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USER’S MANUAL Part 2 2.4 GHz Cordless Telephone Answering System 2325 / 2365 with Caller ID / Call Waiting Please also read Part 1 — Important Product Information © 2002 Advanced American Telephones . All Rights Reserved . AT & T and the Globe Design are trademarks of AT & T Corp . , licensed to Advanced American Telephones .
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Visit us at www.telephones.att.com © 2002 Advanced American Telephones . All Rights Reserved . AT & T and the Globe Design are trademarks of AT & T Corp . , licensed to Advanced American Telephones . Printed in China . Issue 1AT & T 07 / 02
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CONTENTS BEFORE YOU BEGIN . . . . . . . . 1 PHONE BOOK . . . . . . . . . . . . 27 TS Parts List . . . . . . . . . . . . . . . . . . 1 Store a Number and Name About Caller Identification in Phone Book . . . . . . . . . . . 27 ( Caller ID ) . . . . . . . . . . . . . . . . 2 Dial a Number NTEN About the Call Log . . . . . . . . . . . 2 in Phone Book . . . . . . . . . . . 30 About Adding Handsets . . . . . . . 2 Edit a Number / Name in Phone Book . . . . . . . . . . . 31 INSTALLATION . . . . . . . . . . . . 3 Delete a Number / Name Table / Desk Installation . . . . . . . . 3 CO in Phone Book . . . . . . . . . . . 33 Belt Clip . . . . . . . . . . . . . . . . . . 5 CALLER ID OPERATION . . . . . . 35 Headset . . . . . . . . . . . . . . . . . . . 5 Review Call Log . . . . . . . . . . . . 36 Wall Installation . . . . . . . . . . . . . 6 Remove Call Records . . . . . . . . . 37 TELEPHONE FEATURE SETUP . . 7 Store a Call Record Feature Setup Menu . . . . . . . . . . 7 in Phone Book . . . . . . . . . . . . 39 Ring Volume . . . . . . . . . . . . . . . 8 Display Dial . . . . . . . . . . . . . . . 40 Ring Pattern . . . . . . . . . . . . . . . . 9 ANSWERING SYSTEM OPERATION Key Click . . . . . . . . . . . . . . . . . 10 Handset Name . . . . . . . . . . . . . 11 AT THE BASE . . . . . . . . . . . . . 41 Language Setting . . . . . . . . . . . 12 Audible Indicators . . . . . . . . . . . 41 Clear Message Waiting . . . . . . . . 13 Turning Answering System Set Dial Method . . . . . . . . . . . . 14 On or Off . . . . . . . . . . . . . . . 41 Set the Clock . . . . . . . . . . . . . . 41 TELEPHONE OPERATION . . . . . 15 About Mailboxes . . . . . . . . . . . 42 Idle Screen . . . . . . . . . . . . . . . . 15 About Announcements . . . . . . . 42 Make a Call . . . . . . . . . . . . . . . 15 Record Your Announcement . . . 43 Answer a Call . . . . . . . . . . . . . . 15 Answering System Handset Volume . . . . . . . . . . . . 15 Feature Setup . . . . . . . . . . . . 44 Call Timer . . . . . . . . . . . . . . . . 16 Feature Summary . . . . . . . . . . . 45 Speakerphone . . . . . . . . . . . . . 16 Listen to Messages . . . . . . . . . . 46 Redial . . . . . . . . . . . . . . . . . . . 17 Adjust Playback Volume . . . . . . 47 Flash / Call Waiting . . . . . . . . . . . 17 Delete Messages . . . . . . . . . . . . 47 Mute . . . . . . . . . . . . . . . . . . . . 17 Record Memo . . . . . . . . . . . . . . 48 Page / Handset Locator . . . . . . . 18 Message Window Display . . . . . 49 Temporary Tone Dialing . . . . . . . 18 REMOTE ACCESS . . . . . . . . . 50 Display Screen Messages . . . . . . 19 Connect with the Display Screen Icons . . . . . . . . . 20 Answering System . . . . . . . . . 50 Base Lights . . . . . . . . . . . . . . . 21 Voice Menu . . . . . . . . . . . . . . . . 50 Tones and What They Mean . . . 22 Remote Access Commands . . . . . 51 INTERCOM OPERATION . . . . . 23 Intercom Calls . . . . . . . . . . . . . 23 BATTERIES . . . . . . . . . . . . . . 52 Battery Life . . . . . . . . . . . . . . . 52 Answer an Incoming Call While Charge the Handset on an Intercom Call . . . . . . . . 24 Battery Pack . . . . . . . . . . . . . . 52 Transfer a Call . . . . . . . . . . . . . 24 Replace the Handset Forward a Call . . . . . . . . . . . . . 25 Battery Pack . . . . . . . . . . . . . 53 Conference Calling . . . . . . . . . . 26 IN CASE OF DIFFICULTY . . . . . 54 DEFAULT SETTINGS . . . . . . . . 60 TECHNICAL SPECIFICATIONS . . . . . . . . 61 INDEX . . . . . . . . . . . . . . . . . 62
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BEFORE YOU BEGIN Parts List Your box should include : EGIN This User’s Quick USER’S MANUAL QUICK START GUIDE Manual Start Part 2 B 2.4 GHz Cordless Telephone 2325 / 2365 with Caller ID / Call Waiting Guide INSTALLATION Modular Standard 2.4 GHz Cordless Telephone telephone electrical U jack outlet Table / Desk Installation Line Cord Power Cord Answering System 2325 / 2365 NOTE : Install this telephone away from � electronic equipment , such as personal computers , television with Caller ID / Call Waiting sets or microwave ovens . Avoid excessive heat , cold , dust or moisture . O 1 Connect the telephone line cord . ( figure a ) 2 Connect the power cord to the base and an electrical outlet not controlled by a wall switch . ( figure a ) The ANSWER ON / OFF light goes on , and CL flashes in the message window . Y figure a Use only the power cord supplied with this product . If you need a replacement , call 1 800 222 – 3111 . 3 Install the handset battery . Use only AT & T Battery 3301 , SKU # 91076 . ( figure b ) 4 Charge the handset battery . E • Place the handset in the base . • Charge the battery at least 12 hours . After the first charge , the battery will charge in eight hours . b ) Plug the battery pack a ) Remove battery connector into handset . compartment cover by 5 Check for dial tone . Place the battery pack and pressing on indentation wires in the compartment . and sliding downward . R • After the batteries are charged , lift the handset and press P ; you should hear a dial tone . c ) Replace cover by For detailed instructions for wall installation , to sliding it on its remove the belt clip , or use a headset with this phone track up over please refer to the INSTALLATION section of your battery case until O l . User’s Manua it snaps firmly into place . NOTE : If you have purchased the AT & T 2365 , � you must place the fully charged 2300 Expansion Headset into your 2365 base for figure b F registration . Refer to your 2300 User’s Manual Please also read for more etials . Part 1 — Important Product Information © 2002 Advanced American Telephones . All rights reserved . E AT & T and the Globe Design are trademarks of AT & T Corp . licensed to Advanced American Telephones . B Wallet Card Answering System 2325 / 2365 Remote Commands Base Unit To connect with your answering system : 1 Dial your telephone number from a touch tone phone . 2 When the system answers enter your Remote Access Code ( preset to 50 ) . 3 Within 10 seconds , enter a remote command from inside this card . Handset NiCd Power battery pack adapter 2 Telephone line cord NOTE : If you have purchased the AT & T 2365 , please also refer to � the parts list in your AT & T 2300 User’s Manual . 1
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About Caller Identification ( Caller ID ) This product has a Caller ID with Call Waiting feature that works with BEGIN service from your local phone service provider . Caller ID with Call Waiting lets you see who’s calling before you answer the phone , even when you’re on another call . You may need to change your phone service to use this feature . YOU Contact your phone service provider if : • You have both Caller ID and Call Waiting , but as separate services ( you may need combined service ) BEFORE • You have only Caller ID service , or only Call Waiting service • You don’t subscribe to any Caller ID or Call Waiting services . You can use this product with regular Caller ID service , and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service . There are fees for Caller ID services , and they may not be available in all areas . This product can provide information only if both you and the caller are in areas offering Caller ID service , and if both telephone companies use compatible equipment . About the Call Log This phone assigns each incoming call a number from 1 to 50 . The most recent call will have the lowest number . When the memory is full , the oldest call information is deleted to make room for new incoming call information . See CALLER ID OPERATION , beginning on page 35 , for more details . If you answer a call before call information appears on the screen , it will not appear in the call log . About Adding Handsets This product is compatible with the AT & T 2300 Expansion Handset . You may use up to three 2300 units ( purchased separately ) with this phone . Follow the instructions provided with the additional handset ( s ) for installation and registration . NOTE : If you have purchased the AT & T 2365 , your set comes � with one AT & T 2300 Expansion Handset . You can purchase up to two more 2300 Expansion Handsets for use with your 2365 . 2
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INSTALLATION Table / Desk Installation NOTE : Install this telephone away from electronic equipment , � INSTALLATION such as personal computers , television sets or microwave ovens . Avoid excessive heat , cold , dust or moisture . 1 Connect the telephone line cord . Modular Standard telephone electrical jack outlet 2 Connect the power cord . The ANSWER ON / OFF light goes on , and CL flashes in the Message Window . Use only the power cord supplied with this product . If you need a replacement , call 1 800 222 – 3111 . 3
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3 Install the handset battery . Use only AT & T Battery 3301 , SKU # 91076 . INSTALLATION a ) Remove battery b ) Plug the battery pack compartment cover by connector into handset . pressing on indentation Place the battery pack and and sliding downward . wires in the compartment . c ) Replace cover by sliding it on its track up over battery case until it snaps firmly into place . 4 Charge the handset battery . • Place the handset in the base . • Charge the battery at least 12 hours . After the first charge , the battery will charge in eight hours . 5 Check for dial tone . • After the batteries are charged , lift the handset and press P ; you should hear a dial tone . 4
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Belt Clip a ) Pull clip b ) Press tabs You can remove away from on belt clip handset to the belt clip into slots INSTALLATION remove . on back of from the handset to handset . reattach . Headset You can use this telephone hands - free when you install any industry standard 2.5 mm headset ( purchased separately ) . For best results use an AT & T 2.5 mm headset . Plug the headset into the jack located on the right side of the handset ( under the small rubber flap ) . Do not force the connection , but make sure the plug fits securely . 5
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Wall Installation 1 Press the tabs as indicated INSTALLATION ( figure a ) . 2 Flip the base extension open ( figure b ) . 3 Run the line cord and the power cord through the opening in the figure a base extension and plug them into the jacks on the phone . ( figure c ) . 4 Connect the telephone line cord ( figure e ) . figure b 5 Connect the power cord ( figure e ) . The ANSWER ON / OFF light goes on , and CL flashes in the Message Window . Use only the power cord supplied with this product . If you need a replacement , call 1 800 222 – 3111 . 6 Snap the base extension down firmly ( figure d ) . 7 Mount the base on the wall figure c ( figure e ) . a ) Align holes on base with mounting studs on wall jack . b ) Place power cord as shown . c ) Pull base down on mounting studs until it locks into place . figure d 8 Follow Steps 3 – 5 in “ Table / Desk Installation . � figure e 6
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TELEPHONE FEATURE SETUP NOTE : This section directs you through setting � up telephone features only . To set up and use the answering system , see ANSWERING SYSTEM SETUP OPERATION AT THE BASE beginning on page 41 . Feature Setup Menu NOTE : When you follow the directions to “ Clear � FEATURE Message Waiting � or “ Set Dial Method � you change settings for ALL registered handsets . All other features must be set separately at each handset . ( See “ About Adding Handsets on page 2 for details about additional handsets . ) Press S to enter the Feature Setup menu . Use + ◗ or - to choose features , then press S to save your TELEPHONE � � choice . � Press C at any time to return to the previous menu item . Press C repeatedly to exit feature setup and return to the idle screen . NOTE : If you wait more than 30 seconds � without pressing a key , the handset returns to the idle screen . NOTE : If you receive an incoming call while in � feature setup , the phone automatically exits the menu to take the call . 7
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Ring Volume Adjust the volume of the handset ringer . Setting volume to 0 turns the ringer off and displays the ringer off icon ( ) on screen . The default setting is 6 . P 1 Press S . The screen SETUdisplays > CALL BLOGOOK PHONE RE 2 Press + to - until the screen FEATUdisplays ◗ � > RING EVOLUMERN RING PATT � E 3 Press S . The screen TELEPHONdisplays RING VOLUME 4 Use the keypad to enter a volume setting ( 0 – 6 ) — OR — Press + or - to hear samples of ring volumes . 5 Press S to save desired setting . 8
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Ring Pattern The external ring pattern sets which ringer you hear when you have an outside call . The internal ring pattern sets which ringer you hear when you have SETUP an intercom call from another registered handset ( if installed ) . External ring pattern default setting is 0 ; internal ring pattern default setting is 1 . 1 Press S . The screen displays FEATURE > CALL BLOGOOK PHONE 2 Press + to - until the screen displays ◗ > RING PATTERN TELEPHONE � � KEY CLICK � 3 Press S . The screen displays A > EXTERNALL INTERN 4 Press - or + then S to choose EXTERNAL or INTERNAL . 5 Use the keypad to enter a ring pattern selection ( 0 – 9 ) — OR — Press - or + to display desired setting . A sample of the displayed setting is played briefly . 6 Press S to save displayed setting . You will hear a confirmation tone . 7 Press C to exit ring pattern setup . 9
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Key Click When this feature is on , each key press makes a sound . Default setting is ON . 1 Press S . The screen SETUPdisplays > CALL BLOGOOK PHONE E 2 Press + to - until the screen FEATURdisplays ◗ > KEY CLICKNAME HANDSET � � � 3 Press S . The screen TELEPHONEdisplays � KEY CLICK ON 4 Press 1 or + to select ON . — OR — Press 0 or - to select OFF . 5 Press S to save the displayed setting . 10
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Handset Name You can customize the handset to display a name or word of your choice ( up to 16 characters ) in place of • AT & T idle screen and SETUP • HANDSET # 1 ( during intercom calls ) . The default setting is AT & T . 1 Press S . The screen displays FEATURE > CALL BLOGOOK PHONE 2 Press + to - until the screen displays > HANDSET NAME TELEPHONE � LANGUAGE � 3 Press S . The screen displays NAME 4 Use the keypad and the chart on page 28 to enter a handset name . 5 Press S to save the displayed name . To change the name again at any time , simply repeat Steps 1 - 5 . 11
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Language Setting You can set each registered handset so the display appears in English , Spanish or French . The default setting is ENGLISH . P 1 Press S . The screen SETUdisplays > CALL BLOGOOK PHONE RE 2 Press + to - until the screen FEATUdisplays M > LANGUAGESG CLEAR WAIT ◗ � E � 3 Press S . The screen displays the Ncurrent � TELEPHOlanguage HLANGUAGE � ENGLIS 4 Press + or - to scroll through the language choices . 5 Press S to save the displayed language . The screen returns to M > LANGUAGESG CLEAR WAIT 12
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Clear Message Waiting If you subscribe to telephone company voice mail service , and the message waiting indicator remains on even after you have reviewed all messages , follow SETUP the directions below to turn off the indicator . NOTE : These steps will clear the message waiting � indicator for ALL registered handsets ( See “ About Adding Handsets � on page 2 for details about RE additional handsets . ) 1 Press S . The screen displays FEATU > CALL BLOGOOK PHONE � � TELEPHONE � 2 Press + to - until the screen displays > CLEAR MSG WAIT DIAL METHOD 3 Press S . The screen displays CLEAR MSG WAIT CONFIRM ? 4 Press S to confirm and remove the message waiting indicator — OR — Press C to exit the menu without clearing the message waiting indicator . The screen returns to > CLEAR MSG WAIT DIAL METHOD 13
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Set Dial Method NOTE : When you change the dial method � setting , ALL registered handsets are affected . ETUP ( See “ About Adding Handsets � on page 2 for details about additional handsets . ) This phone comes set for touch tone ( DTMF ) dialing . If you have dial pulse ( rotary ) service , you must Sset the dial method to PULSE . E 1 Press S . The screen FEATURdisplays > CALL BLOGOOK PHONE ◗ � NE 2 Press + to - until the screen displays � � > DIAL METHOD TELEPHO CALL LOG � 3 Press S . The screen displays DIAL METHOD DTMF 4 Press 1 or + to select PULSE — OR — Press 0 or - to select DTMF . 5 Press S to save the displayed setting . 14
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TELEPHONE OPERATION Idle Screen When the handset is within range of the base and not on a call or in Feature Setup mode , the screen displays AT & T OPERATION If you assign a name to the handset ( see “ Handset Name � on page 11 ) , that name will be displayed instead of AT & T . Make a Call HONE 1 Press P , then dial the number — OR — P . Dial the number , then press P again 2 To end the call , press TELEP — OR — Place the handset in the base . Answer a Call � 1 Press P to answer a call . 2 To end the call , press P again — OR — � Place the handset in the base . � Handset Volume You can adjust the volume of what you hear through the handset during a conversation by pressing VOLUME + or VOLUME - . While you adjust the volume level , the screen display is similar to HANDSET VOLUME 15
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Call Timer When the handset is on a call , the screen displays a timer and whether the call is external or internal ( intercom ) . For example : OPERATION PHONE 0 : 00 : 01 EXTERNAL CALL Speakerphone When the handset speakerphone is activated , you can use the phone hands - free . Stand the handset on a flat HONE surface ( not in the base ) and continue your conversation . Make a Call 1 Press K , then dial the TELEPnumber — OR — Dial the number , then press K . 2 To end the call , press P — OR — Place the handset in the base . � Answer a Call 1 Press K to answer a call . 2 To end the call , press P — OR — � Place the handset in the base . Switch Between Handset and Speakerphone While on a call you can press K to switch to speakerphone . While on a speakerphone call , press P to return to the handset . 16
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Redial The last five phone numbers dialed at the handset are stored in redial memory . Press R repeatedly until the number you want P to dial the to call is displayed then , press N displayed number OPERATIO — OR — � P , then press REDIAL repeatedly until the Press number you want to call is displayed . Press S to dial the displayed number . � Press P to end the call . TELEPHONE Flash / Call Waiting If you subscribe to Call Waiting service with your local telephone service provider , you can answer a new incoming call without losing your current call . 1 Press F to connect to the new call when you receive a call - waiting signal . � � 2 Press F again to return to the original call . NOTE : Use F to access other phone � company subscriber services , as described by your provider . Mute 1 During a telephone conversation , mute the handset microphone by pressing M . The other party will be unable to hear anything on your end . The screen is similar to PHONE 1 : 35 : 06 MUTED 2 To return to two - way conversation , press M again . � 17
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Page / Handset Locator NOTE : If you have installed additional AT & T � 2300 Extension Handsets ( purchased separately ) with your 2325 base , or you have purchased the OPERATION AT & T 2365 with an additional handset , pressing L will signal ALL registered handsets . ( See “ About Adding Handsets � on page 2 for details � about additional handsets . ) Page the handset ( s ) from the base by pressing L . The handset will sound a repeating tone . To cancel the page press any key on the handset or TELEPHONE L on the base , or wait 60 seconds . Temporary Tone Dialing If you have dial pulse ( rotary ) service , you can change from dial pulse to touch tone dialing during a call . 1 Make the call , and wait until it is connected . 2 Press T . Keys pressed after this send touch tone signals . 3 After you hang up , the phone automatically returns to dial pulse ( rotary ) service . � 18
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DISPLAY SCREEN MESSAGES SCREEN DISPLAYS : WHEN : EXTERNAL CALL You have an incoming phone call PERATION ( without Caller ID ) . INTERCOM CALL You have an incoming intercom call . The screen also shows the calling location ( for example , HANDSET # 2 ) . NOT REGISTERED This handset is not registered to the O PLACE IN BASE base . TELEPHONE PLACE IN CHARGER A new uncharged battery has been installed . Place the handset in the base to charge the battery . CHARGING The handset battery is recharging and may not have enough power for normal operation yet . CHARGE BATTERY The battery is low . NO LINE The phone line is disconnected . Check the line jacks . EXT IN USE Another phone on this line is in use . OUT OF SERVICE The handset is out of range . MESSAGE WAITING You have unreviewed voice mail messages . ( You must subscribe to Voice Mail service from your local telephone service provider . ) 19
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DISPLAY SCREEN ICONS THIS ICON : INDICATES The handset ringer is turned off ERATION ( See “ Ring Volume � on page 8 for details ) The battery needs to be recharged . ! The Caller ID information displayed is an unreviewed OPcall . NEW There are unreviewed calls in the call log . TELEPHONE 20
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BASE LIGHTS LIGHT : STATUS : INDICATES : ON / OFF on Answering system is on N ON / OFF off Answering system is off OPERATIO CHARGING on Handset is in the base charging IN USE slow flash Handset is on a call IN USE flashing Phone line is disconnected TELEPHONE IN USE fast flash Handset registration is in progress MAILBOX / STOP on Old messages only in this mailbox MAILBOX / STOP flashing New messages in this mailbox MAILBOX / STOP off No messages in this mailbox 21
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TONES AND WHAT THEY MEAN TONE : INDICATES : Three quick beeps Handset is out of range of the base OPERATION One double beep Handset has failed to register with base Two double beeps Handset battery charge is low One beep Confirms handset has been correctly placed in the base — OR — TELEPHONE Handset registration is complete 22
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INTERCOM OPERATION NOTE : The features in this section work only � if you have installed additional AT & T 2300 Expansion Handsets ( purchased separately ) with your AT & T 2325 Telephone or if you have purchased the AT & T 2365 Cordless Telephone . OPERATION ( See “ About Adding Handsets � on page 2 for more information . ) Intercom Calls If you have more than one handset ( AT & T 2300 , purchased separately ) registered with your 2325 base or if you have the 2365 , you can make intercom calls between handsets . M 1 Call one handset from another by pressing I . INTERCO 2 Use + or - to scroll through the list of registered handsets . 3 Press S when the desired handset is � highlighted . � P on the second handset . 4 To answer , press Call All You can send an intercom call signal to all registered handsets at once . The first handset to answer the call will be connected . 1 Press I on the handset 2 Use + or - to highlight CALL ALL . 3 Press S . 4 To answer , press P at another handset . Only the first handset to respond will be connected to the intercom call . 23
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Answer an Incoming Call While on an Intercom Call If an incoming call is received while you are using the intercom , you will hear a beep and the screen will display call information as usual for 15 seconds . OPERATION To answer the incoming call , press P on either handset . The intercom call is automatically ended . � To end the intercom call without answering the � incoming call , press and hold I . The screen displays ENDED 0 : 01 : 15 9085550123 INTERCOM Transfer a Call If you have installed additional AT & T 2300 handsets ( purchased separately ) with your 2325 telephone or if you have the 2365 , you can transfer a call from one handset to another and announce the caller . 1 Press I . Your call is put on hold and the ◗ screen displays . � � SELECT INTERCOM > HANDSET # 1 � 2 Use + or - to scroll through the list of registered handsets . 3 Press S when the desired handset or CALL ALL is highlighted . 4 When someone at the other handset answers the call , announce the caller . Then press P or place the handset in the base to complete the transfer . 24
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Forward a Call If you have installed additional AT & T 2300 handsets ( purchased separately ) with your 2325 telephone or if you have the 2365 , you can forward a call from one handset to another without announcing the caller . 1 Press I . Your call is put on hold and the N screen displays OPERATIO SELECT INTERCOM > HANDSET # 1 ◗ 2 Use + or - to scroll through the list of � registered handsets . � 3 Press S when the desired handset or INTERCOM � CALL ALL is highlighted . 4 Press P or place the handset in the base . The call will ring at the second handset and FORWARDED CALL will be displayed . If a forwarded call is not answered within 30 seconds , the call will automatically be returned to the forwarding handset . The screen displays CALL BACK or the CID information ( if available ) . If the returned call is not answered within 20 seconds , the call is automatically disconnected . 25
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Conference Calling 1 If one handset is already on a call , you can connect the second handset to the call by pressing P on the second handset — OR — OPERATION If you are on a call and have the second call on hold , press P to add the held call to the conference call . 2 Disconnect either or both handsets by pressing P . � INTERCOM 26
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PHONEBOOK This telephone can store up to 50 telephone numbers and names . Phone book entries are stored in alphabetical order . Storing a number and name in one handset automatically stores it in ALL registered handsets . ( See “ About Adding Handsets � on page 2 for details about additional handsets . ) PHONEBOOK Store a Number and Name in Phone Book 1 Press D . The screen displays the first phone book entry . Skip to Step 4 . — OR — Press S . The screen displays ◗ > CALL BLOGOOK � PHONE � 2 Press - . The screen displays > PHONE UBOOKME RING VOL 3 Press S . The screen displays > SEARCH STORE 4 Press - to select STORE . The screen displays ESEARCH > STOR 5 Press S . The screen displays STORE NUMBER 6 Enter the telephone number ( up to 24 digits ) . 27
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7 Press S . The screen displays STORE NAME 8 Enter a name connected with this number , PHONEBOOK using the chart below . You must store a name � with each number . Dial Presses Key 1 2 3 4 5 6 7 8 9 1 space 1 2 A B C 2 a b c 3 D E F 3 d e f 4 G H I 4 g h i 5 J K L 5 j k l 6 M N O 6 m n o 7 P Q R S 7 p q r s 8 T U V 8 t u v 9 W X Y Z 9 w x y z 0 0 * ? ! / ( ) * # # ’ , - . & 28
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9 Press S . The screen returns to R > STORECH SEA — OR — PHONEBOOK If the phone book is already full , the screen displays PHONE BOOK FULL � � 10 Begin at Step 4 to enter another telephone number and name — OR — Press C to exit . 29
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Dial a Number in Phone Book 1 Press D . The screen displays the first phone book entry . Skip to Step 4 . — OR — Press S . The screen displays PHONEBOOK > CALL BLOGOOK ◗ PHONE � � � 2 Press - . The screen displays > PHONE UBOOKME RING VOL 3 Press S . The screen displays E > SEARCH STOR . The screen displays the first phone 4 Press S book entry and looks similar to 5ALICE550123 908 5 Enter the first letter of the stored name you want to find , then scroll using + or - — OR — Press + or - to scroll through phone book entries . 6 When you find the number you want to call , press P to dial the displayed number . The screen display is similar to PHONE 0 : 00 : 01 9085550123 30
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Edit a Number / Name in Phone Book 1 Press D . The screen displays the first phone book entry . Skip to Step 4 . — OR — Press S . The screen displays PHONEBOOK ◗ > CALL BLOGOOK � PHONE � 2 Press - . The screen displays > PHONE UBOOKME RING VOL � 3 Press S . The screen displays E > SEARCH STOR 4 Press S . The screen displays the first phone book entry and looks similar to 5ALICE550123 908 5 Enter the first letter of the stored name you want to find , then scroll using + or - — OR — Press + or - to scroll through phone book entries . 6 When you find the number you want to edit , press S to enter edit number mode . 31
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7 Press M ( DELETE ) to erase a digit — OR — Press and hold M ( DELETE ) to delete entire telephone number . 8 Press S to store the edited number , and enter name mode . PHONEBOOK 9 Press M ( DELETE ) to erase a character � — OR — Press and hold M ( DELETE ) to delete entire name . 10 Press S to confirm the change . The screen displays the edited entry . � 11 The screen returns to E > SEARCH STOR 32
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Delete a Number / Name from Phone Book 1 Press D . The screen displays the first phone book entry . Skip to Step 4 . — OR — Press S . The screen displays OK ◗ > CALL BLOGOOK � PHONE PHONEBO � 2 Press - . The screen displays > PHONE UBOOKME RING VOL � 3 Press S . The screen displays E > SEARCH STOR 4 Press S . The screen displays the first phone book entry and looks similar to 5ALICE550123 908 5 Enter the first letter of the stored name you want to find , then scroll using + or - — OR — Press + or - to scroll through phone book entries . 33
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6 When the you find the number you wish to delete , press M ( DELETE ) to delete the entire displayed entry . The screen display is similar to ALICE DELETE ? PHONEBOOK 7 Press S . The entry is deleted and the screen displays the next phonebook entry . 34
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CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider , this phone stores all incoming calls with valid Caller ID information in the call log . Name , number , time and date information can all be stored , if they are sent with the call . Calls are automatically stored in the order they are received , with call “ 1 � stored as the most recent call . The call log number appears next to the phone number on the screen display . New ( unreviewed ) call information includes ! in the display . OPERATION JOHNSON THOMAS M ! 3 908555012310 : 30P 11 / 27 If an incoming phone number matches one already in the call log , the old call information will be deleted when the new call information is saved in the call log . If an incoming phone number matches an existing phone book entry , ID the caller’s name will appear in the call log as you saved it in the phone book ( not as it was sent with incoming Caller ID information ) . LLER For example TOM JOHNSON M ! 3 908555012310 : 30P CA 11 / 27 NOTE : Caller ID information is shared by ALL registered � handsets . ( See “ About Adding Handsets � on page 2 for more information . ) Removing a call record from one handset also removes it from the others . If Caller ID information has been received you can see a summary of the call log on the idle screen . For example if the screen displays AT & TNEW 2 CALLS / 1 there are two calls in the call log , and one of them is unreviewed ( NEW ) . Press C at any time to exit the call log and return to the idle screen . 35
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Review Call Log 1 Press C . The screen displays the most recent call in the call log and displays ! if the call is new . JOHNSON THOMAS M ! 1 908555012310 : 30P 11 / 27 OPERATION ◗ � Skip to Step 3 . � — OR — . The screen displays Press S > CALL BLOGOOK PHONE ID 2 Press S . The screen displays the most recent call in the call log and displays ! CALLERif the call is new . JOHNSON THOMAS M ! 1 908555012310 : 30P 11 / 27 3 Press - or + to scroll through the call log . 36
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Remove Call Records Removing a Specific Call Record 1 Press C . The screen displays the most recent call in the call log and displays ! if the call is new . JOHNSON THOMAS M ! 1 908555012310 : 30P PERATION 11 / 27 ◗ � Skip to Step 3 . � — OR — . The screen displays Press S > CALL BLOGOOK O PHONE � ID CALLER 2 Press S . The screen displays the most recent call in the call log and displays ! if the call is new . JOHNSON THOMAS M ! 1 908555012310 : 30P 11 / 27 3 Press - or + to scroll through the call log . 4 When you find the call record you want to remove , press and release M ( DELETE ) . The call record is removed and the next call record is displayed . 37
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Remove All Call Records 1 Press C . The screen displays the most recent call in the call log and displays ! if the call is new . JOHNSON THOMAS M ! 1 908555012310 : 30P 11 / 27 OPERATION ◗ Skip to Step 3 . � � — OR — � . The screen displays Press S > CALL BLOGOOK PHONE � ID 2 Press S . The screen displays the most recent call in the call log and displays ! if LLER the call is new . JOHNSON THOMAS CA ! 1 908555012310 : 30PM 11 / 27 3 Press and hold M ( DELETE ) . The screen displays CALL LOGALL ? DELETE 4 Press S to delete all call records . The screen returns to the idle screen : AT & T — OR — Press C to exit without deleting . The screen returns to the first call record . 38
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Store a Call Record in Phone Book You can store a number received by Caller ID in the telephone phone book . A call record with no name will be stored in the phone book with UNKNOWN in place of a name . You can follow the directions in “ Edit a Number / Name in Phone Book � on page 31 to assign a name to the number . A call record with no valid phone number cannot be stored in the phone book . OPERATION 1 Press C . The screen displays the most recent call in the call log and displays ! if the call is new . JOHNSON THOMAS M ! 1 908555012310 : 30P 11 / 27 ◗ Skip to Step 3 . ID � — OR — � CALLER . The screen displays Press S > CALL BLOGOOK PHONE 2 Press S . The screen displays the most recent call in the call log and displays ! if the call is new . JOHNSON THOMAS M ! 1 908555012310 : 30P 11 / 27 3 Press - or + to scroll through the call log . 4 When you find the call record you want to store in the phone book , press S three times . The call record is saved in the phone book and you can continue to review the call log . NOTE : No confirmation tone will sound when � the number is stored . 39
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Display Dial While you are reviewing the call log , you can dial a number displayed on the screen . 1 Press C . The screen displays the most recent call in the call log and displays ! if the call is new . JOHNSON THOMAS M ! 1 ATION 908555012310 : 30P ◗ 11 / 27 � � Skip to Step 3 . � OPER — OR — . The screen displays Press S > CALL BLOGOOK PHONE ID CALLER 2 Press S . The screen displays the most recent call in the call log and displays ! if the call is new . JOHNSON THOMAS M ! 1 908555012310 : 30P 11 / 27 3 Press - or + to scroll through the call log . 4 When the phone number you want to call is displayed , press P . The phone automatically dials the number and the screen displays PHONE 0 : 00 : 01 9085550123 Dialing Options While a call record is displayed , press R until the screen displays the number the way you want to dial it . For example : 19085551212 9085551212 15551212 5551212 � The number of dialing options available for each call displayed depends on the format of the original call . 40
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ANSWERING SYSTEM OPERATION AT THE BASE Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation . Turn Answering System On or Off Press O to turn the system on or off . The message window will show the number of unreviewed messages at all times . ERATION When the system is turned on , you will hear “ Machine on � and the ON / OFF light will be lit . � When the system is off , you will hear “ Machine off � and the O light will not be lit . The system will still answer after 10 rings if it is off , then announce “ Please enter your remote access code � and wait for P you to enter the code to access remote functions . ( See O REMOTE ACCESS beginning on page 50 for details . ) SYSTEM Set the Clock This system comes preset to Monday , 12 : 00 AM and CL will flash in the message window . You will need to set the correct day and time at the base . 1 With answering system on , press U until ING the system announces , “ Change clock . � Press t to hear the current setting . Press t again to announce the day . ER 2 Press g until the system announces the correct day , then press t . The system � SW � � announces the current hour setting . 3 Press g until the system announces N the correct hour , press t . The system A � � � � announces the current minute setting . 4 Press g to advance the minutes one at a time — OR — Press and hold g to advance 10 minutes at a time . When the system announces the correct minutes , press t . The system announces the current clock setting . 5 Press a MAILBOX / STOP button to exit programming . 41
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About Mailboxes This answering system has three voice mailboxes . Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 , 2 , or 3 while the system plays the outgoing announcement . All other messages will be recorded in Mailbox 1 . About Announcements • You can record up to two different announcements — one for OPERATION normal answering and one for when you’ve set the system to play the announcement only . • Use normal answering when you want the system to record callers ’ messages . Use Announce Only when you want to give information to callers without accepting messages . • If you choose not to record an announcement , the system answers with a pre - recorded announcement . • The normal answering pre - recorded announcement says : “ Hello . Please leave a message after the tone . � The Announce SYSTEM Only pre - recorded announcement says : “ We’re sorry , messages to this number cannot be accepted . � The Announce Only announcement is played twice . • By setting Announce Only to On or Off , you decide which announcement your callers will hear when the system answers a call ( the system comes set for normal answering , with Announce ANSWERING Only turned off ) . See “ Change Announce Only � on page 45 to change your announcement selection . 42
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Record Your Announcement NOTE : If you have assigned different mailboxes � to different people , be sure to tell callers in your announcement to press 1 , 2 , or 3 to leave a message in the appropriate mailbox . Remember to leave a few seconds blank at the end of your recorded announcement to allow callers time to select a mailbox . OPERATION The system will record your announcement for the currently selected answer mode ( normal or Announce Only ) . To confirm or change the answer mode , follow the directions under “ Answering System Feature Setup � and “ Feature Summary � on page 44 and 45 to “ Change announce only � . 1 With the system set for the desired answer mode ( normal or Announce Only ) press U until you hear “ Change announcement . � SYSTEM 2 Press / . After you hear “ Now recording � followed by a beep , speak toward � � the base to record an announcement up to � � 90 seconds long . 3 Press any MAILBOX / STOP button to stop � � � ERING � recording . The system plays back your recorded message . To review your announcement at any time : 1 Press U until you hear “ Change announcement . � ANSW 2 Press any MAILBOX / STOP button . The system plays the current announcement . To delete your announcement : Press D during announcement playback . The system will use the pre - recorded announcement until you record a new one . 43
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Answering System Feature Setup You can set up one feature at a time , or you can set up a feature and then move on to set up another feature . 1 Make sure the answering system is on . 2 Press and release U until you hear the system announce the feature you want to set . Refer to the “ Feature Summary � on page 45 for a description of the features and your choices . � � OPERATION � � 3 Press t to hear the feature’s settings . 4 Press g until you hear your desired setting . 5 Press t to confirm your selection . SYSTEM ANSWERING 44
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Default settings indicated by . FEATURE SUMMARY * SYSTEM ANNOUNCES : DESCRIPTION / DIRECTIONS : “ Change remote access code � Set the remote access code you 50 * will use to access features and functions of the answering system from a touch tone phone . ERATION “ Change clock � Set the day and time . After you Monday , 12 : 00 AM * set the day , repeat Steps 3 and 4 in “ Answering System Feature Setup � on page 43 to set the hour and minutes . “ Change message alert � When Message Alert is turned on , P Off the base beeps once every 10 O * On seconds when new messages have SYSTEM been received . “ Change announce only � When you turn Announce Only Off on , callers hear your * On announcement but cannot leave a message . ERING “ Change number of rings � Choose how many times the 2 phone will ring before the system 4 answers a call . With Toll Saver * 6 active , the system answers after Toll Saver two rings when you have new W messages and after four rings when S you have no new messages . AN “ Change call screening � When you turn Call Screening On off , you will not hear incoming * Off messages as the caller leaves them . NOTE : Exit Feature Setup at any time by pressing a MAILBOX / STOP � button . 45
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This system automatically saves your messages until you delete them , and can store approximately 17 minutes of messages , memos , and announcements ( up to a maximum of 99 messages ) . If the system has less than 30 seconds of recording time left , it automatically turns off . The system will still answer after 10 rings , announce “ Please enter your remote access code � and wait for the caller to enter the code to access remote functions . ( See REMOTE ATION ACCESS beginning on page 50 for details . ) When you have new messages or memos , the message window flashes the total number of new messages in all mailboxes and the MAILBOX / STOP light for OPEReach mailbox with new messages flashes . Listen to Messages SYSTEM Press MAILBOX / STOP button for the mailbox you want to review . The system announces the mailbox number , the number of new messages and the number of old messages . The system then plays only new messages in the mail box . After each message or memo , the system announces ERING � � � � the day and time it was received . While a message plays , the message window displays the number of the message . Press r during playback to hear a message ANSW again . If you press r in the first two seconds of a message , the system will backup to replay the previous message . Press q during playback to skip to the next message . � � Press and hold q or r during message playback to speed up or slow down playback of a message . 46
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After playing the last message in a mailbox , the system announces “ End of messages . � If the system has less than five minutes of recording time left , it announces the remaining time . Press the MAILBOX / STOP button at any time during playback to exit message playback . You will hear a long beep . � � � � Adjust Playback Volume ATION Press VOLUME - or VOLUME + to adjust playback volume to a comfortable level . If volume is set to level 1 , you will not hear incoming messages as they are received . OPER The system beeps three times when you reach the � � � highest or lowest volume setting . Delete Messages SYSTEM NOTE : You cannot delete a message until it’s � been reviewed . Deleted messages cannot be recovered . Delete a Specific Message ERING Press D while a message is playing to delete only that message . Delete All Old Messages in a Mailbox � Press and hold D for two seconds . The system SW announces , “ Please select mailbox . � Press the desired � � � � MAILBOX / STOP button . The system erases all old N ( previously reviewed ) messages and memos in that A mailbox . 47
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Record a Memo You can record a memo up to four minutes long to store as an incoming message . 1 Press and release / . The system announces “ Please select mailbox . � � 2 Press a MAILBOX / STOP button to select a mailbox for the memo . After the system announces “ Now recording , � speak toward � � � � OPERATION the microphone . The message window displays the length of your memo , up to 99 seconds . If you are recording a longer memo , 99 continues to flash until you finish . 3 To stop recording , press the MAILBOX / STOP button again . SYSTEM ANSWERING 48
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MESSAGE WINDOW DISPLAY WINDOW DISPLAYS TO INDICATE : 0 No new messages in any mailbox 1 – 98 , flashing Total number of messages in all mailboxes 0 – 99 ↔ F Memory is full , or total number of messages is 99 PERATION Counting 1 to 99 Duration of announcement or memo recording 99 , flashing Length of recording is more than 99 seconds 1 – 99 , flashing New message number during O message playback SYSTEM 1 – 8 , steady for Indicates volume level selected one second when VOLUME + or VOLUME - is pressed 00 – 99 Current Remote Access Code while setting WERING A Announce Only mode ON or OFF , steady for Displayed when any setting is one second changed from On or Off CL ↔ normal display Clock needs to be set ANS – – System is answering a call or is in remote operation – – , flashing System is in programming mode or initializing 49
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REMOTE ACCESS Connect with the Answering System You can access many features of this system remotely from a touch tone phone . 1 Dial your telephone number . 2 When the system answers enter your Remote Access Code ( preset to 50 ) . The system beeps twice and announces the number of new messages on the system . 3 Within two seconds , enter a remote command ( see “ Remote Access Commands � ) . ACCESS 4 Press * 0 to exit remote operation . Voice Menu The system has voice prompts to help you with remote operation . Press * 5 to hear the menu while remotely connected to the REMOTE answering system . REMOTE ACCESS COMMANDS FUNCTION : COMMAND : Play messages in Press the appropriate mailbox number a mailbox ( 1 , 2 , or 3 ) . The system plays new messages . If there are no new messages , the system plays old messages . Repeat a message Press # 4 while message is playing ; each press backs up another message . Skip a message Press # 6 while message is playing ; each press advances another message . Stop Press # 5 . Save messages Hang up . Delete message Press # 9 while message is playing . Review announcement Press # 7 ; system plays announcement , then beeps . 50
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REMOTE ACCESS COMMANDS FUNCTION : COMMAND : Record announcement Press * 7 ; after beep , record announcement , press # 5 to stop . System plays back announcement . Record memo Press * 8 , then the mailbox number where you want memo recorded ; speak ACCESS after the system announces “ Now recording ; � press # 5 to exit . End remote access call Press * 0 . Turn system off Press # 0 ; the system announces , REMOTE “ Machine off . � Press # 0 again to turn the system back on . Turn system on When system is off , it answers after 10 rings and announces , “ Please enter your remote access code . � Press # , then enter your remote access code . NOTE : The remote access call automatically ends if you don’t � press a key within 20 seconds ( other than when recording or playing messages or announcements ) . 51
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BATTERIES Battery Life Battery life depends on how far the handset is from the base , and other environmental conditions . NOTE : For optimum performance , charge your handset on � the base every night . Charge the Handset Battery Pack • This battery should remain charged for up to three days . A fully charged battery provides an average talk time of about seven hours . • The battery pack needs charging BATTERIESwhen : – The battery icon ( ) flashes , – A warning tone sounds , or – The screen displays CHARGE BATTERY when idle . • Place the handset in the base so the CHARGING light goes on . The battery pack is typically charged in eight hours . For best results , the initial charge should be 12 hours . • You can keep the battery fully charged by returning the handset to the base after each use . • If you repeatedly get a low battery indicator , even after eight hours of charging , the battery should be replaced . Use only AT & T Battery 3301 , SKU # 91076 . CAUTION : Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the User’s Manual , Part 1 . 52
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Replace the Handset Battery Pack 1 Install the handset battery . Use only AT & T Battery 3301 , SKU # 91076 . 2 Charge the handset battery . • Place the handset in the base . • Charge the battery for at least 12 hours . After the first charge , the battery will charge in eight hours . BATTERIES a ) Remove battery b ) Plug the battery pack compartment cover by connector into handset . pressing on indentation Place the battery pack and and sliding downward . wires in the compartment . c ) Replace cover by sliding it on its track up over bat - tery case until it snaps firmly into place . 53
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IN CASE OF DIFFICULTY If you have difficulty operating this phone , try the suggestions below . For Customer Service , visit our website at www.telephones.att.com or call 1 800 222 – 3111 . Please retain your receipt as your proof of purchase . TELEPHONE OPERATION PROBLEM SOLUTION If the phone does not • Make sure the power cord is plugged work at all , check these into the base and an electrical outlet items first : not controlled by a wall switch . IFFICULTY • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack . • Make sure the battery pack is installed correctly . • If the screen displays CHARGE BATTERY , place the handset in the base and Dcharge for at least eight hours . OF • If the battery does not charge after eight hours , replace it with AT & T Battery 3301 , CASE SKU # 91076 . PROBLEM SOLUTION If you have Check all the previous suggestions . IN no dial tone : If you still do not hear a dial tone , disconnect the phone and try another phone in the same jack . If there is no dial tone on that phone either , the problem is probably in your wiring or local service . 54
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TELEPHONE OPERATION PROBLEM SOLUTION If you hear a two - beep The handset and base are not signal when you try to communicating properly . You might use the handset : be out of range . Move closer to the base and try again . PROBLEM SOLUTION If you hear noise or • You may be out of range . Move closer interference when to the base . DIFFICULTY using the phone : • Household appliances plugged into the same circuit as the base can sometimes cause interference . Try moving the appliance or the base to another outlet . • The layout of your home or office may be limiting the operating range . Try moving the base to another location , preferably on an upper floor . OF • Using the handset near household appliances ( microwaves , computers , ASE televisions , stereos , etc . ) can sometimes cause interference . Move away from appliances while using the handset . C IN PROBLEM SOLUTION If the phone does not • Make sure the ringer is on . ring when you receive • Make sure the telephone line cord is a call : connected firmly to the base and the telephone jack . • Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch . • You might be too far from the base ; move closer . • You might have too many extension phones on your telephone line to allow all of them to ring . Try unplugging some of them . 55
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TELEPHONE OPERATION PROBLEM SOLUTION If your telephone • If you have dial pulse ( rotary ) service , misdials : you’ll need to set the dial method to PULSE . Follow the instructions under “ Set Dial Method � in the FEATURE SETUP section of this manual . • If you have touch tone service and you hear clicks while you are dialing , you’ll need to set the dial method to DTMF . Follow the instructions under “ Set Dial DIFFICULTY Method � in the FEATURE SETUP section of this manual . PROBLEM SOLUTION If you are unable If you have dial pulse ( rotary ) service , to operate special follow the directions under “ Temporary telephone services Tone Dialing � in the TELEPHONE or other equipment OPERATION section of this manual . OF requiring touch tone signals : CASE CALLER ID PROBLEM SOLUTION IN If the caller’s name or • Make sure you subscribe to Caller ID phone number is not service from your local telephone displayed : company . • Make sure the battery is charged . • Caller ID service might not work when the phone is connected to a Private Branch Exchange ( PBX ) . 56
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CALLER ID PROBLEM SOLUTION If the caller’s name or • You should call your service provider to phone number is not confirm that you subscribe to combined displayed during Caller ID with Call Waiting service . Call Waiting : • Caller ID information received during Call Waiting is displayed only on the handset that is in use . The information is stored in the Caller ID log on ALL registered handsets . DIFFICULTY • Make sure the battery is charged . ANSWERING SYSTEM PROBLEM SOLUTION If messages are • If a caller leaves a very long message , incomplete : part of it may be lost when the system disconnects the call after three minutes . F • If the caller pauses for more than seven O seconds , the system stops recording and CASE disconnects the call . • If the system’s memory becomes full during a message , the system stops recording and disconnects the call . IN PROBLEM SOLUTION If you have difficulty Check the volume setting . hearing messages : PROBLEM SOLUTION If callers are unable to Re - record your outgoing announcement leave messages in leaving several seconds of blank time at Mailbox 2 or 3 : the end of your announcement to allow callers enough time to select a mailbox . 57