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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page II USER’S MANUAL Part 2 5.8 GHz Cordless Telephone 5830 with Talking Caller ID / Call Waiting Please also read Part 1 — Important Product Information © 2002 Advanced American Telephones . All Rights Reserved . AT & T and the Globe Symbol are trademarks of AT & T Corp . , licensed to Advanced American Telephones .
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page III Visit us at www.telephones.att.com © 2002 Advanced American Telephones . All Rights Reserved . AT & T and the Globe Design are trademarks of AT & T Corp . , licensed to Advanced American Telephones . Printed in China . Issue 1AT & T 08 / 02
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page V CONTENTS BEFORE YOU BEGIN . . . . . . . . . . . . . . . . . . 1 INTERCOM OPERATION . . . . . . . . . . . . . 33 TENTS Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 About Caller Identification Answering Intercom . . . . . . . . . . . . . . . . . . . . . . 34 ( Caller ID ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 End Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 About the Calls Log . . . . . . . . . . . . . . . . . . . . . . . . . 2 Answer an Incoming Call While About Adding Handsets . . . . . . . . . . . . . . . . . . 2 on an Intercom Call . . . . . . . . . . . . . . . . . . . 34 Blind Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . 35 ON INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . 3 Announced Call Transfer . . . . . . . . . . . . . . . 35 Table / Desktop Installation . . . . . . . . . . . . . . 3 Conference Calling . . . . . . . . . . . . . . . . . . . . . . . . 36 Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 C Spare Battery / PHONE BOOK . . . . . . . . . . . . . . . . . . . . . . . . . 37 Power Failure Backup . . . . . . . . . . . . . . . . . 6 Store a Number and Name in Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Keypad Characters . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Dial a Number in Phone Book . . . . . 39 FEATURE SETUP – HANDSET . . . . . . . . 8 Edit a Number / Name in Feature Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . 8 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Delete a Number / Name in Clock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Sound Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 CALLER ID OPERATION . . . . . . . . . . . . . 42 Ringer Melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Setup Talking Caller ID . . . . . . . . . . . . . . . . . 43 Vibrate Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Record a New Talking Caller ID Low Batt Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Range Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Edit Talking Caller ID Keypad Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Set Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Review , Play , Erase Talking Language Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Caller ID Announcement . . . . . . . . . . . 46 Review Calls Log . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 FEATURE SETUP – BASE . . . . . . . . . . . 19 Store Record in Phone book . . . . . . . . 47 Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Display Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Ringer Melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Remove Call Records . . . . . . . . . . . . . . . . . . . . . 49 Dial Mode ( Tone / Pulse ) . . . . . . . . . . . . . . . . 21 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 TELEPHONE OPERATION . . . . . . . . . . . 22 Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Battery Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Answer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Charge the Handset Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Handset Speakerphone . . . . . . . . . . . . . . . . . 24 Spare Battery / Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Power Failure Backup . . . . . . . . . . . . . . . 51 Flash / Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Replace the Handset Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Temporary Tone Dialing . . . . . . . . . . . . . . . 29 IN CASE OF DIFFICULTY . . . . . . . . . . . . 53 Display Screen Messages . . . . . . . . . . . . . . 30 DEFAULT SETTINGS . . . . . . . . . . . . . . . . . 57 Handset Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Base Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 TECHNICAL SPECIFICATIONS . . . . . . 58 Tones and What They Mean . . . . . . . . . 32 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 1 BEFORE YOU BEGIN Parts List Your box should include : BEGIN Quick This User’s Start Manual Guide YOU BEFORE Base unit Handset NiMH battery pack Telephone line cord Power cord Wall mounting adapter 1
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 2 About Caller Identification ( Caller ID ) This product has a Caller ID with Call Waiting feature that works with BEGIN service from your local phone service provider . Caller ID with Call Waiting lets you see who’s calling before you answer the phone , even when you’re on another call . You may need to change your phone service to use this feature . YOU Contact your phone service provider if : • You have both Caller ID and Call Waiting , but as separate services ( you may need combined service ) BEFORE • You have only Caller ID service , or only Call Waiting service • You don’t subscribe to any Caller ID or Call Waiting services . You can use this product with regular Caller ID service , and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service . There are fees for Caller ID services , and they may not be available in all areas . This product can provide information only if both you and the caller are in areas offering Caller ID service , and if both telephone companies use compatible equipment . About the Calls Log This phone assigns each incoming call a number from 1 to 50 at the handset . The most recent call will have the lowest number . When the memory is full , the oldest call information is deleted to make room for new incoming call information . See CALLER ID OPERATION , beginning on page 42 , for more details . If you answer a call before call information appears on the screen , it will not appear in the calls log . About Adding Handsets This product is compatible with the AT & T 5800 Expansion Handset . You may add up to five additional 5800 units ( purchased separately ) to this phone . Follow the instructions provided with the additional handset ( s ) for installation and registration . NOTE : Although you can register up to six handsets , only four • can be used at one time . 2
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 3 INSTALLATION Table / Desktop Installation NOTE : Install this telephone away from electronic equipment , • INSTALLATION such as personal computers , television sets or microwave ovens . Avoid excessive heat , cold , dust or moisture . 1 Connect the telephone line cord . 2 Connect the power cord . Modular Standard telephone electrical outlet jack Use only the power cord supplied with this product . If you need a replacement , call 1 800 222 – 3111 . 3
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 4 3 Install the handset battery . Use only AT & T Battery 2401 , SKU # 91077 . INSTALLATION a ) Remove battery b ) Align the contacts and compartment cover by place the battery pack in pressing on the raised spot the battery compartment . and sliding downward . c ) Replace cover by sliding it on its track up over battery case until it snaps firmly into place . 4 Charge the handset battery . • Place the handset in the base . • Charge the battery at least 12 hours . After the first charge , the battery will charge in eight hours . 5 Check for dial tone . • After the batteries are charged , lift the handset and press P ; you should hear a dial tone . 4
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 5 Wall Installation 1 Connect the power cord and telephone line cord to the underside INSTALLATION of the corded base , as shown ( figure a ) . 2 Position the mounting bracket as shown ( figure b ) . figure a 3 Feed the telephone line cord through the hole in the center of the mounting bracket ( figure b ) , align the bracket with the base , and slide into the hole on the base as shown ( figure c ) . 4 Lock the mounting bracket in place ( figure d ) . 5 Plug the telephone line cord into a figure b modular wall jack , and mount the base on the wall ( figure e ) . a ) Align holes on base with mounting studs on wall jack . b ) Place power cord as shown . c ) Pull base down on mounting studs until it locks into place . 6 Plug the power cord into an electrical outlet not controlled by a figure c wall switch ( figure e ) . Use only the power cord supplied with this product . If you need a replacement , call 1 800 222 – 3111 . 7 Follow Steps 3 – 5 in “ Table / Desktop Installation . � figure d figure e 5
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 6 Spare Battery / Power Failure Backup You can buy a spare handset battery ( AT & T Battery 2401 , SKU # 91077 , sold separately ) and keep it charged in the base at all times . N In the event of a power failure , a fully charged battery in the TIOspare battery compartment will allow you to make and receive calls from the 1 cordless handset only for up to 2 / hours . 2 INSTALLA The spare battery will fully charge in 24 hours . 6
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 7 Belt Clip You may choose to use the optional belt clip with your handset . ATION a ) Slide c ) To remove , b ) Press tabs down lift one on belt clip into side into slots grooves with your on back of to attach . thumbnail handset to INSTALL and push reattach . back . Headset You can use this telephone hands - free when you install any industry standard 2.5 mm headset ( purchased separately ) . For best results use an AT & T 2.5 mm headset . Plug the headset into the jack located on the left side of the handset ( under the small rubber flap ) . Do not force the connection , but make sure the plug fits securely . 7
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 8 FEATURE SETUP – HANDSET Feature Setup Menu MENU Press the softkey under to enter the Feature Setup menu . Use or to choose features , then select to save your choice . OK HANDSET NOTE : If you wait more than 20 seconds • without pressing a key , the handset returns to the idle screen . NOTE : If you receive an incoming call while in • feature setup , the phone automatically exits the – menu to take the call . SETUP Set Time You can choose to set the time manually , or you i iii ii can allow it to be set automatically with incoming FEATURE Caller ID information . MENU 1 Press . 2 Press until the screen displays VOICE ANNOUNCE INTERCOM HANDSET SETTINGS SET MTIMEE SET TI � � OK OK 3 Press . The screen displays the current time setting . Use to move the cursor , and use the keypad to change a AM / PM digit . Select . SAVE 4 Press to save the displayed time . 8
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 9 Clock Mode You can choose to display the time when the phone is idle , or you can turn this feature off . The default setting is ON . HANDSET MENU 1 Press . 2 Press until the screen highlights INTERCOM HANDSET SETTINGS SET DTIMEODEE CLOCK MO CLOCK � � OK – i iii ii SETUP OK 3 Press . The screen displays CLOCK ENABLE ON OFF OK ON FEATURE OFF ON 4 Press or . OK 5 Press to save the displayed setting . 9
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 10 Sound Select This telephone uses the latest acoustic receiver design , providing you with four different sound quality settings . HANDSET During a call , you can adjust the quality of the sound . Pressing repeatedly will cycle you through four different responses . NOTE : The mid - boost setting is hearing - aid • compatible . BASS – Low frequency sounds enhanced . – SETUP MID – Mid - range sounds enhanced . FEATUREp TREBLE – High frequency sounds enhanced . NATURAL – No frequency enhancement . NOTE : This feature is available only on the • handset , not on the speakerphone or optional headset . 10
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 11 Ringer Volume Adjust the volume of the handset ringer . Setting the volume so that no bars show on the graph turns the DSET ringer off . MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press . HAN OK 3 Press when RINGER VOLUME is highlighted . The screen displays – RINGERE i iii ii VOLUM SETUP OK 4 Press or to hear samples of FEATURE ring volumes . OK 5 Press to save the displayed setting . NOTE : Ringer Volume and Vibrate settings are • independent . Adjusting Ringer Volume does not affect Vibrate . 11
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 12 Ringer Melody The Ringer Melody sets which ringer you hear when you have an outside call . The Ringer Melody default setting is # 01 ; there are eight Ringer Melody selections . HANDSET MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights RINGER MELODY . OK 3 Press . The screen displays – i iii ii RINGER # 01 SETUP � � OK 4 Press or to display desired setting . A sample of the displayed setting is FEATURE played briefly . OK 5 Press to save the displayed setting . You will hear a confirmation tone . 12
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 13 Vibrate Control When this feature is on , the handset vibrates when you have an incoming call . The default setting is OFF . MENU 1 Press , then until the screen HANDSET highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights VIBRATE CONTROL . OK 3 Press . The screen displays VIBRATE – OFF i iii ii ETUP OFF OK ON OFF ON 4 Press or . OK 5 Press to save the displayed setting . S FEATURE NOTE : Vibrate and Ringer Volume settings are • independent . Adjusting Vibrate does not affect Ringer Volume . 13
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 14 Low Batt Tone You can set the handset to sound a tone when battery power is low , or you can turn the tone off . Default setting is ON . HANDSET MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights LOW BATT TONE . OK 3 Press The screen displays . – LOW BATTERY TONE i iii ii SETUPON OFF OK ON OFF ON 4 Press or . OK 5 Press to save the displayed setting . FEATURE 14
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 15 Range Tone You can set the handset to sound a tone when you are approaching the range limit , or you can turn this tone off . The default setting is ON . HANDSET MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights RANGE TONE . OK 3 Press The screen displays . – RANGE TONE i iii ii ON SETUP OFF OK ON OFF ON 4 Press or . OK 5 Press to save the displayed setting . FEATURE 15
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 16 Keypad Tone When this feature is on , each key press makes a sound . The default setting is ON . HANDSETMENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights KEYPAD TONE . OK 3 Press The screen displays . KEYPAD TONE – ON i iii ii ETUP OFF OK ON OFF ON 4 Press or . SOK 5 Press to save the displayed setting . FEATURE 16
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 17 Set Contrast You can adjust the screen contrast for easy viewing . MENU 1 Press , then until the screen highlights HANDSET SETTINGS . HANDSET OK 2 Press , then until the screen highlights CONTRAST . OK 3 Press The screen displays . CONTRAST – i iii ii OK ETUP 4 Press or to increase or decrease contrast . OK 5 Press to save the displayed setting . S FEATURE 17
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 18 Language Setting You can set each registered handset so the display appears in English , Spanish or French . The default setting is ENGLISH . HANDSET MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights LANGUAGE . OK 3 Press The screen displays . – ENGLISH i iii ii SPANISH SETUP FRENCH � � OK 4 Press to highlight the desired language . FEATURE OK 5 Press to save the displayed setting . 18
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 19 FEATURE SETUP – BASE Ringer Volume 1 Make sure the base is not in use . 2 Press VOL + or VOL - to adjust the ringer volume . Each time you press + or - you will BASE hear how loud the setting is . To turn the ringer off , press - until you hear no tone . l – SETUP j FEATURE 19
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 20 Ringer Melody 1 Make sure the handset is off . 2 Press * * * . You will hear a tone and the IN USE light will flash . BASE 3 Press 1 , 2 , 3 , 4 , 5 , 6 , 7 , or 8 to select a ringer melody . Each time you press a key , you’ll hear a sample of the melody . 4 Press # to save your selection – j p — OR — SETUP Press * to exit without saving . j p FEATURE j 20
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 21 Dial Mode ( Tone / Pulse ) 1 Make sure the handset is off . 2 Press * * * . You will hear a tone and the IN USE light will flash . BASE 3 Press 0 . If the IN USE light goes on , you have selected TONE . If the light goes off , you have selected PULSE . Press 0 again to change your selection . – 4 Press # to save your selection SETUP — OR — Press * to exit without saving . j p j FEATURE j 21
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 22 TELEPHONE OPERATION Make a Call At the Handset 1 Press P , then dial the number — OR — Dial the number , then press P . OPERATION 2 To end the call , press O or place the handset in the base . At the Base 1 Press K , then dial the number . 2 To end the call , press K again . j p Answer a Call TELEPHONE At the Handset 1 Press P to answer a call . 2 To end the call , press O or place the handset in the base . At the Base 1 Press K to answer a call . 2 To end the call , press K again . j 22
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 23 Volume Handset You can adjust the volume of what you hear through the handset during a conversation by pressing + or - on the right side of the handset . You will hear a special tone when you reach the highest or lowest N setting . OPERATIO TELEPHONE Speaker During a conversation , press VOL + or VOL - to adjust the base speaker volume . You will hear a special tone when you reach the highest or lowest setting . l j 23
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 24 Handset Speakerphone When the handset speakerphone is activated , you can use the phone hands - free . Stand the handset on a flat surface ( not in the base ) and continue your conversation . OPERATION NOTE : For best performance , use the handset • speakerphone in a quiet location with the handset facing you from no more than four feet away . Make a Call 1 Press K , then dial the number j p — OR — Dial the number , then press K . TELEPHONE O 2 To end the call , press — OR — Place the handset in the base . j Answer a Call 1 Press K to answer a call . O 2 To end the call , press — OR — Place the handset in the base . Switch Between Handset and Speakerphone While on a call you can press K to switch to speakerphone . While on a speakerphone call , press K to return to the handset . NOTE : If you press P while you are on the • speakerphone , you will flash the call and switch to the handset earpiece . 24
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 25 Redial Handset The last ten phone numbers dialed at the handset are stored in redial memory . REDIAL 1 Press then press or N to scroll through the numbers in Redial Memory . ERATIO 2 Press P or K to dial the highlighted number . 3 Press O to end the call . k o i k o Save a Redial Number OP REDIAL 1 Press . 2 Press or until the screen E displays the number you want to dial , then N SELECT press . O SAVE j TELEPH 3 Press . The screen displays ENTER NAME . 4 Using the chart on page 38 , enter the name associated with the redial number , then press SAVE . The screen displays ENTRY HAS BEEN SAVED ! and gives a confirmation tone . 5 Screen displays RECORD VOICE ANNOUNCE ? YES Press to record an announcement to be played when you receive a call from this number ( then follow directions on page 44 ) — OR — j NO Press to exit without recording an announcement . Delete a Redial Number REDIAL 1 Press . j 2 Press or until the screen displays the number you want to delete . SELECT 3 Press . ERASE 4 Press . You will hear a confirmation tone . Base 1 Press K . 2 Press R to dial the last number called from the base . 3 Press K to end the call . 25
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 26 Flash / Call Waiting If you subscribe to Call Waiting service with your local telephone service provider , you can answer a new incoming call without losing your current call . Handset ERATION 1 Press P / F to connect to the new call when you receive a call - waiting signal . 2 Press P / F again to return to the original call . NOTE : Use P / F to access other phone • k company subscriber services , as described Pby your Oprovider . TELEPHONE Base 1 Press F to connect to the new call when you receive a call - waiting signal . 2 Press F again to return to the original call . NOTE : Use F to access other phone company • subscriber services , as described by your provider . j 26
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 27 Mute Handset 1 During a telephone conversation , mute the MUTE handset microphone by pressing . The other party will be unable to hear anything on your end . The screen displays OPERATION MICROPHONE MUTED o 2 To return to two - way conversation , press MUTE again . TELEPHONE Base Press M on the base to prevent the other party from hearing you , the MUTE light goes on . Press M again to return to two - way conversation . i 27
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 28 Hold Handset NOTE : When a call is on hold , the screen displays • CALL ON HOLD . If the clock feature is on , this message will be displayed for five seconds , then OPERATION return to the clock display with H on top of the screen . After five minutes , the handset will ring to remind you there’s a call on hold . If you do not answer the ring , the call will be disconnected . i j HOLD 1 While on a call , press . You can now use the intercom if you wish ( see page 33 ) . TELEPHONE 2 To return to the call , press P again . Base 1 Press H on the base to place a call on hold . The IN USE light goes on and the SPEAKER light flashes . 2 Press H again to return to the call . After five minutes , the base will ring to remind you there’s a call on hold . If you do not answer the ring , the call will be disconnected . p 28
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 29 Temporary Tone Dialing If you have dial pulse ( rotary ) service , you can change from dial pulse to touch tone dialing during a call . 1 Make the call , and wait until it is connected . 2 Press t . Keys pressed after this send touch tone signals . OPERATION 3 After you hang up , the phone automatically returns to dial pulse ( rotary ) service . TELEPHONE j j 29
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 30 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS : WHEN : INCOMING OUTSIDE CALL You have an incoming phone call ( without Caller ID ) . ATION INTERCOM FROM You have an intercom call from [ PARTY [ PARTY NAME ] NAME ] , for example HANDSET 2 . Once an intercom call is underway , the handsets will show the icons of the OPERparticipating parties . LOW BATTERY The handset battery is low . TELEPHONE EXTENSION IN USE Another phone on this line is in use . PARALLEL SET IN USE Both this phone and another phone on this line are in use . SEARCHING FOR BASE The handset is out of range . REJECTED BY BASE The base refused to accept the handset , either because it is in use by six handsets , or the handset registrations on the base have been deleted . FOUND BASE The handset has finished SEARCHING FOR BASE and has made the link . LINE IN USE Another device of the phone system is using the telephone line ; for example , if the base is using the line , the handsets will all show this message . [ XX ] NEW CALLS The number of distinct unanswered calls with caller ID which have not been viewed in the calls log . CALL ON HOLD A call has been on hold for five minutes ; RINGBACK ! pick up the call again . CHECK AC POWER The base is being powered by the spare battery rather than by AC from a wall outlet ; check that the base is properly plugged in to a working electrical outlet . 30
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 31 HANDSET ICONS THIS ICON : INDICATES Line In Use indicator On steady with no number next to it when another OPERATION phone on this line is in use . On steady with one or more numbers next to it , indicating which extensions are using the line . For example , 12 indicates that Handset 1 and Handset 2 are on an outside call . Intercom indicator On steady with the extension numbers currently on an intercom call . For example , 02 indicates that the TELEPHONE Base and Handset 2 are on an intercom call . Battery indicator When the handset is removed from the charger , this lets you know the level of charge in the battery pack , from FULL ( ) to EMPTY ( ) . Cycles ( Low , Medium , and Full ) when handset battery is charging . Flashes when a low battery condition is detected . Ringer Off indicator is displayed when the ringer is turned off . E Enhanced Mode indicator On steady when active handset is in Enhanced Mode . The handset will enter Enhanced Mode automatically when in an area with interference . M Mute indicator On steady when the handset microphone is muted . H Hold indicator On steady when the line is on hold . Handset Registration indicator R is displayed when a handset is either not registered , R or searching for the base unit . 0 – 6 Handset indicator Number is displayed to show which set is in use . 31
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 32 BASE LIGHTS LIGHT STATUS : INDICATES : MESSAGE WAITING flashing There are new messages in your voicemail . Service must be OPERATION subscribed to through your local telephone company . IN USE on Base or handset is on a call . IN USE flashing Extension is in use . CHARGING on Handset is in the base charging . MUTE on Base microphone is muted . TELEPHONE SPEAKER flashing HOLD function is activated . SPEAKER on Base speakerphone is in use . TONES AND WHAT THEY MEAN TONE : INDICATES : Two quick beeps Handset is out of range of the base . Three quick beeps Battery charge is low . One beep Handset registration is complete — OR — A programming command is successfully completed . One long beep Indicates an error in programming . 32
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 33 INTERCOM OPERATION Intercom Calls If you have more than one handset ( AT & T 5800 , purchased separately ) registered with your 5830 base , you can make intercom calls between handsets . From Base to All Handsets 1 Press I on the base . OPERATION 2 All handsets will ring . From Base to Selected Handset 1 Press I on the base . 2 Press the number of the handset you want to reach ( for example 3 ) . j From Handset to Base MENU 1 Press , then press until OM INTERCOM is highlighted . OK 2 Press . INTERC 3 Press until BASE is highlighted , then OK press . From Handset to Handset MENU 1 Press , then press until INTERCOM is highlighted . OK 2 Press . 3 Press until the desired handset is OK highlighted , then press . i iii ii From Handset to Base / Handset ( s ) MENU 1 Press , then press until INTERCOM is highlighted . OK 2 Press . 3 Press until GLOBALPAGE is highlighted OK then press . 33
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 34 Answering Intercom At handset , press P . At base , automatically answered . End Intercom OPERATION At handset , press O . At base , press K . Answer an Incoming Call While on an k o Intercom Call If an incoming call is received while you are using the intercom , you will hear a beep and the screen will display call information as usual for 15 seconds . INTERCOM To answer the incoming call , press P on either j handset or K on the base . j 34
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 35 Blind Call Transfer If you have installed additional AT & T 5800 handsets ( purchased separately ) with your 5830 telephone , you can transfer a call from one handset to another . From the Handset XFER 1 Press , then use to highlight OPERATION were you want the call transferred . OK 2 Press when the desired destination is highlighted . k o 3 Press O or place the handset in the charger i to complete the transfer . p j From the Base 1 Press I . INTERCOM 2 Press the number of the handset where you want the call transferred ( for example , 2 ) . j NOTE : An unanswered call will ring back to the • originating handset or base if not answered in 30 seconds . Announced Call Transfer HOLD 1 Press to put the call on hold . MENU 2 Press , then use to highlight INTERCOM . OK 3 Press , then use to highlight OK the call destination , then press again . j 4 When the handset or base answers , announce the caller . 5 Press O on the handset or K on the base to end the call . 6 Press P ( on the receiving handset ) or K on the base to pick up the call on hold . j 35
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 36 Conference Calling 1 If one handset is already on a call , you can connect a second handset to the call by pressing P on the second handset — OR — If you are on a call and have a second call on hold , press P to add the held call to Nthe conference OPERATIOcall . 2 Disconnect either or both handsets by pressing O . p j INTERCOM 36
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 37 PHONE BOOK This telephone can store up to 50 telephone numbers and names . Each number can be up to 32 digits long and each name can be up to 16 characters . Store a Number and Name in Phone Book 1 Enter the number you want to store . The screen displays the number you enter . To delete a digit , press O / C ; to clear the BOOK screen press and hold O / C . k o i 555 0123 E p PAUSE MENU MEM PHON MEM 2 Press . The screen displays ENTER NAME CLEAR SAVE 3 Use the keypad and the chart on page 38 to enter the name OFFICE CLEAR SAVE SAVE 4 Press . The screen displays ENTRY HAS BEEN STORED ! ! 5 To record a Talking Caller ID announcement for this phone book entry , please turn to page 44 37
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 38 Keypad Characters Dial Presses Key 1 2 3 4 5 6 7 8 9 1 & , . 1 ’ 2 A B C a b c 2 K 3 D E F d e f BOO3 4 G H I g h i 4 5 J K L j k l 5 PHONE 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 0 * * # # 38
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 39 Dial a Number in Phone Book MEM 1 Press . The screen displays � � FIND BOOK 2 Press or to scroll through memory in alphabetical order k o — OR — i Enter the first letter of a name ( then j PHONE or if necessary ) to display the name , rching you’re sea for GEORGE123 555 - 0 j � � EDIT — OR — FIND Press , then enter the first few letters of the name you’re searching for and press FIND again . 3 Press P or K to dial the displayed number . 39
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 40 Edit a Number / Name in Phone Book MEM 1 Press . The screen displays � � FIND BOOK 2 Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name ( then i iii ii PHONE or if necessary ) to display the name , rching you’re sea for GEORGE123 555 - 0 � � EDIT — OR — FIND Press , then enter the first few letters of the name you’re searching for and press FIND again . EDIT 3 Press twice . The handset displays GEORGE 555 - 0123 NAME NUMBER NAME NUMBER 4 Press or , depending on which you want to edit . 5 Press to move the cursor to the character or digit you want to edit , then enter MORE the corrections as needed . Press or BACK to toggle between functions if necessary . SAVE 6 Press to save changes . The screen will display the updated entry . — OR — Press O to exit without saving . 40
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 41 Delete a Number / Name in Phone Book MEM 1 Press . The screen displays � � FIND 2 Press or to scroll through BOOK memory in alphabetical order — OR — Enter the first letter of a name ( then i iii ii or if necessary ) to display the name , PHONE you’re searching for GEORGE123 555 - 0 � � EDIT — OR — FIND Press , then enter the first few letters of the name you’re searching for and press FIND again . EDIT 3 Press . The handset displays GEORGE 555 - 0123 DEL EDIT DEL 4 Press . The screen displays GEORGE 555 - 0123 THIS ALL 5 To delete only the displayed name and THIS number , press — OR — ALL To delete all records , press . The screen displays ARE YOU SURE ? NO YES YES 6 To delete all records , press . To exit NO without deleting , press . 41
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 42 CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider , this phone stores all incoming calls ( up to 50 at the handset ) with valid Caller ID information in the calls log . Name , number , time and date information can all be stored , if they are sent with the call . Calls are automatically stored in the order they are received , with call “ 1 � stored as the most recent call . The calls log number appears next to the phone number on the screen display . JOHNSON THOMAS 908 - 555 - 0123 ERATION3 10 : 30P Oct12 # 02 NOTE : The number of new calls displayed on each handset and • the base may not be the same . For example , if you answer a call on Handset 2 , it will not consider that call information as Pnew , but the base and other handsets Owill . ID If Caller ID information has been received you can see a summary of the calls log on the idle screen . After you review all new call records , CALLER the NEW CALLS indicator will go off . 5 NEW CALLS 42
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 43 Setup Talking Caller ID When you set up this feature , the base can announce the name or telephone number of up to 50 callers whose names / numbers are stored in your phone book before you answer the call . Each announcement can be up to three seconds long . NOTE : If the caller has blocked Caller ID • information and this feature is on , the base ATION announces “ Private Caller . � MENU 1 Press , then press until the i iii ii screen highlights VOICE ANNOUNCE . CALLS LOGNOUNCE OPER VOICE ANNOUNCE VOICE AN INTERCOM HANDSET SETTINGS � � OK ID OK 2 Press , then press until the screen highlights SELECT TYPE . CALLER REVIEWD RECOR PNEWPEE SELECT TTYY SELECT � � OK OK 3 Press , then press or to highlight one of four options . OFF : Disable Talking Caller ID feature . NUMBER : Sets system to announce received telephone numbers only . NAME : Set system to announce recorded voice announcements only . NAME OR Sets system to announce telephone NUMBER : numbers ( for calls received that are not entered in your phone book ) and recorded voice announcements . OFFMBER NUAMEE NNAM OR NUMBER � � OK OK 4 Press . 43
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 44 Record a New Talking Caller ID Announcement 1 Follow the directions on page 37 to “ Store a Number and Name in Phone Book � — OR — Follow the steps under “ Edit Talking Caller ID Announcement � on page 45 . 2 After Step 4 in “ Storing a Number and Name PERATION in Phone Book � ( ENTRY HAS BEEN STORED ! ) the screen prompts RECORD VOICE i iii ii ANNOUNCE ? NO 3 Press to store the number without an announcement — OR — YES Press to record an announcement . O RECORD 4 Press . Speak directly into the handset ID microphone holding it directly in front of you , about 12 inches from your mouth . The screen CALLER displays RECORD AFTER TONE STOP 5 Press when you are finished recording ( system will automatically stop after three seconds ) . PLAY 6 Press to review the Talking Caller ID announcement at the base speaker . 44
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 45 Edit Talking Caller ID Announcement MENU 1 Press , then press until the screen highlights VOICE ANNOUNCE . CALLS CLOGNOUNCEE VOICE AANNNOUN VOICE INTERCOM HANDSET SETTINGS � � OK ERATION OK 2 Press , then press until the screen highlights RECORD NEW . i iii ii REVIEWD RECOR PNEWPEE SELECT TTYY SELECT � � OK OP 3 Press or to scroll through ID memory in alphabetical order — OR — CALLER Enter the first letter of a name ( then or if necessary ) to display the name , rching you’re sea for GEORGE123 555 - 0 � � EDIT — OR — FIND Press , then enter the first few letters of the name you’re searching for and press FIND again . EDIT VA 4 Press , then press . If an announcement is already recorded , the screen displays ANNOUNCEMENT ALREADY RECORDED . If you want to change the announcement , RECORD press twice . 5 If no announcement is recorded , press RECORD STOP once . Press to end recording . PLAY 6 Press to review your announcement at the base speaker . 45
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 46 Review , Play , Erase Talking Caller ID Announcements 1 Follow Steps 1 – 3 under “ Edit Talking Caller ID Announcement � on page 45 . ERASE 2 Press to delete the announcement — OR — PLAY Press to hear the announcement — OR — OPERATION RECORD Press to re - record an announcement . i iii ii ID CALLER 46
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 47 Review Calls Log MENU OK 1 Press , then press . The screen displays the most recent call in the calls log . JOHNSON THOMAS 908 - 555 - 0123 1 10 : 30P Oct12 # 02 OPERATION 2 Press or to scroll through call records . k o i Store Record in Phone book 1 While the call information is displayed , press CID , then use # to scroll through dialing p options . For example : 555 - 1212 ID 1 - 555 - 1212 908 - 555 - 1212 CALLER 1 - 908 - 555 - 1212 — OR — While the call information is displayed , press # to scroll through dialing options , then press CID . For example : 555 - 1212 1 - 555 - 1212 908 - 555 - 1212 1 - 908 - 555 - 1212 SAVE 3 Press . 4 The screen displays ENTRY HAS BEEN STORED . 5 To record a Talking Caller ID announcement for this phone book entry , please turn to page 44 . 47
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 48 Display Dial While you are reviewing the calls log , you can dial a number displayed on the screen . Press P or K to dial the displayed number . Dialing Options CID 1 While a call record is displayed , press , OPT # then select . ATION 2 Use or to highlight the number the way you want to dial it . k o For example : 555 - 1212 i j 1 - 555 - 1212 OPER908 - 555 - 1212 1 - 908 - 555 - 1212 The number of dialing options ( up to four ) available for each call displayed depends on the format of the j original call . ID CALLER 48
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 49 Remove Call Records Removing a Specific Call Record MENU OK 1 Press , then press . 2 Press or to scroll through call records until the call you want to delete is displayed . JOHNSON THOMAS 908 - 555 - 0123 OPERATION 10 : 30P Oct25 # 06 i iii ii CID DEL 3 Press , then press . The screen displays JOHNSON THOMAS 908 - 555 - 0123 10 : 30P Oct25 # 06 ID THIS ALL ALLER THIS 4 Press . The call record is deleted and you hear a confirmation tone . Removing All Records MENU OK 1 Press , then press . C CID DEL 2 Press , then press . The screen displays the most recent call record . JOHNSON THOMAS 908 - 555 - 0123 10 : 30P Oct25 # 06 THIS ALL ALL 3 Press . The screen displays ARE YOU SURE ? NO YES YES 4 Press to delete all call records or NO press to exit without deleting . 49
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 50 BATTERIES Battery Life A fully charged battery provides an average talk time of about eight hours , or standby time of five days . NOTE : Talk time and standby time may vary depending on • operating conditions . Battery Indicator Ten to fifteen minutes before the battery charge gets too low to operate the handset , an empty battery icon ( ) will flash on the screen , you’ll hear three short tones , and the screen will display LOW BATTERY . BATTERIES If you continue to use the handset without charging the battery or replacing it ( you can purchase a spare battery separately ) , the handset will turn off automatically when there is no longer sufficient power . NOTE : Monitor the battery icon to make sure your battery is • sufficiently charged . Charge the Handset Battery Pack • After a low battery indicator , the handset battery needs to be charged . • Place the handset in the base so the CHARGING light goes on.The battery pack is typically charged in eight hours . • If you repeatedly get a low battery indicator , even after eight hours of charging , the battery should be replaced . Use only AT & T Battery 2401 , SKU # 91077 . CAUTION : Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the User’s Manual , Part 1 . 50
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 51 Spare Battery / Power Failure Backup You can buy a spare handset battery ( AT & T Battery 2401 , SKU # 91077 , sold separately ) and keep it charged in the base at all times . In the event of a power failure , a fully charged battery in the spare battery compartment will allow you to make and receive calls from the 1 cordless handset only for up to 2 / hours . 2 The spare battery will fully charge in 24 hours . BATTERIES 51
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 52 Replace the Handset Battery Pack 1 Install the handset battery . Use only AT & T Battery 2401 , SKU # 91077 . 2 Charge the handset battery . • Place the handset in the base . • Charge the battery for at least 12 hours . After the first charge , the battery will charge in eight hours . BATTERIES a ) Remove battery b ) Align the contacts and compartment cover by place the battery pack in pressing on the raised spot the battery compartment . and sliding downward . c ) Replace cover by sliding it on its track up over battery case until it snaps firmly into place . 52
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 53 IN CASE OF DIFFICULTY If you have difficulty operating this phone , try the suggestions below . For Customer Service , visit our website at www.telephones.att.com or call 1 800 222 – 3111 . Please retain your receipt as your proof of purchase . PHONE PROBLEM SOLUTION If the phone does not • Make sure the power cord is plugged work at all , check these into the base and an electrical outlet items first : not controlled by a wall switch . • Make sure the telephone line cord is DIFFICULTY plugged firmly into the base unit and the telephone jack . • Make sure the battery pack is installed correctly . If the above suggestions do not solve the problem , try re - initializing the handset and base ( see “ To re - initialize the handset and base � ) . PROBLEM SOLUTION OF If you have no dial tone : Check all the previous suggestions . If you still do not hear a dial tone , CASE disconnect the phone and try another phone in the same jack . If there is no dial tone on that phone either , the problem is probably in your wiring or local IN service . PROBLEM SOLUTION If you hear a long • The handset and base are not tone when you try to communicating properly . You might be use the handset : out of range . Move closer to the base and try again . • If moving closer to the base does not help , follow the directions “ To re - initialize the handset and base . � PH 53
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 54 PHONE PROBLEM SOLUTION To re - initialize the 1 Disconnect the power to the base . handset and base : 2 Remove spare battery pack ( if installed ) . 3 Remove the handset battery pack . 4 Wait at least 15 seconds . 5 Insert the handset battery pack . 6 Connect the power to the base . PROBLEM SOLUTION IFFICULTY If you hear noise or • You may be out of range . Move closer to interference when the base . using the phone : • Household appliances plugged into the same circuit as the base can sometimes cause interference . Try moving the appliance or the base to another outlet . • The layout of your home or office Dmay be limiting the operating range . Try OF moving the base to another location , preferably on an upper floor . CASE • Using the handset near household appliances ( microwaves , computers , televisions , stereos , etc . ) can sometimes cause interference . Move away from IN appliances while using the handset . 54
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 55 PHONE PROBLEM SOLUTION If the phone does not • Make sure the ringer is on ( see “ Ringer ring when you receive Volume � on pages 11 and 19 ) . a call : • Make sure the telephone line cord is connected firmly to the base and the telephone jack . • Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch . • You might be too far from the base ; move DIFFICULTY closer . • You might have too many extension phones on your telephone line to allow all of them to ring . Try unplugging some of them . PROBLEM SOLUTION If your telephone • If you have dial pulse ( rotary ) service , F misdials : you’ll need to set the dial method to O PULSE . Follow the instructions under CASE “ Dial Mode ( TONE / PULSE ) � in the FEATURE SETUP – BASE section of this manual . • If you have touch tone service and you IN hear clicks while you are dialing , you’ll need to set the dial method to PULSE . Follow the instructions under “ Dial Mode ( TONE / PULSE ) � in the FEATURE SETUP – BASE section of this manual . PROBLEM SOLUTION If you are unable to If you have dial pulse ( rotary ) service , operate special follow the directions under “ Temporary telephone services or Tone Dialing � in the TELEPHONE other equipment OPERATION section of this manual . requiring touch tone signals : 55
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 56 CALLER ID PROBLEM SOLUTION If the caller’s name or • Make sure you subscribe to Caller ID phone number is not service from your local telephone displayed : company . • Make sure the battery is charged . • Caller ID service might not work when the phone is connected to a Private Branch Exchange ( PBX ) . PROBLEM SOLUTION DIFFICULTY If the caller’s name or • You should call your service provider to phone number is not confirm that you subscribe to combined displayed during Caller ID with Call Waiting service . Call Waiting : • Caller ID information received during Call Waiting is displayed only on the handset that is in use . • Make sure the battery is charged . OF CASE IN 56
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5830_CIB_1ATT 2002.11.8 10 : 31 AM Page 57 DEFAULT SETTINGS DEFAULT SETTINGS FUNCTION : DEFAULT SETTING : Dial Method Tone Handset Volume 2 Ringer Volume 2 Ringer Melody 1 Key Tone ON Clock ON SETTINGS Vibrate OFF DEFAULT 57