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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page II USER’S MANUAL Part 2 5.8 GHz Cordless Telephone Answering System 5840 with Caller ID / Call Waiting 5840 Please also read Part 1 — Important Product Information © 2002 Advanced American Telephones . All Rights Reserved . AT & T and the Globe Symbol are trademarks of AT & T Corp . , licensed to Advanced American Telephones .
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page III Visit us at www.telephones.att.com © 2002 Advanced American Telephones . All Rights Reserved . AT & T and the Globe Design are trademarks of AT & T Corp . , licensed to Advanced American Telephones . Printed in China . Issue 2AT & T 10 / 02
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page V CONTENTS Blind Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . 39 BEFORE YOU BEGIN . . . . . . . . . . . . . . . . . . 1 TS Announced Call Transfer . . . . . . . . . . . . . . . 39 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Conference Calling . . . . . . . . . . . . . . . . . . . . . . . . 40 About Caller Identification ( Caller ID ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 TEN PHONE BOOK . . . . . . . . . . . . . . . . . . . . . . 41 About the Calls Log . . . . . . . . . . . . . . . . . . . . . . . . . 2 Store a Number and Name in About Adding Handsets . . . . . . . . . . . . . . . . . . 2 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Keypad Characters . . . . . . . . . . . . . . . . . . . . . . . . . . 42 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . 3 CON Dial a Number in Phone Book . . . . . 43 Table / Desk Installation . . . . . . . . . . . . . . . . . . . 3 Edit a Number / Name in Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Spare Battery / Delete a Number / Name in Power Failure Backup . . . . . . . . . . . . . . . . . 6 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CALLER ID OPERATION . . . . . . . . . . . 46 Review Calls Log . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 FEATURE SETUP – HANDSET . . . . . . 8 Store Record in Phone book . . . . . . . . . . 47 Feature Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . 8 Display Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Remove Call Records . . . . . . . . . . . . . . . . . . . . . 49 Clock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Sound Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 ANSWERING SYSTEM OPERATION Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 AT THE BASE . . . . . . . . . . . . . . . . . . . . . . . . . 50 Ringer Melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Audible Indicators . . . . . . . . . . . . . . . . . . . . . . . . . 50 Vibrate Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Turning Answering System Low Batt Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 On / Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Range Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Set the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Keypad Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 About Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Set Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 About Announcements . . . . . . . . . . . . . . . . . . 51 Language Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Record Your Announcement . . . . . . . . . 52 FEATURE SETUP – BASE . . . . . . . . . . 19 Answering System Feature Setup . . . 53 Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Feature Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Ringer Melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Listen to , Save & Delete Messages . . 55 Dial Mode ( Tone / Pulse ) . . . . . . . . . . . . . . . . 21 Adjust Playback Volume . . . . . . . . . . . . . . . . 56 Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Call Screening / Intercept . . . . . . . . . . . . . . . 56 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Record Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Message Window Display . . . . . . . . . . . . . 58 TELEPHONE OPERATION . . . . . . . . . 24 Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 ANSWERING SYSTEM OPERATION Answer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 AT TOUCH TONE PHONE . . . . . . . . . . . . . . 59 Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Connect with the Handset Speakerphone . . . . . . . . . . . . . . . . . 26 Answering System . . . . . . . . . . . . . . . . . . . . . . 59 Base Speakerphone . . . . . . . . . . . . . . . . . . . . . . . 27 Voice Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Remote Access Commands . . . . . . . . . . . . 60 Flash / Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . 29 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . 61 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Battery Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Temporary Tone Dialing . . . . . . . . . . . . . . . 32 Charge the Handset Battery Pack . . 61 Display Screen Messages . . . . . . . . . . . . . . 33 Spare Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Handset Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Replace the Handset Base Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Base Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Tones and What They Mean . . . . . . . . . 36 IN CASE OF DIFFICULTY . . . . . . . . . 64 INTERCOM OPERATION . . . . . . . . . . 37 DEFAULT SETTINGS . . . . . . . . . . . . . . . 70 Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 TECHNICAL SPECIFICATIONS . . . . 71 Answering Intercom . . . . . . . . . . . . . . . . . . . . . . 38 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 End Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Answer an Incoming Call While on an Intercom Call . . . . . . . . . . . . . . . . . . . 38
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 1 BEFORE YOU BEGIN Parts List Your box should include : BEGIN Quick This User’s Start Manual Guide YOU BEFORE Wallet Card Base unit 5840 Handset NiMH battery pack Power cord Telephone line cord Wall mount adapter 1
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 2 About Caller Identification ( Caller ID ) This product has a Caller ID with Call Waiting feature that works with BEGIN service from your local phone service provider . Caller ID with Call Waiting lets you see who’s calling before you answer the phone , even when you’re on another call . You may need to change your phone service to use this feature . YOU Contact your phone service provider if : • You have both Caller ID and Call Waiting , but as separate services ( you may need combined service ) BEFORE • You have only Caller ID service , or only Call Waiting service • You don’t subscribe to any Caller ID or Call Waiting services . You can use this product with regular Caller ID service , and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service . There are fees for Caller ID services , and they may not be available in all areas . This product can provide information only if both you and the caller are in areas offering Caller ID service , and if both telephone companies use compatible equipment . About the Calls Log This phone assigns each incoming call a number from 1 to 50 at the handset , 1 to 99 at the base . The most recent call will have the lowest number . When the memory is full , the oldest call information is deleted to make room for new incoming call information . See CALLER ID OPERATION , beginning on page 46 , for more details . If you answer a call before call information appears on the screen , it will not appear in the calls log . About Adding Handsets This product is compatible with the AT & T 5800 Expansion Handset . You may add up to five additional 5800 units ( purchased separately ) to this phone . Follow the instructions provided with the additional handset ( s ) for installation and registration . NOTE : Although you can register up to six handsets , only four • can be used at one time . 2
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 3 INSTALLATION Table / Desk Installation NOTE : Install this telephone away from electronic equipment , • STALLATION such as personal computers , television sets or microwave ovens . Avoid excessive heat , cold , dust or moisture . 1 Connect the telephone line cord . 2 Connect the power cord . CL flashes in the message window . Standard Modular IN electrical telephone outlet jack Use only the power cord supplied with this product . If you need a replacement , call 1 800 222 – 3111 . 3
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 4 3 Install the handset battery . Use only AT & T Battery 2401 , SKU # 91077 . INSTALLATION a ) Remove battery b ) Align the contacts and compartment cover by place the battery pack in pressing on indentation the battery compartment . and sliding downward . c ) Replace cover by sliding it on its track up over battery case until it snaps firmly into place . 4 Charge the handset battery . • Place the handset in the base . • Charge the battery at least 12 hours . After the first charge , the battery will charge in eight hours . 5 Check for dial tone . • After the batteries are charged , lift the handset and press P ; you should hear a dial tone . 4
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 5 Wall Installation 1 Connect the power cord and telephone line cord to the underside INSTALLATION of the corded base , as shown ( figure a ) . 2 Position the mounting bracket as shown ( figure b ) . figure a 3 Feed the telephone line cord through the hole in the center of the mounting bracket ( figure b ) , align the bracket with the base , and slide it into the hole on the base as shown ( figure c ) . 4 Lock the mounting bracket in place ( figure d ) . 5 Plug the telephone line cord into a modular wall jack , and mount the figure b base on the wall ( figure e ) . a ) Align holes on base with mounting studs on wall jack . b ) Place power cord as shown . c ) Pull base down on mounting studs until it locks into place . 6 Plug the power cord into an electrical outlet not controlled by a wall switch ( figure e ) . figure c Use only the power cord supplied with this product . If you need a replacement , call 1 800 222 – 3111 . 7 Follow Steps 3 – 5 in “ Table / Desktop Installation . � figure d figure e 5
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 6 Spare Battery / Power Failure Backup You can buy a spare handset battery ( AT & T Battery 2401 , SKU # 91077 , sold separately ) and keep it charged in the base at all times . N In the event of a power failure , a fully charged battery in the TIOspare battery compartment will allow you to make and receive calls from the 1 cordless handset only for up to 2 / hours . 2 INSTALLA The spare battery will fully charge in 24 hours . 6
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 7 Belt Clip You can remove the belt clip from the handset . LLATION b ) Press tabs a ) Slide c ) To remove , on belt clip down lift one into slots into side on back of grooves . with your handset to thumbnail reattach . and push back . INSTA Headset You can use this telephone hands - free when you install any industry standard 2.5 mm headset ( purchased separately ) . For best results use an AT & T 2.5 mm headset . Plug the headset into the jack located on the left side of the handset ( under the small rubber flap ) . Do not force the connection , but make sure the plug fits securely . 7
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 8 FEATURE SETUP – HANDSET Feature Setup Menu MENU Press the softkey under to enter the Feature Setup menu . Use or to choose features , then select to save your choice . OK HANDSET NOTE : If you wait more than 20 seconds • without pressing a key , the handset returns to the idle screen . NOTE : If you receive an incoming call while in • feature setup , the phone automatically exits the – menu to take the call . SETUP Set Time You can choose to set the time manually , or you i iii ii can allow it to be set automatically with incoming FEATURE Caller ID information . MENU 1 Press . 2 Press until the screen displays CALLS LOG INTERCOM HANDSET SETTINGS SET MTIMEE SET TI � � OK OK 3 Press . The screen displays the current time setting . Use to move the cursor , and use the keypad to change a AM / PM digit . Select . SAVE 4 Press to save the displayed time . NOTE : To set up the answering system clock , • please see ANSWERING SYSTEM OPERATION on page 50 in this manual . 8
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 9 Clock Mode You can choose to display the time when the phone is idle at the handset , or you can turn this feature off . The default setting is ON . HANDSET MENU 1 Press . 2 Press until the screen highlights INTERCOM HANDSET SETTINGS SET DTIMEODEE CLOCK MO CLOCK � � OK – i iii ii SETUP OK 3 Press . The screen displays CLOCK ENABLE ON OFF OK ON FEATURE OFF ON 4 Press or . OK 5 Press to save the displayed setting . 9
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5840_CIB_2ATT 2002.11.7 5 : 47 PM Page 10 Sound Select This telephone uses the latest acoustic receiver design , providing you with four different sound quality settings . HANDSET During a call , you can adjust the quality of the sound . Pressing repeatedly will cycle you through four different responses . NOTE : The mid - boost setting is hearing - aid • compatible . BASS – Low frequency sounds enhanced . – SETUP MID – Mid - range sounds enhanced . FEATUREp TREBLE – High frequency sounds enhanced . NATURAL – No frequency enhancement . NOTE : This feature is available only on the • handset , not on the speakerphone or optional headset . 10
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 11 Ringer Volume Adjust the volume of the handset ringer . Setting the volume so that no bars show on the graph turns the ringer off . HANDSET MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press . OK 3 Press when RINGER VOLUME is highlighted . The screen displays RINGERE – i iii VOLUM ii SETUP OK 4 Press or to hear samples of ring volumes . FEATURE OK 5 Press to save the displayed setting . NOTE : Ringer Volume and Vibrate settings are • independent . Adjusting Ringer Volume does not affect Vibrate . 11
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 12 Ringer Melody The Ringer Melody sets which ringer you hear when you have an outside call . The Ringer Melody default setting is # 01 ; there are eight Ringer Melody selections . HANDSET MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights RINGER MELODY . OK 3 Press . The screen displays – i iii ii RINGER # 01 SETUP � � OK 4 Press or to display desired setting . A sample of the displayed setting is FEATURE played briefly . OK 5 Press to save the displayed setting . You will hear a confirmation tone . 12
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 13 Vibrate Control When this feature is on , the handset vibrates when you have an incoming call . The default setting is OFF . MENU 1 Press , then until the screen HANDSET highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights VIBRATE CONTROL . OK 3 Press . The screen displays VIBRATE – OFF i iii ii ETUP OFF OK ON OFF ON 4 Press or . OK 5 Press to save the displayed setting . S FEATURE NOTE : Vibrate and Ringer Volume settings are • independent . Adjusting Vibrate does not affect Ringer Volume . 13
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 14 Low Batt Tone You can set the handset to sound a tone when battery power is low , or you can turn the tone off . Default setting is ON . HANDSET MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights LOW BATT TONE . OK 3 Press The screen displays – LOW BATTERY TONE i iii ii SETUPON OFF OK ON OFF ON 4 Press or . OK 5 Press to save the displayed setting . FEATURE 14
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 15 Range Tone You can set the handset to sound a tone when you are approaching the range limit , or you can turn this tone off . The default setting is ON . HANDSET MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights RANGE TONE . OK 3 Press The screen displays – RANGE TONE i iii ii SETUP ON OFF OK ON OFF ON 4 Press or . OK 5 Press to save the displayed setting . FEATURE 15
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 16 Keypad Tone When this feature is on , each key press makes a sound . The default setting is ON . HANDSETMENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights KEYPAD TONE . OK 3 Press The screen displays KEYPAD TONE – ON i iii ii ETUP OFF OK ON OFF ON 4 Press or . SOK 5 Press to save the displayed setting . FEATURE 16
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 17 Set Contrast You can adjust the screen contrast for easy viewing . MENU 1 Press , then until the screen highlights HANDSET SETTINGS . HANDSET OK 2 Press , then until the screen highlights CONTRAST . OK 3 Press The screen displays CONTRAST – i iii ii OK ETUP 4 Press or to increase or decrease contrast . OK 5 Press to save the displayed setting . S FEATURE 17
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 18 Language Setting You can set each registered handset so the display appears in English , Spanish or French . The default setting is ENGLISH . HANDSET MENU 1 Press , then until the screen highlights HANDSET SETTINGS . OK 2 Press , then until the screen highlights LANGUAGE . OK 3 Press The screen displays – ENGLISH i iii ii SPANISH SETUP FRENCH � � OK 4 Press to highlight the desired language . FEATURE OK 5 Press to save the displayed setting . 18
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 19 FEATURE SETUP – BASE Ringer Volume Setting the volume so that no bars show on the graph turns the ringer off . MENU 1 Press . Use to highlight BASE OK SETTINGS , then press . BASE ii i – � � MENU SETUP CALLS GLOGTINGSS BASE ESETTTIN BASE S DISPLAY BASE - ID � � OK FEATURE OK 2 Highlight RINGER VOLUME , then press . 3 Press to reduce volume , press to increase volume . At the lowest setting , the base will not ring when a call comes in . OK 4 Press to save the displayed setting . 19
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 20 Ringer Melody MENU 1 Press . Use to highlight BASE OK SETTINGS , then press . ASE ii i � � MENU B – CALLS SETUPLOGTINGS BASE ESETTTINGS BASE S DISPLAY BASE - ID � � OK OK 2 Highlight RINGER MELODY , then press . FEATURE 3 Press or to scroll through eight melodies and hear samples . OK 4 Press to save the displayed setting . 20
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 21 Dial Mode ( Tone / Pulse ) This phone comes set for touch tone dialing . If you have dial pulse ( rotary ) service , you must set the dial mode to PULSE . MENU 1 Press . Use to highlight BASE E ii OK i SETTINGS , then press . BAS – SETUP � � MENU CALLS LOGTINGS - ID BASE SETTINGS BASE SET DISPLAY BASE FEATURE � � OK OK 2 Highlight TONE / PULSE , then press . TONE PULSE 3 Press or . OK 4 Press to save the displayed setting . 21
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 22 Contrast MENU 1 Press . Use to highlight BASE OK SETTINGS , then press . ASE ii i � � MENU B – CALLS SETUPLOGTINGS BASE SETTINGS BASE SET DISPLAY BASE - ID � � OK OK 2 Highlight CONTRAST , then press . FEATURE 3 Press or to decrease or increase screen contrast . OK 4 Press to save the displayed setting . 22
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 23 Language MENU 1 Press . Use to highlight BASE OK SETTINGS , then press . ASE ii i � � MENU B – CALLS GLOGTINGSS BASE ESETTTIN BASE S SETUP DISPLAY BASE - ID � � OK OK 2 Highlight LANGUAGE then press . FEATURE 3 Press or to highlight desired language . OK 4 Press to save the displayed setting . 23
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 24 TELEPHONE OPERATION Make a Call At the Handset 1 Press P , then dial the number — OR — Dial the number , then press P . OPERATION 2 To end the call , press O or place the handset in the base . Answer a Call At the Handset j p 1 Press P to answer a call . 2 To end the call , press O or place the handset ONE in the base . At the Base 1 Press K to answer a TELEPHcall . 2 To end the call , press K again . m 5840 24
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 25 Volume Handset You can adjust the volume of what you hear through the handset during a conversation by pressing + or - on the right side of the handset . You will hear a special tone when you reach the highest or lowest N setting . OPERATIO TELEPHONE Base Speaker Press VOLUME + or VOLUME - to adjust the base speaker volume while on a call . You will hear a special tone when you reach the highest or lowest setting . l j 5840 25
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 26 Handset Speakerphone When the handset speakerphone is activated , you can use the phone hands - free . Stand the handset on a flat surface ( not in the base ) and continue your conversation . OPERATION NOTE : For best performance , use the handset • speakerphone in a quiet location with the handset facing you from no more than four feet away . Make a Call 1 Press K , then dial the number j p — OR — Dial the number , then press K . TELEPHONE O 2 To end the call , press — OR — Place the handset in the base . j Answer a Call 1 Press K to answer a call . O 2 To end the call , press — OR — Place the handset in the base . Switch Between Handset and Speakerphone While on a call you can press K to switch to speakerphone . While on a speakerphone call , press K to return to the handset . NOTE : If you press P while you are on the • speakerphone , you will flash the call and switch to the handset earpiece . 26
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5840_CIB_2ATT 2002.11.7 5 : 48 PM Page 27 Base Speakerphone You can use the base speakerphone to answer calls , or to make calls from the Caller ID log . Make a Call MENU 1 Press , then until the screen OPERATION highlights CALLS LOG . OK 2 Press , then or to select the Caller ID record you want to dial . 3 Press K to dial the displayed number — OR — m Choose a new dialing option ( see below ) . Dialing Options TELEPHONE CID 1 While a call record is displayed , press , OPT # then select . 5840 2 Use or to highlight the number the way you want to dial it . For example : 5551212 15551212 9085551212 19085551212 DIAL Then , press K to dial the or displayed number . The number of dialing options ( up to four ) available i ii i for each call displayed depends on the format of the original call . Answer a Call 1 Press K to answer a call . 2 To end the call , press K again . 27
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 28 Redial The last ten phone numbers dialed at the handset are stored in redial memory . REDIAL 1 Press then press or to scroll through the numbers in redial OPERATION memory . 2 Press P or K to dial the highlighted number . 3 Press O to end the call . j p i Save a Redial Number j p REDIAL 1 Press . 2 Press or until the screen E displays the number you want to dial , then TELEPHONSELECT press . SAVE 3 Press . The screen displays ENTER j NAME . 4 Using the chart on page 42 , enter the name associated with the redial number , then press SAVE . The screen displays ENTRY HAS BEEN SAVED ! and gives a confirmation tone . Delete a Redial Number REDIAL 1 Press . 2 Press or until the screen displays the number you want to delete . SELECT 3 Press . ERASE 4 Press . You will hear a confirmation tone . 28
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 29 Flash / Call Waiting If you subscribe to Call Waiting service with your local telephone service provider , you can answer a new incoming call without losing your current call . Handset ERATION 1 Press P / F to connect to the new call when you receive a call - waiting signal . 2 Press P / F again to return to the original call . NOTE : Use P / F to access other phone • k company subscriber services , as described by P your provider . O TELEPHONE Base 1 Press F to connect to the new call when you receive a call - waiting signal . 2 Press F again to return to the original call . NOTE : Use F to access other phone company • subscriber services , as described by your provider . 5840 i 29
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 30 Mute Handset 1 During a telephone conversation , mute the MUTE handset microphone by pressing . The other party will be unable to hear anything on your end . The screen OPERATIONdisplays MICROPHONE MUTED o 2 To return to two - way conversation , press MUTE again . TELEPHONE Base Press M on the base to prevent the other party from hearing you , the screen displays MICROPHONE MUTED . Press M again to return to two - way conversation . m 5840 30
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 31 Hold Handset NOTE : When a call is on hold , the screen displays • CALL ON HOLD . If the clock feature is on , this message will be displayed for five seconds , then OPERATION return to the clock display with H on top of the screen . After five minutes , the handset will ring to remind you there’s a call on hold . If you do not answer the ring , the call will be disconnected . i j HOLD 1 While on a call , press . You can now use the intercom if you wish ( see page 37 ) . TELEPHONE 2 To return to the call , press P again . Base HOLD 1 While on a call , press . You can now use the intercom if you wish ( see page 37 ) . 2 To return to the call , press P again . i i i 31
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 32 Temporary Tone Dialing If you have dial pulse ( rotary ) service , you can change from dial pulse to touch tone dialing during a call . 1 Make the call , and wait until it is connected . 2 Press t . Keys pressed after this send touch tone OPERATIONsignals . 3 After you hang up , the phone automatically returns to dial pulse ( rotary ) service . TELEPHONE j 32
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 33 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS : WHEN : INCOMING OUTSIDE CALL You have an incoming phone call ( without Caller ID ) . ATION INTERCOM FROM You have an incoming call from [ PARTY [ PARTY NAME ] NAME ] , for example HANDSET 2 . Once an intercom call is underway , the handsets will show the icons of the participating OPER parties ; the base will show INTERCOM CALL . LOW BATTERY The handset battery is low . TELEPHONE EXTENSION IN USE Another phone on this line is in use . PARALLEL SET IN USE Both this phone and another phone on this line are in use . SEARCHING FOR BASE The handset is out of range . REJECTED BY BASE The base refuses to accept the handset , either because it is in use by six handsets , or the handset registrations on the base have been deleted . FOUND BASE The handset has finished SEARCHING FOR BASE and has made the link . LINE IN USE Another device of the phone system is using the telephone line ; for example , if the base is using the line , the handsets will all show this message . [ XX ] NEW CALLS The number of distinct unanswered calls with Caller ID which have not been viewed in the calls log . CALL ON HOLD A call on hold has been on hold for five RINGBACK ! minutes ; pick up the call again . CHECK AC POWER The base is being powered by the spare battery rather than by AC from a wall outlet ; check that the base is properly plugged into a working electrical outlet . 33
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 34 HANDSET ICONS THIS ICON : INDICATES Line In Use indicator On steadily with no number next to it when another OPERATION phone on this line is in use . On steadily with one or more numbers next to it , indicating which extensions are using the line . For example , 12 indicates that Handset 1 and Handset 2 are on an outside call . Intercom indicator On steadily with the extension numbers currently on an intercom call . For example , 02 indicates that the TELEPHONE Base and Handset 2 are on an intercom call . Battery indicator When the handset is removed from the charger , this lets you know the level of charge in the battery pack , from Full ( ) to Empty ( ) . Cycles ( Low , Medium , and Full ) when Handset battery is charging . Flashes when a low battery condition is detected . Ringer Off indicator is displayed when the ringer is turned off . E Enhanced Mode indicator On steadily when active handset is in Enhanced mode . The handset will enter Enhanced mode automatically when in an area with interference . M Mute indicator On steadily when the handset microphone is muted . H Hold indicator On steadily when the line is on hold . Handset Registration indicator R is displayed when a handset is either not registered , R or searching for the base unit . 0 – 6 Handset indicator Number is displayed to show which handset is in use . 34
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 35 BASE ICONS THIS ICON : INDICATES Ringer Off indicator is displayed when the ringer is turned off . OPERATION Battery indicator Cycles ( Low , Medium , and Full ) when a battery pack is charging in the spare battery compartment . BASE LIGHTS HONE LIGHT STATUS : INDICATES : IN USE on Handset or base is on a call IN USE flashing Extension is in use TELEP SPEAKER on Speakerphone is in use SPEAKER flashing HOLD function is activated ON / OFF on Answering system is on ON / OFF off Answering system is off CHARGING on Handset is in the base charging PLAY / STOP flashing New messages in this mailbox PLAY / STOP on Old or reviewed messages in this mailbox PLAY / STOP off No messages in this mailbox 35
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 36 TONES AND WHAT THEY MEAN TONE : INDICATES : Three quick beeps Battery charge is low OPERATION One beep Handset registration is complete — OR — A programming command is successfully completed One long beep Indicates an error in programming — OR — Handset is out of range of the base TELEPHONE 36
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 37 INTERCOM OPERATION Intercom Calls If you have more than one handset ( AT & T 5800 , purchased separately ) registered with your 5840 base , you can make intercom calls between handsets . j From Base to All Handsets 1 Press I on the base . OPERATION i ii i 2 Press until GLOBALPAGE is highlighted , OK then press . From Base to Selected Handset 1 Press I on the base . 2 Press until the desired handset is OK highlighted , then press . From Handset to Base COM MENU 1 Press , then press until INTERCOM is highlighted . OK 2 Press . INTER 3 Press until BASE is highlighted , then OK press . From Handset to Handset MENU 1 Press , then press until INTERCOM is highlighted . OK 2 Press . 3 Press until the desired handset is i iii ii OK highlighted , then press . From Handset to Base / Handset ( s ) MENU 1 Press , then press until INTERCOM is highlighted . OK 2 Press . 3 Press until GLOBALPAGE is highlighted OK then press . 37
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 38 Answering Intercom At handset , press P . At base , automatically answered . End Intercom OPERATION At handset , press O . At base , press K . Answer an Incoming Call While on an k o Intercom Call If an incoming call is received while you are using the intercom , you will hear a beep and the screen will display call information as usual for 15 seconds . INTERCOM To answer the incoming call , press P on either j handset or K on the base . p 5840 38
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 39 Blind Call Transfer If you have installed additional AT & T 5800 handsets ( purchased separately ) with your 5840 telephone , you can transfer a call from one handset to another . From the Handset XFER 1 Press , then use to highlight OPERATION where you want the call transferred . 2 When the desired destination is highlighted , OK press to transfer the call . k o i From the Base p j XFER 1 Press I or , then use to highlight where you want the call transferred . OK 2 Press . INTERCOM NOTE : An unanswered call will ring back to the • j originating handset or base if not answered within 30 seconds . Announced Call Transfer j HOLD 1 Press to put the call on hold . MENU 2 Press , then use to highlight INTERCOM . iiii i OK 3 Press , then use to highlight OK call destination , then press again . 4 When the handset or base answers , announce the caller . 5 Press O on the handset or K on the base to end the call . 6 Press P ( on the receiving handset ) or K on the base to pick up the call on hold . p 5840 39
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 40 Conference Calling 1 If one handset is already on a call , you can connect a second handset to the call by pressing P on the second handset — OR — If you are on a call and have a second call on hold , press P to add the held call to Nthe conference OPERATIOcall . 2 Disconnect either or both handsets by pressing O . p j INTERCOM 40
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 41 PHONE BOOK This telephone can store up to 50 telephone numbers and names . Each number can be up to 32 digits long and each name can be up to 16 characters . Store a Number and Name in Phone Book 1 Enter the number you want to store . The screen displays the number you enter . To delete a digit , press O / C ; to clear the BOOK screen , press and hold O / C . k o i 555 0123 PHONE p PAUSE MENU MEM MEM 2 Press . The screen displays ENTER NAME CLEAR SAVE 3 Use the keypad and the chart on page 42 to enter the name ENTER NAME OFFICE_ CLEAR SAVE To add a space , press . To delete a CLEAR character press . SAVE 4 Press . The screen displays ENTRY HAS BEEN STORED ! PAUSE MENU MEM 41
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 42 Keypad Characters Dial Presses Key 1 2 3 4 5 6 7 8 9 1 & , . 1 ’ 2 A B C a b c 2 K 3 D E F d e f BOO3 4 G H I g h i 4 5 J K L j k l 5 PHONE 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 0 * * # # 42
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 43 Dial a Number in Phone Book MEM 1 Press . The screen displays � � FIND BOOK 2 Press or to scroll through memory in alphabetical order k o — OR — i Enter the first letter of a name ( then j PHONE or if necessary ) to display the name , rching you’re sea for GEORGE123 555 - 0 j � � EDIT — OR — FIND Press , then enter the first few letters of the name you’re searching for and press FIND again . 3 Press P or K to dial the displayed number . 43
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 44 Edit a Number / Name in Phone Book MEM 1 Press . The screen displays � � FIND BOOK 2 Press or to scroll through memory in alphabetical order — OR — Enter the first letter of a name ( then i iii ii PHONE or if necessary ) to display the name , rching you’re sea for GEORGE123 555 - 0 � � EDIT — OR — FIND Press , then enter the first few letters of the name you’re searching for and press FIND again . EDIT 3 Press twice . The handset displays GEORGE 555 - 0123 NAME NUMBER NAME NUMBER 4 Press or , depending on which you want to edit . 5 Press to move the cursor to the character or digit you want to edit , then enter MORE the corrections as needed . Press or BACK to toggle between functions if necessary . SAVE 6 Press to save changes . The screen will display the updated entry . — OR — Press O to exit without saving . 44
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 45 Delete a Number / Name in Phone Book MEM 1 Press . The screen displays � � FIND 2 Press or to scroll through BOOK memory in alphabetical order — OR — Enter the first letter of a name ( then i iii ii or if necessary ) to display the name , PHONE you’re searching for GEORGE123 555 - 0 � � EDIT — OR — FIND Press , then enter the first few letters of the name you’re searching for and press FIND again . EDIT 3 Press . The handset displays GEORGE 555 - 0123 DEL EDIT DEL 4 Press . The screen displays GEORGE 555 - 0123 THIS ALL 5 To delete only the displayed name and THIS number , press — OR — ALL To delete all records , press . The screen displays ARE YOU SURE ? NO YES YES 6 To delete all records , press . To exit NO without deleting , press . 45
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 46 CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider , this phone stores all incoming calls ( up to 50 at the handset , up to 99 at the base ) with valid Caller ID information in the calls log . Name , number , time and date information can all be stored , if they are sent with the call . Calls are automatically stored in the order they are received , with call “ 1 � stored as the most recent call . The calls log number appears next to the phone number on the screen display . JOHNSON THOMAS ERATION9085550123 10 : 30P Oct12 NOTE : The number of new calls displayed on each handset and • the base may not be the same . For example , if you answer a call on Handset 2 , it will not consider that call information as Pnew , but the base and other handsets Owill . ID If Caller ID information has been received you can see a summary of the calls log on the idle screen . After you review all new call records , CALLER the NEW CALLS indicator will go off . 5 NEW CALLS 46
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5840_CIB_2ATT 2002.11.7 5 : 49 PM Page 47 Review Calls Log MENU OK 1 Press , then press . The screen displays the most recent call in the calls log . JOHNSON THOMAS 9085550123 10 : 30P Oct12 # 01 � � CID OPERATION 2 Press or to scroll through call records . i ii i Store Record in Phone Book 1 While the call information is displayed , press CID , then use # to scroll through dialing options , if you want to change the format . p For example : 555 - 1212 ID 1 - 555 - 1212 908 - 555 - 1212 CALLER 1 - 908 - 555 - 1212 — OR — While the call information is displayed , press # to scroll through dialing options if you want to change the format , then press CID . For example : 555 - 1212 1 - 555 - 1212 908 - 555 - 1212 1 - 908 - 555 - 1212 SAVE 2 Press . 3 The screen displays ENTRY HAS BEEN STORED . 47
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 48 Display Dial While you are reviewing the calls log , you can dial a number displayed on the screen . You can change the format of the number using “ Dialing Options � below . Press P or K to dial the displayed number . i ii i Dialing Options 1 While a call record is displayed , press ATIONi CID OPT # , then select . 2 Use or to highlight the number the way you want to dial it . For example : 5551212 OPER15551212 9085551212 19085551212 DIAL Press K , P or to dial the displayed number . ID The number of dialing options ( up to four ) available for each call displayed depends on the format of CALLERthe original call . 48
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 49 Remove Call Records Removing a Specific Call Record MENU OK 1 Press , then press . 2 Press or to scroll through call records until the call you want to delete is displayed . JOHNSON THOMAS 9085550123 OPERATION 10 : 30P Oct25 # 06 � � CID i iii ii CID DEL 3 Press , then press . The screen displays JOHNSON THOMAS 9085550123 10 : 30P Oct25 # 06 ID THIS ALL ALLER THIS 4 Press . The call record is deleted and you hear a confirmation tone . Removing All Records MENU OK 1 Press , then press . C CID DEL 2 Press , then press . The screen displays the most recent call record . i ii i JOHNSON THOMAS 9085550123 10 : 30P Oct25 # 01 m m m THIS ALL m ALL 3 Press . The screen displays ARE YOU SURE ? NO YES YES 4 Press to delete all call records or NO press to exit without deleting . 49
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 50 ANSWERING SYSTEM OPERATION AT THE BASE Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation . Turn Answering System On / Off Press O to turn the system on or off . When j the system is turned on , you will hear “ Machine on � and the ON / OFF light will be lit . OPERATION If you turn the system on , it works using the default setting and pre - recorded outgoing announcements . Set the Clock 1 Make sure the answering system is on . 2 Press t . The system announces the clock setting , then announces “ To change clock , press SYSTEMt . � 3 Press t . 4 Press c until the system announces the correct day , then press t . n 5 Press c until the system announces the correct hour , then press t . ANSWERING p 6 Press c until the system announces the correct minutes , then press t . The system announces the current clock setting . NOTE : You can press and hold c to • advance the minutes setting by tens . 50
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 51 About Mailboxes This answering system has three voice mailboxes . Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 , 2 , or 3 . All other messages will be recorded in Mailbox 1 . About Announcements • You can record up to two different announcements — one for normal answering and one for when you’ve set the system to play ATION the announcement only . • Use normal answering when you want the system to record callers ’ messages . Use Announce Only when you want to give information to callers without accepting messages . • If you choose not to record an announcement , the system answers OPER with a pre - recorded announcement . • The normal answering pre - recorded announcement says : “ Hello . Please leave a message after the tone . � The Announce Only pre - recorded announcement says : “ We’re sorry , messages to this SYSTEM number cannot be accepted . � • By setting Announce Only to on or off , you decide which announcement your callers will hear when the system answers a call ( the system comes set for normal answering , with Announce Only turned off ) . See “ Change announce only � on page 54 to change your announcement selection . ANSWERING 51
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 52 Record Your Announcement NOTE : If you have assigned different mailboxes • to different people , be sure to tell callers in your announcement to press 1 , 2 , or 3 to leave a message in the appropriate mailbox . 1 Press U until you hear “ Change announcement . � o 2 Press r . After you hear “ Now recording � l followed by a beep , speak toward the base to ERATION record an announcement up to 90 seconds j long . 3 Press any button to stop recording . PLAY / STOP The system plays back your recorded message . To review your announcement at any time : 1 Press U until you hear P “ Change Oannouncement . � 2 Press any PLAY / STOP button . SYSTEM To delete your announcement : Press D during announcement playback . The system will use the pre - recorded announcement until you record a new one . ANSWERING m m m 52
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 53 Answering System Feature Setup You can set up one feature at a time , or you can set up a feature and then move on to set up another feature . 1 Make sure the answering system is on . 2 Press and release U until you hear the system announce the feature you want to set . Refer to the Feature Summary chart on page 54 for a description of the features and your choices . 3 Press c to hear the feature’s settings . OPERATION 4 Press U to move on to the next feature or press a PLAY / STOP button to exit Feature j p Setup . SYSTEM ANSWERING m m m 53
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 54 Default settings indicated by . FEATURE SUMMARY * SYSTEM ANNOUNCES : DESCRIPTION / DIRECTIONS : “ Change remote access code � Set the remote access code you 50 will use to access features and * functions of the answering system from a touch tone phone . The code can be changed to any two - digit number from 40 – 99 . ATION “ Change message alert � When Message Alert is turned on , Off the base beeps once every 10 * On seconds when new messages have been OPERreceived . “ Change announce only � When you turn Announce Only on , Off callers hear your announcement , * On but cannot leave a message . SYSTEM “ Change call screening � When you turn Call Screening off , On you will not hear incoming messages * Off as the caller leaves them . “ Change number of rings � Choose how many times the phone 2 will ring before the system answers ING 4 a call . With Toll Saver active , the * 6 system answers after two rings Toll Saver when you have new messages ERand after four rings when you have no new messages . SW NOTE : Exit Feature Setup at any time by pressing a NPLAY / STOP • Abutton . 54
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 55 Listen to , Save & Delete Messages The system automatically saves your messages until you delete them , and can store approximately 15 m m minutes of messages , memos , and announcements m ( up to a maximum of 99 messages ) . Before playing a message , the system announces the day and time it was received . While the message plays , the message window displays the number of the message . After playing the last message in a mailbox , the system announces “ End of messages . � If the N system has less than five minutes of recording time ERATIO left , it announces the remaining time . Play Messages Press a PLAY / STOP button to play messages in a o mailbox . Press again to stop playback . OP Delete Messages • Press D to delete the message that’s SYSTEM playing . • To delete all messages in a mailbox , press D , then the appropriate PLAY / STOP button . • You cannot delete a message until it’s been ANSWERING reviewed ; deleted messages cannot be recovered . 55
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 56 Adjust Playback Volume Press VOLUME + or VOLUME - to adjust the base speaker volume while playing back messages . l j 5840 OPERATION Call Screening / Intercept 1 Make sure the answering system and call screening are ON , and set the message playback volume control above level 1 so you can hear the caller’s message . 2 If you decide to take the call , press P on SYSTEM the handset . 3 If you pick up an extension phone during the announcement and the announcement does not stop right away , press and release the telephone switchhook at the extension . k ANSWERING 56
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5840_CIB_2ATT 2002.11.7 5 : 50 PM Page 57 Record a Memo You can record a memo up to four minutes long to store as an incoming message . 1 Press and release r . 2 Press a PLAY / STOP button to select a mailbox for the memo . After the beep , speak toward the microphone . The message window displays the length of your memo . l 3 To stop recording , press the PLAY / STOP OPERATION button again . SYSTEM ANSWERING m m m 57