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USER’S MANUAL Part 2 900 MHz Cordless Telephone with Caller ID / Call Waiting 9230 DRAFT 1 / 5 / 01 Please also read Part 1 — Important Product Information AT & T and the globe symbol are registered trademarks of AT & T Corp . licensed to Advanced American Telephones .
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© 2001 Advanced American Telephones . All rights reserved . Printed in China . 850005851 Issue 1AT & T 1 / 01
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CONTENTS BEFORE YOU BEGIN . . . . . . . . . . . . . . TELEPHONE MEMORY . . . . . . . . 12 3 About Caller Identification . . . . . 3 Store Memory Numbers . . . . . . 12 Edit Numbers Stored INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 4 in Memory . . . . . . . . . . . . . . 13 Before You Install . . . . . . . . . . . . 4 Delete Numbers Stored Table / Desk Installation . . . . . . . . 5 in Memory . . . . . . . . . . . . . . 13 Wall Installation . . . . . . . . . . . . . 6 Move Numbers Stored in Memory . . . . . . . . . . . . . . 13 FEATURE SETTINGS . . . . . . . . . . . . . 7 Dial Memory Numbers . . . . . . . 14 Time / Date . . . . . . . . . . . . . . . . . 7 Ringer Selection . . . . . . . . . . . . . 7 CALLER ID OPERATION . . . . . . 15 Auto Answer On / Off . . . . . . . . . . 7 About Call History . . . . . . . . . . 16 Review Call History . . . . . . . . . 16 TELEPHONE OPERATION . . . . . . 8 Delete Call History . . . . . . . . . . 17 Make a Call . . . . . . . . . . . . . . . . . 8 Dial a Displayed Number . . . . . . 17 Answer a Call . . . . . . . . . . . . . . . 8 Store Call in Memory . . . . . . . . 18 End a Call . . . . . . . . . . . . . . . . . . 8 Call Block . . . . . . . . . . . . . . . . . 19 Change Channel . . . . . . . . . . . . . 8 Display Screen Messages . . . . . . 20 Handset Volume . . . . . . . . . . . . . 8 Redial . . . . . . . . . . . . . . . . . . . . . 8 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . 21 Flash / Call Waiting . . . . . . . . . . . . 8 Charging the Handset Hold . . . . . . . . . . . . . . . . . . . . . . 8 Battery Pack . . . . . . . . . . . . . 21 Temporary Tone Dialing . . . . . . . 8 Replacing the Handset Page / Handset Locator . . . . . . . . . 9 Battery Pack . . . . . . . . . . . . . 22 Headset Jack . . . . . . . . . . . . . . . 10 IN CASE OF DIFFICULTY . . . . . . . 23 Operating Range . . . . . . . . . . . . 11 Display Screen Messages . . . . . . 11 1
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BEFORE YOU BEGIN About Caller Identification ( Caller ID ) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider . Caller ID with Call Waiting lets you see who’s calling before you answer the phone , even when you’re on another call . You may need to change your phone service to use this feature . Contact your phone service provider if : • You have both Caller ID and Call Waiting , but as separate services ( you may need combined service ) • You have only Caller ID service , or only Call Waiting service • You don’t subscribe to any Caller ID or Call Waiting services . You can use this product with regular Caller ID service , and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service . There are fees for Caller ID services , and they may not be available in all areas . This product can provide information only if both you and the caller are in areas offering Caller ID service , and if both telephone companies use compatible equipment . 3
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INSTALLATION Before You Install 1 Choose a location for the base near an electrical outlet and a telephone jack . This phone requires a modular telephone jack and a standard electrical outlet ( 110v AC ) not controlled by a wall switch . 2 Install the handset battery . a ) Remove battery compartment cover by pressing on the indentation and sliding downward . b ) Plug battery pack connector into handset . Use only AT & T battery 3301 ( SKU # 91076 ) . c ) Place battery pack and wires in compartment . d ) Replace cover by sliding it up into place . 4
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INSTALLATION Table / Desk Installation Standard Modular electrical telephone outlet jack 1 Connect the telephone line cord . Use only the power cord supplied with 2 Connect the this product . If you power cord . need a replacement , call 1 800 222 - 3111 3 Charge the handset battery . Place the handset in the base . Charge the battery for at least 24 hours the first time . 4 Check for dial tone . After the batteries are charged , pick up the handset and press P ; you should hear a dial tone . 5 Set the dial mode . If you have touch tone service , the phone is ready to use as soon as the batteries are charged . If you have dial pulse ( rotary ) service , you’ll need to change the dial mode . • Make sure the phone is off . • Press G on the handset until the screen displays DIAL TYPE : and the currently selected mode . • Press > to select TONE or PULSE . • Press to save the displayed mode . 5
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INSTALLATION Wall Installation 1 Connect the telephone line cord . 2 Connect the power cord . 3 Mount the base on the wall . Standard electrical a ) Align holes on outlet base with mounting studs on wall jack . Modular telephone jack b ) Place power c ) Pull base down cord as shown , on mounting so it hangs studs until it straight down locks into place . between base and wall . 4 Follow Steps 3 – 5 in Table / Desk Installation . 6
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FEATURE SETTINGS Time / Date 1 Press G until the screen displays SET TIME 4 / 26 4 : 02PM 2 Press . The month flashes . 3 Use < or > to select the correct month . 4 Press . 5 Repeat Steps 3 and 4 to set the day , hour , minute and AM or PM . Ringer Selection 1 Press G until the screen displays RINGER ? 1 2 Press > to select 1 , 2 , 3 , 4 , or OFF . You hear a sample of each ring displayed . 3 Press to choose the displayed ringer . Auto Answer On / Off You can set the handset to answer a call automatically when you lift it from the base ( you won’t have to press any keys ) . 1 Press G until the screen displays AUTO ANS ? ON 2 Press > to select OFF ( you must press a key to answer a call ) or ON ( the call is automatically connected when you lift the handset from the base ) . 3 Press to choose the displayed setting . 7
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TELEPHONE OPERATION Answer a Call Press any key except O . Hendset Volume While on a call , adjust volume of what you hear . Make a Call Hold Press P , then Press to put a call dial the number on hold . Press again — OR — to release hold , Dial the number ( use or lift the handset < on the back of the of an extension . handset to End a Call backspace and Press O correct digits ) , then — OR — press P to call . Place handset in base Flash / Call Waiting Exit Access special programming . telephone company Cancel a page . subscriber services . Redial Temporary Tone Press P , then Change from dial pulse press R to call to tone dialing during a last number dialed call . ( up to 24 digits ) . ial the number . 1 D 2 Press * . All buttons Change Channel pressed after this Switch to a clearer send tone signals . channel while on a call . 3 After you hang up , the phone returns to Enter programming dial pulse service . while not on a call . 8
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TELEPHONE OPERATION If you subscribe to telephone company voice mail with a visual message waiting signal , light is on when you have voice mail waiting . On steadily when you have unreviewed call information . On steadily when handset is in use or is charging in base . Page / Handset Locator Press once to page the handset for up to one minute — OR — Press twice to cancel . 9
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TELEPHONE OPERATION Headset Jack You can use this telephone hands - free when you install a 2.5 mm headset ( SKU 24099 ) , purchased separately . Plug the headset into the jack located on the right side of the handset ( under the small rubber flap ) . Do not force the connection , but make sure the plug fits securely . 10
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TELEPHONE OPERATION Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission ( FCC ) . Even so , this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset , the weather , and the construction of your home or office . For best performance , keep the base antenna fully upright . If you receive a call while you are out of range , the handset might not ring — or if it does ring , the call might not connect when you press P . Move closer to the base , then press P to answer the call . If you move out of range during a phone conversation , you might hear noise or interference . To improve reception , move closer to the base . If you move out of range without pressing O , your phone will be left “ off the hook . � To hang up properly , walk back into range , periodically pressing O . Display Screen Messages Screen Displays : When : STANDBY The handset is not in use . NO LINE The base is not connected to the telephone line , or the line is not working . RINGING There is a call coming in . CONNECTING The handset is waiting for a dial tone . PHONE ON The handset is in use . MESSAGE WAITING You have received telephone company voice mail . PAGING The base is paging the handset . 11
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TELEPHONE MEMORY This cordless phone can store 50 telephone numbers with names , each up to 16 digits long . Store Memory Numbers 1 Make sure the handset is off . 2 Press M . The first available location is displayed in the lower right corner of the screen . 3 Enter the telephone number . Use < to backspace and make a correction . Use > to switch between name and number editing . Press R to store a pause in the dialing sequence . 4 If you wish to store a name with the number , press > . If you do not want to store a name , skip to Step 6 . 5 Using the chart below , enter up to 16 characters for the name you’re storing with the number . Use < to backspace and make corrections ; use > to advance and add a space . Presses Dial Key 1 2 3 4 5 1 . ’ & 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 6 Press to store your entry in the displayed location . 12
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TELEPHONE MEMORY Edit Numbers Stored in Memory 1 Press < to review numbers stored in memory . 2 Press when the screen displays the number you want to edit . EDIT flashes on the screen . 3 Edit the name / number displayed . Press > to switch between name and number . 4 Press to save the edited information . Delete Numbers Stored in Memory Delete a Specific Number 1 Press < until the screen displays the number you want to delete . 2 Press . 3 Press > until the DEL flashes on the screen . 4 Press . 5 Press > until YES flashes on the screen . 6 Press . You’ll hear a series of beeps confirming the deletion . Delete All Numbers Stored in Memory 1 Press G until the screen displays DEL PHN BOOK ? 2 Press > to display YES or NO . 3 Press to choose the displayed option . Move Numbers Stored in Memory 1 Press < until the screen displays the number you want to move . 2 Press , then press > until MOVE flashes on the screen . 3 Press . The first available location is displayed . 4 Press to move the number to the displayed location — OR — Press < , enter a new location ( 01 - 50 ) , then press . 13
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TELEPHONE MEMORY Dial Memory Numbers 1 Press P . 2 Press M , then enter the memory location ( 01 - 50 ) 3 Press . — OR — 1 Press < ( DIR ) to begin reviewing numbers stored in memory . 2 Press < or > until the screen displays the number you want to call , or enter the first letter of the name stored with the number . 3 Press P . 14
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CALLER ID OPERATION Save selections when storing numbers in memory . Enter Caller ID records . Review numbers stored in telephone memory . 15
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CALLER ID OPERATION Caller’s name Caller’s telephone number Position of call Date of call Time of call in call history About Call History This phone assigns each incoming call a number from 1 to 50 . The most recent call will have the highest number . When the memory is full , the oldest call information is deleted to make room for new incoming call information . For each call that comes in , the screen displays the following information between the first and second rings : • Your caller’s name ( 15 letters are sent by your telephone company ) ; • The caller’s area code and telephone number ; • The time and date of the call ; and • The position of the call in call history . If you answer a call before the information appears on the screen , it will not be in the call history . Review Call History The screen displays call information for about 30 seconds after it has been received . Press > to scroll through call history . 16
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CALLEHREAIDDLOIPNEERRATIGIOHNT HEADLINE R - SUB Delete Call History Delete a Specific Call 1 Press > until the screen displays the call information you want to delete . 2 Press , then press > until DEL is flashing . DEL SAVE AltDial 973 - 555 - 0123 5 / 01 5 : 40PM CALL28 3 Press , then press < or > until the screen displays DELETE ? YES . 4 Press . You’ll hear a series of beeps confirming the deletion . Delete All Calls 1 Press G until the screen displays DEL ALL CID ? NO 2 Press > to display YES or NO . 3 Press to choose the displayed option . Dial a Displayed Number 1 Press > until the screen displays the number you want to call . 2 Press . 3 Press < or > until AltDial is flashing . AltDial SAVE DEL555 - 0123 973 - 5 / 01 5 : 40PM CALL28 4 Press until the screen displays the appropriate dialing sequence ( 7 digits , 10 digits , or 11 digits ) . 5 Press P when the number is correctly displayed for dialing . 17
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CALLER ID OPERATION Store Call in Memory 1 Press > until the screen displays the call information you want to store . SAVE DEL AltDial 973 - 555 - 0123 5 / 01 5 : 40PM CALL28 2 Press twice . TO LOCATION ? 01 973 - 555 - 0123 5 / 01 5 : 40PM CALL28 3 Press to store the call information in the memory location displayed in the upper right corner — OR — Press < , then enter a two - digit memory location ( 01 - 50 ) . 4 Press . You’ll hear a series of beeps confirming the number was stored . 5 If you try to store information in an already occupied location , the screen displays OVERWRITE ? NO3 973 - 555 - 012 5 / 01 5 : 40PM CALL28 Press to exit without replacing the number already stored in that location — OR — Press > to display YES , then press to replace the previous number with the new one . 18
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CALLER ID OPERATION Call Block This feature works with service available from your phone service provider to prevent your call information from being seen by the people you call . To activate call block service , you must enter your service provider’s call block code each time you make a call . You can set the phone to automatically dial your call block code for all calls made from this phone . 1 Press G until the screen displays CALL BLOCK ? . 2 Press < or > until ON is flashing on the screen . 3 Press . 4 Press G until the screen displays BLK PREFIX_____ 5 Press . 6 Enter the call block code used by your telephone service provider . 7 Press . Turn Off Call Block 1 Press G until the screen displays CALL BLOCK ? . 2 Press < or > until OFF is flashing . 3 Press . NOTE : There may be a fee for Call Block service , and it may not be available in all areas . Check with your telephone service provider . 19
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CALLER ID OPERATION Display Screen Messages Screen Displays : When : PRIVATE NAME The other party is blocking name information . PPP The other party is blocking number information . PRIVATE CALLER The other party is blocking name and number information . UNKNOWN NAME Your phone company is unable to receive information about this caller’s name . UUU Your phone company is unable to receive information about this caller’s number . UNKNOWN CALLER Your phone company is unable to receive information about this caller’s name and number . EXTENSION IN USE An extension phone on this line is being used , so call information cannot be received . Err There is a problem with Caller ID transmission from the telephone company . 20
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HEADLBINAETTREIRGIHETS HEADLINE R - SUB Charging the Handset Battery Pack This battery should remain charged up to six days with the ringer turned on and up to 12 days with the ringer off . A fully charged battery provides an average talk time of about five hours . The battery pack needs charging when : • A new battery is installed in the handset . • The phone beeps twice every 16 seconds . • The screen displays LOW BATTERY and the low battery icon . Place the handset in the base so the CHARGING light turns on . The battery pack is typically fully charged in eight hours . You can keep the battery fully charged by returning the handset to the base after each use . If you repeatedly get a low battery indicator , even after charging overnight , the battery should be replaced . Use only AT & T battery 3301 ( SKU # 91076 ) . CAUTION : Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the User’s Manual , Part 1 . 21
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BATTERIES Replacing the Handset Battery Pack 1 Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward . 2 Lift out the old battery pack and disconnect . 3 Plug battery pack connector into handset . Place the battery pack and wires in the compartment . 4 Replace the cover by sliding it up into place . 5 The new battery pack must be charged before using the phone . Place the handset in the base and allow it to charge for at least 24 hours for the first charge . The telephone might operate before that , but for best performance , let the battery pack charge fully . 22
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IN CASHEEOAFDLDIINFEFICRUIGLHTYT HEADLINE R - SUB If you have difficulty operating this phone , try the suggestions below . For Customer Service , visit our website at www.telephones.att.com or call 1 800 222 – 3111 . Please retain your receipt as your proof of purchase . If the phone doesn’t work at all , check these items first : • Make sure the AC adapter is plugged into an outlet not controlled by a wall switch . • Make sure the telephone line cord is plugged firmly into the base unit and the modular jack . • Make sure the base antenna is fully upright . • If the handset does not beep when you press P , the battery might need charging . • Make sure the battery pack is installed correctly . • If you have dial pulse ( rotary ) service on your phone line , make sure the dial mode is set to dial pulse ( see INSTALLATION ) . If the above suggestions don’t solve the problem , try re - initializing the handset and base : 1 Disconnect the power to the base . 2 Remove the handset battery pack . 3 Wait a few minutes . 4 Connect the power to the base . 5 Insert the handset battery pack . 6 Put the handset in the base to re - initialize . If you hear a two - beep signal when you try to use the handset : • You might be out of range . Move closer to the base and try again . • If moving closer to the base doesn’t help , try following the directions above for re - initializing the handset and base . If the phone does not ring when you receive a call : • Make sure the handset ringer is on . • Make sure the telephone line cord is connected firmly to the base and the telephone jack . • Make sure the AC adapter is plugged firmly into an outlet not controlled by a wall switch . • You might be too far from the base ; move closer . • You might have too many extension phones on your telephone line to allow all of them to ring . Try unplugging some of them . 23
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IN CASE OF DIFFICULTY If you hear noise or interference when using the phone : • Make sure the base antenna is fully upright . • You may be out of range . Move closer to the base . • Press and release G to change to another of the 30 channels available . If noise is exceptionally loud , move closer to the base before changing channels . • Household appliances plugged into the same circuit as the base can sometimes cause interference . Try moving the appliance or the base to another outlet . • The layout of your home or office might be limiting the operating range . Try moving the base to another location , preferably on an upper floor . • If the buttons don’t work , try placing the handset in the base for at least 15 seconds . If you hear other calls while using your phone : • Press G to change to another channel . • Disconnect the base from the modular jack and plug in a corded telephone . If you still hear other calls , the problem is probably in your wiring or local service . Call your local telephone service company . If you lose a call after changing channels : You were probably almost out of range . Move closer to the base before changing channels . Before placing another call , set the handset in the base for at least 15 seconds . If you are unable to operate special telephone services or other equipment requiring touch tone signals : If you have dial pulse ( rotary ) service , follow the directions under “ Temporary Tone Dialing � in the TELEPHONE OPERATION section of this manual . If the MESSAGE light does not go off even after you’ve listened to voice mail messages : 1 Press G until the screen displays MSG WAIT OFF ? . 2 Press > to display YES or NO . 3 Press to choose the displayed setting . 24