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Back To AT&T Telephone_Fax_Machine       Model: 1818 AT&T Digital Answering Machine SpeakerPhone Telephone Manual
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USER’S MANUAL Part 2 1 1818 Digital Answering System Speakerphone Fold open this manual for information about this product’s installation and operation . Please also read Part 1 – Important Product Information . AT & T and the globe symbol are registered trademarks of AT & T Corp . licensed to Advanced American Telephones . © 2001 Advanced AmericanTelephones . All rights reserved . Printed in China . Issue 1AT & T 05 / 01
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INSTALLATION Before You Install Batteries Choose a location for the answering • You should install four fresh AA alkaline system near a modular telephone jack and batteries in order to use this system in a standard electrical outlet not controlled case of a power failure . The batteries by a wall switch . are not necessary for operation other than during a power failure . Use only the power cord supplied • When battery power is low , the LOW with this product . BATT light goes on . Replace the If you need a replacement , call batteries promptly , to be able to make 1 800 222 – 3111 . and answer calls , and receive and Input : 120 V , 60 Hz . access messages in a power failure . Output : 6V AC , 350 mA . Table / Desk Installation 1 Remove the base . Battery Installation ( optional ) Slide the base sideways as indicated by the REMOVE arrow ( see illustration on page 2 ) . 2 Install batteries as shown . 3 Reinstall the base . Turn the base so the larger end is toward the top of the telephone . Insert the base tabs into the slots , then slide sideways in the direction of the INSTALL arrow to lock the base into the phone . Turn the telephone right side up ; it should sit flat on your table during use . Modular Standard Telephone Electrical Jack Outlet 4 Connect the long line 5 Connect the line cord cord to telephone . to a modular wall jack . 6 Connect the handset to the telephone . Plug one end of the coiled cord into the handset jack on the side of the phone . Strain - relief tab Plug the other end of the coiled cord into the handset , then hang up . 7 Connect the power cord . CL to indicate that you need The Message Window flashes to set the clock ( see “ Setting the Clock ” in the ANSWERING SYSTEM OPERATION section of this manual ) . 8 Check for dial tone . Lift the handset and listen for a dial tone . If you don’t hear a dial tone , see IN CASE OF DIFFICULTY . 1
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INSTALLATION 5 Reverse the handset tab . Wall Installation To mount the telephone on a wall , you 1 Remove must reverse the handset tab . This tab the base . holds the handset when you hang up . Slide the base Hold down the switchhook , and slide sideways as the tab up and out of its slot ( figure 1 ) . shown by Turn the tab so that the end with the the REMOVE “ hook ” is up ( figure 2 ) . Then insert arrow . the tab back into its slot ( figure 3 ) . figure 1 figure 2 figure 3 2 Install the batteries as shown in Step 2 under Table / Desk Installation . 3 Connect the short line cord to the 6 Connect the telephone . line cord to the modular Plug the short jack and line cord mount the into the phone onto LINE jack the wall jack . on the back of the set . Feed the cord through the channel on the bottom of the set . 4 Reinstall the base . Turn the base so that the larger end Plug the free end of the line cord into is toward a modular wall jack . Make sure the the bottom cord snaps firmly into place . Place the of the phone on the wall jack mounting studs telephone . and pull down until it is held securely . Insert the base 7 Follow Steps 6 – 8 under Table / tabs into the Desk Installation . slots . Then slide sideways in the direction of the INSTALL arrow to lock the base onto the phone . 2
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FEATURE SETUP 3 Press and release or Turn System On / Off until the system announces the setting Before proceeding to set up features , press you want . Refer to the Feature O to turn the system on . The PLAY / Summary for options . STOP light is on or blinking when the 4 Press and release S to set up the system is on . next feature listed on the Feature Feature Setup Summary — OR — 1 To enter Feature Setup mode , press and Press and release P to exit hold S until the system announces Feature Setup . “ Selected announcement is … ” The new settings will be saved . 2 Press and release S until the system announces the feature you want to set . Feature Summary Feature / System Announces Options Choose to record an announcement , or use the Announce Select pre - recorded announcement . “ Selected announcement is . . . ” • Select “ Announcement A ” when you want the system to record callers ’ messages . Select “ Announce Only ” when you want the system to play an announcement and then hang up . • If you select “ Announcement A ” and do not record an announcement , the system plays the pre - recorded announcement : “ Hello . Please leave a message after the tone . ” • If you select “ Announce Only ” and do not record an announcement , the system will answer after 10 rings and announce “ No announcement . ” See “ Record Your Announcement ” under ANSWERING SYSTEM OPERATION for recording instructions . Number of Rings Choose how many times the line will ring before the system answers a call . “ Number of rings is . . . ” • Set for 2 to 7 rings , or choose Toll Saver 2 / 4 or Toll Saver 4 / 6 . • When set to Toll Saver 2 / 4 , the system answers after four rings when you have no new messages and after two rings when you do . Toll Saver 4 / 6 causes the system to answer after six rings when you have no new messages and after four rings when you do . Audible Message Alert When this feature is on , the system beeps every 15 seconds when you have new messages . Remote Access Code Change the Remote Access Code to any three digit number from 500 to 999 . Do not set to same number as Priority Calling Code . “ Remote access code is . . . ” • The Remote Access Code , preset to 500 , allows you to access many features of this answering system remotely from a touch tone phone . • The system will prompt you to repeat Steps 2 and 3 of Feature Setup until you have set all three digits . 3
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FEATURE SETUP Feature Summary ( cont’d ) Feature / System Announces Options Priority Call Code Change the Priority Call Code to any three - digit number from 500 – 999 . Code is preset to 999 . Do not set to same number as Remote Access Code . See “ Priority Calling Code ” under ANSWERING SYSTEM OPERATION for information about using this feature . Announcement Monitor Choose ON to hear the announcement when your system answers a call . Choose OFF to have it silent on your end . ( Your caller will still hear the announcement . ) NOTE : Volume must be set to a level you can hear to use Announcement Monitor . Number Announce When this feature is on the system will announce the caller’s telephone number between the second and ( Please see NOTE below . ) third rings . NOTE : When the Number Announce feature is on and Number of Rings is set for two rings or Toll Saver 2 / 4 , the unit will answer after three rings to allow enough time for the system to announce the caller’s telephone number . Store Number When this feature is on , the system announces the ( Please see NOTE below . ) caller’s telephone number when it plays back a message . Accept Blocked Calls Choose ON to have the system accept all calls . Choose OFF to have the system respond to “ blocked ” ( Please see NOTE below . ) calls with the pre - recorded announcement , “ We’re sorry , blocked calls to this number cannot be accepted , ” and hang up without recording a message . Call Screening Set the system to play callers ’ messages as they are recorded ( ON ) or to remain silent while callers are recording messages ( OFF ) . NOTE : Volume must be set to a level you can hear to use Call Screening . Ring Select Choose from four possible ringer tones . You will hear “ Selected ring is . . . ” a sample as you change the setting . NOTE : For this feature to work , you must subscribe to Caller Identification service from your telephone service provider . There is a fee for this service , and it may not be available in all areas . Review Feature Setup To review the current feature settings , press and release S . 4
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REMOTE OPERATION Connect with the Answering System entering your code , wait for the You can access many features remotely announcement to end or press # to from a touch tone phone . stop the announcement , then re - enter 1 Dial your telephone number . the code . 2 When the system answers , enter your 3 To use a remote access command three - digit Remote Access Code during ( below ) , press 5 during message or after the announcement . The system playback and wait for the two - beep announces the number of messages , signal . then begins message playback . If the 4 Enter a remote access command . announcement continues to play after Remote Access Commands Function Command Voice help menu Press 5 . Play all messages After the two beeps , wait four seconds for system to automatically play back all messages , or press 1 . Play new messages Press 2 . Repeat a message Press 4 while the message is playing . Skip a message Press 6 while the message is playing . Stop message playback Press 5 . Save message Hang up . Delete message Press and release 3 while the message is playing . Delete all messages After you have listened to all messages and heard the two beeps , press 33 . Record announcement Press * 7 ; after beep , record announcement , press 5 to stop . System plays back announcement . Review announcement Press 7 . Record memo Press # ; speak after beep ; press 5 to exit . Set the clock Press * 8 . Follow prompts to set day , time , and year . Change remote access code Press * # . Follow prompts to set new code . Turn system off Press * 0 . Turn system on When system is off , it answers after 10 rings , announces “ The machine is off , ” then beeps twice . Press * 0 . Memory full When the memory is full , the system answers after 10 rings , announces “ Memory is full , ” then beeps twice . Enter your Remote Access Code and delete some or all messages . Press * 0 to make sure system is on before hanging up . End remote access call Press * 9 . The system announces “ The machine will now hang up , ” and disconnects the call . 5
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TELEPHONE OPERATION To change to dial pulse mode : Dial Mode This phone comes set to operate with touch 1 Press and release G . tone service . If you have dial pulse ( rotary ) 2 Press # , # , # , 3 . service , you will need to reset the dial mode . To change back to touch tone mode : If you hear clicks ( not tones ) when you dial , 1 Press and release G . you have dial pulse ( rotary ) service . 2 Press # , # , # , 8 . Mute To mute a call , press and release m . The MUTE light goes on . Hold To return to two - way To put a call on hold , press conversation , press and and release H . The LINE release m . STATUS light will blink when a Mute is canceled if you switch call is on hold . from handset to speakerphone To take a call off hold , press or from speakerphone to and release H handset . — OR — Press K Ringer Volume — OR — While not on a call , Lift the handset of use VOLUME + or - this phone to adjust the ringer — OR — volume . Setting to Lift the handset of lowest level turns the another phone on ringer off . You will the same line . hear a three - beep tone when the ringer Flash is turned off or set to Press and release highest level . F instead of pressing the Handset / switchhook to Speakerphone activate telephone Volume Control company subscriber While on a call or services such as Call listening to messages , Waiting or Three - Way use VOLUME + or - Calling . to adjust the listening level . Press the top Redial arrow to increase Press and release R to dial the volume . Press the last number you dialed . The last bottom arrow to number you dialed ( up to 24 decrease volume . digits ) is stored in redial memory until you dial another number . Making / Answering Calls 1 Lift the handset or press Temporary Tone K . NOTE : If you have touch tone service , you 2 To end a call , hang up or do not need to use the Temporary Tone press K . feature . 3 To switch from handset to 1 Dial the call , then press and release * . speakerphone , press Any buttons pressed after this send K , then hang up . To touch tone signals . switch from speakerphone 2 After you hang up , the phone to handset , lift the handset . automatically returns to dial pulse ( rotary ) dialing . 6
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TELEPHONE MEMORY This telephone can store up to 13 numbers ( up to 24 digits each ) . You can keep a record of stored numbers on the directory card . Dialing One - Touch Numbers Storing One - Touch Numbers 1 Lift the handset or press 1 Press G . K . 2 Dial the number you’re storing . 2 Press the one - touch 3 Press the one - touch location location . where you want to store the number . Dialing Memory Numbers 1 Lift the handset Storing Memory or press K Numbers and listen for a 1 Press G . dial tone . 2 Enter the 2 Press M . telephone 3 Press the number you want memory location to store . You will you want to dial hear a beep each ( 0 – 9 ) . time you press a button . 3 Press M . 4 Enter a digit ( 0 – 9 ) where you want to store the number . Erasing Memory Numbers To erase any number from memory , store another number in its place . Storing a Pause in One - Touch or Memory Numbers You can insert a pause in the dialing sequence by holding down the button immediately before the desired pause ( you will hear one beep for each additional pause entered ) . For example , to store 9 , pause , 555 – 1234 , press and hold 9 until you hear the second beep , then press 5 , 5 , 5 , 1 , 2 , 3 , 4 . 7
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ANSWERING SYSTEM OPERATION To review your announcement , press Set the Clock . and release You must set the clock once so that the system announces the correct day and NOTE : To erase your announcement time with your messages . After this , if you and return to the pre - recorded subscribe to Caller ID , the system will announcement , press D while your automatically reset the clock each time announcement is playing . new call information is received . ( There is a fee for Caller ID service , and it may not Answering Calls be available in all areas . ) When Announce Select is set to A and the Press P to exit at any time while system answers a call , the caller hears the setting the clock . announcement you recorded , followed by 1 Press and hold C until the default a beep . After the beep , the system begins day is announced . recording your caller’s message up to three 2 To change the day setting , hold down minutes long . or until the correct day is announced . Then Call Screening / Intercept release the button . In Feature Setup , you can set the system so 3 Press and release C . The current you can hear the callers ’ messages as they hour setting is announced . are recorded . 4 Repeat Steps 2 and 3 to set the hours , If you decide to speak with the caller , lift minutes , and year . the handset of this or any telephone on the same line . The system stops recording 5 The new day , time , and year are and resets to answer calls . If the system announced . doesn’t disconnect immediately , press and To check the clock , press and release release the telephone switchhook . C . NOTE : In the event of a power failure , Priority Call Code see the instructions on the bottom of the If a caller enters the code you provide unit to reset the clock . ( preset to 999 ) while your announcement is playing , the system will alert you with a special tone that a priority caller is on the Record Your Announcement line . Lift the handset or press K to Before using this answering system , you take the call . should record the announcement ( up to three minutes long ) that callers will hear If you do not answer , the caller can press when the system answers a call . 5 , wait for the double beep , press # and leave a message . Callers can skip the announcement by pressing # . Privacy Playback 1 Press and hold . When the You can listen to your messages privately system beeps , speak toward the using the handset of this phone . microphone normally , from about 1 Press and hold # while lifting the nine inches away . handset of this phone . 2 To stop recording , release . 2 Release # , then press P to The system automatically plays back listen to messages . your announcement . 8
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ANSWERING SYSTEM OPERATION Number is set to ON , the system also Listen To , Save & Delete Messages announces the caller’s telephone • The system automatically saves your number ( see “ Store Number ” under messages until you delete them . You FEATURE SETUP ) . After playing the can store approximately 19 minutes of last message , the system announces messages , memos , and announcements “ End of messages . ” ( up to a maximum of 100 messages ) . • You cannot delete a message until it’s • Before playing each message , the been reviewed ; deleted messages system announces the day and time cannot be recovered . the message was received . If Store To operate the system , follow the instructions below . “ Press ” means press and quickly release the button . “ Hold ” means hold the button down until you hear the system respond . Message window Press to turn the system on or off . Set the clock or check Press to repeat clock settings . a message . Enter Feature Setup Press during time / menu or check day announcement feature settings . to repeat previous message . Press to delete the message Hold to play at that’s playing . half speed . Hold to delete Press to record all messages . a memo or telephone conversation . Press to skip all or part of a message . Off when system is Hold to play twice off . System will not as fast . answer calls . On steadily when system is on with Press to adjust no new messages . volume . System Blinks when beeps three times new messages at highest or are present . lowest setting . Flashes quickly when memory is Press to play only new full . ( Delete messages . messages to make Hold to play all messages . room for new messages . ) Press again to stop playback . 9
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ANSWERING SYSTEM OPERATION Record a Memo Memory Monitor You can record a memo up to three You can determine the system’s remaining minutes long to be stored as an incoming recording time . message . 1 If the system is on , press O to 1 Press and release . When turn the system off . the system beeps , speak toward the 2 Press O again to turn the system microphone . on . The system announces the 2 To stop recording , pressP . remaining recording time in minutes . ( If there is less than five minutes 3 To play the memo , pressP . remaining , the system announces , “ The machine is on . Less than five Record a Phone Conversation minutes to record . ” ) While on a call on the handset , you can record a conversation to be stored as an incoming message . 1 Press and release . 2 To stop recording , pressP . 3 To play the recording , pressP . IN CASE OF DIFFICULTY System Will Not Record Messages If you have difficulty operating this product , try the suggestions below . • When memory is full , saved messages For Customer Service , visit our must be deleted before new messages website at www.telephones.att.com or can be recorded . call 1 800 222 – 3111 . Please retain your • If Announce Only is selected , no receipt as your proof of purchase . messages will be recorded . Messages Are Incomplete Cannot Record a Conversation • The system can accept messages up You cannot record a conversation using to three minutes long . If a caller the speakerphone . You must use the leaves a very long message , part of it handset to record a conversation . might be lost when the system Incoming Messages are Not Heard disconnects the call after three During Recording minutes . • Press VOLUME + until volume is at • If the caller pauses for more than desired level . seven seconds , the system stops • Make sure Call Screening is not set recording and disconnects the call . to OFF . • If the system’s memory fills up during a message , the system stops recording System Takes Longer Than Usual and disconnects the call . To Respond If there are many messages recorded , the system may take longer than usual to respond audibly . 10
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IN CASE OF DIFFICULTY System Does Not Respond To Remote Message Window Displays Commands Delete • Make sure you are calling from a CL Clock needs to be reset touch tone phone . When you dial a number , you should hear tones . If you Flashing – System busy or in use — — hear clicks instead , the phone is not a — OR — touch tone telephone . Steady – System in Remote Access • The answering system may not detect mode the Remote Access Code while your F Memory is full announcement is playing . Try waiting until the announcement is over before No Dial Tone entering the code . Make sure all plugs are connected • There may be noise interference on properly . Check the line cord connections the phone line you are using . Press at the modular jack and at the telephone . dial buttons firmly . Also check the coiled handset cord • Make sure you are entering your connections at both ends . Remote Access Code correctly . Call Cannot Be Dialed , or • You might be calling from a phone Is Dialed Slowly that sends tones too short for your • If you have pulse dialing service , you answering system to detect . cannot dial numbers with the dial • If there are many messages recorded , mode set to tone . See “ Dial Mode ” in the system may take longer than usual the TELEPHONE OPERATION section to respond . of this manual for instructions . Set the System Does Not Answer After Correct dial mode to pulse , then hang up and Number of Rings dial again . • If the Toll Saver feature is on , the • If you have tone dialing service , you number of rings changes from four to may be able to use either tone or pulse two , or six to four , when you have dialing mode . If you set the dial mode new messages waiting . to tone , numbers are dialed much more quickly . • In some cases , the system might be affected by the ringing system used Telephone Does Not Ring by the local telephone company . • Make sure the ringer volume is not • If the system’s memory is full or the turned off . If the RINGER OFF light is system is off , the system answers after VOLUME + to adjust the on , press 10 rings . ringer volume ( see “ Ringer Volume ” • When Number Announce is on and under TELEPHONE OPERATION for Number of Rings is set to 2 , system details ) . answers after three rings so it can • If there are several other telephones announce caller’s number . on the same line , try disconnecting • If Announce Only is selected and no some of the other telephones . Having announcement is recorded , system too many telephones connected can answers after 10 rings and announces create problems such as low ringer “ No announcement . ” volume , or impaired sound quality during calls . Message Window Is Blank • Make sure the power cord is securely Power Failure Recovery connected ( and threaded through the If the system is disconnected from AC strain relief tab ) to both the answering power it will not operate unless you have system and an electrical outlet not installed four fresh AA alkaline batteries . controlled by a wall switch . Your announcement and messages are • Press O to make sure the system retained in memory during a power failure is on . even without batteries , but you will need to reset the clock . CL , you If the message window displays need to reset the clock . See the instructions on the bottom of the unit . 11
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05 / 01 1AT & T Issue China . in Printed 05 / 01 1AT & T Issue China . in Printed reserved . rights All AmericanTelephones . Advanced 2001 © reserved . rights All AmericanTelephones . Advanced 2001 © fold fold ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 1 1 AS48 Digital Answering System AS48 Digital Answering System Remote Commands Remote Commands To connect with your answering system : To connect with your answering system : 1 Dial your telephone number from a touch tone phone . 1 Dial your telephone number from a touch tone phone . 2 When the system answers , enter your Remote Access Code . 2 When the system answers , enter your Remote Access Code . The system announces the number of messages and begins The system announces the number of messages and begins message playback . message playback . 3 Listen to your messages 3 Listen to your messages — OR — — OR — Press 5 during message playback and wait for the two - beep Press 5 during message playback and wait for the two - beep signal before entering a remote command from inside this card . signal before entering a remote command from inside this card . AS48_wc_1ATT 1 5 / 4 / 01 , 9 : 12 AM
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ONE KEY REMOTE COMMANDS ONE KEY REMOTE COMMANDS Play All Play New Delete Play All Play New Delete Voice Help / Voice Help / Stop Stop Repeat Skip Repeat Skip Review Review Review Review Clock Features Clock Features TWO KEY REMOTE COMMANDS TWO KEY REMOTE COMMANDS Turn system on or off * 0 Turn system on or off * 0 Delete all messages 33 Delete all messages 33 Review announcement 7 Review announcement 7 Record announcement * 7 , speak after beep , Record announcement * 7 , speak after beep , press 5 to stop press 5 to stop Change clock * 8 Change clock * 8 End remote access call * 9 End remote access call * 9 AS48_wc_1ATT 2 5 / 4 / 01 , 9 : 12 AM
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