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Back To AT&T Telephone_Fax_Machine       Model: E1813B AT&T 5.8 GHz Cordless Telephone w Answering Machine w Caller ID Call Waiting
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User’s manual E5812B / E5813B / E5814B / E1812B / E1813B / E1814B 5.8 GHz cordless telephone / answering system with caller ID / call waiting
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Congratulations on purchasing your new AT & T product . Before using this AT & T product , please read the Important safety instructions on pages 51 - 53 of this manual . Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT & T product . You can also visit our website at www.telephones.att.com or call 1 ( 800 ) 222 - 3111 . In Canada dial 1 ( 866 ) 288 - 4268 . Model # : E5812B / E5813B / E5814B / E1812B / E1813B / E1814B Product name : 5.8GHz cordless telephone / answering system Serial # : ( found on the bottom of the telephone base ) Purchase date : Place of purchase : © 2007 Advanced American Telephones . All rights reserved . AT & T and the AT & T logo are trademarks of AT & T Knowledge Ventures , licensed to Advanced American Telephones .
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You must install and charge See page 7 the battery before using the STOP ! for easy instructions . telephone . For customer service or product information , visit our website at www.telephones.att.com or call 1 ( 800 ) 222 - 3111 . In Canada dial 1 ( 866 ) 288 - 4268 . CAUTION : To reduce the risk of fire or injury to persons or damage to the telephone , read and follow these instructions carefully : 2422 ( SKU 23402 , part number 89 - 0047 - 00 - 00 ) or equivalent . To order a replacement battery , visit our1 . website at www.telephones.att.com or call 1 ( 800 ) 222 - 311 In Canada dial 1 ( 866 ) 288 - 4268 . burned . Check with local codes for special disposal instructions . - tive materials such as rings , bracelets , or keys to touch the battery . The battery or conductor may overheat and cause harm . with the instructions and limitations specified in this manual . - fied service personnel for servicing .
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User’s manual E5812B / E5813B / E5814B / E1812B / E1813B / E1814B 5.8 GHz cordless telephone / answering system with caller ID / call waiting Table of contents Getting started Answering system operation Quick reference guide . . . . . . . . . . . . . . . . . . . . . . 2 Answering system operation . . . . . . . . . 33 Parts checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 . . . . . . . . . . 34 Telephone base installation . . . . . . . . . . . 5 . . . . . . . . . . . . . . 35 Battery installation & charging . . . . 7 Changing feature options . . . . . . . . . . . . . . . 36 Installation options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Message playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Belt clip & optional headset . . . . . . . . . . . . 10 & playing memos . . . . . . . . . 38 Message counter displays . . . . . . . . . . . . . . 39 Telephone operation Answering system mode . . . . . . . . . . . . . . . . . 40 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 . . . . . . . . . . . . . . . . . . . 17 Appendix Call transfer for E5812B / E1812B . . . . . . 18 Screen icons , indicator lights & tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Call transfer for E5813B / E1813B . . . . . . 19 Call transfer for E5814B / E1814B . . . . . . 20 Handset display screen messages . . . 43 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Directory Important safety instructions . . . . . . 51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 FCC Part 68 & ACTA . . . . . . . . . . . . . . . . . . . . . . . . 54 Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 FCC Part 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 New directory entries . . . . . . . . . . . . . . . . . . . . 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 To change or dial entries . . . . . . . . . . . . . . . . 26 Technical specifications . . . . . . . . . . . . . . . . . 59 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Caller ID summary . . . . . . . . . . 61 . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 To review the call summary . . . . . . . 30 . . . . . . 31 Add entries to the directory . . . . . . . 32 1
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Getting started Quick reference guide Cordless handset DIR / VOLUME + CID / - VOLUME While in a menu , press to scoll up . While in a menu , press to scoll When in idle mode , press to dis - down . When in idle mode , press play directory entries ( page 25 ) . to display call summary entries While entering names , press to ( page 30 ) . While entering names advance or numbers , press to move the to increase listening press DIR volume . CID to decrease listening press volume . OFF / CLEAR PHONE / FLASH Press to make or answer a call . While using menus , press to can - an incoming call if call waiting is ( page 12 ) . activated ( page 17 ) . CHAN / DELETE MENU / SEL / TRANSFER When on a call , press CHAN / DELETE Press to display a menu or to con - to scan for a clearer channel when there is static or interference on press to transfer a call between the line ( page 17 ) . When in caller handsets ( pages 18 - 20 ) . - MUTE press and hold to delete all caller While on a call , press to mute microphone . Press again to resume ( page 17 ) . REDIAL / PAUSE SPEAKER Press to activate handset speak - While in idle mode , press to display erphone . Press again to resume last number called ( page 15 ) . While normal handset use ( page 14 ) . dialing or entering numbers to the directory , press to insert a four - sec - ond dialing pause ( page 24 ) . Feature menu Feature menu Using menus . . . . . . . . . . . . . . Page 21 Press CID or DIR to scroll . . . . . . . . . . . . . Page 22 through menu items . . . . . . . . . . . . . . . . . . . . . . . Page 12 Press MENU / SEL to select or . . . . . . . . . . . . . . . Page 12 modify a highlighted item . . . . . . . . . . . . . . . Page 11 Press OFF / CLEAR to cancel an . . . . . . . . . . . . . . Page 11 - play . 2
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Getting started Quick reference guide Telephone base CHARGE / IN USE - sets is in use . system is answering an incom - ing call . HANDSET LOCATOR - Press to make the hand - ing call is ringing . sets beep when there is no handset on the telephone properly positioned to charge base ( page 16 ) . in the telephone base . SETUP ANNC . Press to review or change Press to review or record answering system options announcement ; press ( page 36 ) . again to quit ( page 35 ) . MESSAGE COUNTER Number of messages ( or RECORD during playback , message number currently playing ) . Press to record a memo ( page 38 ) or after press - CLOCK ing ANNC . to record an Press to review or set clock outgoing announcement ( page 34 ) . ( page 35 ) . DELETE Press to delete message ANSWER ON currently playing ; press and Press to turn answering hold to delete all old mes - system on or off ( page sages ( page 37 ) . 40 ) . REPEAT VOLUME Press to repeat message ; Press to adjust playback press twice to play previous volume ( page 37 ) . message ( page 37 ) . SKIP PLAY / STOP Press to skip message Press to start or stop mes - sage playback ( page 37 ) . ( page 37 ) . 3
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Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service . Check to make sure the telephone package includes the following . The model number of your telephone can be found on the label located on the bottom of the telephone base . User’s manual Quick start guide E5812B / E5813B / E5814B / E5812B / E5813B / E5814B / E1812B / E1813B / E1814B E1812B / E1813B / E1814B 5.8 GHz cordless telephone / 5.8 GHz cordless telephone / answering system with answering system with caller ID / call waiting caller ID / call waiting Cordless handset User's manual Quick start guide Telephone base ( 2 for E1812B / E5812B ) ( 3 for E1813B / E5813B ) ( 4 for E1814B / E5814B ) Charger for cordless handset Battery for cordless handset Battery compartment cover ( 1 for E1812B / E5812B ) ( 2 for E1812B / E5812B ) ( 2 for E1812B / E5812B ) ( 2 for E1813B / E5813B ) ( 3 for E1813B / E5813B ) ( 3 for E1813B / E5813B ) ( 3 for E1814B / E5814B ) ( 4 for E1814B / E5814B ) ( 4 for E1814B / E5814B ) Power adapter Belt clip for cordless Power adapter for Telephone line cord for telephone handset handset charger base ( 2 for E1812B / E5812B ) ( 1 for E1812B / E5812B ) ( 3 for E1813B / E5813B ) ( 2 for E1813B / E5813B ) ( 4 for E1814B / E5814B ) ( 3 for E1814B / E5814B ) 4
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Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not connected to a wall switch . The telephone base can be placed on a flat sur - face or mounted on a standard wall plate . For optimum range and better reception , place the telephone base in a high and open location . Avoid placing the telephone base too close to : or other cordless telephones . ovens , refrigerators , or fluorescent lighting . work bench . 5
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Getting started Telephone base installation 1 . Plug the small end of 2 . Plug one end of the the larger power adapter telephone line cord into into the power jack at the telephone jack at the the bottom of the tele - bottom of the telephone phone base . base . 3 . slots . see number four in the note section , below . ) 4 . Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall Telephone line cord switch . 5 . Plug the other end of the telephone line cord into a telephone jack . NOTES : 1 . Use only the power adapter supplied with this product or equivalent . To order a replace - ment power adapter , visit our website at www.telephones.att.com or call 1 ( 800 ) 222 - 3111 . In Canada dial 1 ( 866 ) 288 - 4268 . 2 . Be sure to use an electrical outlet not controlled by a wall switch . 3 . This power adapter is intended to be correctly oriented in a vertical or floor mount position . 6
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Getting started Battery installation & charging After installing the battery , you may be able to make or receive short calls . For best performance , place the handset in the telephone base or charger to charge for 16 hours before use . You can keep the battery charged by returning the handset to the telephone base or charger after use . When the battery is fully depleted , a recharge takes about 12 hours . The average talk time on a fully charged battery is about five hours , and the - ditions and age of battery . 2 . Plug the large 1 . Plug the small end of end of the smaller the smaller power adapter power adapter into into the jack on the under - an electrical outlet side of the charger , then not controlled by a route the cord through the wall switch . slot as shown . 3 . Insert the plug as indicat - 4 . Place the bat - 5 . Slide the bat - ed . Be sure to securely insert tery and wires tery compart - the plug , making sure that it inside the com - ment cover up matches the color - coded label partment . until it clicks . inside the battery compart - ment . 6 . You may be able to make or receive To replace the battery , short calls . For best performance , place the press in and downward handset in the telephone base or charger to on the tab of the bat - charge for at least 16 hours before first use . tery compartment to open the battery com - out the old battery then and disconnect it from AM the handset . Follow the instructions on Battery low indicator this page to install and charge the new battery . telephone base or charger to recharge when this sym - bol flashes and the handset NOTE : Under normal conditions , the beeps or when the hand - battery should last around one year . This set screen displays NEEDS may vary depending on usage . RECHARGING . Caution : Use only the supplied rechargeable battery , replacement battery 2422 ( SKU 23402 , part number 89 - 0047 - 00 - 00 ) or equivalent . To order a replacement battery , visit our website at www.telephones.att.com or call 1 ( 800 ) 222 - 3111 . In Canada dial 1 ( 866 ) 288 - 4268 . 7
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Getting started Installation options NOTE : The mounting bracket must be used for both tabletop use and wall mounting positions . Tabletop mount Wall mount Telephone outlet mounting plate with mounting studs Wall mounting The telephone base comes with the bracket mounted for tabletop use . If wall mounting is desired , a telephone outlet wall mounting plate with mounting studs is required . This mounting plate with studs may be available for purchase from many hardware or consumer electronics retailers and may require professional installation . 2 . Connect the telephone line cord and power 1 . To remove the bracket , hold the telephone adapter to the jacks on the bottom of the base in both hands , press the two bracket telephone base . Bundle the telephone cord , tabs and lift the bracket away from slots and secure it with a twist tie before placing it and . inside the bracket . 8
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Getting started Installation options 3 . To attach the bracket for wall mounting , insert the tabs of the bracket into slots and on the telephone base , then press the other bracket tabs and as shown on the right . into slots 4 . Plug the power adapter into an electrical outlet not controlled by a wall switch . Plug the telephone line cord into a telephone wall jack . To mount the telephone on the wall , position the mounting holes and over the telephone outlet mounting studs . Press and slide the bracket down firmly so the telephone is held securely on the telephone outlet mounting studs . Telephone outlet mounting studs Tabletop mounting To return the bracket from the wall mount to tabletop position , follow the directions below . 2 . Insert the bracket tabs into slots and on the telephone base , then from the telephone base . press the other bracket tabs into slots and . of the telephone line cord into a telephone wall jack . Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch . 9
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Getting started Belt clip & optional headset Install belt clip as shown below if desired . Snap belt clip into notches on both sides of handset . To release belt clip from handset , lift one side of the belt clip out of the notch . For hands - free telephone conversations , use any industry standard 2.5 mm headset ( purchased separately ) . For best results , use an AT & T 2.5 mmata headset . To order an AT & T 2.5 mm headset , visit our websitenad www.telephones.att.com or call 1 ( 800 ) 222 - 3111 . In Ca dial 1 ( 866 ) 288 - 4268 . Plug 2.5 mm headset into the jack on the side of hand - set ( beneath small rubber cap ) . NOTE : If the sound quality of the headset is not good , try unplug - ging it , and firmly plugging it in again . 10
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Telephone operation Settings Each cordless handset operates individually from the other handsets . The ringer sound , ringer vol - ume , date and time , dial mode and language must be programmed separately for each cord - less handset . Follow the steps below to program the cordless handset . To stop at any time , press OFF / CLEAR . Language The default language for the handset screen displays is English . To change the language to Espanol , or Francais : 1 . Press MENU / SEL . 2 . Press CID or DIR until the screen displays LANGUAGE . 3 . Use MENU / SEL to change the current setting . 4 . Press CID or DIR to choose among ENGLISH , FRANCAIS , or ESPANOL . 5 . Press MENU / SEL to confirm your selection and Choose dial mode The dial mode defaults to tone . If you do not have touch tone service , you’ll need to change the set - ting to pulse : 1 . Press MENU / SEL . CID or DIR until the screen displays 2 . Press DIAL MODE : and the current setting . 3 . Use MENU / SEL to change the current setting . 4 . Press CID or DIR to display TONE or PULSE . 5 . Press MENU / SEL to confirm your selection and 11
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Telephone operation Settings Selectalbe ringer melodies 1 . Press MENU / SEL to begin programming . 2 . Press CID or DIR until the screen displays RINGER : and the current setting . 3 . Use MENU / SEL to change the current setting . 4 . Press CID or DIR to display 1 , 2 , 3 , 4 or OFF . You will hear a sample of each ringer sound . 5 . Press MENU / SEL to choose displayed ringer NOTE : If you choose OFF , the cordless handset ringer will be turned off , and the screen will display RINGER OFF and when the cordless handset is idle ( not in use ) . If there are any un - reviewed calls , the screen will display XX MISSED CALLS and instead of RINGER OFF and . Set cordless handset display date and time 1 . Press MENU / SEL to begin programming . 2 . Press CID or DIR until the screen displays DATE / TIME . 3 . Press MENU / SEL to view or set date and time . 4 . Press CID or DIR to change the month in the date and time line at the bottom of the display , NOTES : then press MENU / SEL . 1 . You can choose to set the time manually , or you can step four to set day , hour , minute , and allow it to be set automatically AM / PM . - mation . The time will be set 6 . Press MENU / SEL automatically only if you sub - - vided by your local telephone company ( page 27 ) . The date and time for the answering machine need to be set sepa - rately ( page 34 ) . 2 . See page 34 for instructions on how to set the year . 12
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Telephone operation Settings Choose ringer volume setting CID or DIR when the cordless 1 . Press and hold handset is idle ( not in use ) . This feature allows you to choose low , med , high ringer volume or turn the ringer off . 2 . Press CID or DIR to choose the desired option . You will hear a sample of each ringer volume . 3 . Press MENU / SEL to choose blinking ringer vol - NOTE : If you choose OFF , the cordless handset ringer will be turned off , and the screen will display RINGER OFF and when the cordless handset is idle ( not in use ) . If there are any un - reviewed calls , the screen will display XX MISSED CALLS and instead of RINGER OFF and . 13
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Telephone operation Basic operation Making and answering calls Elapsed CID , DIR and OFF / CLEAR ) . To make a call , time press PHONE / FLASH or SPEAKER , then dial a number . Press OFF / CLEAR to hang up . To predial ( preview numbers before dialing ) , PHONE / FLASH or enter numbers first , then press SPEAKER to dial . Press CID then CHAN / DELETE anytime to make corrections when entering num - bers . The screen displays the elapsed time of the current call ( in hours , minutes and seconds ) . NOTE : - NOTES : less handset can be on a call 1 . The elapsed time format is in minutes and seconds at a time . If another cordless MM:SS until one hour has elapsed , then it will change to handset attempts to join a hours , minutes and seconds H:MM:SS . call , its screen will display PHONE / FLASH to access service from your local 2 . Pressing OTHER HANDSET ON and then OR OUT OF RANGE . telephone service provider will not affect the elapsed time . The elapsed time will not be carried over to the other cord - less handset on a transferred call . Hands - free speakerphone calls To answer a call , press SPEAKER . To make a call , press SPEAKER , then dial a number . SPEAKER to switch between hands - free speakerphone and normal handset use . Press OFF / CLEAR to hang up . NOTE : If a headset is plugged into the handset , the handset speakerphone will be disabled . 14
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Telephone operation Basic operation Last number redial While the telephone is not in use , press REDIAL / PAUSE on the cordless handset to display the last number called ( up to 32 digits ) . To dial the number PHONE / FLASH or SPEAKER . displayed , press after pressing PHONE / FLASH or SPEAKER , press REDIAL / PAUSE to call the last number dialed . To delete this number , press REDIAL / PAUSE twice when the telephone is not in use . This will clear the redial memory and leave it blank . Press OFF / CLEAR silenced Temporary ring silencing Press OFF / CLEAR while the telephone is ringing to silence the ringer temporarily . This will silence the ringer without disconnecting the call . You can answer the call or let the caller leave a message will ring normally . 15
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Telephone operation Basic operation Handset locator If you misplace the handset ( s ) , press HANDSET LOCATOR on the telephone base . This starts the paging tone at the handset ( s ) for 60 seconds to help you locate it / them . To stop the paging tone , press OFF / CLEAR on cordless handset , or place cordless handset in the telephone base , the tele - phone base , or press the HANDSET LOCATOR on the telephone base . NOTES : 1 . Pressing OFF / CLEAR on any cordless handset will cancel the page of that specific handset . 2 . If one of the cordless handsets is charging in the base , press - ing HANDSET LOCATOR does not generate a paging tone . 16
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Telephone operation Options while on calls Volume control Press CID / - VOLUME to decrease the volume . Press DIR / VOLUME + to increase the volume . When changing the volume level , the new setting is saved . Call waiting If you subscribe to call waiting service with your local telephone company , there will be a beep if there is an incoming call while you are already on a PHONE / FLASH to put your current call call . Press on hold and take the new call . Press PHONE / FLASH anytime to switch back and forth between calls . For Mute Press MUTE to silence the microphone . When mute is on , MICROPHONE MUTED will show on the handset screen . You will be able to hear the caller , but the caller will not be able to hear you until you press MUTE again and resume speaking . When the mute function is turned off , MICROPHONE ON will show temporarily on the handset screen . Temporary tone dialing If dial pulse ( rotary ) is selected , you can switch to touch tone dialing during a call by pressing TONE . This can be useful if it is necessary to send t * one signals for access to answering systems Tone or long - distance services . After you hang up or press PHONE / FLASH ( to Mute receive a call waiting call ) , the telephone auto - Channel matically returns to dial pulse ( rotary ) service . Channel selection / DELETE on speech sometimes fades , press CHAN the handset to scan for a clearer radio channel between cordless handset and base . 17
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Telephone operation Call transfer for E5812B / E1812B Call transfer another cordless handset . Press MENU / SEL / TRANSFER - nal call to another cordless handset , your cord - less handset will display CALL TRANSFERRED and the other handset will begin ringing . To answer the call , press PHONE / FLASH or SPEAKER . NOTES : 1 . Before the transferred call is answered , the person at the originating handset can press PHONE / FLASH or SPEAKER to 2 . If the transferred call is not answered within 30 seconds , the originating handset will start ringing and show TRANSFERRED CALL . If PHONE / FLASH or SPEAKER is not pressed within 3 . If the destination cordless handset cannot be found , the cordless handset that originated the transfer will generate 4 . This telephone does not have an intercom function . People using the cordless handsets cannot talk to each other . 18
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Telephone operation Call transfer for E5813B / E1813B Call transfer another cordless handset . Press MENU / SEL / TRANSFER to transfer the handset will display ENTER 1 - 3 . After enter - ing the cordless handset number to which you want to transfer the call , your cordless hand - set will display CALL TRANSFERRED and the selected handset will begin ringing . To answer the call , press PHONE / FLASH or SPEAKER . NOTES : 1 . Before the transferred call is answered , the person at the originating handset can press PHONE / FLASH or SPEAKER 2 . If the transferred call is not answered within 30 seconds , the originating handset will start ringing and show TRANSFERRED CALL . If PHONE / FLASH or SPEAKER is not pressed within 3 . If the destination cordless handset cannot be found , the cordless handset that originated the transfer will generate 4 . This telephone does not have an intercom function . People using the cordless handsets cannot talk to each other . 19
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Telephone operation Call transfer for E5814B / E1814B Call transfer another cordless handset . Press MENU / SEL / TRANSFER to transfer the will see ENTER 1 - 4 . After entering the cordless handset number to which you want to trans - fer the call , your cordless handset will display CALL TRANSFERRED and the selected handset will begin ringing . To answer the call , press PHONE / FLASH or SPEAKER . NOTES : 1 . Before the transferred call is answered , the person at the originating handset can press PHONE / FLASH or SPEAKER 2 . If the transferred call is not answered within 30 seconds , the originating handset will start ringing and show TRANSFERRED CALL . If PHONE / FLASH or SPEAKER is not pressed within 3 . If the destination cordless handset cannot be found , the cordless handset that originated the transfer will generate 4 . This telephone does not have an intercom function . People using the cordless handsets cannot talk to each other . 20
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Directory Memory capacity Each cordless handset has its own directory . Each directory can store up to 30 entries ( including nine speed dial locations ) . Each entry can contain a number up to 24 digits , and a name up to 15 let - ters long . A convenient search feature can help you find and dial numbers quickly ( page 25 ) . NOTE : Each cordless handset has its own directory . Making changes to the directory of one handset will not affect the direc - tories of the other handsets . Timeouts and error messages If you pause for too long while creating an entry , the procedure will time out and you will have to begin again . If all memory locations are in use , the screen will display MEMORY FULL . You will not be able deleted . 21
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NOTE : The speed dial Speed dial feature occupies up to nine of the thirty memory locations in You can enter nine speed dial numbers of up to 24 there are only five speed dial digits . Each number is stored in a one - digit speed entries , then up to 25 entries dial location ( 1 - 9 ) . can be stored in the directory . The nine speed dial numbers on the handset will If there are already 30 entries in the directory , no new direc - be automatically added to the handset directory . tory and speed dial entries Press and hold a dial pad key and then press can be stored in memory until PHONE / FLASH or SPEAKER can easily dial deleted . these telephone numbers . You can also make MENU / SEL 1 . To enter a speed dial number 1 . Press MENU / SEL . 2 . Press CID or DIR until the screen displays SPEED DIAL . 3 . Press MENU / SEL . 2 . 4 . Press the dial pad key to choose speed dial loca - CID or DIR tion ( 1 - 9 ) . 5 . Enter a name up to 15 characters ( page 23 ) , then press MENU / SEL . 6 . Enter a telephone number up to 24 digits ( page MENU / SEL 24 ) , then press MENU / SEL . 3 . 7 . Choose distinctive ringing ( yes or no ) by press - CID or DIR . If you choose yes ( and if you ing will alert you when this person calls . 8 . Press MENU / SEL to store the number . You'll hear a confirmation tone . 4 . To call a speed dial number To use speed dialing , press and hold a dial pad button ( 1 - 9 ) to display the number and name stored in that speed dial location , then press PHONE / FLASH or SPEAKER to dial . ( Pages 23 - 24 ) . To edit or delete a speed dial number Press and hold a dial pad button ( 1 - 9 ) to display the NOTE : You can con - entry you want . Press MENU / SEL , then press CID vert any directory entry into or DIR until the option you want is displayed speed dial entry ( page 26 ) . ( page 26 ) . 22
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New directory entries NOTE : If all memory locations are in use , an error To enter a name tone will sound when you attempt to enter a number . MENU / SEL twice . This means the memory is full , and you will not be able ENTER NAME . to store a new number until - ters ) of the person using the table below . DIR MENU / SEL 1 . right , or use CID then CHAN / DELETE to delete a mistake . MENU / SEL . Each press of a particular key causes characters to be displayed in the following order : MENU / SEL 2 . 3 . Options while entering names : DIR to move the cursor to the right . Press DIR twice to enter a space . CID then CHAN / DELETE to erase letters if you make a mistake . # repeatedly to enter an ampersand ( & ) , apostrophe ( ' ) , comma ( , ) hyphen ( - ) , period ( . ) , or pound sign ( # ) . MENU / SEL . 23
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New directory entries MENU / SEL 4 . To enter a number Use the dial pad to enter up to 24 digits . When L . the number is complete , press MENU / SE Options while entering numbers : CID then CHAN / DELETE to erase digits if 5 . you make a mistake . REDIAL / PAUSE to enter a four - second dialing pause . A will be inserted . press MENU / SEL to confirm . MENU / SEL 6 . To assign a distinctive ring Press CID or DIR to select Y ( if you want to assign a distinctive ring tone ) or N ( for a normal ring pattern ) . If you choose yes ( and if you have you when this person calls . MENU / SEL 7 . Press MENU / SEL to choose the desired option and store this entry in the directory . D A appears in the display of each entry that has been assigned a distinctive ring . 24
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Directory search Follow the steps on the left to browse through the directory or search to find a specific entry . You can press OFF / CLEAR To browse through the directory DIR 1 . To browse , press DIR then press CID or DIR to scroll through all entries one by one . A appears in the display of each entry that has D been assigned a distinctive ring ( page 24 ) . DIR 2 . NOTE : When reviewing directory entries , all entries ( including those in the directory and in the speed dial ) are dis - played in alphabetical order . The entries in the speed dial are identified by its speed dial number ( 01 - 09 ) in the lower right corner of the screen . To display first entry To search alphabetically DIR To shorten your search , press DIR then use the telephone dial pad to enter the first letter of a DIR to scroll forward until you name , then press find the desired name . If you have more than one name entry that begin To scroll name by with the same letter , it is necessary to scroll through name all the names beginning with that letter before see - - OR - Press dial pad buttons once for the first letter , twice 5 for the second , three times for the third , as shown on page 23 . JENNIFER , KEVIN and LINDA in your directory , pressing the dial pad key 5 once will show JENNIFER , To search alpha - twice KEVIN , three times LINDA . betically NOTE : When searching alphabetically and you press a dial pad button , if there are no entries beginning with the let - ters on that button , the handset will show NO DATA . 25
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To change or dial entries When any entry is displayed , press MENU / SEL to see options . Press CID or DIR to highlight MENU / SEL again to select it . DIR 1 . To edit an entry When EDIT is blinking , press MENU / SEL . You can change the name and number ( or distinctive ring setting on the cordless handset ) by following the steps described on pages 23 - 24 . 2 . DIR To delete an entry CID or DIR until ERASE is blinking , Press then press MENU / SEL to display a confirma - tion screen of ERASE NO YES . MENU / SEL 3 . CID or DIR to alternate between You can press NO and YES to determine : YES blinking , press MENU / SEL to delete the entry . NO blinking , press MENU / SEL to can - cel the procedure . DIR NOTE : Each cordless handset has its own directory . Making changes to the directory of one handset will not affect the directories of the other handsets . DIR To make an entry into a speed dial entry Press CID or DIR until SPEED is blinking , press MENU / SEL , then dial a memory location ( 1 - 9 ) to transfer this entry to your speed dial directory . Press MENU / SEL to choose blinking option NOTE : If you use a memory location that is already assigned to a different entry in the directory , that entry will remain in the directory , but will no longer be a speed dial number . To dial a displayed number When any directory entry is displayed , press PHONE / FLASH or SPEAKER to dial the dis - played number . 26
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Caller ID summary Information about caller ID with call waiting waiting feature which works with service from your local telephone company . telephone number of the caller before answering the telephone , even while on another call . AM It may be necessary to change your telephone service to use this feature . Contact your telephone company if : as separate services ( you may need combined service ) . waiting service . services . service , or this product’s other features can be used services may not be available in all areas . caller’s number or the caller’s name and number . This product can provide information only if both you and the caller are in areas offering caller compatible equipment . The time and date are sent by the telephone company along with the call information . 27
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Caller ID summary How caller ID works your local telephone company , information about each caller will be displayed between the first and second ring . Appears when a caller has made two or more consecutive calls . AM Caller’s name Call number of Caller’s phone call summary number Appears when AM the call is missed and un - reviewed . Time of call Information about the last 30 incoming calls is stored in the call summary . You can review the call z to find out who has called , return the call , or copy the caller’s name and number into directory . If the caller has made two or more consecutive NOTES : calls , the repeat tag ( ) will be displayed in the top * 1 . right corner of the screen . only if both you and the caller are in areas offering When the call summary is full , the oldest entry is deleted to make room for new incoming call infor - telephone companies use mation . compatible equipment . 2 . The number shown by your If you answer a call before the information appears - mat sent by the telephone on the screen , it will not be saved in the call sum - company . The telephone mary . company usually delivers 10 - digit telephone numbers About names ( area code plus telephone number ) . If the telephone Names of callers will be displayed only if the infor - number of the person call - mation is provided by your local telephone com - number in your directory , the pany . name will appear as deliv - ered by the telephone com - - a telephone number in your directory , the name phone company includes the that appears on the screen will match the corre - area code and the directory number does not , the name sponding name in your directory . will appear as delivered by the telephone company . appear as CHRIS if this is how you entered it into your directory . 28
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Caller ID summary There are also occasions when other information or no information is displayed for various reasons : On - screen message Reason Caller prefers to remain anony - mous . Caller name and telephone number not revealed at caller's request . AM Your local telephone company is unable to determine the caller's name . Your local telephone company is unable to determine the caller's name and telephone number . Calls from other countries may also generate this message . Missed calls When a handset is in idle mode and has calls that have not been reviewed , its screen will show XX MISSED CALLS . Any entries which have not been reviewed will be MISSED CALLS when the telephone is counted as idle . Each time a call summary entry marked NEW is reviewed , the number of missed calls decreases by one . AM If there are too many missed calls and you don’t want to review them one by one , but still want to keep them OFF / CLEAR for in the call summary , press and hold two seconds when the handset is idle . All the entries been reviewed ) , and the missed calls counter is reset to 0 . 29
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CID 1 . To review the call summary AM 2 . CID reverse chronological order , with the latest one ( the one with the highest number ) first . CID to When the telephone is not in use , press AM display information about the most recent caller . PHONE / FLASH 3 . To review your call summary CID to scroll backward ( display older calls ) Press or DIR to scroll forward ( display newer calls ) . The highest call number is the most recent call received . To dial this number - NOTE : Consecutive incoming ignated NEW until you have reviewed the call . After calls originating from the same tel - a call has been reviewed , it will disappear . ephone number are identified by an asterisk at the top right corner of To return a call the screen and will be counted as Press PHONE / FLASH or SPEAKER to call the CID number currently displayed . Dialing options AM that may not be required for local calls . - OR - If the number displayed is not in the correct format , CID you can change how it is dialed . Press # repeatedly 1 . to see dialing options . With each button press , a new option will be displayed . Press PHONE / FLASH or SPEAKER to dial when the number appears in AM the proper format for your area . 2 . # The various dialing options are : AM 3 . # AM 4 . # AM 30
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CID 1 . Delete call summary entries AM To delete a single call summary entry Press CID CID 2 . the CID or DIR keys to find the entry you want to delete , then press CHAN / DELETE . When the entry AM CHAN / DELETE 3 . To delete all call summary entries To clear your call summary completely , press and CHAN / DELETE while the phone is idle ( not in hold AM use ) . This will display a confirmation screen ask - summary . If you select yes , the call summary will - OR - be cleared and the screen will return to normal standby display , and the missed calls counter is reset to 0 . AM CHAN / DELETE 1 . NOTES : 1 . Each cordless handset has its own call summary . When you delete one or all call summary entries from one cordless handset , the information on all other cordless handsets will not be affected . DIR 2 . MENU / SEL 3 . AM Call summary cleared 31
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CID 1 . Add entries to the directory AM steps on left to enter it into your telephone directory . Both the caller’s name and telephone number will MENU / SEL then 2 . be entered as they appear in the call summary . At CID or DIR steps 3 - 4 , you can make any changes to the name or number by pressing CHAN / DELETE to erase char - acters , then use the dial pad to enter the correct AM information ( see pages 23 - 24 for instructions ) . MENU / SEL 3 . When the number is stored , the screen returns to the call summary display . The entry copied to your telephone directory remains in the call summary until deleted . AM Edit name as desired MENU / SEL 4 . AM Edit number as desired MENU / SEL 5 . AM MENU / SEL 6 . AM Entry added to phone directory 32
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Answering system operation Message capacity The answering system can record up to 95 mes - sages depending on the length of each message . Individual messages can be up to four minutes minutes . Messages will remain available for replay Message counter Number of messages ( or dur - until you delete them . ing playback , message number currently playing ) Voice prompts Each time you press any answering system key , the answering system uses voice prompts to guide you . Press repeatedly to Press to review or hear setup options record announcement ; ( page 36 ) . press again to quit ( page 35 ) . Press to review or Press to record a memo set clock ( page 34 ) . ( page 38 ) or after press - ing ANNC . to record an Press to delete mes - outgoing announce - sage currently play - ment ( page 35 ) . ing ; press and hold to delete all old mes - Press to turn answer - sages ( page 37 ) . ing system on or off ( page 40 ) . Press to repeat mes - Press to adjust play - sage ; press twice to back volume ( page play previous mes - 37 ) . sage ( page 37 ) . Press to start or stop Press to skip a mes - message playback sage ( page 37 ) . ( page 37 ) . 33
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Answering system operation Day & time announcements To set day and time Before playing each message , the answering sys - tem announces the day and time when the mes - sage was received . Before using the answering system , follow the CLOCK . 1 . steps on the left of this page to set the day , time and year , so that messages are dated correctly . The system will announce the current clock setting , If the clock is not set , before new messages are then announces “ To set the recorded , the system will announce " Time and day clock , press CLOCK . ” not set " before each message is played back . CLOCK . 2 . The system uses voice prompts to guide you . Each The system will announce time you press SKIP or REPEAT , the day , hour , the current day setting , then announces “ To change the day , minute or year increases or decreases by one . press SKIP or REPEAT , When you hear the correct setting , press CLOCK to change the hour , press CLOCK . ” SKIP or 3 . REPEAT To check day and time until the system announces the correct day , then press You can press CLOCK at any time to hear the cur - CLOCK . rent day and time without changing it . SKIP or 4 . REPEAT NOTES : until the system announces 1 . You can press and hold SKIP or REPEAT to increase or the correct hour , then press decrease the minutes or years by ten . CLOCK . SKIP or 5 . REPEAT information . After you set the time once , it will thereafter until the system announc - es the correct minute , then The time will be set automatically only if you subscribe to press CLOCK . ( page 27 ) . SKIP or 6 . REPEAT until the system announc - es the correct year , then press CLOCK . The system announces the current clock setting . 34
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Answering system operation Outgoing announcements Elapsed The outgoing announcement is the message callers recording time ( in hear when calls are answered by the answering system . seconds ) . The telephone is factory set with an announcement . If the telephone is set up to record messages , it answers calls with “ Hello . Please leave a message Press to stop recording . after the tone . ” You can use this announcement , or replace it with a recording of your own voice . ANNC . 1 . “ Announcement . To play your outgoing announcement Press PLAY or press RECORD . ” Press ANNC . , you will hear " Announcement . Press PLAY or press RECORD . " Then press PLAY / STOP . 2 . PLAY / STOP You will hear the outgoing announcement . Press ANNC . ( Plays announce - ment previously recorded ) . To record your outgoing announcement - OR - Press ANNC . , then you will hear " Announcement . ANNC . 1 . Press PLAY or press RECORD . " Press RECORD “ Announcement . and begin speaking after hearing " Record after Press PLAY or press the tone . Press STOP when you are done . " Speak RECORD . ” facing the telephone base from about nine inches away . Press PLAY / STOP when you are done . RECORD 2 . Your recorded announcement will be played back . “ Record after the Press ANNC . tone . Press STOP when you are Elapsed time ( in seconds ) will be shown in the mes - done . ” sage window when recording . You can record an Speak into microphone . 3 . announcement up to 90 seconds long . Announcements shorter than two seconds long will not be recorded . To delete your outgoing announcement Press ANNC . , then you will hear “ Announcement . Press Microphone PLAY / STOP PLAY or press RECORD . ” Then press 4 . to begin playback . Press DELETE during playback to PLAY / STOP delete your announcement . Press ANNC . ( Announcement is played back ) . announcement menu . When your announcement is deleted , calls will be 5 . ANNC . answered with the the factory set announcement - ing . described above . 35
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Answering system operation Changing feature options You can change how the answering system oper - ates . Press SETUP repeatedly to hear each feature . When you hear the feature you want to modify press SKIP or REPEAT to change the setting . Press PLAY / STOP the menu . SETUP 1 . Feature options until desired feature is heard ( see list at System announces : Feature description : right ) . " Number of rings , " cur - Choose number of rings before SKIP or 2 . rent setting , then " To the system answers a call . When REPEAT change the setting press toll saver is active , the system SKIP or REPEAT ; to con - answers after two rings if you until desired selection tinue setup , press SETUP . " have new messages , and after is heard . 4 / 6 / toll saver four rings if you have no new messages . When retrieving mes - SETUP sages from a long distance call , 3 . you may disconnect your call to set selection and after three rings so that there move will be no long distance charge option . incurred . “ Base ringer , ” current set - - OR - Choose the base ringer volumeor ting , then “ To change the between high and low level , turn the base ringer off . setting , press SKIP or PLAY / STOP REPEAT ; to continue setup , press SETUP . ” to set selection and low / off exit menu . " Remote access code , " Select a two - digit number ( 10 - 99 ) r current setting , then " To for remote access from anothe NOTES : telephone ( page 41 ) . change the setting press 1 . The message alert tone will SKIP or REPEAT ; to con - beep only if all the conditions tinue setup , press SETUP . " below are met : NOTE : Press and hold SKIP Answering system is on digit code ) 19 or REPEAT to increase or decrease Message alert tone setting the remote access code number by is on ten . Have new messages " Message alert tone , " When on , the telephone rbeepse HANDSET LOCATOR ) to current setting , then " To every 10 seconds when there a temporarily silence the mes - new messages . change the setting , press sage alert tone . If you press SKIP or REPEAT ; to con - and hold DELETE you will tinue setup , press SETUP . " delete all old messages and off the message alert tone will be temporarily silenced . The message alert tone will be incoming message . 36
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Answering system operation Number of messages ( or uduringr - playback , message number c rently playing ) . Message playback Press PLAY / STOP to listen to messages . The system announces the number of messages , then begins playback . If you have new messages waiting , you will hear only the new messages ( oldest first ) . If there are no new messages , the system will playback all messages ( oldest first ) . PLAY / STOP to begin or end message playback . Announcements PLAY / STOP 1 . number of messages . “ You have [ xx ] new messages and [ xx ] old messages ” time it was received . Message playback begins . See options at right . “ End of mes - sages . ” If the system has less than five minutes 2 . PLAY / STOP of recording time left , you will hear the time remaining . to end message playback . Options during playback NOTES : 1 . If F is flashing in the mes - VOLUME button to adjust the speaker sage window , memory volume . is full . You will have to delete some messages SKIP before new ones can be received . REPEAT to repeat the message cur - rently playing . Press twice to hear previous is 15 minutes . message . 3 . If you receive calls when the memory is full , the DELETE to delete the message being telephone will ring 10 played back . times , then answer and announce “ Memory is PLAY / STOP to stop playback . full , enter remote access code . ” 4 . New ( unheard ) messages To delete all messages cannot be deleted . To delete all old messages , press and hold DELETE while the telephone is idle ( not during a call , or during message playback ) . 37
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Answering system operation Recording & playing memos Elapsed Memos are messages you record yourself . They recording time ( sec - onds ) . incoming messages . You can record a memo as a reminder to yourself , or leave a message for someone else if other members of your household are using the answering system . Press to stop recording . To record a memo Press RECORD . Elapsed time ( in seconds ) is shown RECORD 1 . in the message window as you record . You can “ Record after the record a memo up to four minutes long . Memos tone . Press STOP less than one second long will not be recorded . when you are done . ” Press PLAY / STOP to stop recording . Speak into microphone . 2 . To play back a memo Press PLAY / STOP to hear messages and memos ( see page 37 for other options ) . Microphone 3 . PLAY / STOP “ Recorded , beep , ” the memo has been recorded . 38
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Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages . See this counter . Message counter Message counter displays No messages . ( flashing ) The clock needs to be set ( page 34 ) . Total number of messages and memos , or message number currently playing . ( flashing ) Total number of messages and memos . The number flashes when there are new ( un - reviewed ) messages . If the telephone loses power , after power is restored , the number in the message coun - ter will flash to indicate the clock needs to be set . Current remote access code while setting ( page 36 ) . ( counting ) Elapsed time while recording a memo ( page 38 ) or announcement up to 90 seconds ( page 35 ) . ( flashing ) Memory is full . Messages must be deleted before new messages can be received . System is answering a call , being accessed remotely , or the clock is being set . ( flashing ) System is being setup or initialized . ( or ) - ing system setting is turned on or off . , , , Current number of rings while setting ( page 36 ) . base speaker volume is being adjusted . , , base ringer volume is being adjusted . 39
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Answering system operation Answering system mode The answering system’s default factory setting is ON in order to answer and record messages . You can turn the answering system off , but if you do so , the answering system will not answer calls or record incoming messages . ANSWER ON 1 . until the system announces “ Calls will not be answered . ” To turn the answering system off Press ANSWER ON until you hear “ Calls will not be answered ” and a confirmation beep . The ANSWER ON will be turned off . 2 . " Beep " The system has been turned off . NOTE : If the answering system is off and someone calls , the telephone will ring 10 times then answer and announce “ Please enter your remote access code . ” Enter your remote access code to enter remote access mode ( page 41 ) . If you do - OR - not enter the correct remote access code , the call will be ended automatically . ANSWER ON 1 . until the system announces To turn the answering system on “ Calls will be answered . ” Press ANSWER ON until you hear “ Calls will be answered ” then a beep to confirm the ON setting . The ANSWER ON light will be turned on . 2 . " Beep " The system has been turned on . Call screening If the answering system is on and the base vol - ume is not off , you will hear the announcement and the incoming message when a call comes in . Call intercept While you are call screening , you can intercept the call by pressing PHONE / FLASH or SPEAKER on the handset . 40
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Answering system operation Remote access A two digit security code is required to access your 1 . answering system from any touch - tone telephone . from any touch - tone tele - phone . This code is 19 by default , see Changing feature options ( page 36 ) to change it . When the system answers , 2 . enter two digit remote access code ( 19 unless Press to hear all messages . Play all messages you have changed it ) . 1Play new messages Press to hear new messages . Enter remote commands 3 . ( see list at right ) . 2Delete the message Press once during playback to delete current message . Press 3 Hang up to end the call 4 . twice to delete all old messages . and save all undeleted 33 messages . Press during the caller’s message Repeat or go back to repeat the message . Press dur - 4 ing the beginning of the day and time announcement to go back to the previous message . Press to stop any operation ( stop Stop playback , stop recording ) . 5 Skip to next message Press to skip the current message 6 Press * 7 , wait for the beep , then Record announcement begin speaking . Press 5 to stop * 7 to begin recording recording and hear the playback 5 to stop recording of new announcement . Press to hear list of features & Help menu commands . * 5 Press to turn off answering sys - Turn system off tem . Incoming calls will no long - NOTE : If you pause for 0 er be answered . more than four seconds dur - ing remote access , you will If off , system will answer after Turn system on hear a help menu listing all 10 rings . Enter your access code , features and commands . If 0 0 to turn the answer - then press there is no command ing system on . entered for another 20 sec - onds , the call will end auto - Press 8 or hang up to end the Exit matically . remote access call . 8 41
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Screen icons , indicator lights & tones Screen icons & alert tones Screen icons The handset speakerphone is in use . Microphone is muted . AM Battery charging ( animated display ) . charger to recharge . Missed and un - reviewed calls . Handset alert tones Two short beeps Double beep every five seconds Five beeps Confirmation tone Command completed successfully . Telephone base tones One beep every Message alert . 10 seconds Press VOLUME keys while the volume level is already at the highest or lowset . A series of beeps Indicator lights ANSWER ON answering system CHARGE is on and ready to receive messages . is in the charger and charging . CHARGE / IN USE to charge in the telephone base . - SPEAKER ing system is answering an incoming call . - erphone is in use . 42
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Handset display screen messages Screen display messages The cordless handset is waiting for a dial tone . There is a call coming in . The cordless handset locator has been activated ( all cord - less handsets beep to help you locate them ) . Cordless handset battery is depleted . Place cordless handset in base or charger to charge the battery . Cordless handset battery is low . Place cordless handset in base or charger to charge the battery . The cordless handset is in use . Cordless handset is scanning for a clear channel to improve sound quality . Another cordless handset is on a call . and then - municate with base . Check base power , or move closer . There are missed and un - reviewed calls in your call summary . 43
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Handset display screen messages Screen display messages call on your cordless handset to another cordless ( destination ) handset . The destination cordless handset when the transferred call is not answered within 30 seconds on the destination handset , the origi - nating handset displays this mes - sage and starts ringing . Enter the cordless handset num - ber to which you want to transfer the call . Enter the cordless handset num - ber to which you want to transfer the call . The cordless handset ringer is turned off . You are saving to a full directory . The handset speakerphone is in use . The call switches from normal call to mute . The call switches from mute to normal call . 44
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Troubleshooting If you have difficulty with your telephone , please try the asug - ta gestions below . For Customer Service , visit our websitenad www.telephones.att.com or call 1 ( 800 ) 222 - 3111 . In Ca dial 1 ( 866 ) 288 - 4268 . My telephone ( page 7 ) . For optimum daily performance , return the cord - does not work less handset to the telephone base after use . at all outlet not controlled by a wall switch . the telephone base and the modular wall jack . - imately 15 seconds , then plug it back in . Allow up to one minute for the cordless handset and base to synchronize . 16 hours . it may be necessary to purchase a new battery . and plug in a working telephone . If this telephone does not work , the problem is probably in the wiring or the local service . Call the local telephone company . BATTERY LOW is displayed on screen until fully discharged , then recharge the handset on the telephone base or charger for 16 hours . battery may need to be replaced . The battery does charger correctly . The CHARGE light on the telephone base not charge in the or charger should be on . handset or the handset battery does not accept base but the CHARGE light is not on , refer to The CHARGE charge light is off in this section . to the batteries section of this user’s manual . the Limited warranty section of this user’s manual for further instruction . 45
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Troubleshooting The CHARGE - sets and telephone base each month using a pencil eraser light is off or a dry non - abrasive fabric . plugged in correctly and securely . plugging it back in . Allow up to one minute for the cordless handset and telephone base to reset . the Limited warranty section of this user’s manual for further instruction . There is no dial tone It might be out of range . installing a new telephone line cord . and connect a different telephone . If there is no dial tone on the telephone either , the problem is in your wiring or local service . Contact your local telephone company . The telephone does not ring when there is are plugged in properly ( page 6 ) . an incoming call base . Move it closer to the telephone base . line to allow all of them to ring simultaneously . Try unplugging some of them . problem , the problem is in the wiring or local service . Contact the local telephone company ( charges may apply ) . cordless telephone . Try installing your telephone as far away as possible from the following electronic devices : wireless routers , radios , radio towers , pager towers , cel - lular telephones , digital telephones , intercoms , room appliances , and other cordless telephones . 46
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Troubleshooting another telephone has the same problem , the problem is in the telephone jack . Contact your local telephone com - pany ( charges may apply ) . installing a new telephone line cord . the telephone base . telephone base . Allow up to one minute for this to take place . My phone rings but when I try base . Move closer to the telephone base and try to to answer the answer the call . call the handset screen shows CONNECTING … I cannot dial out - mal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial to the Handset settings section of this user’s manual ( page 11 ) to set the dial mode . same problem , the problem is in the wiring or local service . Contact your local telephone company ( charg - es may apply ) . - sion , radio , or other appliances may cause the telephone to not dial out properly . If you cannot eliminate the background noise , first try muting the cordless hand - set before dialing , or dialing from another room in your home with less background noise . There is noise or interference dur - telephone base . ing a telephone conversation 47
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Troubleshooting My calls fade out or cut in same circuit as the telephone base can cause interference . and out when Try moving the appliance or telephone base to another outlet . I am using the cordless hand - cordless telephone . Try installing your telephone as far set away as possible from the following electronic devices : wireless routers , radios , radio towers , pager towers , cellular telephones , digital telephones , intercoms , room monitors , and other cordless telephones . - this telephone in the same outlet or near a microwave oven . protector , plug the telephone ( or modem / surge protec - tor ) into a different location . If this solves the problem , re - locate your telephone or modem farther apart from each other , or use a different surge protector . operating range . Try moving the base to another location , preferably a higher location for better reception . plug in a corded telephone . If calls are still not clear , the problem is probably in the wiring or local service . Contact your local service company ( charges may apply ) . the user’s manual of your router for more information ) . problem , the problem is in the wiring or local service . Contact the local telephone company ( charges may apply ) . filter installed at every telephone jack that has a tele - for filter information . I hear other calls when using the Plug in a different telephone . If you still hear other calls , telephone the problem is probably in the wiring or local service . Call your local telephone company . “ Time and day not set ” prompts 48
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Troubleshooting this service from your local telephone company for this features are not feature to work on your telephone . working properly telephone line between the telephone base and the tele - information . The system does - tures services provided by the local telephone company . not receive caller - does not display call waiting - ephone line between the telephone base and the telephone - mation . Common cure the cordless handset in the telephone base or the for electronic charger . If it does not seem to respond , try the following equipment ( in the order listed ) : 3 . Wait a few minutes before connecting power to the telephone base . into the telephone base or charger . 5 . Wait for the cordless handset to synchronize its con - nection with the telephone base . Allow up to one minute for this to take place . The announce - speak in a normal tone of voice about nine inches from ment message is the telephone base . not clear traffic , etc . ) when recording . 49
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Troubleshooting The answering - ing system is on , the red light on the ANSWER ON key system does not should be lit . answer after the correct number two when there are new messages waiting ( page 36 ) . of rings system will answer after ten rings . If the memory is full , you need to delete some old messages in order to make room for new messages . the ringing system used by the local telephone company . The answering system does not record message and announce “ Memory full . Enter remote access code . ” You need to delete some old messages in order to make room for new messages . The messages minutes , for each message , the system will disconnect and on the answer - part of the message may be lost . ing system are - incomplete tem stops recording and disconnects the call . - sage , the system stops recording and disconnects the call . recording and disconnect the call . The messages VOLUME on the telephone base to increase the on the system speaker volume . are very difficult to hear The answering system does not respond to When dialing a number , you should hear tones . If you hear clicks , then it is not a touch - tone telephone and cannot remote com - activate the answering system . mands code when your announcement is playing . Wait until the announcement is over before entering the code . using . Press the dial pad keys firmly when dialing . 50
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Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual . Always follow basic safety precautions when using this product to reduce the risk of injury , fire , or electric shock . Safety information Read and understand all instructions in the user’s manual . Observe all markings on the product . Avoid using a telephone during a thunderstorm . There may be a slight chance of electric shock from lightning . Do not use a telephone in the vicinity of a gas leak . If you suspect a gas leak , report it immediately , but use a telephone away from the area where gas is leaking . If this product is a cordless model , make sure the base is also away from the area . Do not use this product near water , or when you are wet . for cleaning . If the product comes in contact with any liquids , unplug any dried thoroughly . Install this product in a protected location where no one can trip over any line or power cords . Protect cords from damage or abrasion . If this product does not operate normally , read Troubleshooting in this user’s manual . If you cannot solve the problem , or if the product is dam - If this product has user - replaceable batteries , replace batteries only as described in your user’s manual . — they contain caustic chemicals . If this product has a three - prong ( grounding ) plug or a polarized plug with one wide prong , it may not fit in non - polarized outlets . the purpose of these plugs . If they do not fit in your outlet , the outlet should be replaced by an electrician . CAUTION : Use only the power adapter provided with this prod - uct . To obtain a replacement , visit our website at www.telephones . att.com or call 1 ( 800 ) 222 - 3111 . In Canada dial 1 ( 866 ) 288 - 4268 . 51
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Important safety instructions Especially About Cordless Telephones Privacy : The same features that make a cordless telephone convenient create some limitations . Telephone calls are transmitted between the tele - phone base and handset by radio waves , so there is a possibility that your cordless telephone conversations could be intercepted by radio receiv - ing equipment within range of the cordless handset . For this reason , you should not think of cordless telephone conversations as being as pri - vate as those on corded telephones . Electrical power : The telephone base of this cordless telephone must be connected to a working electrical outlet . The electrical outlet should not be controlled by a wall switch . Calls cannot be made from the handset if the telephone base is unplugged or switched off , or if the electrical power is interrupted . Power adapter : This power adapter is intended to be plugged into a vertical wall outlet or a floor outlet . Potential TV interference : Some cordless telephones operate at frequencies - ference , do not place the telephone base of the cordless telephone near or on Rechargeable batteries : This product contains either Nickel - Cadmium or - ies in order not to short the battery with conducting material such as rings , bracelets , and keys . The battery or conductor may overheat and cause harm . Nickel - cadmium rechargeable batteries : Must be recycled or disposed of caustic material which could cause injury . ™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel - cadmium rechargeable batteries when taken out of service within the United States . These batteries may be taken to a participating locations accepting spent nickel - cadmium Batteries . 52
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Important safety instructions Nickel - metal hydride rechargeable batteries : if burned or punctured , they could release caustic material which could cause injury . ™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel - metal rechargeable batteries when taken out of service within the United States . These batteries may be taken to a participating local retailer of accepting spent nickel - metal Batteries . Precautions for users of implanted cardiac pacemakers Cardiac pacemakers ( applies only to digital cordless telephones ) : a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers . Supported by the U.S . Food Pacemaker patients other persons using wireless telephones . Especially about telephones answering systems Two - way recording : This telephone does not sound warning beeps to let the other party know that the call is being recorded . To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call , you should start the recording process and then inform the other party that you are recording the call . SAVE THESE INSTRUCTIONS 53
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FCC Part 68 & ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ( ACTA ) . The label on the back or bottom of this equipment contains , among other things , a product identifier in the format US : AAAEQ # # TXXXX . This iden - tifier must be provided to your local telephone company upon request . The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA . A compliant telephone cord and modular plug is provided with this product . It is designed to be connected to a compatible Instructions in the user’s manual . you may connect to your telephone line and still have them ring when you more information , please contact your local telephone company . alarm dialing equipment connected to your telephone line , ensure the con - nection of this equipment does not disable your alarm equipment . If you have questions about what will disable alarm equipment , consult your telephone company or a qualified installer . If this equipment is malfunctioning , it must be unplugged from the modular jack only be made by the manufacturer or its authorized agents . For repair proce - If this equipment is causing harm to the telephone network , the telephone company may temporarily discontinue your telephone service . The telephone company is required to notify you before interrupting service . If advance notice is not practical , you will be notified as soon as possible . You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC . Your telephone com - pany may make changes in its facilities , equipment , operation , or procedures that could affect the proper functioning of this product . The telephone company is required to notify you if such changes are planned . If this product is equipped with a corded or cordless handset , it is hearing aid compatible . If this product has memory dialing locations , you may choose to store emer - gency telephone numbers ( e.g . , police , fire , medical ) in these locations . If you do store or test emergency numbers , please : 54
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FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission ( FCC ) rules . These requirements are intended to provide reasonable protection against harmful interference in a residential installation . This equipment generates , uses and can radiate radio frequency energy and , if not installed and used in accordance with the instructions , may cause harmful interference to radio communications . However , there is no guarantee that interference will not occur in a particular installation . If this equipment does cause harmful interference to radio or television recep - tion , which can be determined by turning the equipment off and on , the user is encouraged to try to correct the interference by one or more of the follow - ing measures : which the receiver is connected . party responsible for compliance could void the user’s authority to operate the equipment . To ensure safety of users , the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product . This product has been tested and found to comply with the FCC criteria . The handset may be safely held against the ear of the user . The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a clipping device , please make sure to only use the supplied AT & T belt clip . 55
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Limited warranty The AT & T brand is used under license - any repair , lreplacementdteda or warranty service , and all questions about this product ashousi be directed to : In the United States of America visit our weban at www.telephones.att.com or call 1 ( 800 ) 222 - 3111 . In C dial 1 ( 866 ) 288 - 4268 . The manufacturer of this AT & T - branded product warrants to the holder of in material and workmanship , pursuant to the following terms and conditions , - products purchased and used in the United States of America and Canada . and workmanship during the limited warranty period ( “ materially defective representative will repair or replace at the manufacturer’s option , without - manufacturer will return repaired or replacement products to you in work - - mately 30 days . from the date of purchase . If the manufacturer repairs or replaces a materi - - is shipped to you or ( b ) the time remaining on the original one - year limited warranty ; whichever is longer . 56
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Limited warranty This limited warranty does not cover : physical damage , improper installation , abnormal operation or handling , neglect , inundation , fire , water , or other liquid intrusion ; or - tion by anyone other than an authorized service representative of the manufacturer ; or conditions , network reliability or cable or antenna systems ; or accessories ; or plates or electronic serial numbers have been removed , altered or ren - dered illegible ; or United States of America or Canada , or used for commercial or institutional purposes ( including but not limited to products used for rental purposes ) ; or installation or repair of systems outside the telephone . To obtain warranty service in the United States of America , 8call . 1 ( 800 ) 222 - 3111 ; In Canada , please dial 1 ( 866 ) 288 - 426 during transit and transportation and are responsible for delivery or handling warranty to you , transportation , delivery or handling charges prepaid . The - chase does not meet the terms of this limited warranty , the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity . You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty . 57
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