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Artic Air Commercial Refrigerator Freezer...

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ARCTIC AIR COMMERCIAL REFRIGERATOR / FREEZER Table of Contents Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Electrical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3 Caster Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4 Appliance Start - Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6 Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Reversing Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7 Energy Conservation Measures . . . . . . . . . . . . . . . . . . . . . . . . . 8 Avoid Service Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 10 Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 If You Need Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 P / N : 297121700 ( 0606 )
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Remove the door ( s ) of any appliance that is not in use , Product Registration even if it is being discarded . Remove and discard any spacers used to secure the shelves during shipping . Small objects are a choke Proper Disposal of Your Refrigerator / Freezer Risk of child entrapment . The information contained within this Owner's Guide Child entrapment and suffocation are not will instruct you on how to properly operate and care problems of the past . Junked or abandoned for your product , Please read through the information refrigerators or freezer are stilldangerous contained in your literature pack to learn more about even if they will sit for ' just a few days . " If your new appliance , The serial plate is located on the you are getting rid of your old refrigerator or inside left wall of unit , freezer , please follow the instructions below to help prevent accidents . BEFORE YOU THROW AWAY YOUR Record Your Model and Serial Numbers OLD REFRIGERATOR / FRE EZER : Record the Model No . and Serial No . of this appliance in the space provided below . • Remove doors . Model No . : • Leave shelves in place so children Serial No . : may not easily climb inside . Register Your Product The self - addressed PRODUCT REGISTRATION CARD J ( shown above ) should be filled in completely , signed and returned to the address provided . Important Safety Instructions Electrical Information These guidelines must be followed to ensure that Read all instructions before using this appliance . safety mechanisms in the design of this appliance will operate properly . For Your Safety Do not store or use gasoline or other flammable r ! _ Wh _ ! : t _ l I _ [ € Avoid fire hazard or vapors and liquids in the vicinity of this or any other electric shock . Do not use an extension appliance . Read product labels for flammability and cord or an adapter plug . Do not remove other warnings . any prong from the power cord . Child Safety Grounding type wall receptacle • Destroy carton , plastic bags , and any exterior _ ' _ ( DO not under _ ' _ wrapping material immediately after the freezer is / I | any circumstances unpacked . Children should never use these items to / _ J _ cut , remove , | play . Cartons covered with rugs , bedspreads , plastic I / i I J or bypass I L ' • W the grounding prong I sheets or stretch wrap may become airtight chambers , and can quickly cause suffocation . Remove all staples from the carton . Staples can cause severe cuts , and destroy finishes if they come this plug . J in contact with other appliances or furniture . An empty , discarded ice box , refrigerator , or freezer is Por ° or _ : _ rdg _ i _ nPPi _ r ; n _ g a very dangerous attraction to children . hazard to children .
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• Refer to the serial plate for correct electrical rating . CASTER INSTALLATION & SETUP The power cord of the appliance is equipped with a three - prong grounding plug for protection against shock hazards . It must be plugged directly into its own INSPECTION FOR DAMAGE properly grounded three - prong receptacle , protected Inspect the underside of the cabinet and packaging for damage such as a with a 15 amp time delay fuse or circuit breaker . The fork truck can cause . If hidden damage is found after uncrating receptacle must be installed in accordance with the immediately call the delivery carrier and request an inspection . Retain atl local codes and ordinances . Consult a qualified packaging and crating materials until the inspection is complete . electrician . Receptacles with Ground Fault Circuit Interrupters ( GFCI ) are NOT RECOMMENDED . DO PARTS AND ACCESSORIES NOT USE AN EXTENSION CORD OR AN ADAPTER Check to make sure that you have received the box containing all of the PLUG . components listed below . • If the voltage varies by 10 percent or more , appliance D F performance may be affected . Operating the appliance with insufficient power can damage the motor . Such damage is not covered under the warranty . If you suspect your voltage is high or low , consult your power company for testing . • To prevent the appliance from being turned off accidentally , do not plug the unit into an outlet controlled by a wall switch or pull cord . / • DO NOT pinch , knot , or bend the power cord in any E G manner . Other Precautions A CASTER RAIL ( 2 / • NEVER unplug the appliance by pulling on the power cord . B TAPPING PLATE ( 2 ) Always grip the plug firmly and pull straight out from the C BOLT ( 6 ) D WASHER ( 6 ) receptacle . • To avoid electrical shock , unplug the appliance before TOOLS NEEDED cleaning . You wilI need the following tools to assemble and install the casters to the NOTE : Turning the control to " OFF " turns off the unit . _ _ i _ compressor but does not disconnect power to other electrical components . UNCRATING AND SET - UP 3 / 8 " AND t / 2 " INCH ADJUSTABLE WRENCH 1 / 2 " iNCH FIXED • Remove carton and all loose parts from inside of the unit . SOCKET WRENCH OR PLIERS WRENCH • Carefully tip the unit onto its back with the help of an assistant . Lay the unit gently to rest on blocks to avoid damaging the condensate drain hose and the plastic UNCRATING AND SET - UP raceway that covers the evaporator tubing on the back of • Remove carton and all loose parts from inside of the unit . the cabinet . • Carefully tip the unit onto its back with the help of an assistant . Lay the • Remove and discard the wood skid from the bottom and unit gently to rest on blocks to avoid damaging the condensate drain the four ( 4 ) screws using a 3 / 8 " socket wrench ( see Fig . hose and the plastic raceway that covers the evaporator tubing on the back of the cabinet , 1 ) . • Using a large adjustable wrench , remove and discard the • Remove and discard the wood skid from the bottom and the four ( 4 ) screws using a 3 / 8 " socket wrench ( see Fig . 1 ) two ( 2 ) black plastic leg levelers by turning it • Using a large adjustable wrench remove and discard the two ( 2 ) black counterclockwise ( see Fig . 2 ) . plastic leg levelers by turning it counterclockwise ( see Fig . 2 ) SCREWS WOOD SKID Figure 2 Figure 1
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CASTERRAILINSTALLATION AppliancePlacement • Placaewasheorntooneofthesixlongboltsandslideboltthrougthhe Leavaeone ( 1 ) inchspacoenallsideasndthebackofthe holelocateadtthefronotfcasterrail • cabinefot rease of installation , proper air circulation and • Alignthecasterraial ssembwlyiththerighhtandsideoftheunit • electrical connections . DO NOT block the front grill on • Alignthebolwt iththethreadehdoleinthefronrtighftootpadofthe the lower front of your appliance . Sufficient air circulation unitT • hreathdebolitntotheholeuntiflingetrigh ( tseeFig3 . ) • is essential for the proper operation of your appliance . Choose a place that is near a grounded electrical outlet . For the most efficient operation , the appliance should be located where surrounding temperatures will not drop below 40 ° F ( 5 ° C ) or exceed 110 ° F ( 43 ° C ) . Additional compressor heaters are not recommended • : : > , l : Insulation The insulated space of this cabinet is sealed to maintain peak efficiency , Holes drilled in the cabinet Figu3re o _ - may destroy that seal and damage electrical wiring located in the insulated space , DAMAGED ELECTRICAL WIRING OR WET REARSWIVECLASTEIRNSTALLATION INSULATION CAUSED BY DRILLING WILL VOID THE • Placeawasheornoneofthesixlongboltsandthenfeedthebolt WARRANTY , througthheholeinoneoftheswiveclaster ( sseeFig4 • ) . • Nextin , sertthast amecastebroltthrougthheholeonthemetaslpacer Appliance Start - Up plateandthenthruthereahr oleofthecasterrai ( lseeFig5 . ) . • Threatdhecastebrolitntotheholeinthebottom - mfoosottpadonthe unit . Once the appliance has been located in its permanent location and the proper power and grounding has • Tightebnothtopandbottomboltssecureulysinga 1 / 2inchfixedor sockewtrench , been provided , the following items must be checked or • Repeathtesamperoceduornethelefthansdide completed : Cool Down Period For safe food storage , allow 24 hours for the appliance % _ I to cool down completely before loading with food , The appliance will run continuously for the first several hours , De not place any food in the appliance until ii ii / _ i i ' _ after the first 24 hours of operation , i I _ SWIVEL Thermostat Settings CASTER The appliance is shipped from the factory with the thermostat set at about the mid - point of the operating range , Adjustments colder or warmer can be made after the appliance has been running for at least 8 Figure 4 Figure 5 hours , Allow at least 8 hours for temperature stabilization before re - adjusting the thermostat , FRONT SWIVEL CASTER INSTALLATION Defrost Setting • Place the tapping plate between the front bottom of the cabinet and caster rails as depicted in Figure 6 . Make sure the tapped holes in the The appliance is designed to defrost automatically tapping plate align with the center slot in the caster rail . every 12 hours . To set the time of defrost , wait until • Next , place a washer on one of the six long bolts and then feed the bolt the desired time to defrost . With the notch on the through the hole in one of the swivel casters ( see Fig . 4 ) . timer knob aligned with the line on the bracket • Then , place the spacer plate on the caster and thread the caster bolt ( Figure A ) , turn the defrost timer knob clockwise into the hole in the tapping plate • slowly . The timer will click several times , then once • Tighten securely using ½ " fixed or socket wrench • loudly , at which point the defrost cycle begins . The • Repeat the same procedure on the left hand side • After installation , timer knob will advance through the defrost cycle , carefully tip the unit up with the help of an assistant • then click loudly at the end of the cycle ( Figure B ) . The appliance will defrost automatically every 12 hours Tapping Plate : ] : . . . : ' - - after the first defrost cycle . 7 : , , ' ' For example , to set the appliance to defrost at 10 : 00 a . m . , turn the timer knob clockwise at 10 : 00 a . m . until the timer clicks loudly . The appliance will defrost daily at 10 : 00 a . m . and again12 hours later at 10 : 00 p . m . Note : The product interior temperature will rise during the defrost cycle every 12 hours . Figure 6
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4 Swivel Casters DefrosTtimer BackofUnit The appliance comes with 4 swivel casters ; 2 with / locks for front of unit and 2 without locks , for the back of the unit . The casters allow the appliance to be moved with ease , and then locked into place upon final destination . ( Refer to page 3 for instructions . ) Reversible Door Lock The appliance comes with an outer cabinet mounted door lock and two keys . The lock can be mounted on either side of the appliance depending on which side the door swings open . A door mounted lock guard has been provided for added security . ( Refer to page 7 for instructions . ) Figure A Figure B Position of knob Position of knob before turning clockwise at end of defrost cycle . to start defrost cycle . Features Heavy duty epoxy powder coated adjustable shelv NSF certified top mounted evaporator 2 - 1 / 2 " urethane foam cabinet insulation Torsion spring door closer Heavy duty swivel casters 17 watt fluorescent lamp Removable stainless steel drain cover Adjustable temperature control Reversible Door NSF certified interior The door can be reversed ( See Routine Maintenance Stainless steel evaporator housing section ) to provide either a right - hand swing or a left - Stainless steel toe plate Heavy duty commercially rated electrical harness hand swing . Heavy duty removable stainless steel shelf supper1 Adjustable Temperature Control The adjustable thermostat control is located on the top Shallow left panel inside the unit . Shelves ( 2 ) Regular She Bottom The appliance is provided with 4 shelves . One goes the floor of the cabinet and the other 3 are placed in the metal side supports wherever they are needed . - shallow shelf goes in the upper position .
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InteriorThermometer CondensatePan Theappliancceomeswithathermometteorshow Thecondensapteanisinafixedpositionandmustnot internatel mperatureTsh . ethermometiestrobehung beremovefdromundetrhecabinetI . fthepanis fromthetopadjustabslehelfontherighthandside . removedc , ondensawteilldripontothefloor . Reversing Door 1 This appliance features a door that can provide either a left hand or right hand opening . It comes from the factory in the right hand position . Follow these steps to reverse the opening : 1 . With the appliance in a standing upright position , open the door and remove the toe plate ( 2 screws in the upper corners ) . 2 . Slightly loosen the two hex spacers that the toe plate screws were screwed into . Interior Light The appliance is equipped with a 40 watt bulb that Top lights up when the door is opened . If bulb goes bad replace with bulb of same type and wattage . This is a special bulb with a shatterproof coating . Use an NSF certified bulb of the same type and wattage ( can be ordered from your Arctic Air Service Center at 1 - 800 - 490 - 9574 1 PIN 2163600900 ) . ( 2 ) Hex Head Routine Maintenance Spacers ( 2 ) Screws Cleaning the Interior Be sure to turn the temperature control to off and Toe Plate - - Door unplug the electrical cord . Wash the inside surface of the storage area with warm water and baking soda solution ( about one tablespoon of baking soda per quart of water ) . Rinse thoroughly with clean , warm 3 . Holding door securely closed , remove three ( 3 ) hex water and wipe dry . The procedure can also be used head screws from the top hinge and flat spacer . for cleaning the door gasket . Wipe the stainless steel 4 . Lift appliance door off of bottom hinge and set cover plates with Magic Clean Stainless Steel Cleanei aside in a safe place ( so it does not fall ) ( can be ordered from your Arctic Air Service Center at 1 - 800 - 490 - 9574 1 PIN 218490900 ) or some other stainless steel cleaner . Cleaning the Exterior [ 3 ) Hex Head - - I _ @ Screws / Wipe the textured cabinet exterior occasionally with a Flat cloth dampened in mild detergent and water , rinse Top Hinge _ 7 - Spacer and wipe dry with a soft cloth . Wipe the stainless steel door plate and toe grill with Magic Clean Stainless Steel Cleaner or some other stainless steel cleaner . Do not use razor blades or other sharp J instruments that can scratch the appliance surface J J when removing adhesive labels . Any glue left from the tape can be removed with a mixture of warm water and mild detergent or touch the residue with the sticky side of tape already removed . DO NOT REMOV THE SERIAL PLATE .
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Remove top screw from bottom hinge . Remove to _ 9 . Rotate the top hinge to align the mounting screw from opposite side of appliance . holes . Re - position the flat spacer between the hinge and cabinet and install the three ( 3 ) hex head screws . iii 10 . Install hole plugs in each of the hinge holes on iii opposite side of cabinet . , ! , ge 11 . Re - install toe plate with two ( 2 ) screws . ToP iii Screw _ _ ' " iii Door Lock iii Note : The lock strike should angle out and away iii from the cabinet . 1 . Install the lock strike on the lock side of the Spacer cabinet , using the three ( 3 ) tamper resistant sened ) ( slightly Ioc screws . Install the three remaining buttons in the holes on the opposite side of the cabinet . 6 , Slide bottom hinge onto hex spacer and attach top 2 . Install the lock guard in the side of the door screw to cabinet . Retighten both hex spacers . cabinet by installing the two screws into the corresponding screw holes . Hole r z " w ' - t'jm L'j _ ' mThe tamper resistant screws cannot be removed after the lock strike is secured to the BoSom cabinet . Cabinet LockStrike Screw pacer 7 . Remove the top hinge assembly and the bottom spacer from the door and reverse their position . making sure the pegs are properly seated in the Resistant peg holes Screws 8 . Rotate the door 180 ° and re - install on bottom hinge . Hold door in closed position . Hole
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Energy Conservation Measures The appliance is designed for efficiency with heavy foam insulation . However , there are things that the user can do to maintain the appliance in operating condition : 1 . Do not operate the appliance any colder than necessary to maintain safe , product storage temperatures . 2 . Make sure the appliance is located to prevent direct exposure to sunlight , air ducts , etc . 3 . Keep the door closed except for normal use . Inspect the door often to see that it self - closes and the gasket is in good condition . 4 . Do not overstock the product in the cabinet because it will block the normal air flow . 5 . Have at least annual inspections by a qualified service company to see that the fan motor is functioning properly and that the refrigerant charge is correct . 6 . This appliance operates more efficiently in a cooler ambient than in a hot ambient . Try to maintain an ambient below 80 ° F ( 2TC ) and 65 % RH for maximum efficiency .
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Avoid Service Checklist Before calling for service , review this list . It may save you both time and expense . This list includes common occurrences that are not the result of defective workmanship or materials in this appliance . OCCURRENCE SOLUTION APPLIANCE DOES NOT RUN • Appliance may be in defrost cycle , and the compressor orfan will not run . • Temperature control is in the OFF position . • Appliance may not be plugged in or plug may be loose . Be sure plug is tightly pushed into electrical outlet . • Fuse has blown , orcircuit breaker has tripped . Check / reset circuit breaker or replace fuse with 15 amp . time delay fuse . • Power outage . Check lights . Call local electric company . Appliance runs too much or too • Room or outside weather is hot . It is normal for the appliance to work harder under long . these conditions . • Appliance had recently been disconnected for a period of time . Appliance requires 24 hours to cool down completely . • Large amounts of warm or hot food have been stored recently . Warm food will cause the appliance to run more until the desired temperature is reached . • Door is kept open too long or too frequently . Warm air enters the appliance every time the door is opened . Open the door less often . Appliance door may be slightly open . See Occurrence section " Door Problems . " • Temperature control is set too cold . Turn the control knob to a warmer setting . Allow several hours for the temperature to stabilize . • Appliance gasket is dirty , worn , cracked , or poorly fitted . Clean or change gasket . Leaks in the door seal will cause appliance to run longer in order to maintain desired temperature . Temperatures inside the • Temperature control is set too cold . Turn the control to a warmer setting . Allow appliance are too cold . several hours for the temperature to stabilize . • Temperature control is set too warm . Turn the control to a colder setting . Allow Temperatures inside the appliance are too warm . several hours for the temperature to stabilize . • Door is kept open too long or is opened too frequently . Warm air enters the appliance every time the door is opened . Open the door less often . • Door may be open slightly . See Occurrence section " Door Problems . " • Large amounts of warm or hot food may have been stored recently . Wait until the appliance has had a chance to reach its selected temperature . • Appliance has recently been disconnected for a period of time . Appliance requires 24 hours to cool down completely . • The product internal temperature will rise during the defrost cycle . Temperature of external • Appliance cabinet is warm to the touch . Appliance is operating normally , removing appliance surface is warm . warm air form the inside .
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OCCURRENCE SOLUTION SOUND AND NOISE Louder sound levels whenever Today's appliances have increased storage capacity and a more even temperature appliance is on . They require a high speed compressor . This is normal . Louder sound levels when Appliance operates at higher pressures during the start of the ON cycle . This is normal compressor comes on . Sound will level off or disappear as appliance continues to run . Popping or cracking sound Metal parts undergo expansion and contraction , as in hot water pipes . This is normal . when compressor comes on . Sound will level off or disappear as appliance continues to run . Bubbling or gurgling sound , Refrigerant ( used to cool appliance ) is circulating throughout the system . This is normal . like water boiling . Vibrating or rattling noise . Appliance is not level . It rocks on the floor when it is moved slightly . Install leveling washers to shim up the appliance . Floor is uneven or weak . Appliance rocks on the floor when it is moved slightly . Be sure floor can adequately support appliance . • Appliance is touching the wall . Reqevel the appliance or move appliance slightly . WATER / MOISTURE / FROST INSIDE APPLIANCE Moisture forms on inside • Weather is hot and humid , which increases internal rate of frost build - up . This is normal . appliance walls . • Door is slightly open . See Occurrence section " Door Problems . " • Door is kept open too long or is opened too frequently . Open the door less often . WATER / MOISTURE / FROST OUTSIDE APPLIANCE • Door is slightly open , causing the cold air from inside the appliance to meet warm Moisture forms on outside of moist air from outside . See Occurrence section ' Door Problems . " appliance . ODOR IN APPLIANCE • Interior needs to be cleaned . Clean interior with sponge , warm water , and baking soda . • Foods with strong odors are in the appliance . Cover the food tightly . DOOR PROBLEMS Door will not close . • Appliance is not level . It rocks on the floor when it is moved slightly . This condition can force the cabinet out of square and misalign the door . • Floor is uneven or weak . LAMP IS NOT ON • Lamp is burned out . Follow directions under " Interior Light " in Appliance Features . • No electric current is reaching the appliance . See Occurrence section " Appliance Does Not Run . " 10
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Wiring Diagrams Refrigerator Electrical Circuit Run - - _ _ _ _ _ 1 " T - _ Power _ I _ Bik [ _ Timer . SeeD _ _ h Capacitor - _ _ - - ] i ' c ° mpress ° L Compressor I / Yel I Cold Controller . FL _ _ Yi L _ _ ' I Control _ _ _ Fan C10 Defrost IMPORTANT Thermostat if any green grounding wires are removed . 4 ° during servicing , they must be returned to Defrost Heater their original position and propedy secured . Wh _ o Red Door Interior Switch Light EC79 Overload Freezer Electrica | Circuit Yellow T _ Power Timer Yel _ Wh BIk [ - _ - - > > - Blo - - - , . - - _ > > LyoI _ : : : _ _ " I " " Compressor White ' , re Control ] _ , . . . . Fan 029 Capacitor OR Defrost Thermostat IMPORTANT If any green grounding wires are removed Defrost Heater during servicing , they must be returned to their original position and properly secured . _ , _ L , Red Door Interior Switch Light Eca0 11
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if You Need Service Avoid Unnecessary Cost and Inconvenience Make a few simple checks before calling for service . Common occurrences and their solutions can be found in the " Avoid Service Checklist " included in this owner's guide . If Service Is Necessary Keep your bill of sale , delivery slip , or some other appropriate payment record . The date on the bill establishes the warranty period should service be required . If service is performed , it is in your best interest to obtain and keep all receipts . This written warranty gives you specific legal rights . You mayalso have other rights that vary from state to state . Service under this warranty must be obtained by contacting the Arctic Air Customer Service Center In the United States • 800 - 490 - 9574 In Canada : 866 - 294,9911 12
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ARCTIC AIR COMMERCIAL REFRIGERATOR / FREEZER WARRANTY ARCTIC AIR ( Division of Broich Enterprises , Inc . ) warrants every new refrigerator and freezer to be free from defects in material or workmanship for a period of one ( 1 ) year ( except as noted in the Special Mobile Use Warranty below ) from the earliest of either : 1 ) the date of original purchase or ; 2 ) fifteen ( 15 ) months after the manufacturer's ship date of the product ( warranty period ) . This warranty provides : A . PARTS WARRANTY ARCTIC AIR will , at its option , repair or replace any part ( s ) , that are found defective during the warranty period . In addition , ARCTIC AIR warrants that the compressor shall be free from defects for an additional four ( 4 ) years beyond the expiration of the warranty period or for a total period of five ( 5 ) years . Warranty replacement parts must be arranged by calling the Customer Service Center at 1 - 800 - 490 - 9574 ( in the United States and Puerto Rico ) and 1 - 866 - 294 - 9911 ( in Canada ) . B . LABOR WARRANTY ARCTIC AIR will , at its option , provide or pay for the labor to repair or replace the part ( s ) or product defect during the warranty period . Warranty labor must be arranged by calling the Customer Service Center at 1 - 800 - 490 - 9574 ( in the United States and Puerto Rico ) and 1 - 866 - 294 - 9911 ( in Canada ) . C . SPECIAL MOBILE USE WARRANTY ARCTIC AIR warrants every new refrigerator and freezer operated by a concessionaire or vendor in a trailer , motorized vehicle or at varying locations for a period of one ( 1 ) year for the part ( s ) and ninety ( 90 ) days for labor to repair or replace , at Arctic Air's option , the warranty part ( s ) . In addition , ARCTIC AIR warrants that the compressor shall be free from defects for a total period of five ( 5 ) years . This warranty will be effective with the earliest of either : 1 ) the date of original purchase or ; 2 ) fifteen ( 15 ) months after the manufacturer's ship date of the product . Any labor to remove or expose or make the refrigerator or freezer available for service under this warranty shall be at the user's expense . D . CONDITIONS Service under this warranty must be performed by a preferred service company arranged by the Customer Service Center at 1 - 800 - 490 - 9574 ( in the United States and Puerto Rico ) and 1 - 866 - 294 - 9911 ( in Canada ) . The user must give the preferred service company prompt notice and access to the product when service is needed . E . LIMITATIONS AND EXCLUSIVE WARRANTY Normal wear and tear and gradual deterioration is excluded from this warranty . This parts and labor warranty is the sole and exclusive warranty remedy offered by ARCTIC AIR . ALL OTHER WARRANTIES , EITHER EXPRESS OR IMPLIED , ARISING UNDER LAW OR EQUITY OR CUSTOM OF THE TRADE INCLUDING BUT NOT LIMITED TO WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED . NEITHER ARCTIC AIR NOR ITS SERVICING AGENT SHOULD BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES ( INCLUDING BUT NOT LIMITED TO FOOD OR PRODUCT LOSS , PERSONAL INJURY OR PROPERTY DAMAGE ) WHETHER BASED ON CONTRACT OR TORT ( INCLUDING NEGLIGENCE AND STRICT LIABILITY ) ARISING OUT OF THE EQUIPMENT OR SERVICE PROVIDED HEREUNDER . THIS WARRANTY DOES NOT APPLY ARCTIC AIR PRODUCTS SOLD OUTSIDE THE UNITED STATES , CANADA , OR PUERTO RICO . THIS WARRANTY DOES NOT COVER : • FREIGHT DAMAGE • FOOD LOSS • NON - FACTORY APPROVED REVISIONS OR MODIFICATIONS 13
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