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ge . com Safety Instructions . . . . . . . . . . . . 2 - 4 Operating Instructions Control Panels . . . . . . . . . . . . . . . . . . . . . . . 5 WSSH300 Control Settings . . . . . . . . . . . . . . . . . . . . . . 5 Fabric Care Labels . . . . . . . . . . . . . . . . . . 10 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 , 7 Loading and Using the Washer . . . . . . 8 , 9 Installation Instructions . . . . . 11 - 16 Drain Requirements . . . . . . . . . . . . . . . . . 14 Electrical Requirements . . . . . . . . . . . . . . 14 Installing the Washer . . . . . . . . . . . . . 15 , 16 Location of Your Washer . . . . . . . . . . . . . 12 f ! 1 Preparing to Install Your Washer . . . . . . 11 Replacement Parts . . . . . . . . . . . . . . . . . . 16 Rough - In Dimensions . . . . . . . . . . . . . . . . 12 Unpacking Your Washer . . . . . . . . . . . . . 13 Water Supply Requirements . . . . . . . . . . 14 Troubleshooting Tips . . . . . . . . 17 - 19 Consumer Support Consumer Support . . . . . . . . . . . . . . . . . . 24 Warrantg . . . . . . . . . . . . . . . . . . . . . . . . . . 23 As on ENERGY STAR ® portner , GEhos determined thot this product meets the ENERGSYTA ® R guidelines for energy efficiency . 134802200 175D1807P580 49 - 90312 10 - 06JR
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IMPORTANTSAFETYINFORMATION . READALLINSTRUCTIONSBEFOREUSING . For your safety , the information in this manual must be followed to minimize the risk WARNING ! of fire or explosion , electric shock , or to prevent property damage , personal injury , or loss of life . The instructions in this manual and all other literature included with this washer are not meant to cover every possible condition and situation that may occur . Good , safe practices and caution MUST be applied when installing , operating , and maintaining any appliance . WATERHEATERSAFETY Under certain conditions , hydrogen gas may be produced in a water heater that has not been used for two weeks or more . Hydrogen gas can be explosive under these circumstances . If the hot water has not been used fi ) r two weeks or more , prevent the possibility of damage or ii _ jtu T by turning on all hot water fimcets and allowing them to mn fi ) r several minutes . Do this befi ) re using any electrical appliance which is connected to the hot water system . This simple procedure _ ill allow any built - up hydrogen gas to escape . Since the gas is flammable , do not smoke or use an open flame or appliance dunng this process . 2
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PROPEIRNSTALLAtiON This washer must be properly installed and located in accordance with the Installation Instructions before it is used . [ ] Install or store M _ ere it will not be exposed to [ ] Properly ground _ s } _ e _ " to confi ) rm with all temperatures below fi'eezing o1 " exposed to the , governing codes and ordinances . Follow details in _ vathe _ : Installation Instructions . YOURLAUNDRAYflEA • Keep the area underneath and around your • Close super \ ision is necessa _ T if this appliance is used 1 ) _ or near children . Do not allow children to appliances fl'ee ot combustible materials such as lint , paper ; rags and chemicals . pla } on , with , or inside this or any other appliance . • D ( ) not leave the washer door open . An open door could entice children to hang on the door or crawl inside the washe _ :
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IMPORTANTSAFETYINFORMATION . READALLINSTRUCTIONSBEFOREUSING . WHENUSINGTHEWASHER • Never reach into washer while it is moving . • Never attempt to operate this appliance if _ ' \ _ dt 5mtil tile machine has completely stopped it is damaged , malhmctioning , partially be % re opening the door . disassembled , or has missing or broken parts , including a damaged cord or plug . Use this • Do not mix chlorine bleach with ammonia 05 " appliance • Do not slam the washer door closed or try acids such as vinegar and / or rust remover . only for its Mixing different chemicals can produce a toxic to fi ) rce tile door open when ] ockell ( Door intended gas which may cause death . Lock light ON ) . This could result in damage to the washer . purpose as described in • Do not wash or dry articles that have been • The washer is equipped with an electrical this Owner's cleaned ill , washed in , soaked in , or spotted with combustible or explosive substances ( such overload protector . The motor will stop if it Manual . becomes overheated . The washer will as wax , oil , paint , gasoline , degreasers , dry - cleaning solvents , keiosene , etc . ) which may automatically restart after a cool - down ignite or explode . Do not add these substances period of up to 30 minutes , if the washer to the wash water . Do not use or place these has not been manually turned off during this dine . stlbstances ; 15 " 1 ) 5111 ( 1 VO / lr washer or dr } ' er dtlring operation . • The laundry process can reduce the flame retardancy of thbrics . To avoid such a result , carefully fi ) llow the garment manufacturer's wash and care instructions . To minimize tile possibility of electric shock , unplug this appliance fi'om the power supply or disc ( mnect the washer at tile household distribution panel by removing the fuse or switching off the circuit breaker betbie attempting any maintenance 05 " cleaning . NOTE : Pressing the PAUSEbutton does NOT disconnect the appliance fi'om the power supply . WHENNOTIN USE • Turn off water th ucets to relieve pressure on • Do not attelnpt to repair oi " replace any part of hoses and wdves and to ndnilnize leakage if this appliance unless specifically recolnlnended a break 15i " iupture should occur . Check tile ill this Owner's Manual , or ill published useI _ condition of the fill hoses ; they should be repair instluctions that you understand and have the skills to carry out . replaced every 5 years . • Betore discarding a washer , or removing it • Do not talnper with controls . frOlll selwice , rell / Ove tile washer door to prevent children fl'oln hiding inside . READAND FOLLOWTHISSAFETYINFORMATIONCAREFULLY . SAVETHESEINSTRUCTIONS 4
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About the washer controlpanel . Youcan locate your model number at the top inside of the door opening . o HEAVVSOIk / STAIN e _ XTRARJNS _ • OOOR LOCK IO CVCLES / SUPER CAPACITY PLUS / 4 WASH SPIN SPEEOS • WASH A _ 0 DISP _ S _ RSAF _ rY _ A _ CH / SU _ T ) O _ OPeNI _ e EXXRASP _ N e RFNS _ • SIGNAL • B HRS O _ INALSPIN e 6 • CONTRO _ LOCK oo o @ @ OPTIONS SELECT DELAY START PAUSE L . I _ , - J START CANCEL O 0 ControlSettings O Automatic Dispenser and Safety Latch Safet } latch slides to the right to open drawer . ( I , at ( ' h locks to the leit on its own . ) Add detergent , liqtfid bleach and fabric softener to this drawer . Wash Cycle The wash cwle controls the length of the washing process . The chart below will hel I ) you match the wash cxcle setting with } ore " loads . Set the desired wash cxcle b ) turning the cycle knob . HANDWASH For items labeled hand - washable with light soils . Provides gentle rocking to mimic the handwashing action . DELICATE For lingerie and special - care fabrics with light to normal soil . Provides gentle tumbling and soak during wash and rinse . ACTIVE WEAR Foractive sports , exercise and some casual wear clothes . Fabrics include modern technology finishes and fibers such as spandex , stretch and micro - fibers . QUICK WASH For lightly soiled items you need in a hurry . PERMA PRESS Forwrinkle - free and permanent press items . HEAVY For heavily soiled cottons , household linens , work and play clothes . Temperature Select the water temperature for the wash and rinse c _ cles . Always follow garment manufacturer's care label or instH ] ctions when latmclering . 0 Spin Speed The HIGH spin speed is for dural ) le items . The MEDIUM spin speed is fi ) r delicate items like sweaters and lingerie . When using the MEDIUM spin speed , clothes will be less dry than when using the HIGH spin speed . O START / PAUSECANCEL Start the washer by ( iosin - the door and ) ressin , , the STARTbutton . To stop the washer , press the PAUSE CANCEL button . Press the STARTbutton to restart . • The washer will not operate with the door open . • Thedoorwit automaticallylockduringthe entirewashcycle .
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About the washer features . Signal \ ' \ qlen the Signal is ON , it will sound at the end of the c ? cle . Extra Rinse ( available on some cycles ) Use _ m extra rinse when _ = dditional rinsing is desired to remove excess dirt and detergent fi'om soiled loads . Door Lock Indicator Light Tile indicator light is ON and tile door is • DOOR LOCK locked when tile STARTbutton is pressed . Tile light turns OFF at tile end oI tile cycle . Control Lock To prevent accidentally starting or stopping tile washeI ; press OPTIONS and SELECTat tile same tilne until tile Control I , ock indicator is lighted . To mflock tile controls , press OPTIONS and SELECT again .
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The Dispenser Drawer A lf the dispenser drawer is puffed out Slowly open the dispenser drawer by first more than 1 - 1 / 2 " when the washer is b sliding the safety latch to the right , then operation , the washer wifl shut off . The pulling the drawer out until it stops . DOORLOCKindicator hght will turn off and the door will be unlocked . SIowl } / close the After a & Jing / aundr } / products , s / owl } / close the drawer , and the washer will automatical / } / dispenser drawer . C / osbg the drawer too quickl } / resuf77e operation . could result in ear / } / dispensing of the bleach and fabric softener . Youma } / see water in the bleach and fabric softener compartments . Thisis a result of the siphoning action and is part of the normal operation of the washer . • Detergent usage inav need to be The Detergent Compartment a ( ! iusted for water temi ) erature , • Add ineasured detergent to the water hardness , size and soil level detergent colni _ artlnei _ t of the of the load . Avoid using too much dispenser drawer . detergent in your washer as it can lead to oversudsing and detergent • Detergent is flushed froln the dispenser at the begilming of the residue being leii on the clothes . cycle . Either powdered or liquid • Coloi = safi _ bleach , water conditionei ; detergent can be used . detergent booster and enzyme products Inay be added to the NOTE : Ll ? luid detergent will drain ibto the washer drum as it is added detergent conq _ artln ent . Avoid n _ ixing liquids and powders . • Low sudsing detergent is • If the dispenser drawer is opened recommended for this washer . Use during operation , the washer will shut the manufacturer's recommended off . Slowly close the dispenser drawer , amount . and press STARTto contilme cycle . TheLiquidBleach Compartment Do not exceed the maximum tiff fine . Overfilling If desired , ineasure out the recomlnei _ ded can cause ear / } / dispensing of the bleach which amount of liquid chlorii _ e bleach , not to could result in damaged clothes . exceed 1 / 3 cup ( 80 inl ) and pour into the center compartlnellt labeled " I3 @ JID NOTE " Do not use powdered bleach in the BLEACH " inarked with this symbol / / _ . dispenser Fill to the minimum fill line ( MIN . ) for small loads . The Fabric Softener Compartment Dilute with water to the maximum fill line . If desired , pour the reconm _ ended amount of liquid fabric soliener into Do not exceed the maximum fill line . Overfifling the conq ) artn _ ent labeled " FABRIC can cause ear / } / dispensing of the fabdc softener SOFTENER " and marked with this which could stain clothes . swnbol _ . NOTE : Do not pour fabric softener direct / } / on Fill to the minimmn fill line ( MIN . ) fl ) r the wash load small loads . Fill to the maximmn fill line 7 ( MAX . ) fl _ r large loads .
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Loadingand usingthe washer . Always follow fabric manufacturer's care label when laundering . SortingWashLoads Sort laundry into loads that can be washed together . Colors Soil Fabric Lint Whites Heavy Delicates Lint Producers Lights Normal EasyCare Lint Collectors Darks Light Sturdy Cottons • Combine large and small items in a load . Load large items first . Large items should not be more than half the total wash loacL • Do not wash single items . This may cause an out - of - balance loacLAdd one or two similar items . Loadbg the Washer Wash dxum may be fllllv loaded with loosely To add items after washer has started , press the PAUSECANCELbutton and wait until there is no added items . Do not wash fabrics containing flammable materials ( waxes , cleaning fluids , etc . ) . longer any water on the door window . Do not tm'ce open the locked door ; open gently . Add items , close the door and press the STARTbutton , Careand Cleaning Exterior : Immediately wipe off any spills , _ 4 ] pe with damp cloth , Try not to hit Stli't ; l ( - e with sharI ) objects . Interior : Dry arotmd the washer door opening , flexible gasket and door glass . These areas should always be clean to ensure a water tight seal . Molting and Storage : Ask the service technician to remove water fl'om drain immp and hoses . Do not store the washer where it will be exposed to the weather . When moving the washer , the tub should be kept statiomH T by using the brackets and bolts removed during installation . See Installation Instructions in this book . If these parts are not available , they can be ordered bv visiting ore " XA'ebsite at ge . com or by calling 800 . GE.CARES . Long Vacations : Be sure water sui ) ply is shut off at fimcets . Drain all water fl'om hoses if weather will be below fl'eezing . 8
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Dispenser DrawerPrea : Detergent and thbric softener may build up in the dispenser drawer . Resklue should be removed ( race or twice a month . [ ] Remove the drawer by first sliding the safety latch to the right , then pulling the drawer out until it stops . Reach back into the le _ t rear corner of the drawer cavity and press down firmly on the lock tab , pulling out the drawer . Lock tab is visible only after drawer has been pulled out [ ] Remove the inserts from the bleach and thbric softener compartments . Rinse the inserts and the dra * _ er * _ ith hot * _ ater to remo _ e traces of accmnulated launch ' } products . [ ] To clean the drawer opening , use a small brush to clean the recess . Remove all residue fl'om the upper and lower parts of the recess . NOTE : Large amounts of fabric softener residue may indicate improper dilution or that morn frequent cleaning is requlYed . [ ] Return the bleach and fabric softener insex'ts to the proper romp ; u'tments . Replace the insert , pressing the " X " to lock it in place . Replace the dispenser drawer and run the QUICK WASH cycle without any wash h ) ad in the drum .
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Aboutthe washer features . FabricCareLabels Below are tid _ - ic care label " symbols " that aftect the clothing you will be launde _ - ing . WASH LABELS Machine _ U wash m Normal Permanent Press / Gentle / Do not wash Do not wring cycle wrinkle resistant delicate Hand wash Water • • • • • • temperature Hot w . . . . Co _ d / coo _ ( 50 " C / 120 " F ) ( 40 " C / 105 ° F ) ( 30 ° C / 85 ° F ) DRY LABELS Tumble D dry Do not dry Dry Normal Permanent Press / Gentle / Do not tumble dry ( used withsh ) wrinkle resistant delicate do not wa setting High Medium Low No heat / air Pq instructions In the shade Line dry / Drip dry Dry flat hang to dry BLEACHLABELS SymuOla Any bleactl Only . . . . . . . Norine bleach Do not bleach ( when needed ) ( when needed ) / 0
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Installation SpacemakerWasher Model WSSH300 Instructions I ffyou haveanyquestions , call800 . GE . CARE ( S800 . 432.2737o ) rvisUourWebsitaet : ge . com I TOOLS REQUIRED FOR BEFORE YOU BEGIN WASHER INSTALLATION Read these instructions completely and carefully . Phillips screwdriver • IMPORTANT - S _ , , tehese 10 mm socket with ratchet instructions for local inspector's use . ( _ hannel - lock a ( ! j ustable plie _ • IMPORTANT - Obse _ _ . e , ll Caq ) enter's level governing codes and ordinances . • Note to Installer - Be sure to leave these instructions with the Consumer . • Note to Consumer - KeeI ) these instructions PARTS SUPPLIED for flmue reierence . ° Skill level - Installation of this appliance requires basic mechanical and electrical skills . • Completion time - 1 - 3 hours Cable Tie • Proper installation is the responsibility of the installer . • Product tailure due to improper installation is not covered trader the X _ ' , rrantv : F _ IX4ater Hoses ( 2 ) FOR YOUR SAFETY : Rubber _ , Vashers ( 4 ) _ / kWARN IN G ° This appliance must be I ) r ° I ) erlx , , gr ° unded and installed as described in these Installation Instructions . ° Do not install , ' : , r store appliance in an area where it will be exposed to water / weather . See Location of Your Washer section . ° NOTE : This appliance must be properly grounded , and electrical service to the washer must conform with local codes mid ordJnm _ ces and the latest edition of the National Electrical Code , ANSI / NFPA 70 . 11
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Installation Instructions LOCATION OF YOUR WASHER ROUGH - IN DIMENSIONS Do Not Install the Washer : 1 . In an area exposed to dripping water or outside < 7 & : ) Yfi , - weather conditions . The ambient teml ) erature 33A , , I _ - - 24 - _ l _ - 60 " - - _ _ should never be below 60 ° F ( l 5.6 ° ( ; ) fl ) r proper washer operation . ( 9.6 cm ) - _ - _ ( 61 cm ) ( 152.4 cm ) / 2 . In an area where it will come in contact with era'rains or drapes . 3 . On carpet . The floor MUST be a hard surtace with a maximum slope of l / 2 " per foot ( 1.27 cm per 30 cm ) . To make sm'e the washer does not vibrate or illove , yo / I Ill } Iv have to reinforce tile floor . IMPORTANT : Minimum Installation Clearances " _ ] / en installed in alcove : Sides , Rein ; Top : 0 " ( 0 cm ) " _ ] _ en installed in closet : Sides , Rein ; Top = 0 " ( 0 cm ) , Front = 1 " ( 2.54 cm ) " Closet door ventilation openings required : 2 lou \ ' e _ each 60 square in . ( 387 cmQ , located 3 " SIDE ( 7.6 cm ) fl'om top and bottom of door Undereounter Installation If an undercomKer * installation is desired , you MUST . _ - - 27 " m - i _ - install a top sheet kit , 14 - A037 . This kit is axailable through your ( ; E retaile _ ; 81 _ t ' 63 / 4 " ( 21.6 cm ) ( 17.1 cm ) _ ! ( 68.6 cm ) * ( ) Btom - sized counterto I ) is required . Mobile Home Installation Installation must confimn to Standard fi ) r Mobile Homes , ANSI A119 . 1 and National Mobile Home Construction ) cm ) 2s / 4 " - - _ and Satetv Standards Act of 1974 ( PI , 93 - 383 ) . ( 7 cm ) Water Inlets Stacked Installation 337 / " ( 85.1cm ) If a stacked washer / dryer installation is desired , Drain you MUST use Stacking Kit _ 4 ' E25X 10020 or 14 - A026 . 321 / 4 " ( 81.9 cm ) ; Fhis kit is axailable through your ( ; E retaile _ ; J REAR 12
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Installation Instructions UNPACKING THE WASHER 4 . Careflfllv retm'n the washer to an upright position . 5 . Careflfllv moxe the washer to within 4 teet ( 122 cm ) of the final location . bags after the washer is unpacked . ( ] hildren might use 6 . Remove the fi ) llowing fl'om the back panel ol the then ] fi ) r play . Cations covered with rags , bedspreads , washer : or plastic sheets can become airtight chambe _ 4 shipping bolts causing suffocation . Place all materials in a garbage 4 space _ container or make materials inaccessible to children . 1 metal " P " clamp 1 . Cut the shipping carton along the dotted line along the 7 . Remove the 4 plugs fl'om the literature pack located in bottonL RelllO _ e the c } li't ( ) n , the drum and install them in the holes w _ cated bv the 2 . Using , a rug , , blanket or [ ) iece of cardboard to protect packaging space _ . the flo ( m la _ the washer on its back . Save all bolts , washers , spacers , brackets , dmnps mad 3 . Remove and save the stvrofi ) am base and shi ) ) ino - blocks for future use . ) hi ) NOTE : If you must transport the washer at a later date , you must reinst ; fll the shipping support hardware to prevent shipping damage . Keep the hardware in the plastic bag provided . Balse Shipping - PowerCord Metal " P " Clam 4 Shipping 45 13
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Installation Instructions ELECTRICAL REQUIREMENTS WATER SUPPLY REQUIREMENTS Hot and cold water fimcets MUST be installed within Read these instructions completely 42 inches ( ] 07 cm ) of yore " washer's water inlet . The and carefully . fimcets MUST be 3 / 4 " ( 1.9 cm ) garden hose - t ) ' l ) e so CIRCUIT - Individual , properly polarized and grounded inlet hoses can be connected . Water pressm'e MUST be 15 - amp branch circuit fllsed with 15 - amp time - delay fllse bet _ ven 10 and 120 pounds per square inch ( maMmum or circuit breaker : tmbalanced pressm'e , hot vs . cold , l 0 psi . ) Yimr _ ; _ ter department can a ( Mse ) ' ou of yore " water pressure . POWER SUPPLY - 2 - wire , with gro / md , 120wolt , single - The hot water temperature should be set to deliver phase , 60 - Hz , Mternating CmTent . water at 120 ° to 140 ° F ( 48 ° - ( ; 0 ° ( : ) . OUTLET RECEPTACLE - Properly grounded 3 - prong receptacle to be locamd so the power SUl ) ply cord is accessible when the washer is in an installed position . DRAIN REQUIREMENTS 1 . Drain capable ot eliminating 17 gals ( 64.3 i , ) per minute . 2 . A standpipe diameter of 1 1 / 4 " ( 3.18 cm ) minim urn . 3 . Tile standpipe height above tile floor should be : @ Minimum height : 24 " ( 61 cm ) Maxim umh eight : 96 " ( 244 cm ) @ o oo 96 " ( 244cm ) Max . GROUNDING REQUIREMENTS A WARNING : connectoioftnhe equipment g _ x ) tmding conductor can result in a risk ( ff electrical shock . Check with a licensed electrician J flyou are in doubt as to whether the appliance is _ REAR propedy gromMed . 1 , Tile washer MUST be grotmded . In tile event oI NOTE : Tile drain hose am _ ched to tile washer can reach malflmction or breakdown , grounding will reduce a 90 " ( 229 cm ) high standpipe . For a higher standpipe , the risk ( ) t electrical shock by pr ( Mding a path of least contact an authorized parts distributor : If tile drain is less resistance for electrical cmTent . than 24 " ( 61 cm ) , install a siphon break kit , available at yore " local hardware store . Since v ( ) m " washer is equipped with a power supply cord having an equipment - gromMing conductor and a gromMing plug , the plug MUST be plugged into an al ) l ) ropriate , coppe _ vired receptacle that is i ) roperly installed and gro / mded in accordance with all local codes and ordinances or in the absence ot local codes , with the National Electrical Codes , ANSI / NFPA 70 ( latest edition ) . / t in doubt , call a licensed electfidan . DO NOT etlt off - or alter tile grotmding prong on tile power suI ) ply cord . In situations where a two - slot receptacle is present , it is the owner's responsibility to have a licensed electrician replace it with a properly grounded three - prong gromMing - Ql ) e receptacle . 14
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Installation Instructions INSTALLING THE WASHER Careflfllv move the washer to its final location . Genflv 5 , lifi up on the fl'ont of the washer and slide back . 1 . Run some water fl'om the hot and cold flmcets to flush the water lines and remove particles that might clog up NOTE : Do not use the dispenser drawer or door to lifi the water valve screens . the washer . 2 . Remove the inlet hoses and rubber washers fl'om the 6 , _ ] th the washer in its plastic bag and install the rubber washe _ in each end final position , place a of the inlet hoses . level on top of the washer ( if the washer 3 . ( 90 ° elbow end ) is installed trader a Carefifllv com _ ect the inlet counter , the washer hose marked HOT to the should not be able to outside " H " outlet of the rock ) . At ! just the fl'ont water \ ; five . Tighten by leveling legs up or hand , then tighten another down to ensure the washer is resting solid . Tm'n the 2 / 3 mrn with pliers . lock nuts on each leg up towards the base of the Carefifllv com _ ect the other washer and snug with a wrench . inlet hose to the inside " C " outlet of the water wflve . Tighten bv hand ; then tighten NOTE : Keep the leg extension at a minimum to another 2 / 3 mrn with pliers . Do not crossthread or prevent excessive vibration . The fi _ rther out the over - tighten these comaections . legs are extended , the more the washer will vibrate . 4 . Com _ ect the inlet hose ends to the HOT and COI , D If the floor is not level or is damaged , you may have water fimcets tightly by hand , then tighten another 2 / 3 to extend the rear leveling legs . For tmdercounter mrn with pliers . Turn the water on and check fin " leaks . instnllations , you can at ! just the rear legs by removing the front service panel . 15
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Installation Instructions 9 . Turn on tile power at a circuit breaker / fllse box . INSTALLING THE WASHER ( cont . ) 10 . Read the rest of this Owner's Manual . It contains 7 . Fo _ m a U shape on tile end of tile drain hose with wduable and hell ) tiff information that will save vou tile hose pointed toward tile drain . Place tile hose time and monev . in a laundry tub or standi ) ipe and secure it with tile cable tie provided in tile enclosm'e package . 11 . Before starting the washer , check to make sure : NOTE : If the drain hose is placed in a standpii ) e Main power is turned on . without limning a U shape , a siphoning action could Tile washer is plugged in . occm : There must be an air gap around tile drain hose . Tile water fimcets are turned on . A snug hose fit can also cause a siphoning action . F _ IThe unit is level . Tile shiI ) ping support hardware is removed and saved . Tile drain hose is properly tied up . There are no leaks at tile faucet , drain line or w ; ishei : 12 . Rim tile washer through a complete cycle . Check fi : , r water leaks and proper operation . 13 . If yam " washer does not operate , please review the Before You Call For Service section before CableTie CableTie calling tar service . 14 . Place these inst _ uctions in a location near the washer fin " fllture reference . REPLACEMENT PARTS CableTie If replacement parts are needed fin " your washe _ ; they can be ordered by visiting ore " Website at ge . com or bv calling 800 , GE , CARES , 8 . Plug tile power cord into a grounded outlet . NOTE : Check to be sure the power is off at a circuit breaker / fllse box before plugging the power cord into an outlet . 16
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Before you call forservice . . . Troubleshooting - tips Save time and money ! Review the charts on the following pages first and you may not need to call for service . Possible Causes What To Do Waterleaks Fill hoses or drain hose is • Make sure hose c ( mnections are tight at washer and improperly comaected tiu / cets and make sure end of drain hose is con'ecflv inserted in and secured to drain tiwilitv . Household drain may • Check hotlsehold l ) hunbing . You may need to call be dogged a l ) ltmd ) e _ : Constant water pressure • Tighten hoses at the tiu / cets and ttlrla the water off to the fill hoses at the atier each use . water source • Check condition of the fill hoses ; they shotdd be replaced every 5 vea _ s . Oversudsh _ g " Use loss detergent or low sudsing detergent . Toomany suds Type of detergent " Switch t ( ) a h _ sudsing detergent a nd fl ) lh _ w instructions on package . Very soft water " Try loss detergent . Water won't drain Drain hose is khaked or • Straighten drain hose and make stu'e washer is not improperly comlected sitting on it . " Top of drain outlet shotfld be loss than 8 ft . ( 2.5 m ) : l | ) ( ) ve flO ( ) l : Household drain may • Check household l ) hunbing . You may need to call be dogged a l ) luml ) e _ : Watertemperature Control is not set properly • Check water temperature control and ac ! iust . is incorrect Water supply is improperly " Make stu'e hoses are connected to correct thu ( ' ets . comlected Water valve screens are * T / 1 / " 11 ( ) _ the i \ _ ltel " S ( ) UFCe ; 111 ( 1 F _ J110 \ re the l \ tlte ] " COIl ] ) ect ] oI1 stopped up hoses fl'om the up ] ) er back of the washe / : Use a brus ] l or toothl ) ick to clean file screens in file machine , Recolmect the h / ) ses and true1 the water back on . House water heater is " Make sure house water heater is delivering water not set properly at 120 ° - 140 ° F ( 48 ° - 60 ° ( : ) . Water does not enter Water supply is turned off • Turn on b ( ) th h ( ) t and cold finwets fidlv . washer or enters slowly / 7
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Before you call forservice . . . Possible Causes What To Do Washer pauses in cycle The washer normally pauses between washing steps Washer won't operate Washer is unplugged • Make sure cord is I ) lugged , , secm'elv • into a working , outlet . Water supply is turned off • Turn both hot and cold Lmcets fllllx on . Circuit brea _ ker / fuse is • Check house circuit breake _ / fllses . Replace fllses or tripped / blown reset breaker : Washer should haxe separate outlet . Controls are not set • Check controls and make sure the STARTer properly DELAFSTARTbutton has been pressed . Door is open • Close door and press the STARTbutton . Dispe _ ser drawer is open • Close drawe _ : Motor is overheated • " x _ asher motor will stop if it becomes oxerheated . It will automatically restart alter a cool dowu period of up to 30 minutes ( if washer has not been manually turned off ) . Washerwon'tspin Washer door open • Make sm'e door is ch ) sed . Dispenser & cawer open • Close ( h'awex ; Load is too small • Add one or two similar items to help balance the load . Possible Causes What To Do Washer is noisy Washer is uneven • Make sure washer is level and rests firefly on the floox : Washer load is m _ balmlced • Press the PAUSEbutton to stop the washer , open the door and redistribute the load evenlx . Close the door and restart . High pitch jet engine som _ d • This is nom _ al din'lug the spin cycle . Squealing somad or hot • Washer is oxerloaded . Stop washer and reduce load . rubber odor Shipping bolts mid foa _ m block • See Installation Instructions fin " directions to remoxe have not been removed shipping bolts and loam block . Rattling m _ d clm _ khag caused • Check ( hmn for foreign objects . Turn items with by foreign objects in tub metal fasteners inside out . Call authorized serxicer to or pump or metal fasteners inspect pump . hitting tub Possible Causes What To Do i ! ! Lintorresidueon Incorrect sorting • Separate lint produce _ ti'om lint collecting . clothes • Excess wash time max create lint . Washing too long Detergent not dJssolvhag • Try a liquid detergent . • / _ . lse tV } llIneI " water teinperattlre . • Wash drmn max be rifle loaded xfith loosely added items . Overloading Incorrect use of fabric softener • Check rid ) tic softener package fiw instructions and fi ) llow directions for usino , _ dispense _ ; / 8
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Possible Causes What ToDo Clothes too wet Load is too small * Add one to two similar items . Load is out of balance * Redistribute load . Pilling Result of normal wear on • X _ ] file this is not caused by tire washeL you can slow tire poly - cotton blends mad pilling process 1U washing gm _ ueuts inside out . fuzzy fabrics Grayed or yellowed Not enough detergent • Else c ( m'ect mnount ( ff detergent . clothes Hard water • krse hottest water safe fin " tid _ ric . • Use a water conditioner like Calgon bnmd or install : 1 w : lteI " S ( ) _ tellel ' , Water is not hot enough • Make sm'e water heater is delivering water at 120 ° - 140 ° F ( 48 ° - 60 ° C ) . Detergent is not • TI _ ' a liquid detergent . dissolving Dye Wmasfer • Sort clothes by colo _ : / f thbfic label stntes wash separate / g trustable dyes may be indicated . Colored spots Incorrect use of fabric • Check tid _ ric soDeuer package fl ) r instructions and tollow softener directions tot using dispeuseL Dye transfer • Sort whites or lightly colored items fl'om dark colors . • Prouq ) tly rel / / OVe wash load ti'om washer . Wrinkling Improper sorting • Avokl mixing heavv itelus ( like work clothes ) with light items ( like l _ louses ) . Overloading • l , ( > ad ) r ( > tll " washer s ( > cloth es have en ( ) ugh ro ( > m tO U / OVe ti'eelv . Incorrect wash cycle • Match Cycle selection to the t } pe ot ed ) fic you are washing ( especially tot easy care loads ) . Repeated washhlg in • Wash in w : mn or cold water : water that is too hot Snags , holes , tears , rips Phas , snaps , hooks , sharp • Fasten snaps , hool _ s , buttons and zippers . or excessive wear buttons , belt bucldes , • Remove loose items like pins , objects in pockets zippers , mad sharp objects left in pockets and shm ] ) lmttous . • Turn knits ( which snag easily ) inside out . Undiluted chlorine bleach • Never add tmdiluted bleach to wash or allow clothes to come in contact with tu _ diluted bleach . Follow directions for use of bleach dispeuseL Chemicals like hair bleach • Rinse items that may have chemicals on them betore or dye , permmaent wave washing . solution / 9
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GEWasherWarranty . All warranty service provided by our Factory Service Centers , Staple your receipt here . or an authorized Customer Care _ technician . Toschedule service , on - line , Proof of the original purchase 24 hours a day , visit us at ge . com , or call 800 . GE.CARES ( 800.432.2737 ) . date is needed to obtain service Please have serial number and model number available when calling under the warrantF for service . i We Will Replace : One Year Anypart of the washer which t _ fils due to a detect in mate _ ' ials or workmanship . Dtu'ing this From the date of the limited one - year warranty , GE will also i ) roxide , free of charge , all labor and related set \ ice origina ! purchase costs to x'eplace the defective part . • Service trips to your home to teach you how to use • Replacement of house fuses or resetting of circuit breakers . the product . • hnproper h _ stallation , delivery or maintenance . • Damage to the product caused by accident , fire , floods or acts of God . • FaJhtre of the product if it is abused , llfisused , or used for other than the intended purpose or used commereially . • h _ cidentaJ or consequential damage caused by possible defects with this appliat _ ce . • Damage after delivery . • Product not accessible to provide required service . EXCLUSION OF IMPLIED WARRANTIES - - Your sole and exclusive remedy is product repa # as provided in this Limited Warranty . Any implied warranties , including the implied warranties of merchantability or fitness for a particular purpose , are limited to one year or the shortest period allowed by law . Thiswarranty is extendedto the onginal purchaserand any succeed / hgowner for products purchasedfor home usewithin the USA . If the product is located in anarea where serviceby a GEAuthorizedServiceris not availeble , youmay beresponsiblefor a trip charge or youmay berequired to bring theproduct to anAuthon2edGEService / ocatlbn forservice . In Alaska , the warranty excludesthe cost of shlpplbg orserviceca / leto yourhome . Somestates do not allow the exclusionor hYmtationof incidental or consequentialdamages . Thiswarranty gives youspecific legal n _ ? htsa , nd you may also have othernghts which vary fromstate to state . Toknow what your legal nghts are , consult your local or state consumeraffaffs office or yourstate _ Attomey General . Warrantor : General Electric Company . Louisville , KY 40225 23
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ConsumerSupport . gEAppliancesWebsite go . corn Have a question or need assistanre _ dth ? our appliaure ? Tr } the GE Appliances _ v \ ebsite 24 horn's a day , am da * of the _ , ear ! For greater c { mvenience and thster serxice , } ou can now download Owner's Mmmals , order parts or even schedule service on - line . ScheduleService go . corn Exper { ( ; E repair sel _ ' ice is onl } one step awa _ fl'om _ our doo _ : Get on - line and schedule _ our service at } our convenience 24 horn's an ) da ) of the ) ear ! Or call 800 . GE . ( 2M _ ES ( 800.432.2737 ) during mmnal business horn's . RealLifeDesignStudio go . corn GE suppoIts the Univexsal Design concept - - prodt / cts , services and eIiviroI ] ll ] ellts that call be used by people oI all ages , sizes and capabilities . We recognize the need to design fbr a wide range of physical and mental abilities and impairments . For details of GE's Universal Design applications , including ldtchen design ideas fbr people with disabilities , check out our Website toda > For the hearing impaired , please call 800 . TDD.GEAC ( 800.833.4322 ) . ExtendedWarranties go . corn Purchase a GE extended _ < u'ranB and learn about special disrom _ ts that are a _ ailable while _ our . _ < m'anB is still in efibct . Y _ m can pro'chase it on - line an } _ ime , or call 800.626.2224 during mmnal business horn's . ( ; E Consumer Home Services will still be there atter } our warrant } expires . PartsandAccessories ge . corn Individuals qualified to sel _ ' ice their own appliances can have pmq : s or accessories sent direcdv to their homes ( VISA , MasterCard and Discover calds aie accepted ) . Order { } ] ] - lille today , 24 hours every clay or by ph { me at 800.626.2002 dining normal business hours . instructions contained in this manual cover procedures to he performed by any user . Other servicing generally should he referred to qualified service personnel Caution must he exercised since impreper servicing may cause unsafe operation . _ ontact Us go . corn If you are not satisfied with the service you receive fl ' { } m GE , contact us on ore " Website with all the details including yore " phone numbec or write to : General Manage _ ; Customer Relations GE Al : lpliances , Appliance Park Ix } uisslle , KY 40225 Register your new appliance on - line - - - at your convenience ! Timel } product registration will allow for enhanced " I RegisterYourAppliance ge . com q communication and prompt service trader the temps of } our _ arranB _ sh { } uld the need arise . _ m ma } als { } _ , mail ill the pre - printed registrati { m card included in the l ) acldng , material . 24
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