Register / log-in to add to your Hammerwall Collection.
Manual Location
The Search Results for the Search Section to the left will appear here.
Page: 1
Howto get the best fromYl [ ) ! [ / r Dishwasher Contents Use and Careof Air Gap 11 Appliance Registration 2 built - in models Care and Cleauing 11 China , C _ ystal , Sterling 10 HDA467L Cycle Features 4 HDA467K Detergent , Detergent Guide 6 , 7 Dispenser Cups 7 HDA477K Door Latch 4 HDA497K Euergy - Saviug Tips 2 Front Palm Color Chauge 11 Loading 8,9 Model and Serial Numbers 2 Operating Guide 4,5 Cycle Selection 5 Drying Options 47 Soil Level Plate Warmer 5 Problem Solver 12 - 14 Repair Service 15 Rinse Agent 6 Safety II _ stmctions 31 User Maintenance Instructions 1 Warranty Back Cover Water Temperature 6 Winter Storage 11 GE Answer Center " 800.626.2000 Holr _ lNr
Page: 2
Help us help you . . . Enemy - saving tips Write down the model and The power consumption of your Before _ your dishwasher , dishwasher cau be minimized if serial numbers . read this book carefully . you follow these suggestions : You'll find them on a label thstened It is intended to help you operate • Operate dishwasher only when and maintain your new dishwasher to the tub wall just inside the full . Let dishes accunmtate in dishwasher door . properly . dishwasher When you put in a These lmmbers are also on the partial load , use RINSE HOLD Keep it handy for answers to your Consumer Product Ownership cycle to rinse off heavy soils . Be questions . Registration Card that comes with sure to latch door when waiting for your dishwasher . Before sending full load . This helps keep soils If you don't understand something in this card , please write these moist , easier to remove . or need more help , write ( include numbers here : • Select cycle that uses least your phone lmmber ) : amount of water to remove soil Consumer Affairs from load . See pages 4 and 5 Model Number Hotpoint • If you don't need your dishes Appliance Park Louisville , KY 40225 Serial Number right away , use your Drying Heat OFF feature that turns the dlying Use these numbers in any heater off automaticMly and saves correspondence or service calls energy . Dishes dry naturally over a concerning your dishwasher . longer period such as overnight . If you received a damaged dishwasher . . . Immediately contact the dealer ( or budder ) that sold you the dishwasher . Save time and money . Before you call for service . . . Check the Problem Solver ( pages 12 - t4 ) . It lists causes of minor operating problems that you can correct yourself .
Page: 3
IMPORTANT SAFETY INSTRUCTIONS Read all instructions before using this appliance . WARNING - - When using this * Load light plastic itemsso • Keepallwashing detergents appliance , always exercise basic they willnot become dislodged and wettingagentsout of the safety precautions , including the and drop to the bottomof the reach of childrenp , referablyin a locked cabinet . Observe all following : dishwasher - they might gcome into contactwith the heatin warningson containerlabels to • Use this appliance only for unit and be damaged . avoidpersonaliniury . its intended purpose , as you will f'md described in this Use • NYDROGEN GAS is To minimize the possibility of and Care Book . injury . produced by the chemical action within your water heater . It ecanr • This dishwasher must be • When loading items tObe accumulate in the water heat washed : properly installed and located and / or water pipes if hot water in accordance with the A . I . axzatesharp items so that has not been used for a period of Installation Instructions before they are not likely to damage two weeks or longer . HYDROGEN itis used . If you did not receive the door seal , and OASIS EXPLOSIVE . To prevent an Instigation Instructions sheet the possibility of damage or B . Loadsharp knives with the with your dishwasher , you can injury , if you have not used hot handlesup to reduce the risk obtain one by contactingthe water for two weeks or more , or of cut - type iniuries . service location nearest you . move into a residence in which • Do not touch the heating - This appliance must be the hot water system may not elementduring or ilmnediately connected to a grounded metal , have been used for some time , after use . turn on all hot water faucetsand permanent wiring system ; or an equipment - grounding conductor allow them to run for several • Do not operate your dishwasher must be run with the circuit minutes before using any unlessall enclosure panels are conductors and connected to the electrical appliance which is properly in place . connected to the hot water equipment - grounding terminal or lead of the appliance . • Do not tamper with controls . system . This will allow any hydrogen gas to escape . Also , - - Connect to a properly rated , • Do not abuse , sit on , or stand since the gas is flaimnable , do protected and sized power - supplyad . on the door or dishrack of the not smoke or use an open flame circuit to avoid electricaloverlo dishwasher . or appliance during this process . • Use onlypowder or liquid • Close supervision is necessaryear detergentsor wetting agents if this applianceis usedby or n recolmnendedfor use in a SAVE THESE children . Do not allow children dishwasher . to play inside , on or with this INSTRUCTIONS applianceor any sdiscardedcarded • Do notwashplastic items unless appliance . Dispose of di marked " dishwasher safe " or the appliancesand shipping or . equivalent . Forplasticitemsnot sor's packing hnhaterialproperlywasher , marked , check themanufacture Beforediscardinga dis recolmnendations . remove the door of the washing compartment .
Page: 4
How to operate your dishwasher Door Latch Cycle Indicator Dial ( Locked ) ( Turn to Start ) ! f I'IOTPOINT STEP 1 . Load your dishwasher STEP 4 . Select the Cycle and start , For LIGHT WASH cycle : dishwasher . with dishes , silvem , are , pots , pans , a . Be sure door is unlatched . bowls , etc . according to If your dishwasher & ains iuto a instructions on pages 8 and 9 . food waste disposer , operate the disposer until it is empty before STEP 2 . Add detergent to the starting the dishwasher . ( See Cycle detergent dispenser . Make sure the selection hints on next page . ) Cycle Indicator Dial is at OFF u ° 7 ? 2 positiou before adding detergent . To obtain the benefits of a complete See pages 6 aud 7 . cycle , be careflfi that you do not turn the dial any further than Use rinse aid agent to help prevent b . Slowly turn Cycle Indicator Dial necessary to start the dishwasher . spotting . See page 6 . to LIGHT WASH position . , For NORMAL WASH cycle : STEP 3 . Select DRYING HEAT c . Latch door to start the cycle . Option . It must be ON for PLATE a . Latch the door . • For RINSE HOLD cycle : WARMER cycle , OFF for RINSE HOLD cycle . It can be ON or OFF , a . Be sure door is unlatched . at your option ( see below ) , for any b . Select DRYING HEAT OFF of the wash cycles . drying option . DRYING _ } DRYING HEATOFF HEATON b . Slowly turn Cycle Indicator Dial to ON position to start the cycle . There is a time delay between s _ _ start - up and water fill so you will DRYING HEAT ON . Turns the not hear any wash action right c . Slowly turn Cycle Indicator dryiug heater on for * hst drying . away . Dial to RINSE HOLD position . DRYING HEAT OFF . Turns the d . Latch door to start the cycle . drying heater off to save euergy . Dishes will dry naturally over a longer period such as overnight . If you need your dishes sooner , open the dishwasher door after the cycle is complete to reduce the natural drying time . Use of this option reduces the electrical energy used by this model approximately 10 % for the NORMAL WASH cycle .
Page: 5
Cycle selection hints . For PLATE WARMER cycle : RINSE HOLD For rinsing It is important to follow the loading a . Load clean plates and dishes to partial loads which will be washed be warmed . instructions on pages 8 and 9 . later . Select DRYING HEAT - - b . Select DRYING HEAT ON NORMAL WASH For most OFF drying option . Do not use drying option . loads of evmTday dishes , glasses c / ete12 _ ent . and cookware with medium soils • c . Leave the door unlatched . PLATE WARMER For warming LIGHT WASH For dishes clean dishes and serving plates for that have been pre - rinsed before LIGHTWASH • the serving of hot food . loadiug . Also , for washing very OHm • RINSE Vl OFF • lightly soiled dishes with soils that have not dried on . I _ lE WARMER d . Slowly turn Cycle Indicator Dial clockwise to PLATE WARMER position . e . Latch the door to start the cycle . What happens in each cycle . You'll hear occasional clicking Wash sounds : Water Use Cycle Time wash Gallons ( approx . Soft food disposer shredding Cycle Sequence Cycles ( approx . ) mmutes ) action • NORMALWASH 10.7 56 * Dram valve opening to pump water out . F . . . . ' Rinse Rinse Rinse LIGHT WASH 8.9 51 Timer coutrol as cycle progresses . RINSE HOLD 5.1 15 i ( RRiinnssee ] _ Detergent cup opening . * DRYING HEAT ON : Add28minutes . • During the drying period : The motor stops • Water vapor is released ethrough . the vent under the door handl It maybe visible .
Page: 6
How to choose and use Good dishwashing starts laundry or 11 _ llhl ot water for with HOT water . showers , give your water heater the right detergent . time to recover before operatiug the To get dishes cleau aud dry you First , use only powder or liquid dishwasher . need hot water . To help you get detergents specifically made for To improve wasMbility if the water water of the proper temperature , use in dishwashers . Other types is less thau 120 ° F aud you cannot your dishwasher automatically _ ill cause oversudsing . adjust your water heater : Select a heats the water in the wash cycle . longer cycle and fill both detergeut Second , check the phosphate For good washing and drying , the cups at least half - full with detergent . content . Phosphate helps prevent entering water must beat least hard - water materials from fomm _ g 120 ° F . To prevent dish damage , spots or film on your dishes . If your inlet water should not exceed 150 ° E Help prevent spotting water is hard ( 7 grains or more ) , with a rinse agent . How to test water temperature : your detergeut has to work harder . Check the water temperature Detergents with a higher phosphate A rinse agent makes water flow off inside your dishwasher with a level will probably work better . If dishes quicker than usual . This caudy or meat thernaonaeter . the phosphate content is low ( 8.7 % lessens water spotting and makes or less ) , you'll have to usc extra drying filster , too . Let the dishwasher run through detergent with hard water . one fill and pump out cycle , then For best dishwashing performance , let the dishwasher fill with water use of a rinse agent such as JET - DRY Your water department can tell the second time . brand is reconunended . you how hard your water is . So When you heal the water stop can your county extensiou agent . Rinse agems come in either liquid filling , unlatch the door and slowly Or your area's water softener or solid form . Your dishwasher open it . uses the solid form . compauy . Just call and ask them how many " grains " of hardness is Measure the temperature of thethis If you can't find any rinse agent , in your water . water in the bottom of the tub write : way : How much detergent should you BENCKISER CONSUMER use ? That depends . Is your water PRODUCTS , INC . " hard " or " soft ' " ? With hard water , ( " , lET DRY " ) you need extra detergent to get 411 W . Putnam Ave . dishes cleau . With soft water , you Greenwich , CT 06830 need less detergent . Too nmch detergent with soft water not only wastes money , it can be harmful . It can cause a permanent cloudiness of glassware , called " etching . " An outside layer of glass Remove the silvepa , are basket aud is etched away ! Of course , this takes place a candy or meat thermometer some time . But why take a chance in the water towards the middle of when it's easy to film out the the tub . If the temperature is less hardness of your water . than 120 ° F , you will not get good Keep your detergent fresh and washing results . Higher water dry . Under the siuk isn't a good temperature is needed to dissolve place to store detergent . Too nmch grease and activate powder moisture . Don't put powder detergent detergents . into the dispenser until you're Helpful hints : If omside ready to wash dishes , either . temperatures are mmsually low , or ( It won't be fresh OR dry . ) if your water travels a long distance If your powder detergent gets old from water heater to dishwasher , or lumpy , throw it away . It won't you may need to set your water wash well . Old detergent often heater's thermostat up . If you have won't dissolve . not used hot water for some time , the water in the pipes will be cold . If you use a liquid dishwasher Turu Oll the hot water fimcet at the detergent , these precautions are not sink and allow it to run until the necessm T because liquid detergents water is hot . Then start the dou't " lump " as they age or come dish , a , asher . If you've recently done in contact with water .
Page: 7
How to prepare the dishes for washing 3 . Try to remove food scraps and You'll find two detergent If this is your first dishwasher , or dispensers on the inside door of if you're replacing a nmch older place dishes in dishwasher before soil has a chance to dry and become your dishwasher . Two , because model , you may wonder how nmch hard . Dishes with dried - on soil are pre - preparation your dishes need . some cycles use two washes . Actually vmN little . Pre - rinsing of more difficult to wash and mayAL not come clean in the NORM normal food soils is not necessm N . With common sense and a little WASH cycle . Remember to use your RII _ $ E HOLD cycle for small practice you'll soon know whatme foods to remove . Here are so " holding " loads . guidelines : Note : The foods mentioned above 1 . Scrape off bones , seeds , skins , are for examples only . Other foods toothpicks and other hard solids . It not mentioned may also need to be is also best to remove hard shelled removed from your dishes . You may also want to consider removing foods vegetables , meat trimmings , leafy vegetables and crusts . Remove such as nmstard , mayolmaise , See C'Detet2qent Usage Guide " vinegar , lemon juice and other excessive quantities of oil or below . ( Be sure the ( ) , cle Indicator foods that can cause discoloration grease . Dial is ' at OFF position bejbre of stainless steel if allowed to remain adding detet2qent . Othet _ A4se the 2 . Remove large quantities of anyilt - on dishes for a long period of time . detet \ qent cup will not close and food . Your dishwasher has a bu in latch properlyj soft food disposer that pulverizes soft food bits and flushes them away . It can handle small amounts of soft foods , but large amounts will be difficult to handle . Close the main cup . NOTE : Dete < qent cup maybe opened manually with tlo harm . Detergent Usage Guide ( powder or liquid ) MEDIUM WATER HARD WATER SOFT WATER ( 3 - 7 grains ) ( 7 - 12grains * ) ( 0 - 3 grainshardness ) CYCLES Main Cup : _ Main Cup Open Cup Main Cup ] Open Cup IOpen Cup : _ Half Full _ Half Full Completely . _ Completely NORMALWASH cycle 1 . Tablespoon . _ 1 TaNespoon Full Full minimum mlnnnum Half Full None None LIGHT WASHcycle 17fablespoon None Completely minimum Full Use no detergent Use no detergent Use no detergent RINSE HOLD cycle ' 12 grains and up is extremelyhard water . A water softeneris recommended . Without it , limecan build up in the water valve . The watervalve may stickwhile open and cause flooding . : } Filled Main Cup holds 3 tablespoons ; FilledOpen Cup holds 2 tablespoons
Page: 8
How to load your dishwasher How to load the TOP RACK The top rack is best for glasses , cups and saucers . Cups and glasses fit best along the sides . This is the place for dishwasher - safe plastics , too . Make sure small plastic items are lodged in tightly so they can't fall onto the This is a random mixed load , the most common 13pe you Calrod ® heating refit . Arrange stemware so that it cannot will have . move easily . Don't let the glasses touch each other . Make sure dishes are properly loaded to insure that water can reach the soiled surfaces . The wash arm in the bottom sprays water up . The tower that rises in the center sends water om over the dishes to wash the items in the upper rack . I I Sauce pans , mixing bowls and other small items may be place _ face down in the top rack . The top rack is handy for all kinds of odd shapes . Be sure the force of water and detergent can reach soiled surfaces . WATCH OUT FOR THIS . The wash tower rises through the center of the bottom rack during the wash and rinse portions of the cycle . Don't block it or load tall things next to it . Also , be carefllt not to let a portion of an item such as a pot or dish handle extend through the bottom rack . This could block the wash arm and cause poor washing results .
Page: 9
How to load the BOTTOM RACK Fit plates and saucers between the pins . Place items so Heavily soiled pots , pans and casseroles MUST be that water and detergent from wash arm can reach soiled loaded in the bottom rack , facing down . Prop broiler surfaces . pans and racks along the edge . Don " t let anyd item exten through bottom . Put flatware in the removable basket with handles up to Precaution ! protect your hands . Mix knives , forks and spoons so Take out anything that may tall or extend through the they don't nest together . Distribute evenly . Small plastic bottom of the basket . items , such as measuring spoons and lids from small containers ale not recommended for automatic dishwashing . If placed in the dishwasher , they should go in the bottom of silvel _ , are basket with silvela _ , are on top .
Page: 10
What you can usually wash safely in your dishwasher . And what you can't . Usually Material Safe Exceptions ( not safe ) Special Instructions Aluminum YES Some colored anodized Some darkeningor spottingpossible . Removeby aluminum can fade . scouringwith soap - filledsteel wool pads . China / YES Antique , metal - trimmed , If in doubt , check with the manufacturer . Or test wash Stoneware hand - painted or over - the - glaze one piece daily for at least a month . Compare with the patterns fade . rest of the set . Gold leaf will discolor . Crystal YES Antique , metal - trimmed or Load securelyto prevent movement . hand - paintedpatterns fade . Check manufacturer's instructionsfor your crystal . Gold leaf will discolor . Non - dishware NO Do not wash in dishwasher . Damageto dishwasher items - such and discolorationor staining of dishwashermayresult . as electronic air cleaner filters , furnace filters , paint brushes , etc . Glass YES Milk Glassmay yellow . Iron NO Iron willrust . NO Pewter tarnishes . Pewter Plastics YES If itdoesn't say DISHWASHERSAFE , test one piece before dishwashinagn entire set . Washin top rack only . Stainless steel YES Rinse if not washingimmediately . Salty or acid foods can stain if left on . YES Sterling Silver Don't put in same silverware Rinse if not washingimmediately . Salty or acid foods can basket with stainless steel . and Silver stain if left on . Dry detergent can cause difficult - to - remove plate Contactbetween metals can black spots . Place in back section of silverwarebasket to avoidexposure to detergent from the detergentcup . damagesilver . Don't wash copper utensils in the same load . Silver may get a brown film . Adhesive usedto attach some hol ! ow - handleknives can loosen . Non - stick YES Afterwashing , wipethe non - stickcoating area with coatings vegetable oi ! to keep it from losingits non - stick quality . Tin NO Tin can rust . Wood NO Woodcan warp , crack or lose its finish with any type washing . 2 . Wait a few seconds until the Forget a dish ? Here's when However , opening the door during any cycle lessens cleauing power . water calms . Then open the door . you can add it . So try to load everything at the 3 . Add dishes you've forgotten . Add dishes any time during the begilming . RINSE HOLD cycle . With other 4 . Close the door and push the Here's how to add a forgotten dish : wash cycles , you can add dishes latch to the far right . When the at auy time BEFORE the main 1 . Push the door latch to the left . door is locked , washing will detergent wash portion of the cycle . continue . Washing will stop . 10
Page: 11
Care and Cleaning USER MAINTENANCE INSTRUCTIONS Built - in dishwashers How to prepare your The air gap is easy to clean . dishwasher for winter With most types , first turn off the often use an air gap . dishwasher , then lift off the chrome storage . Keep it clean . cover . Theu unscrew the plastic If the dishwasher is to be left unused An air gap is a phmlbing device . cap aud check for ally build - up in all unheated location duriug the of grit . A toothpick makes It protects your dishwasher against wiuter mouths , have a service water backing up iuto it if a drain cleaning easy . teclmiciau take the following steps clogs . The air gap is not a part of Check the air gap any time your to prevent the machine from freezing : the dishwasher . And you may not dishwasher isn't draining well . even have oue . Not all phmlbiug • Remove fuses or trip circuit codes require air gaps . breakers to remove electric power To keep your dishwasher from the dishwasher . looking good . . . " TWO TYPES • Turn off water to dishwasher . OF AIR GAPS Discounect tile water inlet 1 ine Cleau the control pauel with a from the water valve and & ain . lightly dampened cloth . Dry thoroughly . Do not use abrasives • Remove water valve from the or shalp objects on the palM . dishwasher and blow on small They can damage it . plastic outlet to remove water . Replace water valve and water line . Clean the outside with a good appliauce polish wax . The outside • Remove plug ill bottom of 1 - ubber cabinet finish is durable , but it can boot aud drain completely . Replace scratch . So use no scouriug pads , the plug . If you have all air gap , check it harsh or gritty cleaners . at least once a month . THE AIR Appliance Polish Wax & Cleaner GAP IS NOT PART OF YOUR ( Cat . No . WR97X0216 ) is available DISHWASHER . IT IS NOT from Hotpoint Appliance Parts COVERED IN YOUR WARRANTY . Marts . The inside usually takes care of itself . If it should ever need cleauiug , use a mild cleansing powder . Scouring pads and harsh cleaners can mar the finish . How to change color panels ( ModelHDA497K ) Your dishwasher comes with Note : Do not operate dishwasher Special % " thick wood inserts can replace the two metal palms . while changing panels or when reversible and imerchaugeable lower access panel is removed . frout pauels . Both door aim access Dimensions for IA " wood inserts : pauels are held in place by the Door PalM : 23 _ ' W x 17 _ " H . pauel trim . Each side of each palm is finished in a different color . Access PalM : 23 _ " W x 6 ¾ " H . To change color panels : Other special finishes call be applied to tile metal panels to 1 . Take om two screws from door match your kitchen decor . aud two screws from access pauel Theu remove tile side trims fiom either side of the dishwasher . 2 . Slide out the panels and replace them with the color you want in front . 3 . Replace the side trims .
Page: 12
Questions ? Use This Problem Solver POSSIBLE CAUSE AND REMEDY PROBLEM DISHWASHER A fusein your home may be blown , or the circuit breaker tripped . Replace fllse or WON'T RUN reset circuit breaker . Remove any other appliances from the circuit . L _ USUAL NOISE Utensils may not be secure on rack pins . Or something small may have dropped from the rack . Water is causing utensils to rattle . Make sure everything is securely placed in dishwasher . DISHES DON'T DRY Make sure inlet water temperature is correct . ( See page 6 . ) Unload the bottom rack first . Water from dishes in the top rack maybe spilling into tl " bottom rock . Check for improper loading . Dishes shouldn't nest together . Avoid overloading . UNCLEAN DISHES Check inlet water temperature . It should beat least t20 ° E ( To test , seepage 6 . ) AND FLATWARE To obtain the benefits of a complete cycle , be careful that you do not turn the dial an further than necessary to start the dishwasher . Water pressure may be temporarily low . Turn on a faucet . Is water coming out slower than usual ? If so , wait until pressure is normal before using your dishwasher . Plugged air gap . ( See page 11 . ) Improper rack loading . ( See pages 8 and 9 . ) BLACK OR GRAY Aluminum depositsoften leavemarks when they rub against other things . Remove marks with a mild abrasive cleanser . MARKS ON DISHES DETERGENT LEFT Water may not be reaching the detergent cups . Move dishes that maybe blocking IN DISPENSER CUPS detergent cup . The dispenser cover may not be opemng or may be blocked by improperly loaded items . If you used a powder detergent , open the cup and remove any caked - on detergent . If the cup still doesn't open automatically , call tbr service . Detergent maybe old . If the powder detergent is hard or eake , , din the box , throw it a _ The detergent may not be working well . Try another brand . 12
Page: 13
PROBLEM POSSIBLE CAUSE AND REMEDY DETERGENT CUP Cycle Indicator dial must be ill OFF position for cup to latch properly . If you unlatch WON'T LATCH the door and open it to dry your dishes , the Cycle Indicator does not advance to AFTER ADDING OFF by itself . DETERGENT SPOTSAND FILMING Spotting can be caused by all these things : ON GLASSES AND • Extremely hard water . ( Seepage 6 . ) FLATWARE • Low inlet water temperature . ( To test , seepage 6 . ) • Overloading the dishwasher . • Improper loading . ( Seepages 8 and 9 . ) • Old or damp powder detergent . • Phosphate level in detergent too low . ( Seepage 6 . ) • Too little detergent . ( Seepage 7 . ) Due to varying local water conditions and personal preferences , try several brands of detergents to find one that gives the best results for you . A liquid dishwasher detergent may help reduce filming . To remove severe spots and film from glassware : 1 . Remove all metalutensils fiom the dishwasher . 2 . Do not add detergent . 3 . Select NORMAL WASH cycle . 4 . Start the dishwasher and allow to run for 15to 20 minutes . The dishwasher will now be in the mare wash . 5 . Then open the door and pour 2 cups ( 500ml ) of white vinegar into the bottom of the dishwasher . 6 . Close the door and allow to complete the cycle . If vinegar rinse doesn't work : Repeat as above , except use 1 / 4 cup ( 60ml ) of citric acid crystals instead of vinegar . ( Most drug stores carU citric acid crystals . If yours doesn't , call Hotpoint Factory Service . ) Using a vinegar or citric acid crystalrinse more than twice a month ' ? Consider a home water softener , CLOUDINESS ON If vinegar or citric acid crystal rinse doesn't work , the cloudiness is " etching ' . ' The film GLASSWARE camlot be removed . It can be prevented : Useless detergent if you have soft water . Wash glassware in the shortest cycle that will get them clean Water temperature entering dishwasher exceeds 150 ° F . YELLOW OR BROWN Tea or coffee can stain cups . Remove the stares by hand , using a solution of 1 / 2 cup FILM bleach and 3 cups warm water . An overall yellow or brown film on dishes or glassware can be caused by iron deposits in water . A special falter in the water supply line is the only way to correct this problem . Your water softener company call tell you about tile filter . Yellow film on sterling silver results when you wash copper utensils in the same load . Silver polish will usually remove this stain . ( coH # Hued oH next page )
Page: 14
The Problem Solver ( continued ) PROBLEM POSSIBLE CAUSE AND REMEDY CHIPPING OF CHINA Rough _ _ cause chippingL . oad with care , Make sureglassware and china are secureandcan'tjar loose , { Seepages8 & 9 for correctway to load glassware . ) Make sure tallglassesandstemwarewill clear the topof the tub whenyou push the rack into the dishwasher . Always usethe top rackfor delicateitems . SMALL AMOUNT OF Water around the outlet on the tub bottom at the back of the tub is normal . It is clean WATER STANDING water . It's the _ @ keep tho water seal lubricated . IN THE BOTTOM OF THE TUB WATER WON'T PUMP If the emirebottomofthe tubhaswater , ! mumay havea drain problem . Clean the air gap , OUT OF THE TUB if you Mvee _ . _ 11 . ) Check the kitchen sink . Is it d _ ning well ? You may need a plumber . If dishwasher - illtO disposer , run disposer to clear . Be sure disposer is not clogged . SUDS IN THE TUB Sudsing _ nts ale not meant for dishwashers , USE ONLY AUTOMATIC DISHWASHER DETERGENTS TO AVOID S _ SING . Toremove suds - the tub : Open the dishwasher . Let suds evaporate . Add 1 gallon of cold water to the tub . Close and la & h the dishwasher . Pump out water by slowly turning the control dial until a drain period is reached . Repeat if necessary . DISHWASHER LEAKS Suds cancause unit to overflow . That's why it's so importantto use a detergent that's designed IN ' automatic dishwashers . If you need more help . , call , toll free : GE Answer Center ® 800.6262000 consumer information service
Page: 15
If You Need Service To obtain service , see your warranty Oll the back page of this book . We're proud of our service aud waut you to be pleased . If for some reason you are not happy with the service you receive , here are three steps to follow for fluther help . FIRST , contact the people who serviced your appliauce . Explain why you are not pleased . In most cases , this will solve the problem . NEXT , if you ale still not pleased , write all the details - including your phone number to : Manager , Consumer Relations Hotpoint Appliauce Park Louisville , Kentucky 40225 FINALLY , if your problem is still not resolved , write : Maior Appliance Consumer Action Palm 20 North Wacker Drive Chicago , Illinois 60606
Page: 16
YOUR HOTPOINT DISHWASHER WARRANTY Save proof of original purchase date such as your sales slip or cancelled check to establish warranty period . FULL ONE - YEAR WARRANTY This warranty is extended to WHAT IS COVERED the original purchaser and any For one year from date of original succeeding owner for products purchase , we will provide , free of purchased for ordinary home use charge , parts and service labor in the 48 mainland states , Hawaii in your home to repair or replace and Washington , D . C . In Alaska the any part of the dishwasher that warranty is the same except that it is fails because of a manufacturing LIMITED because you must pay to defect • ship the product to the service shooel or for the service technician's trav costs to your home . All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care ® servicers during normal working hours . Look in the White or Yellow Pages of your telephone directory for HOTPOINT FACTORY SERVICE , GENERAL ELECTRIC - HOTPOiNT FACTORY SERVICE or HOTPOINT CUSTOMER CARE @ SERVICE . e Service trips to your home to * Replacement of house fuses or WHAT IS NOT COVERED teach you how to use the product . resetting of circuit breakers . Read your Use and Care material . • Cleaning or servicing of air gap If you then have any questions device in drain line . about operating the product , please contact your dealer or our • Failure of the product if it is used Consumer Affairs office at the for other than its intended purpose address below , or call , toll free : or used commercially . GE Answer Center ® • Damage to product caused 800.626,2000 by accident , fire , floods or acts consumer information service of God . • Improper installation . WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES . If you have an installation problem , contact your dealer or installer . You are responsible for providing adequate electrical , plumbing and other connecting facilities . Some states do not allow the exclusion or limitation of incidental or consequential damages , so the above limitation or exclusion may not apply to you , This warranty gives you specific legal rights , and you may also have other rights which vary from state to state . To know what your legal rights are in your state , consult your local or state consumer affairs office or your state's Attorney General . Warrantor : General Electric Company If further help is needed concerning this warranty , write : Manager - - Consumer Affairs , GE Appliances , Louisville , KY 40225 HDA467L HDA467K I'IO'I INI " I PartNo . 165 D308OPlO7 HDA477K Pub No . 39 - 5194 HDA497K 6 - 89