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Models KAWS700G KAWS750G KAWSS00G KAWS850G 3950451A
Thank you for buying a KitchenAid " appliance ! KitchenAid designs the best tools for the most important room in your house . To ensure that you enjoy many years of trouble - free operation , we developed this Use and Care guide . It contains valuable information conceming how to operate and maintain your new appliance properly and safely . Please read it carefully . Also , please complete and mail the enclosed Product Registration Card . In the U . S . A . For assistance or service Call the Consumer Assistance Center toll free . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 800 - 422 - 1230 Throughout Canada for assistance Call the Consumer Assistance Centre toll free . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 800 - 461 - 5681 8 : 30 a . m . - 6 p . m . ( EST ) Throughout Canada for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s . . e . . e . . p . . a . ge 18 If you need assistance or service , first see the - Troubleshooting " section of this book . After checking " Troubleshooting ' , additional help can be found by checking the = Requesting Assistance or Service " section , or by calling one of the telephone numbers above . When calling , you will need to know your appliance's complete model number and serial number . You can find this information on the model and serial number label ( see diagram in the = Parts and Features " section ) . Keep this book and the sales slip together in a safe place for future reference . You must provide proof of purchase or installation date for in - warranty service . Builder / Dealer Name Model Number . Serial Number Address Date Installed Phone
Your safety and the safety of others is very important . We have provided many important safety messages in this manual and on your appliance . Always read and obey all safety messages . This is the safety alert symbol . This symbol alerts you to hazards that can kill or hurt you and others . All safety messages will be preceded by the safety alert symbol and the word = DANGER " or " WARNING . " These words mean : You will be killed or seriously injured if you don't follow Instructions . You can be killed or seriously injured if you don't follow Instructions . All safety messages will identify the hazard , tell you how to reduce the chance of injury , and tell you what can happen if the instructions are not followed . IMPORTANT SAFETY INSTRUCTIONS WARNING - To reduce the risk of fire , electric shock , or injury to persons when using the washer , follow basic precautions , including the following : â¢ Read all instructions before using the â¢ Do not allow children to play on or in the washer . washer . Close supervision of children is â¢ Do not wash articles that have been necessary when the washer is used near children . previously cleaned in , washed in , soaked â¢ Before the washer is removed from service in , or spotted with gasoline , dry - cleaning or discarded , remove the door . solvents , other flammable , or explosive substances as they give off vapors that â¢ Do not reach into the washer if the tub or could ignite or explode . agitator is moving . â¢ Do not install or store the washer where it â¢ Do not add gasoline , dry - cleaning sol - vents , or other flammable , or explosive will be exposed to the weather . substances to the wash water . These â¢ Do not tamper with controls . substances give off vapors that could â¢ Do not repair or replace any part of the ignite or explode . washer or attempt any servicing unless â¢ Under certain conditions , hydrogen gas specifically recommended in this Use and may be produced in a hot water system Care Guide or in published user - repair that has not been used for 2 weeks or instructions that you understand and have more . HYDROGEN GAS IS EXPLOSIVE . the skills to carry out . If the hot water system has not been used â¢ See Installation Instructions for grounding for such a period , before using the washing requirements . machine , turn on all hot water faucets and let the water flow from each for several minutes . This will release any accumulat - ed hydrogen gas . As the gas is flamma - ble , do not smoke or use an open flame during this time . - SAVE THESE INSTRUCTIONS -
NOTE : The drawings in this book may vary from your washer model . They are designed to show the different features of all models covered by this book . Your model may not include all features . Temperature Options . Fabric selector selectorT selectort ( p . 6 ) ( p . 6 ) ( p . 6 ) Load size _ / / _ _ _ O / cle control knob selector - - _ , _ . . . . . . . . \ / . . - - _ - - - - / = = _ _ _ ( pp . 7 - I0 ) _ \ _ , _ - - I _ _ - _ . _ _ _ . _ - - - _ " ' _ il Li , , uid chlorine ( p . 5 ) I \ \ \ \ _ _ Model and serial I \ \ \ " - - _ - - _ - _ - - - _ L _ - - - - - - - - number label Liquid fabric I _ - _ ( under lid ) softener _ iF dispenser - - - - ' - - I I ( pp 6 and 12 ) I II Basket SURE CARE * Tub agltator Self - lcleaningter lint fi ( bottom of washer basket ) ( p . 10 ) Additional features : Extra rinses ( p . 6 ) Handwasht ( p . 6 ) tOn some models
Using your washer Explosion Hazard Electrical Shock Hazard Never place items in the washer that are Plug into a grounded 3 prong outlet . dampened with gasoline or other flammable Do not remove ground prong . fluids . Do not use an adapter . No washer can completely remove oil . Do not use an extension cord . Do not dry anything that has ever had any Failure to follow these instructions can result type of oil on it ( including cooking oils ) . in death , fire , or electrical shock . Doing so can result in death , explosion , or fire . ) our it into the washer . 1 . Measure detergent and 3 . ( OPTIONAL STEP ) Pour measured liquid chlo - rine bleach into the â¢ If desired , you may also add powder or liquid chlorine bleach liquid color safe dispenser . Bleach will bleach . - Add extra be diluted automatically detergent for the Extra during the wash part of Wash cycle . the cycle . â¢ Never use more than 1 cup ( 250 mL ) for a full load . Use less with a smaller load size . â¢ Follow the manufac - turer's directions for safe use . 2 . Drop a sorted load of clothes loosely into your â¢ To avoid spilling , use a cup with a pouring spout . washer , fillingto the Do not let bleach splash , drip , or run down into the top row of holes . washer basket . â¢ Load evenly to maintain washer â¢ Make sure you use only liquid chlorine bleach in balance . Mix large this dispenser . and small items . â¢ Items should move easily through the wash water . Overloading can cause poor cleaning . â¢ To reduce wrinkling of permanent press clothes and some synthetic knits , use a large load size to provide more space ( see step 6 ) . continued on next page
Using your washer ( cont . ) 4 . ( OPTIONAL STEP ) Pour measured liquid fabric â¢ Follow garment label instructions . softener into the liquid HOT : 130 Â° F ( 54 Â° C ) or above . fabric softener dispenser . - Whites and pastels . â¢ Do not spill or drip - Heavy and greasy soils . any fabric softener on WARM : 90 Â° to 110 Â° F ( 32 Â° to 44 Â° C ) . the clothes . - Bright colors . â¢ Make sure you use - Moderate to light soils . only liquid fabric softener COLD : 70 Â° to 90 Â° F ( 21 Â° to 32 Â° C ) . - Colors that bleed or fade . in this dispenser . - Light soils . â¢ Some models have an electronic sensor control that maintains a uniform water temperature . See the = SENSORSURE * temperature control " Dilute liquid fabdc softener by filling the dispenser section . with warm water until 8 . Set the Fabric selector ( on some models ) to the liquid reaches the crossbar in the opening . desired agitation and spin speed for the type of â¢ Softener is added fabric being washed ( see = Selecting a cycle and time ' ) . automatically during the rinse portion of 9 . OPTIONS available on some models : the cycle . Extra Rinse selector For an additional rinse and spin at the end of a Normal wash cycle , set the Extra Rinse selector to On . Options selector 5 . Close the washer lid . Turn the End of Cycle Signal On or Off , and the 6 . Tum the Load Size selector to the correct setting Extra Rinse selector On or Off with this selector . for your wash load and â¢ Select the Extra Rinse option for an additional the type of fabdc being rinse and spin at the end of a Normal wash washed . cycle . â¢ Choose a load size â¢ Set the End of Cycle Signal if you want your that allows the load to washer to sound a signal when the wash cycle move freely for best is finished . fabric care . See the " Loading " section . Delicate / Handwashables cycle â¢ To change the load Use this cycle to gently clean fine washables that size selection after the require delicate care . Tum the Cycle Control knob to Delicate / Handwashables and set the Handwash washer starts filling , selector to On for the Handwashables cycle or to first move the selector toReset ( on some Off for the Delicate cycle . models ) , then to the new load size . 7 . Set the Temperature selector to the correct set - ting for the type of fabric and soils being washed . â¢ Use the warmest water safe for fabric .
Using your washer ( co , nt . ) 11 . Pull out the Cycle Control Knob to start the 10 . Push in the Cycle Control Knob and turn it washer . i lockwise to the wash cycle you want . See " Selecting a cycle and time . " â¢ Reduce the wash time when using a small load size setting . NOTE : To stop the washer at any time push in the Cycle Control Knob . To restart the washer , close the lid ( if open ) and pull out the Cycle Control Knob . Loading Loading suggestions For these suggested full - sized loads , set the Load Size selector to the highest load size setting . SUPER CAPACITY PLUS WASHERS Delicates Towels Mixed Load Heavy Work Clothes 3 double sheets 3 camisoles 10 bath towels 3 pair pants 3 shirts 10 hand towels 1 quilted robe 4 pillowcases 14 wash cloths 8 T - shirts 4 pair jeans 4 slips 1 coverall 1 bath mat 4 panties 6 pair shorts 1 overall 2 bras 2 shirts 2 blouses 2 nighties 8 handkerchiefs 1 baby's dress Selecting a cycle and time This section describes the available wash cycles following pages . Once you find your model and will help you make the best cycle selections number , use the cycle descriptions for that for your wash loads . Each cycle is designed for particular washer . different types of fabric and soil levels . â¢ The washer pauses briefly throughout each cycle . These pauses are normal . Refer to = Understanding NOTE : normal washer sounds " to leam more about the â¢ This book covers several washer models . The sounds you may hear during a wash cycle . Cycle Control Knobs for these models are â¢ Refer to = Understanding what happens in each shown on the following pages . Compare your cycle " to learn what happens during a wash cycle . washer's model number to those listed on the
Selecting a cycle and time ( cont . ) Model KAWS700G Normol IbdmWml _ OR = Delicate Ihables Handwas Normal cycle Handwashables cycle The Normal cycle features extended agitation The Handwashables cycle features brief low speed time for cleaning cottons and linens , and longer agitation and soak time ( 2 seconds agitation and 13 spin times to shorten drying time . Select 6 , 10 or 12 seconds soak ) which is repeated for six minutes . minutes of wash time , depending on whether your Low spin speed reduces wrinkling . Use this cycle load is lightly , moderately or heavily soiled . for cleaninglightly soiled hand washables . Extra Wash - - Select the 16 - minute Extra Wash To use this cycle , turn the Cycle Control knob to feature to wash heavily soiled loads that need Delicate / Handwashables and the Handwash maximum soil removal . Use two times the amount of selector to On . recommended detergent for this cycle . Soak cycle Wrinkle Resist / The Soak cycle features brief periods of agitation and Permanent Press cycle soak time to help remove heavy soils and stains that The Wrinkle Resist / Permanent Press cycle starts need pretreatmenL with high agitation and then steps to low for clean - â¢ Use warm water when soaking laundry . Hot water ing permanent press blends and synthetic fabrics . can set stains . To maximize water removal but minimize wrinkling , this cycle features a cool - down dnse and a final spin â¢ Use the amount of detergent or presoak additive recommended by the manufacturer . that steps through extra low , low and high spin . Select 6 or 10 minutes of wash time for lightly to â¢ The Soak cycle automatically advances into the moderately soiled loads . Pre - Wash cycle . Delicate cycle Pre - Wash cycle The Delicate cycle can be used to gently clean The Pre - Wash cycle features 4 minutes of agitation delicate items and washable knits . This 6 - minute to help remove heavy soils and stains that need cycle offers low agitation and spin speeds . pretreatment . When the Pre - Wash pedod ends , add detergent and start a new wash cycle . To use this cycle , tum the Cycle Control knob to Delicate / Handwashables , and the Handwash selector to Off .
Selecting a cycle and time ( cont . ) Models KAWS750G , KAWS800G , KAWS850G _ ul IoSk _ t PeruIre = Oek _ te = Normal ueN High / Low Low / Low hguw _ H _ High / High unraLow / UlltaLow Pre - Wash WdnldeIkm _ Agltate / Sp _ n Permanenl Press Fabdc Se / ect Soak . o Cycle control knob Normal cycle Soak cycle The Soak cycle features brief periods of agitation The Normal cycle is used with the Fabric Select and soak time to help remove heavy soils and stains option to provide the best wash and spin action for a that need pretreatment . given load . Select 6 , 10 or 12 minutes of wash time depending on whether your load is lightly , moderately â¢ Use warm water when soaking laundry . Hot water or heavily soiled . can set stains . Extra Wash - Select the 16 - minute Extra Wash â¢ Use the amount of detergent or presoak additive feature to wash heavily soiled loads that need recommended by the manufacturer . maximum soil removal . Use two times the amount of â¢ The Soak cycle automatically advances into the recommended detergent for this cycle . Pre - Wash cycle . Wrinkle Resist / Pre - Wash cycle Permanent Press cycle The Pre - Wash cycle features 4 - minutes of agitation The Wrinkle Resist / Permanent Press cycle is used to help remove heavy soils and stains that need with the Fabric Select option to provide the best wash pretreatment . When the Pre - Wash period ends , add and spin action for a given load . The Wrinkle detergent and start a new wash cycle . Resist / Permanent Press cycle features a pause and cool down rinse to re - ducewrinkling . Use 6 or 10 minutes of wash time for lightly to moderately soiled loads . Additional Fabric Select options available on the KAWS850G model : HandwaslVWool toptionly Sweaters option Use this option to gen clean washable wool Use this option to gently clean non - wool sweaters . garments ( refer to your garment's care label ) . Turn the Fabric Select option to Sweaters , set the Tum the Fabric Select option to Handwash / Wool , SENSORSURE * temperature control to Cold / Cold set the SENSORSURE temperature control to and the Cycle Control knob to a 6 - minute Normal Cold / Cold and the Cycle Control knob to a wash cycle . 6 - minute Normal wash cycle .
SENSORSURE * temperature control ( on some models ) SENSORSURE temperature control electronically To select SENSORSURE : Warm senses and maintains a uniform water tempera - Tum the Temperature selector to a Cold ture by regulating incoming hot and cold water . SENSORSURE setting . Senso _ ure Sensor SENSORSURE keeps warm and cold water controlled tempera _ tureswithin recommended ranges for j . best detergent performance and fabric care . pe _ ormance . â¢ Cold wash is regulated at approximately 75 Â° F Coldld ( 24 Â° C ) . Co â¢ Warm wash is regulated at approximately IO0 " F ( 3S Â° C ) . Rinse / drain and spin Drain and Spin feature Rinse and Spin feature A drain and spin . may help shorten drying times for When using extra detergent for heavily soiled some heavy fabrics or special - care items by removing clothes , or washing special - care items , you may find excess water . an extra rinse and spin is needed . For a drain and spin , push in the Cycle Control Knob For an additional rinse and spin , push in the Cycle and tum it clockwise to any of the Spin settings . Then Control Knob and tum it clockwise to any of the pull out the Cycle Control Knob . The washer drains , Rinse settings . The washer fills to the selected load then spins . size , agitates , drains , and spins . NOTE : An Extra Rinse option is available on some models . See " Using your washer . " Self - cleaning lint filter Your washer has a self - cleaning lint filter at the bottom of the basket . Wash and rinse water flow over the filter during agitation , separating the lint oBasketr interi from the water , The lint spins out of the system during the spin part of the cycle . If your washer drains into a tub , remove any lint collected in the tub or strainer . Se _ cleaning lint filter
Understanding normal washer sounds Your new washer may make sounds your old one During drain didn't . Because the sounds may be unfamiliar , you If water is drained quickly from your washer ( depend - may be concemed about them . Don't be ; most of ing on your installation ) , you may hear air being them are normal . pulled through the pump during the end of draining . The following describes some of the sounds you may hear and what causes them . After drain and before spin When the cycle changes from draining to spinning , you may hear gears engaging . During washing When you select a small load size setting , your washer has a lower water level . This may cause a clicking sound from the upper part of the agitator . - Understanding what happens in each cycle When the Cycle Control Knob is set to a number After agitation starts , the Cycle Control Knob tums and pulled out , the washer fills ( to the selected load clockwise until it pointsto an Off area and the size ) before agitation and timing start . The washer cycle ends . begins agitating immediately after filling ; agitation NOTE : The washer pauses briefly throughout each occurs with the washer lid up or down . cycle . These pauses are normal for washer operation . During agitation , the SURE CARE * agitator creates a continuous rollover action that provides a thorough cleaning of the wash load . Sequence of o / cles WASH RINSE _ J Fill Fill Wash selected time I _ Rinse No agitation _ Drain - No agitation _ j Dralnt _ spin - Spray rinse _ 1 _ Spin I _ 1 Spin tThe PermanentPress cyclepartiallydrains , fills , agitates briefly , anddrains .
Cleaning your washer Cleaning the exterior Cleaning the interior Clean your washer interiorby mixing 1 cup ( 250 mL ) Use a soft , damp cloth or sponge to wipe up any spills such as detergent or bleach . of chlorine bleach and 2 cups ( 500 mL ) of detergent . Pour this into your washer and run it through a com - Occasionally wipe the outside of your washer to keep it looking new . plete cycle using hot water . Repeat this process if necessary . NOTE : Remove any hard water deposits using only cleaners labeled as washer safe . Cleaning the liquid fabric softener dispenser Flush dispenser periodically with warm water , as shown . Remove the dispenser by grasping the top of the dispenser with both hands and squeezing and pushing upwards with thumbs . Clean the dispenser by rinsing it under a water faucet . Replace it after cleaning . NOTE : Do not wash clothes with this dispenser removed . Do not add detergent or bleach to this dispenser ; it is for liquidfabric softener use only . Winter storage , moving , vacation care Install and store your washer where it will not To use washer again : freeze . Because some water may stay in the 1 . Flush water pipes and hoses . hoses , fr _ zing can damage your washer . If 2 . Reconnect water inlet hoses . storing or moving your washer during freezing 3 . Turn on both water faucets . weather , winterize it . 4 . Reconnect power supply cord . To winterize washer : 5 . Run the washer through a complete cycle with 1 . Shut off both water faucets . 1 cup ( 250 mL ) of detergent to clean out antifreeze . 2 . Disconnect and drain water inlet hoses . Non - use or vacation care : 3 . Put 1 quart ( 1L ) of R . V . - type antifreeze in the basket . Operate your washer only when you are at home . If you will be on vacation or not using your washer for 4 . Run washer on a drain and spin setting ( see an extended pedod of time , you should : = Rinse / drain and spin " ) for about 30 seconds to â¢ Unplug the power supply cord or tum off electdcal mix the antifreeze and water . power to the washer . 5 . Unplug the power supply cord . â¢ Turn off the water supply to the washer . This helps avoid accidental flooding ( due to a water pressure surge ) while you are away .
Common washing problems Problem . . . Cause . . . Solution . . . Washer leaks â¢ Tighten hoses . See Installation â¢ Fill hoses not tight . Instructions . NOTE : After â¢ Reseat ( reposition ) washers . See â¢ Fill hose washers not properly seated . checking these , Installation Instructions . check household plumbing . â¢ Clamp drain hose . â¢ Drain hose clamp not properly installed or is off . â¢ Unclog drain . Sink and standpipe â¢ Drain is clogged . must be able to handle 17 gallons of water per minute . â¢ Ensure tub is centered before â¢ Tub moved forward during unloading , starting washer . causing water to deflect off tub ring . â¢ Ensure front feet are installed and â¢ Unit not level , causing water to deflect nuts are tightened . Level washer . off tub ring . â¢ Redistribute the load , or reduce â¢ Fill or spray rinses are deflecting off load size . load . Washer is overloaded or load is unbalanced . Washer won't â¢ Unclog hose . See Installation â¢ Drain hose is clogged . Instructions for proper installation drain / spin of drain hose . â¢ Close the lid . â¢ Lid is open . â¢ Lower drain hose . â¢ End of drain hose more than 72 inches ( 183 cm ) above floor . â¢ Use less detergent . â¢ Too much detergent - excessive sudsing . â¢ Check electrical source or call â¢ Low voltage or using an extension cord . electrician . Do not use extension cords . Wet loads â¢ Choose a cycle with a higher spin â¢ Wrong cycle for load being washed . speed . â¢ Cold rinses leave loads wetter than â¢ Cold rinses . warm rinses . This is normal . â¢ Raise the drain hose . It must be Washer continues â¢ Top of drain hose is lower than water to fill / drain or level in washer . higher for proper operation . cycle stuck â¢ Adjust drain hose for loose yet â¢ Drain hose fits too tightly into standpipe . secure fit . See Installation NOTE : Washer Instructions . pauses bdefly throughout each â¢ Do not seal off drain hose with tape . â¢ Drain hose taped into standpipe . cycle . This is normal . The hose needs an air gap . Washer makes â¢ Load is unbalanced . â¢ Redistribute load . noise â¢ Washer is not level . â¢ Level washer . Reset rear leveling legs . See Installation Instructions . â¢ Nuts on front feet not tight . â¢ Tighten nuts . â¢ Yellow shipping strap with cotter pins â¢ See Installation Instructions . not completely removed . continued on next page
Common washing problems ( cont . ) Solution . . â¢ This is normal . Washer makes noise â¢ Gears engaging after drain and before spin . ( cont . ) â¢ This is normal . â¢ Upper part of agitator clicks during wash . â¢ Plug in power cord . â¢ Power cord not plugged in . Won't fill / rinse / agitate â¢ Turn timer knob to the right or wrong temperature â¢ Timer dial is not lined up . slightly and pullto start . â¢ Clean screens . â¢ Water inlet valve screens are plugged . â¢ Tum on water . â¢ Water is tumed off . â¢ Reverse hoses . â¢ Hot and cold hoses are reversed . â¢ Inlet hose is kinked . â¢ Straighten hoses . â¢ Plug in power cord . â¢ Power cord not plugged in . Washer stops â¢ Check electrical source or call â¢ No power at plug . electrician . â¢ Replace fuse or reset circuit â¢ Fuse blown or circuit breaker open . breaker . If problem continues , call electrician . â¢ Do not use extension cords . â¢ Using an extension cord . â¢ Tum timer to the dght slightly â¢ Timer dial is not lined up . and pull to start . â¢ Set and pull out knob . â¢ Timer knob not pulled out . â¢ Allow cycle to continue . â¢ Washer at pause in Permanent Press cycle ( approximately 2 minutes ) . â¢ Wash smaller loads . â¢ Machine is overloaded . â¢ This is normal . â¢ The top of the agitator moves only in one Agitator operation direction . â¢ This is normal . â¢ The top of the agitator is loose . â¢ This is normal . ' The top of the agitator is much higher Water level seems too low or _ washer than the highest water level . This creates a perception of the washer not being full . not completely filling â¢ Push tub to center before Washer tub is crooked â¢ Tub is pulled forward when unloading . starting . â¢ This is normal . â¢ Tub moves . â¢ Ensure front feet are installed â¢ Unit not level . and nuts tightened . Level washer . Reset rear leveling legs . See Installation Instructions .
Common washing problems ( cont . ) Problem . . . Cause . . . Solution . . . â¢ Sort lint givers ( towels , chenille ) from Residue or lint â¢ Improper sorting . lint takers ( corduroy , synthetics ) . Also on load sort by color . â¢ Lint can be trapped in load if over - â¢ Overloading . loaded . Wash smaller loads . â¢ Clean out pockets before washing . â¢ Paper or tissue in pockets . = Use enough detergent to hold lint â¢ Not enough detergent . in water . â¢ Use wash water warmer than 70 Â° F â¢ Detergent not dissolving . ( 21 Â° C ) . â¢ Use wash water warmer than 70 Â° F â¢ Wash water colder than 70 Â° F ( 21 Â° C ) . ( 21 Â° C ) . â¢ Loads should move freely during â¢ Overloading . Improper use of washer . â¢ Teadng wash . Wash smaller loads . â¢ Do not pour chlorine bleach directly â¢ Improper use of chlorine bleach . on load . Wipe up bleach spills . Undiluted bleach will damage fabrics . â¢ Clean out pockets before washing . â¢ Sharp items not removed from pockets ; fasteners not fastened . Zip zippers before washing . â¢ Mend rips and broken threads in â¢ Items damaged before washing . seams before washing . â¢ Dilute fabric softener and add to Stains on load â¢ Improper use â¢ f fabric softener . rinse portion of cycle only . Do not drip fabric softener on clothes . â¢ Install an iron filter . â¢ Iron ( rust ) in water . â¢ Use enough detergent to remove soil â¢ Under use of detergent causing soil to be redeposited . and hold it in suspension . â¢ Sort dark clothing from whites and â¢ Dye transfer due to not sorting loads lights . properly . â¢ Unload the washer as soon as it â¢ Dye transfer due to not unloading stops . washer promptly . â¢ Unload the washer as soon as it Load is wrinkled â¢ Not removing load promptly . stops . â¢ Use the Permanent Press cycle or â¢ Wrong cycle for fabrics being washed . another cycle with low spin speeds to reduce wrinkling . â¢ Loads should move freely during â¢ Ovedoading . wash . Wash smaller loads . â¢ If safe for fabdc , use warm or hot â¢ Wash water not warmenough to relax wash water . Use cold rinse water . wrinkles . Using warm nnses . â¢ Hoses reversed . â¢ Reverse hoses . continued on next page
Common washing problems ( cont . ) Problem . . . Cause . . . Solution . . . Load is â¢ Overloading . â¢ Loads should move freely during wash . Wash smaller loads . tangled / twisted â¢ Do not wrap items around agitator . â¢ Clothes wrapped around agitator . â¢ Not diluting softener . â¢ Dilute fabric softener in the dispenser . Clogged dispensers or bleach leaking â¢ Use of color safe bleach in chlorine â¢ Add powder or liquid color safe bleach bleach dispenser . directly to the basket . Do not use chlorine bleach dispenser for color safe bleach . â¢ Improper use of chlorine bleach . â¢ Always measure bleach before adding to the dispenser . Carefully pour into the dispenser . Wipe up bleach spills . â¢ Sort dark clothes from whites and Gray whites , â¢ Dye transfer . dingy colors lights . â¢ Use hot or warm washes if safe for â¢ Wash temperature too low . fabric . Hot water should be at least 130 Â° F ( 54 Â° C ) to clean heavy or greasy soils . â¢ Not enough detergent . â¢ Use more detergent for washing heavy soils in cold or hard water . , , Hard water . â¢ Use more detergent when washing in hard water .
3efore calling for assistance or service , please check the = Troubleshooting " section . It may save you he cost of a service call . If you still need help , follow these instructions . If you need assistance or service in the U . S . A . Call the KitchenAid Consumer Assistance â¢ Accessory and repair parts sales . â¢ Specialized customer assistance ( Spanish speaking , 1 - 800 - 422 - 1230 . hearing impaired , limited vision , etc . ) . When calling : â¢ Referrals to local dealers , service companies , and _ nter toll free : Please know the purchase date , and repair parts distributors . the complete model and serial number KitchenAid service technicians are trained of your appliance ( see page 2 ) . This information will to fulfillthe product warranty and provide after - help us to better respond to your request . warranty service , anywhere in the United States . Our consultants provide assistance with : To locate the authorized KitchenAid service company , , Features and specifications on our full line of in your area , you can also look in your telephone appliances . directory Yellow Pages . â¢ Installation information . â¢ Use and maintenance procedures . if you need replacement parts . . . If you need to order replacement parts , we recom - build every new KITCHENAID * appliance . To locate mend that you only use factory authorized parts . factory authorized replacement parts in your area , These parts will fit right and work right , because call our Consumer Assistance Center telephone they are made with the same precision used to number or your nearest authorized service center . For further assistance . . . If you need further assistance , you can write to Please include a daytime phone number in your KitchenAid with any questions or concems at : correspondence . KitchenAid Brand Home Appliances Consumer Assistance Center c / o Correspondence Dept . 2000 North M - 63 Benton Harbor , MI 49022 - 2692
If you need assistance or service in Canada For assistance throughout Canada , cell the Our consultants provide assistance with : KitchenAid Canada Consumer Assistance , , Features and specifications on our full line of appliances . 8 : 30 a . m . - 6 . p . m . lEST ) : 1 - 800 - 461 - 5681 . â¢ Referrals to local dealers . _ entre toll free , KitchenAid service technicians are When calling : Please know the purchase date , and trained to fulfill the product warranty and provide after - warranty service , anywhere in Canada . For the complete model and serial number of your appliance ( see the " A Note to You " section ) . This service in Canada , call one of the following numbers listed below . information will help us to better respond to your request . KitchenAid Canada Appliance Service - Consumer Services Direct service branches : BRmSH COLUMBIA 1 - 800 - 665 - 6788 ALBERTA 1 - 800 - 661 - 6291 ONTARIO Ottawa area 1 - 800 - 267 - 3456 ( except 807 area code ) Outside the Ottawa area 1 - 800 - 807 - 6777 MANITOBA , SASKATCHEWAN 1 - 800 - 665 - 1683 and 807 area code In ONTARIO QUEBEC Montreal ( except South Shore ) 1 - 800 - 361 - 3032 South Shore Montreal 1 - 800 - 361 - 0950 Quebec City 1 - 800 - 463 - 1523 Sherbrooke 1 - 800 - 567 - 6966 ATLANTIC PROVINCES 1 - 800 - 565 - 1598 If you need replacement parts . . . If you need to order replacement parts , the same precision used to build every new we recommend that you only use factory autho - KITCHENAID * appliance . To locate factory rized pads . These parts will fit rightand work right , authorized replacement pads in your area , because they are made with call your nearest authorized service centre . For further assistance OOQ If you need further assistance , you can write Please include a daytime phone number in your correspondence . to KitchenAid Canada with any questions or concerns at : Consumer Relations Centre KitchenAid Canada 1901 Minnesota Court Mississauga , Ontario L5N 3A7
KITCHENAID KITCHENAID LENGTH OF WILL PAY FOR WILL NOT PAY FOR WARRANTY A . Service calls to : TWO YEAR FULL Replacement parts and repair labor WARRANTY costs to correct defects in materials 1 . Correct the installation of the FROM DATE OF PUR - or workmanship . Service must be washer . CHASE provided by an authorized KitchenAid 2 . Instruct you how to use the washer . servicing outlet . 3 . Replace house fuses or correct house wiring and plumbing . THIRD THROUGH For all models , replacement parts FIFTH YEAR LIMITED for the motor to correct defects in B . Repairs when washer is used in other than normal home use . WARRANTY materials or workmanship . FROM DATE OF PUR - C . Damage resulting from accident , CHASE alteration , misuse , abuse , improper in - stallation , or installation not in accor - dance with local electrical or plumbing codes . D . Any labor costs during limited warranties . THIRD THROUGH Replacement parts for washer top / lid E . Replacement parts or repair labor TENTH YEAR and cabinet assembly due to rust or costs for units operated outside the LIMITED WARRANTY defective in materials or workman - United States and Canada . FROM DATE OF PUR - ship . F . Pickup and delivery . This product is CHASE Replacement parts for any part of the designed to be repaired in the home . gearcase assembly to correct defects G . Repairs to parts or systems resulting in materials or workmanship . from unauthorized modifications made Replacement parts for the washer to the appliance . outer tub should it fail to contain H . In Canada , travel or transportation ex - water due to defects in materials penses for customers who reside in or workmanship . remote areas . 5 / 98 iTCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL R CONSEQUENTIAL DAMAGES . Some states or provinces do not allow the exclusion or limitation of inci - _ . ntalor consequential damages , so this exclusion or limitation may not apply to you . This warranty gives you _ ecific legal rights and you may also have other rights which may vary from state to state or province to ovince . utside the United States and Canada , a different warranty may apply . For details , please contact your = thorized KitchenAid dealer . _ , ou need assistance or service , first see the " Troubleshooting " section of this book . After checking roubleshooting , " additional help can be found by checking the " Requesting Assistance or Service " section . the U . S . A . , call our Consumer Assistance Center _ t 1 - 800 - 422 - 1230 . In Canada , call KitchenAid Canada one of the telephone numbers listed | nthe " Re . questing Assistance or Service " section . KitchenAid Benton H & Po _ r , MI 49022 - 2692 U . S . A .
3950451A * Registered Trademark / Trademark of KilchenAid , U . S . A . , 6 / _ O 1998 KitchenAid KitchenAid Canada licensee in Canada Pdnted in U . S . A .