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TM E250d and E250dn User's Guide June 2006 www . lexmark . com Lexmark and Lexmark with diamond design are trademarks of Lexmark International , Inc . , registered in the United States and / or other countries , © 2006 Lexmark International , Inc . All rights reserved . 740 West New Circle Road Lexington , Kentucky 40550
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Edition : June 2006 Safety information The following paragraph does not apply to any country where Connect the power cord to a properly grounded such provisions are inconsistent with local law : LEXMARK electrical outlet that is near the product and INTERNATIONAL , INC . , PROVIDES THIS PUBLICATION " AS IS " easily accessible . WITHOUT WARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED , INCLUDING , BUT NOT LIMITED TO , THE IMPLIED CAUTION : Do not set up this product or make WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A any electrical or cabling connections , such as PARTICULAR PURPOSE . Some states do not allow disclaimer of the power cord or telephone , during a lightning express or implied warranties in certain transactions ; therefore , this storm , statement may not apply to you . This publication could include technical inaccuracies or CAUTION : This product uses a laser . Use of typographical errors . Changes are periodically made to the controls or adjustments or performance of information herein ; these changes will be incorporated in later procedures other than those specified herein editions . Improvements or changes in the products or the programs may result in hazardous radiation exposure . described may be made at any time . • This product uses a printing process that heats Comments about this publication may be addressed to Lexmark the print media , and the heat may cause the International , Inc . , Department F95 / 032 - 2,740 West New Circle print media to release emissions . You must Road , Lexington , Kentucky 40550 , U . S . A . In the United Kingdom understand the section in your operating and Eire , send to Lexmark International Ltd . , Marketing and instructions that discusses the guidelines for Services Department , Westhorpe House , Westhorpe , Marlow selecting print media to avoid the possibility of Bucks SL7 3RQ . Lexmark may use or distribute any of the harmful emissions . ( See Selecting print media information you supply in any way it believes appropriate without on page 43 . ) incurring any obligation to you . To obtain additional copies of publications related to this product , visit the Lexmark Web site at • Refer service or repairs , other than those www . lexmark . com . described in the operating instructions , to a References in this publication to products , programs , or services do professional service person . not imply that the manufacturer intends to make these available in This product is designed , tested , and approved all countries in which it operates . Any reference to a product , to meet strict global safety standards with the program , or service is not intended to state or imply that only that use of specific Lexmark components . The safety product , program , or service may be used . Any functionally features of some parts may not always be equivalent product , program , or service that does not infringe any obvious . Lexmark is not responsible for the use existing intellectual property right may be used instead . Evaluation of other replacement parts . and verification of operation in conjunction with other products , programs , or services , except those expressly designated by the manufacturer , are the user's responsibility . Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International , Inc . Details relating to compatibility are included in the Technical Reference . Other trademarks are the property of their respective owners . © 2006 Lexmark International , Inc . All rights reserved . UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense . 2
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Contents Chapter 1 : Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 2 : Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Overview of the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Understanding the control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Primary codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Secondary errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Chapter 3 : Understanding the printer configuration menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Printing the Printer Settings Configuration sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Configuration menus overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Parallel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Setup menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 USB menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Utilities menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Chapter 4 : Print media tasks and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 What types of print media can be loaded ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Where can print media be loaded in the printer ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Selecting print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Preprinted forms and letterhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Card stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Tips on storing print media and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Storing paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Storing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Tips on preventing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Loading the 250 - sheet tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Extending the tray for legal - or folio - size paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Loading the manual feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Using the rear exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Chapter 5 : Printing tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Manually feeding a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Printing on both sides of the paper ( duplex printing ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Printing multiple page images on one page ( N - up printing ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Printing a booklet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Printing on letterhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 3
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Contents Printing using an overlay or a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Using an overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 From the printer control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 From a Windows computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Canceling a job from a Macintosh computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Chapter 6 : Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Accessing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Adding a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Installing an optional 550 - sheet drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Recognizing installed options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Chapter 7 : Software tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Printing the menu settings and network setup pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Printing a test page from the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Using the Local Printer Settings Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Chapter 8 : Supplies information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 What supplies do I need and how do I order them ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Storing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Conserving supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Knowing when you need new supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Checking the toner and photoconductor levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Ordering a maintenance kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Recognizing the control panel light sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Changing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Changing the photoconductor kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Print your printer menu settings pages . See Printing the menu settings and network setup pages on page 74 . If Photoconductor is listed under Warnings , the photoconductor counter has not been properly reset . Recycling Lexmark products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Chapter 9 : Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Selecting printer operating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Turning on Reduced Curl mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Cleaning the printhead lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Noise emission levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Product energy consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Waste from Electrical and Electronic Equipment ( WEEE ) directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Statement of Limited Warranty for Lexmark E250d and E250dn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
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Printer overview 2 3 5 Front door 1 150 - sheet output bin 2 250 - sheet tray 6 Control panel 3 550 - sheet drawer ( optional ) 7 Paper support 4 Manual feeder 5
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Printer overview 3 4 5 6 7 1 Rear exit 5 USB connect 2 Power button 6 Parallel connect 3 Power connect 7 Ethernet connect 4 Dust cover ( not available for some models ) 6
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Using the control panel Overview of the control panel The control panel has 5 lights and 2 buttons . Note : The Continue button also functions as a light . 1 2 3 4 1 Error 5 Ready 2 Paper Jam 6 Cancel button 3 Load Paper 7 Continue button 4 Toner Low / Replace PC Kit Following a common error light sequence : • Press and release Continue _ to resume printing . • Press and release Continue @ twice quickly to display a secondary error code . • Press and release Cancel _ to cancel the job currently printing . • Press and hold Cancel _ until all of the lights come on to reset the printer . 7
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Understanding the control panel lights Understanding the control panel lights The control panel lights mean different things , depending on their sequence . Lights that are off , on , and / or blinking indicate printer conditions such as printer status , intervention , or service . The following table shows the most common light sequences . Click the indicated page for more information on what it means . Common light sequences 8
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Understanding the control panel lights Common light sequences ( continued ) iiiiiiiiiHil ; ii : ii ! iiiiiii _ iiii _ iiiii _ iiii / / i ! ! iiiiii / iiiM _ tl _ U di ! iiP _ . . . . j . , ' I \ _ , ' , \ I / / , \ _ 9
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Understanding the control panel lights Common light sequences ( continued ) Following are explanations of what the primary light sequences or codes mean and what you can do to clear them . 10
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Understanding the control panel lights Primary codes Ready / Power Saver Light sequence : • ReadyiOn What this light sequence means : • The printer is ready to receive and process data . • The printer is in Power Saver mode . What you can do : • Send a print job . • Press Continue _ to print the menu settings pages for a list of current printer settings . • Press and hold Cancel _ to reset the printer . Busy Light sequence : • Ready - - Blinking What this light sequence means : • The printer is busy receiving and processing data or printing . • The printer is printing a directory , font list , menu settings pages , or Print Quality Test Pages . What you can do : • Busy : - Wait for the message to clear . - Press and release Cancel ( _ to cancel the print job . - Press and hold Cancel _ to reset the printer . • Printing a directory , a font list , menu settings pages , or Print Quality Test Pages : - Wait for the pages to print . The Busy message is displayed as the pages print . The Ready light is on when printing stops . - Press and release Cancel _ to cancel printing . - Press and hold Cancel _ to reset the printer . • Receiving / processing data from a host interface : - Wait for the message to clear . - Press and release Cancel _ to stop processing . - Press and hold Cancel _ to reset the printer . 11
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Understanding the control panel lights Hex Trace Ready Light sequence : ReadyiSlow Blinking What this light sequence means : The printer is in the Ready mode , and Hex Trace is active . What you can do : • Advanced users can use Hex Trace to help troubleshoot printing problems . After resolving the problem , turn off the printer to exit Hex Trace . • Press and hold Cancel _ to reset the printer . Waiting Light sequence : • ContinueiOn • ReadyiOn What this light sequence means : The printer is waiting until a print timeout occurs , or until it receives additional data . What you can do : • Press Continue _ to print the contents of the print buffer . • Press and release Cancel _ to cancel the print job . • Press and hold Cancel _ to reset the printer . 12
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Understanding the control panel lights Flushing / Resolution reduced Light sequence : • Ready - - Blinking • ErroriBlinking What this light sequence means : The printer is flushing corrupted print data . The printer is processing data or printing pages , but the resolution of a page in the current print job is reduced from 600 dots per inch ( dpi ) to 300 dpi to prevent a memory full error . What you can do : • Wait until the control panel returns to Ready to print other jobs . • Press and release Cancel ( _ to cancel the print job . • Press and hold Cancel _ x _ to reset the printer . Not ready Light sequence : ContinueiOn What this light sequence means : The printer is not ready to receive or process data , or the printer ports are offline . What you can do : • Press and release Continue _ to return to the Ready state . • Press and release Cancel _ . x _ 9to return to the Ready state . 13
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Understanding the control panel lights Close door Light sequence : • ErrorJOn What this light sequence means : The printer front door is open . What you can do : Close the door . The printer will automatically reset . Insufficient collation area / Insufficient memory Light sequence : • ContinueiOn • ErroriOn What this light sequence means : The printer memory is too full to collate the print job . What you can do : • Press and release Continue _ to clear the message and continue printing the job . ( The job may not print correctly . ) • Press and release Cancel _ x _ to cancel the print job . • Press Cancel kf _ x'xt _ o reset the printer . Complex page Light sequence : • ContinueiOn • ErroriOn What this light sequence means : The page may not print correctly because the print information on the page is too complex ( that is , too large for the printer memory ) . What you can do : • Press Continue _ to clear the message and continue printing the job . ( The job may not print co rrectly . ) • Press and release Cancel _ x _ to cancel the print job . • Press Cancel _ to reset the printer . 14
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Understanding the control panel lights Cancel job / Reset printer Light sequence : • ContinueiOn • ReadyiOn • Toner Low / Replace PC KitiOn • Load PaperiOn • Paper Jam - - On • ErroriOn What this light sequence means : The current print job is canceled . The printer is resetting to the user default settings . Any active print jobs are canceled . A user default setting remains in effect until you change it or until you restore the factory default settings . What you can do : Wait for the message to clear . Load print media Light sequence : • ContinueiOn • Load PaperiOn What this light sequence means : The printer is out of print media at the indicated source . What you can do : • Load print r _ dia into the indicated tray , and press Continue \ / _ to resume printing . • Press Cancel ( _ to reset the printer . 15
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Understanding the control panel lights Load manual feeder Light sequence : • Load PaperiOn What this light sequence means : The printer prompts you to load a single sheet of print media in the manual feeder . What you can do : • Load print media _ o the manual feeder . • Press Continue \ 3 to resume printing . • Press and hold Cancel _ x _ to reset the printer . Toner low Light sequence : • ContinueiOn • Toner Low / Replace PC KitiOn What this light sequence means : The printer is ready to receive and process data . In addition , the toner in the toner cartridge is getting low . What you can do : • Press and release Continue _ to clear the light sequence and continue processing the print job . • Turn the printer off . • Remove the toner cartridge , and shake it to extend the life . • Replace the toner cartridge . ( See Changing the toner cartridge on page 80 for help . ) • Turn the printer back on . 16
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Understanding the control panel lights Toner cartridge region mismatch Light sequence : • Toner Low / Replace PC KitiOn • ErroriOn What this light sequence means : The geographic region of the printer does not match the geographic region of the installedtoner cartridge . What you can do : Remove the toner cartridge , and install a new toner cartridge that matches the region of the printer ( see What supplies do I need and how do I order them ? on page 76 ) . Photoconductor kit life warning Light sequence : • ContinueiOn • Toner Low / Replace PC KitiBlinking What this light sequence means : The photoconductor is almost full and should be replaced soon . Note : The Toner Alarm ( see Secondary error codes on page 25 ) must be turned on for this message to appear . What you can do : • Press and release Continue _ to clear the light sequence and continue printing . • Replace the photoconductor kit . See Changing the photoconductor kit on page 82 for more information . 17
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Understanding the control panel lights Replace photoconductor ( printer hard stop ) Light sequence : • ContinueiOn • Toner Low / Replace PC KitiBlinking • ErroriBlinking What this light sequence means : The photoconductor kit is full and must be replaced . The printer will not print any more pages until the photoconductor kit is replaced . What you can do : • Press and release Continue _ to print a photoconductor kit instruction page . • Replace the photoconductor kit . ( See Changing the photoconductor kit on page 82 for help . ) Programming engine code / Programming system code Light sequence : • ReadyiOn • Toner Low / Replace PC KitiOn • Load PaperiOn What this light sequence means : New code is being programmed into the engine or firmware code flash . What you can do : Wait for the message to clear . When the printer has finished programming the code , it performs a soft reset . 18
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Understanding the control panel lights Invalid engine code / Invalid network code Light sequence : • ReadyiOn • Error - - On What this light sequence means : The engine code and / or the network code has not been programmed or has been programmed but is invalid . What you can do : Download valid engine code to the internal print server . Network interface errors / Host interface disabled Light sequence : • Toner Low / Replace PC Kit - - On • Error - - On What this light sequence means : The printer cannot establish communication with the network . What you can do : Press Continue _ to clearthe message and continue printing . ( The current print job may not print correctly . ) Service error Light sequence : • Continue - - Blinking • Ready - - Blinking • Toner Low / Replace PC Kit - - Blinking • Load Paper - - Blinking • Paper JamiBlinking • Error - - Blinking What this light sequence means : The printer has a service error and printing has stopped . What you can do : Turn the printer off and back on . If the lights are still blinking , contact the place where you bought your printer . 19
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Understanding the control panel lights Printer error Light sequence : • ContinueiOn • ErroriOn What this light sequence means : The printer has one of the following errors : • Memory is full , insufficient to save what is in the buffer . • A page is too complex to print or is shorter than the set page margins . • Resolution of a formatted page is reduced to 300 dpi . • A font error occurred . • Communication with the host computer is lost . • Short paper . What you can do : • Press Continue _ twice quickly to see the secondary error code . See Secondary error codes on page 25 for more information . • Press Continue @ to clear the secondary message . Paper jam printer error Light sequence : • ContinueiOn • Paper Jam - - On What this light sequence means : The printer has a paper jam . What you can do : • Press Continue @ twice quickly to see the secondary error code . See Secondary error codes on page 25 for more information . • Press Continue _ to resume printing once all the jammed pages are cleared from the paper path . 20
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Understanding the control panel lights Short paper Light sequence : • ContinueiOn • ErroriOn What this light sequence means : The paper length is too short to print the formatted data . This occurs when the printer does not know the print media size loaded in the tray , or when there is a problem feeding the print media . What you can do : • Make sure the print media you loaded is large enough . • Open the front door , clear the paper path , and close the door to resume printing ( see Clearing jams on page 56 . ) • Press Continue _ to clear the light sequence and continue printing . • Press Cancel _ x _ to cancel the print job . Output bin full Light sequence : • Load PaperiBlinking What this light sequence means : The output bin is full . What you can do : • Remove printed pages from the output bin . • Press Continue @ to clear the error code . 21
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Understanding the control panel lights Secondary errors • When the Error ! and Continue _ lights are both on , a secondary error has occurred . • When the Paper Jam _ and Continue _ lights are both on , a paper jam secondary error has occurred . Press and release Continue @ twice quickly to display the secondary error code light sequence . The following table shows what these light sequences mean and where to go for help . Secondary light sequences HiiHlliiiililii | iii iiiiiii ! i iiiii ! i ! l 22
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Understanding the control panel lights Secondary light sequences ( continued ) 29 32 32 32 31 \ , _ , , ? / / \ _ , 32 _ _ i _ ¸ ¸ ¸ ¸ _ ¸ _ ! 32 / / \ _ , 33 33 _ r ! 23
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Understanding the control panel lights Secondary light sequences ( continued ) 24
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Understanding the control panel lights Secondary error codes Following are explanations of what the secondary error codes mean and what you can do to clear them . Paper jam at the input sensor Light sequence : • ContinueiOn • ReadyiOn • Paper Jam - - On What this light sequence means : A paper jam has occurred at the input sensor , which can be either after the print media leaves the tray and enters the printer or in the manual feeder . What you can do : Clear the paper jam . See Clearing jams on page 56 for more information . 25
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Understanding the control panel lights Paper jam in the manual feeder Light sequence : • ContinueiOn • ReadyiOn • ToneriOn • Paper Jam - - On What this light sequence means : A paper jam has occurred inthe manual feeder . What you can do : Clear the paper jam . See Clearing jams on page 56 for more information . Paper jams between the input and exit sensors Light sequence : • ContinueiOn • Toner Low / Replace PC KitiOn • Paper Jam - - On What this light sequence means : A paper jam has occurred . The jammed paper is most likely in the fuser area under the print cartridge assembly . What you can do : Clear the paper jam . See Clearing jams on page 56 for more information . Paper jams as a printed job exits the printer Light sequence : • ContinueiOn • Load PaperiOn • Paper JamiOn What this light sequence means : A paper jam has occurred as the print media is exiting the printer . What you can do : Clear the paper jam . See Clearing jams on page 56 for more information . 26
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Understanding the control panel lights Paper jam in the 250 - sheet tray Light sequence : • ContinueiOn • Toner Low / Replace PC KitiOn • Load PaperiOn • Paper Jam - - On What this light sequence means : A paper jam has occurred in the 250 - sheet tray . What you can do : Clear the paper jam . See Clearing jams on page 56 for more information . Paper jam in the 550 - sheet drawer Light sequence : • ContinueiOn • ReadyiOn • Load PaperiOn • Paper Jam - - On What this light sequence means : A paper jam has occurred in the 550 - sheet drawer . What you can do : Clear the paper jam . See Clearing jams on page 56 for more information . Paper jam ( duplex rear ) Light sequence : • ContinueiOn • Load PaperiBlinking • Paper Jam - - On What this light sequence means : A paper jam has occurred in the rear area of the printer . What you can do : Clear the paper jam . See Clearing jams on page 56 for more information . 27
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Understanding the control panel lights Paper jam ( duplex - unknown location ) Light sequence : • ContinueiOn • Paper Jam - iOn • ReadyiBlinking What this light sequence means : A paper jam has occurred somewhere inthe duplex unit . What you can do : Clear the paper jam . See Clearing jams on page 56 for more information . Paper jam ( duplex - unsupported size ) Light sequence : • ContinueiOn • Paper JamiOn • ReadyiBlinking • Load PaperiBlinking What this light sequence means : A paper jam has occurred in the duplex unit due to an unsupported print media size . What you can do : Clear the paper jam . See Clearing jams on page 56 for more information . 28
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Understanding the control panel lights Complex page Light sequence : • ContinueiOn • ReadyiOn • ErroriOn What this light sequence means : The page may not print correctly because the print information on the page is too complex ( that is , too large for the printer memory ) . What you can do : • Press Continue _ to clear the error code and continue processing the print job ( some of the print data may be lost ) . • To avoid this error in the future : - Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros . - Set Page Protect to On in the Local Printer Setup Utility . - Install additional printer memory ( see Adding a memory card on page 72 ) . 29
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Understanding the control panel lights Insufficient collation area Light sequence : • ContinueiOn • Toner Low / Replace PC KitiOn • ErroriOn What this light sequence means : The printer memory does not have the free space necessary to collate the print job . This may happen due to one of these errors : • Memory is full . • A page is too complex to print . • A page is shorter than the set page margins . • Memory is insufficient to save what is in the buffer . What you can do : • Press Continue _ to clear the message and continue printing the job . ( The job ma _ not print correctly . ) • Press and release Cancel x _ x _ x _ tox _ cxa _ nxc _ exl _ xt _ hxe _ px ) rint job . • Press and hold Cancel _ to reset the printer . • To avoid this error in the future : - Simplify the print job . Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros . - Install additional printer memory ( see Adding a memory card on page 72 ) . Network interface errors Light sequence : • ContinueiOn • Paper Jam - - On • ErroriOn What this light sequence means : The printer cannot establish communication with the network . What you can do : • Press Continue ( _ to clear the message and continue printing . ( The previous print job may not print correctly . ) 30
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Understanding the control panel lights Font error Light sequence : • ContinueiOn • Toner Low / Replace PC KitiBlinking • ErroriOn What this light sequence means : The printer has received a request for a font ( PPDS ) which is not installed . What you can do : • Press and release Cance _ X _ to cancel the print job . • Press and hold Cancel \ x9 to reset the printer . • Press Continue L _ to clear the message and continue printing . Insufficient printer memory Light sequence : • ContinueiOn • Load PaperiBlinking • ErroriOn What this light sequence means : The printer does not have enough memory to save the data in the buffer . What you can do : • Install additional memory ( see Adding a memory card on page 72 ) . • Press Continue _ to continue printing the job . • Press Cancel _ x _ to cancel the print job . 31
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Understanding the control panel lights ENA connection lost Light sequence : • ContinueiOn • Paper JamiBlinking • ErroriOn What this light sequence means : The printer cannot establish communication withthe network . What you can do : • Press Continue ( _ to clear the code and continue printing . ( The previous print job may not print correctly . ) Host interface disabled Light sequence : • ContinueiOn • Load PaperiBlinking • Paper JamiBlinking • ErroriOn What this light sequence means : The printer USB or parallel port has been disabled . What you can do : Press Continue _ to clear the code . The printer discards any print jobs previously sent . Enable the USB or parallel port by selecting a value other than Disabled for the USB Buffer or Parallel Buffer item in the Local Printer Settings Utility ( see Using the Local Printer Settings Utility on page 75 ) . 32
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Understanding the control panel lights Memory full Light sequence : • ContinueiOn • ReadyiOn • Toner Low / Replace PC KitiOn • ErroriOn What this light sequence means : The printer is processing data , but the memory used to store pages is full . What you can do : • Press Continue _ to clear the message and continue printing the job ( the job may _ not print correctly ) . • Press and release Cancel _ to cancel the print job . • Press and hold Cancel @ to reset the printer . • To avoid this error in the future : - Simplify the print job . Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros . - Install additional printer memory ( see Adding a memory card on page 72 ) . Short paper Light sequence : • ContinueiOn • ReadyiOn • Load PaperiOn • ErroriOn What this light sequence means : The paper length is too short to print the formatted data . This occurs when the printer does not know the print media size loaded in the tray , or there is a problem feeding the print media . What you can do : • Make sure the print media you loaded is large enough . • Open the front door , clear the paper path , and close the door to resume printing ( see Clearing jams on page 56 ) . • Press Continue _ to clear the code and continue printing the job . @ • Press Cancel to cancel the print job . 33
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Understanding the control panel lights Invalid engine code Light sequence : • ReadyiOn • Load PaperiOn • ErroriOn What this light sequence means : The engine code has not been programmed , or the programmed code is not valid . What you can do : Download valid engine code to the internal print server . Invalid network code Light sequence : • ReadyiOn • Load PaperiBlinking • ErroriOn What this light sequence means : The code in an internal print server has not been programmed , or the programmed code is not valid . What you can do : Download valid network code to the internal print server . Toner cartridge region mismatch Light sequence : • Toner Low / Replace PC KitiOn • Load PaperiBlinking • ErroriOn What this light sequence means : The geographic region of the printer does not match the geographic region of the installedtoner cartridge . What you can do : Remove the toner cartridge , and install a new toner cartridge that matches the region of the printer ( see What supplies do I need and how do I order them ? on page 76 ) . 34
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Understanding the control panel lights Change toner cartridge / invalid refill Light sequence : • Toner Low / Replace PC Kit - - On • Paper Jam - - Blinking • Error - - On What this light sequence means : The toner in the toner cartridge is getting low , or an invalid refill toner has been installed . What you can do : • Press and release Continue _ to clear the light sequence and continue processing the print job . • Turn the printer off . • Remove the toner cartridge , and shake it to extend the life , or replace the toner cartridge with a valid toner cartridge . • Replace the toner cartridge . ( See Changing the toner cartridge on page 80 for help . • Turn the printer back on . Missing / Defective toner cartridge Light sequence : • Toner Low / Replace PC Kit - - On • Paper JamiOn • Error - - On What this light sequence means : The toner in the toner cartridge is getting low , or a defectivetoner cartridge has been detected . What you can do : • Press and release Continue _ - _ to clear the light sequence . • Turn the printer off . • Remove the toner cartridge , and shake it to extend the life , or replace the toner cartridge if it is defective . • Replace the toner cartridge . ( See Changing the toner cartridge on page 80 for help . ) • Turn the printer back on . 35
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Understanding the control panel lights Unsupported toner cartridge Light sequence : • Toner Low / Replace PC KitiOn • Load PaperiOn • ErroriOn What this light sequence means : The toner cartridge is not supported by your printer . What you can do : • Press and release Continue _ to clear the light sequence and continue processing the print job . • Turn the printer off . • Remove the toner cartridge , and replace it with a supported toner cartridge . ( See What supplies do I need and how do I order them ? on page 76 and Changing the toner cartridge on page 80 for help . ) • Turn the printer back on . 36
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Understanding the printer configuration menus Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings , advanced users can print the Printer Settings Configuration sheet for instructions on advancing through the configuration menus to select and save new settings . To print the Printer Settings Configuration sheet : 1 Turn off the printer . 2 Open the front door . 3 Press and hold Continue as you turn the printer back on . 4 Release Continue ( _ All of the lights cycle . 5 Close the door . The Ready light appears . To print the Printer Settings Configuration sheet , press and hold Continue ( _ until all of the lights cycle . The sheet prints . 37
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Configuration menus overview Configuration menus overview Menus are represented by Continue _ _ _ , Ready _ J , Toner Low / Replace PC Kit [ _ / . _ . _ . , and Load Paper _ light sequences . Menu items and their settings are indicated by Paper Jam ° _ and Error . f light sequences . • Press and release Cancel _ ) to advance through menus and menu items . • Press and release Continue _ to advance to the setting you need . • Press and hold Continue _ q _ until all of the lights cycle to perform a function or to save a setting . • Press and hold Cancel _ until all of the lights cycle to return to the Home menu . • Turn off the printer to exit the menus . Network menu Use the Network menu to change printer settings on jobs sent through a network port . NPA Mode Send print jobs to the printer and query • Off printer status information simultaneously . • On • Auto * Mac Binary PS Configure the printer to process Macintosh • Off - - The printer filters PostScript print jobs using binary PostScript print jobs . standard protocol . • On - - The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system . This setting often causes Windows print jobs to fail . • Auto * - - The printer processes print jobs from computers using either Windows or Macintosh operating systems . Set Card Speed Configure the printer card speed . • Auto * 38
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Configuration menus overview Parallel menu Use the Parallel menu to change printer settings on jobs sent through a parallel port . NPA Mode Send print jobs to the printer and • Off query printer status information • On simultaneously . • Auto * Protocol Receive information at a much higher • Standard transmission rate if your printer is set • Fastbytes * to Fastbytes ( if your computer supports Fastbytes ) , or receivemission information at a normal trans rate if your printer is set to Standard . Parallel Mode 2 Determine whether the parallel port • Off data is sampled on the leading ( On ) or • On * trailing ( Off ) edge of strobe . Mac Binary PS Configure the printer to process • Off - - The printer filters PostScript print jobs using Macintosh binary PostScript print jobs . standard protocol . • On - - The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system . This setting often causes Windows print jobs to fail . • Auto * - - The printer processes print jobs from computers using either Windows or Macintosh operating systems . Setup menu Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being used . Auto CR after LF Specify whether the printer automatically performs a carriage return after a • Off * line feed control command . • On Auto LF after CR Specify whether the printer automatically performs a line feed after a • Off * carriage return control command . • On Demo mode • Deactivate * • Activate 39
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Configuration menus overview USB menu Use the USB menu to change printer settings on jobs sent through a Universal Serial Bus ( USB ) port . NPA Mode Send print jobs to the printer and query • Off printer status information simultaneously . • On • Auto * Mac Binary PS Configure the printer to process Macintosh • Off - - The printer filters PostScript print jobs using binary PostScript print jobs . standard protocol . • On - - The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system . This setting often causes Windows print jobs to fail . • Auto * - - The printer processes print jobs from computers using either Windows or Macintosh operating systems . USB Speed Force the USB port to run at full speed and • Full - - The printer forces the USB port to run at full also disables its hi - speed capabilities , speed and also disables its hi - speed capabilities . • Auto * Utilities menu Use the Utilities menu to troubleshoot printer problems . • Off * Reset Factory Return your printer settings to the factory default values . Sometimes resetting the Defaults printer to the original settings solves formatting problems . • On All downloaded resources ( fonts , macros , and symbol sets ) in printer memory ( RAM ) are deleted . Reset Maint Cnt Press and hold Continue to initiate this operation and reset the maintenance counter . Reset Press and hold Continue to initiate this operation and return the photoconductor Photoconductor counter to zero . Counter The replace photoconductor message should be cleared only when the imaging drum has been replaced . Hex Trace Help isolate printing problems when unexpected characters print or characters • Off * are missing . Hex Trace helps you determine if there is a problem with the • On language interpreter or the cable by telling you what information your printer is receiving . To exit Hex Trace , turn off the printer . Print Quality Test Help isolate print quality problems , such as streaking . When you select this Pages setting , three pages print to help you evaluate print quality : • Atext page with : - printer information - cartridge information - current margin settings • Two pages with graphics 4O
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Print media tasks and tips What types of print media can be loaded ? Get the most from your printer by properly loading the trays . Never mix media types within a tray . 250 - sheet tray A4 , A5 , A6 ( grain long Plain paper , bond , 60 - 90 g / m 2 • 250 paper only ) , JIS B5 , letter , letterhead , ( 16 - 24 Ib ) • 50 labels legal , executive , folio , transparencies , ° 50 transparencies statement paper labels ( single - sided only ) 550 - sheet drawer A4 , A5 , JIS B5 , letter , Plain paper , bond , 60 - 90 g / m 2 • 550 paper legal , executive , folio , letterhead , ( 16 - 24 Ib ) • 50 labels statement transparencies , • 50 transparencies paper labels ( single - sided only ) Manual feeder A4 , A5 , A6 ( grain long Plain paper , 60 - 163 g / m 2 only ) , JIS B5 , letter , transparencies , ( 16 - 43 Ib ) legal , executive , folio . paper labels ( single - statement , Universal $ sided only ) Card stock f • 120 - 163 g / m 2 ( 66 - 90 Ib ) Index Bristol • 75 - 163 g / m 2 ( 46 - 100 Ib ) Tag 7 % , 9 , 10 , DL , C5 , B5 Envelopes 75 g / m2 ( 20 Ib ) Note : It is recommended that print media smaller than 8.5 x 11 in . be loaded with the short edge toward the front of the tray . 41
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Where can print media be loaded in the printer ? Where can print media be loaded in the printer ? Your printer has two standard paper sources : a 250 - sheet tray and a single - sheet manual feeder . Use the 250 - sheet tray for most print jobs . Use the manual feeder for a single piece of paper , transparency , envelope , paper label , card stock , or index card . The output bin on top of the printer holds up to 150 sheets . The single - sheet rear exit provides a straight - through path to help reduce curling and potential jams . This is especially useful for specialty media , such as transparencies , envelopes , paper labels , card stock , or index cards . 2 3 1 150 - sheet output bin 5 Front door 2 250 - sheet tray 6 Control panel 3 550 - sheet drawer ( optional ) 7 Paper support 4 Manual feeder 42
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Selecting print media 2 4 1 Rear exit 5 USB connect 2 Power button 6 Parallel connect 3 Power cord connect 7 Ethernet connect 4 Dust cover ( not available for some models ) Selecting print media Selecting the appropriate paper or other print media reduces printing problems . The following sections contain guidelines for choosing the correct print media for the printer : • Paper • Transparencies • Envelopes • Labels • Card stock Paper To ensure the best print quality and feed reliability , use 75 g / m2 ( 20 Ib ) xerographic , grain long paper . Business papers designed for general business use may also provide acceptable print quality . Note : Certain paper types will not print at maximum speed . Always print several samples before buying large quantities of any type of print media . When choosing print media , consider the weight , fiber content , and color . 43
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Selecting print media The laser printing process heats paper to high temperatures of 210 ° C ( 410 ° F ) for non - MICR applications . Use only paper able to withstand these temperatures without discoloring , bleeding , or releasing hazardous emissions . Check with the manufacturer or vendor to determine whether the paper chosen is acceptable for laser printers . When loading paper , note the recommended print side on the paper package , and load paper accordingly . The printer can automatically feed paper weights from 60 to 90 g / m 2 ( 16 to 24 Ib bond ) grain long . Paper lighter than 60 g / m 2 ( 16 Ib ) might not be stiff enough to feed properly , causing jams . Paper heavier than 90 g / m2 ( 24 Ib ) should be fed through the manual feeder . The duplex unit only supports certain sizes and types of print media . Only A4 - , letter - , legal - and folio - size paper can be used for duplex printing . The printer does not support duplex printing on any other type of print media . Paper characteristics The following paper characteristics affect print quality and reliability . It is recommended that these guidelines are followed when evaluating new paper stock . For detailed information , see the Card Stock & Label Guide available on the Lexmark Web site at www . lexmark . com / publications . Weight The printer can automatically feed paper weights from 60 to 90 g / m 2 ( 16 to 24 Ib bond ) grain long in the integrated and optional trays and paper weights from 60 to 163 g / m 2 ( 16 to 43 Ib bond ) grain long in the manual feeder . Paper lighter than 60 g / m2 ( 16 Ib ) might not be stiff enough to feed properly , causing jams . For best performance , use 75 g / m 2 ( 20 Ib bond ) grain long paper . To use paper narrower than 182 x 257 mm ( 7.2 x 10.1 in . ) , it is recommended that the weight be equal to 90 g / m2 ( 24 Ib bond ) . Curl Curl is the tendency of media to curve at its edges . Excessive curl can cause paper feeding problems . Curl can occur after the paper passes through the printer , where it is exposed to high temperatures . Storing paper unwrapped in hot , humid , cold , and dry conditions , even in the trays , can contribute to paper curling prior to printing and can cause feeding problems . Smoothness The degree of smoothness of paper directly affects print quality . If the paper is too rough , the toner does not fuse to the paper properly , resulting in poor print quality . If the paper is too smooth , it can cause paper feeding or print quality issues . Smoothness needs to be between 100 and 300 Sheffield points ; however , smoothness between 150 and 250 Sheffield points produces the best print quality . Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly . Leave the paper in its original wrapper until it is time to use it . This limits the exposure of the paper to moisture changes that can degrade its performance . Condition paper while it is still in the original wrapper . To condition it , store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions . Extend the time several days if the storage or transportation environment is very different from the printer environment . Thick paper may also require a longer conditioning period because of the mass of material . Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper . Grain is either grain long , running the length of the paper , or grain short , running the width of the paper . For 60 to 90 g / m2 ( 16 to 24 Ib bond ) paper , grain long fibers are recommended . It is not recommended that short grain paper be used in any paper size with a weight less than 64 g / m2 ( 17 Ib ) , in A5 - size paper weighting less than 70 g / m 2 ( 18 Ib ) , or in A6 - size paper of any weight . 44
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Selecting print media Fiber content Most high - quality xerographic paper is made from 100 % chemically pulped wood . This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality . Paper containing fibers such as cotton possesses characteristics that can result in degraded paper handling . Recycled paper Lexmark supports US executive order 13101 which strongly encourages the use of recycled papers in government agencies . Ask for warranty information and performance claims from your paper supplier , and / or test small quantities before buying large amounts . A list of suppliers and approved papers used by the US Government Printing Office can be found at http : / / www . gpo . gov / qualitycontrol / cpypaper . htm . Unacceptable paper The following papers are not recommended for use with the printer : • Chemically treated papers used to make copies without carbon paper , also known as carbonless papers , carbonless copy paper ( CCP ) , or no carbon required ( NCR ) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration ( the precise print location on the page ) greater than + 0.09 in . , such as optical character recognition ( OCR ) forms In some cases , you can adjust registration with your program to successfully print on these forms . • Coated papers ( erasable bond ) , synthetic papers , thermal papers • Rough - edged , rough or heavily textured surface papers or curled papers • Recycled paper having a weight less than 60 g / m 2 ( 16 Ib ) • Multiple - part forms or documents Preprinted forms and letterhead • Use 60 to 90 g / m 2 ( 16 - 24 Ib ) weight , grain long papers for best results . • Use only forms and letterhead printed using an offset lithographic or engraved printing process . • Choose papers that absorb ink but do not bleed . • Avoid papers with rough or heavily textured surfaces . Use papers printed with heat - resistant inks designed for use in xerographic copiers . The ink must withstand temperatures of 210 ° C ( 410 ° F ) without melting or releasing hazardous emissions . Use inks that are not affected by the resin in toner . Inks that are oxidation - set or oil - based should meet these requirements ; latex inks might not . If you are in doubt , contact your paper supplier . Preprinted papers such as letterhead must be able to withstand temperatures up to 210 ° C ( 410 ° F ) without melting or releasing hazardous emissions . 45
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Selecting print media Transparencies Use transparencies designed specifically for laser printers . Transparencies must be able to withstand temperatures of 210 ° C ( 410 ° F ) without melting , discoloring , offsetting , or releasing hazardous emissions . We recommend Lexmark laser printer transparencies : part number 70X7240 for letter - size transparencies ; part number 12A5010 for A4 - size transparencies . To prevent print - quality problems , avoid getting fingerprints on the transparencies . Before loading transparencies , fan the stack to prevent sheets from sticking together . Envelopes Use envelopes made from 20 Ib ( 75 g / m 2 ) bond paper . Do not use envelopes that : - Have excessive curl - Are stuck together - Are damaged in any way - Contain windows , holes , perforations , cutouts , or embossments - Use metal clasps , string ties , or metal folding bars - Have postage stamps attached - Have any exposed adhesive when the flap is in the sealed position Use envelopes that can withstand temperatures of 210 ° C ( 410 ° F ) without : - sealing - excessive curling - wrinkling - releasing hazardous emissions If you have any doubts about the envelopes you are considering , check with the envelope supplier . Adjust the paper guides to fit the width of the envelope . Load only one envelope at a time . A combination of high humidity ( over 60 % ) and high printing temperatures may seal the envelopes . Labe • Do not use labels that have exposed adhesive on the sheets . • Do not print a large number of labels continuously . • Do not use vinyl labels . • Use labels that can withstand temperatures of 210 ° C ( 410 ° F ) without sealing , excessive curling , wrinkling , or releasing hazardous emissions . Label adhesives , face sheet ( printable stock ) , and topcoats must also be able to withstand 25 pounds per square inch ( psi ) ( 172 kilopascals ) pressure . 46
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Tips on storing print media and supplies Card stock Card stock can only be printed from the Manual feeder . Preprinting , perforation , and creasing can significantly affect print quality and cause media handling or jamming problems . • Avoid using card stock that may release hazardous emissions when heated . • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer . Preprinting introduces semi - liquid and volatile components into the printer . • Use card stock with a maximum weight of 163 g / m 2 ( 43 Ib ) . • The use of grain short card stock is recommended . Tips on storing print media and supplies Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality : Store paper in an environment where the temperature is approximately 21 ° C ( 70 ° F ) and the relative humidity is 40 % . • Store cartons of paper on a pallet or shelf rather than directly on the floor . • If you store individual packages of paper out of the original carton , make sure they rest on a flat surface so the edges do not buckle , curl , or become damaged . • Do not place anything on top of paper packages . Storing supplies Choose a cool , clean storage area for printer supplies . Store supplies right side up in their original packaging until needed . Do not expose supplies to : • Direct sunlight • Temperatures above 35 ° C ( 95 ° F ) • High humidity ( above 80 % ) • Salty air • Corrosive gases • Heavy dust 47
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Tips on preventing jams Tips on preventing jams You can avoid most paper jams by correctly loading paper and specialty media in the printer . The following hints can help prevent paper jams : • Do not load wrinkled , creased , or damp paper . • Never mix media types within a tray . • Flex , fan , and straighten the paper stack before loading it . Note : Make sure the paper stack is below the maximum paper fill indicators on the 250 - sheet tray before pushing the tray into the printer . Push all trays snugly into the printer after loading them . Make sure paper guides are positioned before loading the paper or specialty media . Do not remove trays while a job is printing . Wait for a Load Paper [ _ light sequence ( see Load print media on page 15 ) before removing the tray . Before loading transparencies , fan the stack to prevent sheets from sticking together . Do not use envelopes that : - Have excessive curl - Are stuck together - Are damaged in any way - Contain windows , holes , perforations , cutouts , or embossments - Have metal clasps , string ties , or metal folding bars - Have postage stamps attached - Have any exposed adhesive when the flap is in the sealed position Use only recommended paper . See the Card Stock & Label Guide available on our Lexmark Web site at www . lexmark . com / publications for more information about which paper provides optimum results for your printing environment . If you need detailed information before purchasing large quantities of customized paper , See the Card Stock & Label Guide . 48
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Loading the 250 - sheet tray Loading the 250 - sheet tray Follow these instructions to load paper in the 250 - sheet tray . 1 Remove the 250 - sheet tray . maximum paper fill indicator maximum paper fill indicator Note : To load legal - or folio - size paper , extend the length of the tray . See Extending the tray for legal - or folio - size paper on page 52 for instructions . 2 Prepare a paper stack for loading by flexing and fanning it back and forth . Straighten the edges on a level surface . 49
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Loading the 250 - sheet tray 3 Adjust the rear paper guide for the print media size you will be loading . Note : There should be a slight gap between the rear paper guide and the paper stack . 4 Insert the paper stack with the print side facing down . Note : Make sure the paper stack is laying flat in the tray and is not above the maximum paper fill indicators . Improper loading may cause jams . Note : For simplex printing load letterhead paper with the design side facing down . The top edge of the sheet with the logo should be placed at the front of the tray . For duplex printing load letterhead paper with the design side facing up . 50
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Loading the 250 - sheet tray 5 Adjust the side paper guides to fit lightly against the paper stack . 6 Insert the 250 - sheet paper tray . 51
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Loading the 250 - sheet tray 7 Extend the paper support on the output bin . Extending the tray for legal - or folio - size paper To load legal - or folio - size paper , extend the tray . You may also attach a dust cover ( if available on your printer model ) on the back of the printer to protect the tray while it is extended . 1 Press down on the latch at the back of the tray , and expand the tray until the extender locks into place . 52
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Loading the 250 - sheet tray Attaching the dust cover The dust cover helps protect the tray from the environment . It also keeps the tray from being knocked out of position while it is extended . Attach the dust cover to the back of the printer by aligning the tabs on the cover to the holes on the printer , then snap the cover into place . Note : This feature may not be available for some models . 53
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Loading the manual feeder Loading the manual feeder The manual feeder is located at the front of the printer and can only feed one sheet of print media at a time . You can use the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the tray . You must set the paper size before using the manual feeder . For more information , see your driver CD , or see Using the Local Printer Settings Utility on page 75 . For information on acceptable print media to use in the manual feeder , see Selecting print media on page 43 . Using only the specified print media helps prevent paper jams and print - quality problems . To load the manual feeder : Place a sheet of the selected print media , print side facing up , at the center of the manual feeder , but only to the point where its leading edge can contact the paper guides . Otherwise , the printer will engage the print media too soon and likely skew the print job . 2 Adjust the paper guides to the print media width . 3 Hold both sides of the print media close to the manual feeder , and push it into the printer until it automatically engages . There is a brief pause between the time the printer engages the print media and when it feeds into the printer . Note : Do not force the print media into the feeder . Forcing the media causes jams . • Insert envelopes with the flap side down and with the stamp area as shown . • Hold transparencies by the edges , and avoid touching the print side . Oil from your fingers can affect print quality . • Load letterhead faceup , with the top of the sheet entering first . 54
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Using the rear exit Using the rear exit The single - sheet rear exit provides a straight - through paper path to help reduce curling and potential jams . This is especially useful for specialty media , such as transparencies , labels , card stock , or index cards . To use the rear exit , open the rear exit door . When the rear exit door is open , all print media comes out the rear exit . When closed , all media is sent to the output bin on top of the printer . Note : If you print a multiple - page job with the rear exit door open , the print speed may slow down . 55
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Clearing jams Clearing jams When a paper jam occurs , the _ nnter ' stops and the control panel Paper Jam o _ and Continue " @ lights come on . Press and release Continue _ twice quickly to display the specific secondary error paper jam light sequence . See Secondary error codes on page 25 for more information . We recommend clearing the entire paper path when a paper jam occurs . 1 Remove all paper from the 150 - sheet output bin . 2 If you are feeding paper from the 250 - sheet tray , remove the tray . 3 Remove the jammed pages . 56
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Clearing jams 4 With the tray removed , press down on the green duplex flap to remove the jammed pages from the duplex area . 5 Install the 250 - sheet paper tray . 57
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Clearing jams 6 Open the front door , and remove the print cartridge assembly . Lift the green flap at the front of the printer , and remove the jammed pages from behind the flap . CAUTION : The fuser or fuser area may be hot . 58
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Clearing jams 8 Open the rear exit door , and remove the jammed pages . 9 After you have cleared the jammed pages , reinstall the print cartridge assembly , and securely close all the printer doors . 10 Press Continue ( _ ) to resume printing . Note : Jam recovery is set to Auto by default . When jam recovery is set to Auto , the memory that holds the image of a page may be reused after the page is printed but before it has successfully exited the printer if that memory is needed for another use . Therefore , a jammed page may or may not be reprinted , depending on the overall memory usage of the printer . 59
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Printing tasks Manually feeding a print job The manual feeder is located at the front of the printer and can only feed one sheet of print media at a time . For information on acceptable print media to use in the manual feeder , see What types of print media can be loaded ? on page 41 . When using the manual feeder , send the print job to the printer before loading the print media . When the printer is ready , it will display the Load Manual Feeder light sequence , at which point you should load the print media . To manually feed a print job : 1 From the computer software application , select File - > Print . 2 Click Properties ( or Options , Printer , or Setup , depending on the application ) to view the printer driver settings . 3 Clickthe Paper tab . 4 Select Manual paper from the Paper tray drop - down list . 5 Select the appropriate Paper size and type . See Using the Local Printer Settings Utility on page 75 for more information . 6 Click OK . 7 Click OK on the Print window to send the job to print . The printer displays the Load Manual Feeder light sequence . Place a sheet of the selected print media , print side facing up , at the center of the manual feeder , but only to the point where its leading edge can contact the paper guides . • Hold transparencies by the edges , and avoid touching the print side . Oil from your fingers can affect print quality . • Insert envelopes with the flap side facedown ( the stamp area should enter the printer last ) . • Load letterhead faceup , with the top of the sheet entering the printer first . 60
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