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Cancels : OM02 - 56 OG - PHIZ - 01 1 / 03 NOTE TO INSTALLER : This manual should be left with the equip - merit owner . Model PHIZ Packaged Heat Pump Unit
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WELCOME TO EFFICIENT YEAR - ROUND COMFORT • Your heat pmnp will remove humidity fl'om your home dur ing the cooling season . After a few minutes of operation , Congratulations on yore " excellent choice and sound invest - ment in home comfort ! you should be able to see water " trickle from the conden - sate drain . Check this occasionally to be sure the drain sys - Your new heat pump represents both the latest in engineer tem is not clogged . Of course , do not expect to see much ing development and the cuhnination of many years of drainage if you live in a very dry climate . experience fl'om one of the most reputable manufacturers of comfort systems . OPERATING YOUR HEAT PUMP Your new unit is among the most reliable home comfort prod The operation of your heat pump system is controlled by the ucts available today . To assure its dependability , spend just a indoor thermostat . You simply adjust the thermostat and it few minutes with this booklet now . Learn about the opera - maintains the indoor " temperature at the level you select . Most tion of your heat pmnp and the small amount of mainte - thermostats for " heat pmnp systems include temperature con - nance it takes to keep it operating at its peak efficiency . trol selector , FAN switch , and SYSTEM switch . EMER - With minhnal care , your heat pump will provide you and your GENCY HEAT control is usually provided with the SYSTEM family with satisfying home comfort - - both now and for years switch . to corne . The temperature control selector is a dial or button ( s ) that al - lows you to establish the temperature that you wish to main - IMPORTANT FACTS tain for your personal comfort . Some thermostats possess two To better protect your investment and to eliminate unneces - temperature control selectors : one fox " setting the tempera - sary service calls , familiarize yore'self with the following facts : ture desired during the cooling cycle , and one to set the heat ing operation temperature . Typical settings are 78 degrees Fahrenheit for cooling and 68 degrees for heating . The FAN switch offers two options fox " controlling the blower : AUTO and ON . When set to AUTO , the blower will run during the time the heat pump is operating . When the EAN switch is set at the ON position , the blower will run continuously . Typically , the SYSTEM switch on your thermostat offers the following selections : COOL , OFF , and HEAT . Your thermo star may also have another selection , AUTO . The heat pmnp will not operate when the SYSTEM switch is set at the OFF • Your treat pump system should never be operated without position . With the SYSTEM switch set at COOL , your heat a clean air flter properly installed . Plan to inspect the fil - pump will operate in its cooling mode when the indoor tern - ter periodically . A clogged air filter will increase operating perature rises above the level that you wish to maintain . With costs and shorten the life of the unit . the SYSTEM switch set at the HEAT position , your heat pump • Supply - air and return - air registers should not be blocked . will provide warmth whenever the indoor temperature falls Drapes , ftxrniture , and toys are some of the items corn below the level that you have selected . monly found obstructing grilles . Restricted airflow lessens the unit's efficiency and life span . The AUTO selection found on some thermostats provides for • Outdoor units must have unrestricted airflow . Do not cover automatic changeover between cooling and heating cycles . With the trait , lean anything against it , or stand upon it . Do not the SYSTEM switch set in the AUTO position , the cooling allow grass clippings , leaves , or other debris to accumu mode is activated when the indoor temperature rises above late arotmd or on top of the unit . Maintain a 12 - in . mini - the thermostat cooling temperature setting , or the heating mum clearance between the outdoor unit and tall grass , mode will be activated when the indoor temperature drops vines , shrubs , et cetera . below the thermostat setting for " the heating cycle . • Your multipurpose indoor thermostat is the control center Depending on your winter heating needs , your home comfort fox " your heat pump system . You should familiarize your - system may include supplementary electric resistance heat . self with its proper operation . Attempting to control the If it does , your system will turn on electric resistance heat system by other means - - for instance , switching the elec - only as necessary to meet your heating needs during defl'ost trical supply power ON and OFF may cause damage to cycles or when outdoor temperatures are low . In the event of the unit . a heat pmnp malfimction , you can use the EMERGENCY HEAT • Thermostat ' _ jiggling " causes rapid - cycling , which is poten - setting on your thermostat to manually select electric resis tially damaging to the compressor . Do not move the tem - tance heat . Heat pump heating is deactivated when EMER perature selector on the thermostat fox " any reason for at GENCY HEAT is selected . Because electric resistance heat least 5 minutes after the compressor has shut off . consumes more electricity than the heat pump's normal heat - • You may find that you can maintain greater personal com - ing mode , selecting EMERGENCY HEAT will result in higher fort by running the fan continuously . " Air pockets " can form electricity costs . If it becomes necessary to use EMER - due to the structure of the building , placement of regis GENCY HEAT to provide heat , call your dealer fox " service as ters , et cetera . These air pockets may be too cool or warm soon as it is practical . fox " your liking . Continuous fax ] operation minimizes any See your thermostat owner's manual for " additional temperature differences . Also , systems equipped with elec - information . tronic air cleaners and / or humidifiers offer the added ben - efits of having the air continuously cleaned year - round , and humidified during the winter season . 2
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I . COOLINCGYCLE Whenoperatinignthecoolincgycley , ourheatpumpwill run untiltheindootremperature is lowered to the level you have selected . On extremely hot days , your heat pump will run for longer periods at a time and have shorter " " off ' periods than on moderate days . The following are typical conditions that add extra heat and / or humidity to your home . Your heat pump will work longer to keep your home comfortable under these conditions : • Entrance doors are frequently opened and closed • Laundry appliances are being operated • A shower is running Z7 • More than the usual number of people are present in the home • More than the normal number of electric lights are in use • Drapes are open on the sunny side of the home II . HEATING CYCLE With the SYSTEM switch of your indoor thermostat set to During the heating season , switch to EMERGENCY HEAT if the HEAT position , the treat pump will operate in its heating the electricity to your outdoor unit is off for more than mode until room temperature is raised to the level you have 30 minutes for any reason ( i . e . , power outage ) . Leave the switch selected . Of course , the heating unit will have to operate for " in the EMERGENCY HEAT position for an amount of time longer periods to maintain a comfortable environment on colder equal to that during which the power was off . It is not nec - days and nights than on moderate ones . essary to exceed 12 hours . If you cannot determine how long the power has been off , leave the switch in the EMER - A . Defrost Cycle GENCY HEAT position for " 8 hours . When your heat pump is providing heat to your home and the outdoor temperature drops below 45 degrees Fahrenheit , moisture may begin to fl'eeze on the surface of the outdoor coil . If allowed to build up , this ice would impede airflow across PERFORMING ROUTINE MAINTENANCE the coil and reduce the amount of heat absorbed fl'om the out - With the proper maintenance and care , your heat pump will side air . So , to maintain energy efficient operation , your heat operate economically and dependably . Maintenance can be ac pump has an automatic defrost cycle . complished easily by referring to the following directions . How - The defrost cycle starts at a preset time interval of 30 rain ever , before performing maintenance , consider these impor - utes . Defl'ost will start at the preset time only if the ice is tant safety precautions : sufficient to interfere with normal heating operation . After the ice is melted from the outdoor coil , or after a maxi - mum of 10 minutes in the Defrost mode , the unit will auto matically switch back to normal heating operation . Do not be alarmed if steam or fog appears at the outdoor unit during the defl'ost cycle . Water vapor fl'om the melting ice may condense into a mist in the cold outside air . B . Emergency Heat The EMERGENCY HEAT setting on your thermostat refers to any supplementary heating appliance that may be in cluded in your home comfort system . Operation of the EMER - GENCY HEAT source may be required if heating demands exceed the capacity of the heat pump , or if the heat pump malfunctions . The word Emergency will show on the display of the thermostat if the mode button is toggled / pushed from NORMAL to the EMER - MAIN GENCY HEAT setting . This indicates that the heat pump is off and the supplemental heating appliance is selected for " operation . ON The word AUX HEAT will be displayed under normal operation when the second stage of heat is operating . • Do not operate your unit in the heating mode when outdoor telnperatures are above 66 ° F unless you set your thermostat to emergency heat mode . - - 3 - -
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CHECK THE AIR FILTER of your equipment . ( You should have them recorded on this page . ) With this information , your dealer may be able to offer A dirty air filter will cause excessive strain on the compres - helpflll suggestions over the phone , or save valuable time sor and blower motor . This can cause the components to through knowledgeable preparation for the service call . overheat and automatically shut down . In the extreme , the components will fail and need to be replaced . To avoid REGULAR DEALER MAINTENANCE inefficient or failed operation of your unit , CHECK THE FILTER ( S ) EVERY 3 TO 4 WEEKS . Replace filter ( s ) when In addition to the routine maintenance that you perform , your necessary , or clean the filter ( s ) if you have the reusable type . home comfort system should be inspected regularly by a prop - erly trained service technician . The inspection ( preferably each Disposable filters should be replaced by similar , new filters of the same dimensions . year , but at least every other year ) should include the following : Reusable , permanent filters should be washed in a solution • Routine inspection if air filter ( s ) . Replacement or cleaning of cold water and mild detergent , then rinsed and thoroughly dried . THE FILTER MUST BE COMPLETELY DRY BE as required . FORE BEING REINSTALLED . To avoid prolonged shut • Inspection and cleaning of tire blower wheel , housing , and down of your unit while a filter is drying , you should have an motor . Service should include proper lubrication of these extra filter on hand . This would allow you to rotate between conlponei ] ts . the two with minimal downtime for your comfort system . Ex • Inspection and , if required , cleaning of indoor " and outdoor tra filters may be purchased fl'om your dealer . coils . The filter ( s ) and filter rack for a packaged system are sup - • Inspection of the indoor coil drain pan , plus the drain line . plied and installed by the contractor or dealer . Typically , the Service should include cleaning if required . filter ( s ) and rack are located in the return - air duct at the out - • A check of all electrical wiring and connections . door unit or behind the return air grille ( s ) . Have your dealer show you the location of your filter ( s ) and the procedures for " • A check for secure physical connections of individual com - removal and replacement . ponents within units . If you have any questions about the removal and / or cleaning • Operational check of the system to determine actual work of your filter ( s ) , contact your dealer for " assistance . ing condition . Necessary repair and / or adjustment should be performed at this time . If grass clippings , leaves , shrubbery , and debris are kept away from the unit , minimal care should be sufficient to keep the WARRANTIES system flmctioning properly . However , if the outdoor coil be - comes dirty , use a brush or vacuum cleaner and soft brush The warranty is located at the back of this book . Be sure to attachment to clean the exterior surface . If dirt is trapped read the warranty careflrlly to determine the coverage for your unit . deep in the coil , contact your dealer for " service . UNIT SUPPORT FOR THE RECORD Your packaged unit should be maintained at a level position . Record the model , product , and serial numbers of your new If its support should shift or settle so that the unit is no longer equipment in the spaces provided below . This information , level , you should correct the condition . Relevel it promptly to along with the other ready reference facts requested below , assure condensate drainage out of the unit . If you notice that will be necessary should you ever require information or service . water or ice collects beneath the unit , arrange for it to be drained away from the unit . INSTALLATION DATA BEFORE YOU REQUEST A SERVICE CALL Date Installed BEFORE YOU CALL FOR SERVICE , CHECK FOR THESE EASILY SOLVED PROBLEMS : Dealer Name Check the indoor and outdoor disconnect switches . Verify that Address circuit breakers are ON or that fllses have not blown . City Check for sufficient airflow . Check the air filter ( s ) for any ac cumulations of dirt . Check for blocked return - air or supply - State Zip air grilles . Be sure grilles are open and unobstructed . Telephone Check the settings on your indoor thermostat . If you desire cooling , see that the temperature control selector is set below UNIT DATA room temperature and the SYSTEM switch is on the COOL or AUTO position . If you require warmth , be sure the tern - Product No . perature control selector " is set above room temperature and Model No . the SYSTEM switch is at HEAT or AUTO . The FAN switch should be set at ON for continuous blower operation or AUTO Serial No . if you wish the blower to flmction only while the unit is op Heater , if applicable : erating . Part No . If your comfort system still fails to operate , contact your ser vicing dealer for troubleshooting and repairs . Specify your ap Kilowatt Rating parent problem , and state the model and serial numbers © 2003 Payne Heating & Cooling PO Box 70 , Indianapolis , IN 46206 - 4 - og - phlz - 01 53PH - 1Z6