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User Information Manual PH1P - B & PH2P - B Heat Pump Units Single - Packaged Fig . 1 - - Unit PHIP - B and PH2P - B NOTE TO INSTALLER : This manual should be left with the equipment owner . FOR YOUR SAFETY Do not store o1 " use gasoline or other flammable vapors and liquids in the vicinity of " this or any other appliance . Z _ x WARNING : Do not use this unit if any part has been under water . Immediately call a qualified service technician to inspect the unit and to replace any part of the control system which has been under water . Failure to follow this warning could result in electrical shock , fire , personal injury , or death . WARNING : Before performing recommended maintenance , be sure the main power switch to unit is turned off . Electric shock could cause personal injury or death . WELCOME TO EFFICIENT YEAR - ROUND COMFORT Congratulations on your excellent choice and sound investment in year - round home comfort ! Your new heat pump represents both the latest in engineering development and the culmination of many years of experience from one of the most reputable manufacturers of comlbrt systems . Your new unit is among the most energy - efficient and reliable heat pump products available today . To assure its dependability , spend just a few minutes with this booklet now . Learn about the operation of your heat pump , and the small amount of maintenance it takes to keep it operating at its peak efficiency . With minimal care , your new heat pump will provide you and your fmnily with year - round home comlbrt _ oth now and for years to come . Form : OG - PH1P - 02 Cancels : OG - PH1P - 01 Printed in U . S . A . 1 - 03 Catalog No . 53PH - 1P8
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SAFETYCONSIDERATIONS Recognize safety information . This is the safety - alert symbolz _ x . When you see this symbol on unit or in instructions and manuals , be alert to potential for personal iniury . Understand the signal words DANGER , WARNING , and CAUTION . These words are used with the safety - alert symbol . DANGER identifies the most serious hazards which will result in severe personal injury or death . WARNING signifies hazards which could result in personal injury or death . CAUTION is used to identify unsafe practices which would result in minor personal injury or product and property damage . NOTE is used to highlight suggestions which will result in enhanced installation , reliability , or operation . z _ WARNING : Improper installation , adjustment , alteration , service , maintenance , or use can cause explosion , fire , electrical shock , or other conditions which may cause serious injury , death or property damage . Consult a qualified installer , service agency , or your distributor or branch for information or assistance . The qualified installer or agency must use factory - authorized kits or accessories when modifying this product . YOUR COMFORT SYSTEM PROCEDURE I - - IDENTIFYING YOUR SYSTEM Take the time to i _ amiliarize yourself with your packaged heat pump type of system . This knowledge will be of use in understanding the basic operation of your new heat pump . The unit has a rating plate affixed to it which provides necessary information for specific identification of a unit . You should familiarize yourself with the product , model , and serial numbers listed on each rating plate . Record them for furore reference in the space provided at the end of this booklet . IMPORTANT FACTS Fig . 2 - - Typical Installation To better protect your investment and to eliminate unnecessary calls , familiarize yourself with the fbllowing facts : i . Your heat pump system should never be operated without a clean air filter properly installed . Plan to inspect the filter periodically . A clogged air filter will increase operating costs and shorten the life of the unit . 2 . Supply - air and return - air registers should not be blocked . Drapes , furniture , and toys are some of the items commonly found obstructing registers . Restricted airflow lessens the unit's efficiency and life span . 3 . The outdoor unit must have unrestricted airflow . Do not cover the unit , lean anything against it , or stand on it . Do not allow grass clippings , leaves , or other debris to accumulate around on top of the unit . Maintain a 12 - in . minimum clearance between the outdoor unit and tall grass , vines , shrubs , etc . 4 . Your multipurpose indoor thermostat is the control center for your heat pump system . You should familiarize yourself with its proper operation . Attempting to control the system by other means for instance , switching the electrical supply power ON and OFF may cause damage to the unit . ( See Fig . 4 and 5 . ) 5 . During heating , increasing the thermostat setting more than 2 degrees may cause the supplemental heaters to be turued on for a short period of time to satisfy the thermostat . Needless use of the supplementary heat reduces potential energy savings . 6 . You may find that you can maintain greater personal comfort by running the fan continuously . " Air pockets " can form due to the structure of the house , placement of registers , etc . air pockets may be too cool or warm for your liking . Continuous fan operation minimizes any temperature differences . Also , systems equipped with electronic or mechanical air cleaners and / or humidifiers offer the added benefits of having the air continuously cleaned year - round and humidified during the winter season . 7 . A system equipped with a heat or energy recovery ventilator offers the advantage of exhausting stale air fi'om the home and allowing fresh air in fi'om the outdoors while minimizing heat loss . 8 . Your system may also be equipped with a zoning system which allows individual control over the temperatures of separate areas of your home . 9 . Your heat pump will remove humidity from your home during the cooling season . After a few minutes of operation , you should be able to see water trickle from the condensate drain . Check this occasionally to be sure the drain system is not clogged . Of course , don't expect to see nmch drainage if you live in a very dry environment . 10 . During the heating cycle , air from your registers may seem cooler than you might first expect . This is because your heat pump delivers a constant flow of air at around 90F to 105 ° F instead of sudden bursts of hot air as with a conventional furnace . This air may feel cooler because it is slightly less than your skin temperature . However , it is sufficiently warm to keep you comfortable . 2
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11 . Ice or frost will tend to form on the coil during the winter heating operation . Your heat pump is designed to automatically melt the ice . When in this defrost cycle , it is normal for steam or fog to rise from the outdoor unit . Do not be alarmed ! 12 . Do not operate your unit in cooling mode when outdoor temperatures are below 40 ° F unless your unit was modified for low - ambient operation . 13 . Do not operate your unit in heating mode when outdoor temperatures are above 66 ° F unless you set your thermostat to emergency heat mode . / _ WARNING : To prevent serious injury , death , or property damage , read and follow all instructions and warnings , including labels shipped with or attached to unit before operating your new heat pump . OPERATING YOUR HEAT PUMP The operation of your heat pump system is controlled by the indoor thermostat . You simply adjust the thermostat and it maintains the indoor temperature at the level you select . Most thermostats for heat pump systems have 3 controls : a temperature control selector , a FAN control , and a SYSTEM or MODE control . PROCEDURE I - - COOLING MODE ® Fig . 3 - - Payne Non - Programmable Thermostat When operating in cooling mode , your heat pump will run in cooling mode until the indoor temperature is lowered to the level you have selected . On extremely hot days , your heat pump will run for longer periods at a time and have shorter " off ' periods than on moderate days . The following are typical conditions that add extra heat and . or humidity to your home . Your heat pump will work longer to keep your home comfortable under these conditions : 1 . Entrance doors are frequently opened and closed 2 . Laundry appliances are being operated 3 . A shower is running 4 . More than the usual number of people are present in the home 5 . More than the normal number of electric lights are in use 6 . Drapes are open on the sunny side of the home PROCEDURE 2 - - HEATING MODE With the SYSTEM or MODE control of your indoor thermostat set to HEAT , your heat pump will run in heating mode until room temperature is raised to the level you have selected . Of course , your heat pump will have to operate for longer periods to maintain a comfbrtable enviromnent on cooler days and nights than on moderate ones . PROCEDURE 3 - - SUPPLEMENTAL HEAT Your heat pump is your primary heating source . Your system may also be equipped with a supplemental heating source such as electric heat . On cold days and nights , your system will automatically turn on the supplemental heat in order to maintain the level of comfort you have selected . When your heat pump needs additional heat to keep you comfortable , your Payne electronic thermostat will turn on the supplemental heat ( if equipped ) and will display the " AUX HT " message . PROCEDURE 4 - - - DEFROST MODE When your heat pump is providing heat to your home and the outdoor temperature drops below 45 ° F , moisture may begin to freeze on the surface of the coil . If allowed to build up , this ice would impede airflow across the coil and reduce the amount of heat absorbed from the outside air . So , to maintain energy - efficient operation , your heat pump has an automatic defrost mode . The defi'ost mode starts at a preset time interval of 90 minutes , although , it may be reset to either 30 or 50 minutes . Defrost will start at the preset time only if the ice is sufficient to interfere with normal heating operation . After the ice is melted from the coil , or after a maximum of 10 minutes in def } ost mode , the unit automatically switches back to normal heating operation . Do not be alarmed if steam or Log appears at the outdoor unit during defi'ost mode . Water vapor from the melting ice may condense into a mist in the cold outside air . During certain weather conditions such as heavy snow and freezing rain it is not uncommon for ice to build up on the unit grille . This is normal for these weather conditions . Do not attempt to remove the ice from the unit grille . This condition will not affect the proper function of the unit and will clear a few days . 3
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PERFORMING ROUTINE MAINTENANCE With the proper maintenance and care , your heat pump will operate economically and dependably . Maintenance can be accomplished easily by referring to the following directions . However , before performing maintenance , consider these important safety precautions : Z _ X WARNING : Disconnect all electrical power to the indoor air handler or furnace before removing access panels to perform any maintenance . Disconnect power to both the indoor and outdoor units . Note : There may be more than I electrical disconnect switch . Electrical shock can cause serious injury or death . Z _ x CAUTION : Although special care has been taken to minimize sharp edges in the construction of your unit , to avoid injury be extremely careful when handling parts or reaching into the unit . PROCEDURE 1 - - CHECK THE AIR FILTER A dirty air filter will cause excessive strain on the compressor and blower motor . This can cause the components to overheat and automatically shut down . In the worst case , the components will fail and need to be replaced . To avoid inefficient or failed operation of your unit , CHECK THE FILTER ( S ) EVERY 3 TO 4 WEEKS . Replace filter ( s ) when necessary , or clean the filter ( s ) if you have the reusable type . Disposable filters should be replaced by similar , new filters of the same dimensions . Reusable , permanent filters should be washed in a solution of cold water and mild detergent , then rinsed and thoroughly dried . THE FILTER MUST BE COMPLETELY DRY BEFORE BEING REINSTALLED . To avoid prolonged shutdown of your unit while a filter is drying , you should have an extra filter on hand . This allows you to rotate between the two with minimal downtime for your comfort system . Extra filters may be purchased from your dealer . Table l - - Filter Size Data UNIT SIZE FILTER SIZE PHIPB018 - 30 20x20 PHIPB036 20x24 PHIPB042 - 0G0 24x30 PH2P024 - 030 20x20 PH2P036 20x24 PH2PO42 - OGO 24x30 The filters ( s ) and filter rack fbr a packaged system are supplied and installed by the contractor or dealer . Typically , the filter ( s ) and rack are located in the return - air duct at the outdoor unit or behind the return - air grille ( s ) . Have your dealer show you the location of your filter ( s ) and the procedures for removal and replacement . If your system includes a high efficiency or electronic air cleaner , refer to air cleaner User's Mmmal for proper filter cleaning or replacement . PROCEDURE 2 - - OUTDOOR COIL If " grass clippings , leaves , shrubbery , and debris m'e kept away from the unit , minimal care should be sufficient to keep the system functioning properly . However , if the outdoor coil becomes dirty , use a vacuum cleaner or shop vac with soft brush attachment to clean the exterior surface . Vacuum coil surface using an up and down motion . Be careful not to bend or damage fins . If dirt is deep in the coil , contact your dealer for service . Do not attempt this yourself . PROCEDURE 3 - - OUTDOOR COIL - - SEA COAST If your unit is located near the ocean , special maintenance is required . Ocean mist _ reeze carries salt , which is corrosive to most metals . Although your new unit is made out of galvanized metal and is protected by top - grade paint , you should take the precaution of additional maintenance which consists of periodically washing the unit . By washing all exposed surfaces and coil , you will be adding additional life to your unit . Please consult your installing contractor for proper intervals @ roeedures for your geographic area or seswice contact . PROCEDURE 4 - - UNIT SUPPORT Your packaged heat pump unit should be maintained at a level position . If its support should shift or settle so that the unit is no longer level , you should correct the condition . Relevel it promptly to assure water drains out of the unit . If you notice that water or ice collects beneath the unit , arrange for it to be drained away from the unit . BEFORE YOUR REQUEST A " SERVICE CALL " CHECK FOR THESE EASILY SOLVED PROBLEMS : i . Check the indoor and outdoor disconnect switches . Verify that circuit breakers are ON or that fuses have not blown . 2 . Check for sufficient airflow . Check the air filter ( s ) for any accumulations of dirt . Check for blocked retum - air or supply - air registers . Be sure registers are open and unobstructed . 3 . Check the settings on your indoor thermostat . If you desire cooling , snake sure that the temperature control selector is set below room temperature and the SYSTEM or MODE control is set to COOL or AUTO . If you require warmth , snake sure that the temperature control selector is set above room temperature and the SYSTEM or MODE control is set to HEAT or AUTO . The FAN control should be set to ON for continuous blower operation or AUTO if you wish blower to function only while your heat pump is operating . If your comfort system still fails to operate , turn your system off and contact your servicing dealer for troubleshooting and repairs . Specify your apparent problem , and state the model and serial number of your equipment . ( You should have them recorded on the last page of this booklet . ) With this information , your dealer may be able to offer helpful suggestions over the phone or save valuable time through knowledgeable preparation for the service call . 4
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REGULAR DEALER MAINTENANCE In addition to the routine maintenance that you perform , your home comfort system should be inspected regularly by a properly trained service technician . The inspection ( preferably twice each year , but at least once every year ) should include the following : 1 . Routine inspection of air filter ( s ) . Replacement or cleaning as required . 2 . Inspection and cleaning of the blower wheel , housing , and motor as required . 3 . Inspection and , if required , cleaning of coils . 4 . A check of all electrical wiring and connections . 5 . A check * ' or secure physical connections of individual components within unit . 6 . Operational check of the heat pump system to determine actual working condition . Necessary repair and / or adjustment should be performed at this time . 7 . Your servicing dealer may offer an economical service contract that covers seasonal inspections . Ask for Ii _ rther details . WARRANTIES You have purchased either a PH1P - B or PH2P - B series unit . Be sure to read the warranty at the back of this booklet carefully to determine the coverage for your unit . FOR THE RECORD Record the model , product , and serial numbers of your new equipment in the spaces provided . This int ` ormation , along with the other ready - reference facts requested will be necessary should you ever require infomlation or service . INSTALLATION DATA Date Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dealer's Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ad & ess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State / Zip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UNIT DATA Unit Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unit Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Heater , if applicable : Part Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kilowatt Rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
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© 2002 Payne Heating & Cooling PO . Box 70 , Indianapolis , IN 46206 8 OG - PH1P - 02 Catatog No . 53PH - 1P8