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Heat Pump Heating & Cooling USER'S INFORMATION MANUAL FOR THE OPERATION AND MAINTENANCE OFYOUR NEW RESIDENTIAL HEAT PUMP Safety Considerations Recognize safety inforlnation . This is the safety - alert sylnbol z _ x . When you see this sylnbol on the unit and in instructions or lnanuals , be alert m the potential for personal iNury . Understand the signal words DANGER , WARNING , and CAUTION . These words are used with the safety - alert symbol . DANGER identifies the lnost serious hazards which will result in severe personal injury or death . WARNING signifies hazards which could result in personal injury or death . CAUTION is used m identity unsafe practices which would result in lninor personal injury or product and property damage . WARNING : Improper installation , adjustment , alteration , service , maintenance or use can cause explosion , fire , electrical shock , or other conditions which may cause personal injury or property damage . Consult a qualified installer , service agency , or your distributor or branch for information or assistance . The qualified installer or agency must use factory - authorized kits or accessories when modifying this product . WARNING : To prevent personal injury , death , or property damage read and follow all instructions and warn - ings , including labels shipped with or attached to unit before operating your new heat pump . IMPORTANT FACTS To better protect your investlnent and to eliminate unnecessary service calls , familiarize yourself with the following facts : â€¢ Your heat pulnp system should never be operated without a clean air filter properly installed . Plan to inspect the filter periodically . A clogged air filter will increase operating costs and shorten the life of the unit . â€¢ Supply - air and return - air registers should not be blocked . Drapes , fim _ imre , and toys are SOlneof the items colranonly found obstruct - ing grilles . Restricted airflow lessens the unit's efficiency and life span . â€¢ The outdoor unit lnUSthave umestricted airflow . Do not cover the unit , lean anything against it , or stand upon it . Do not allow grass clippings , leaves , or other debris to accumulate around or on top of the unit . Maintain a 12 - in . lninilnum clearance between the outdoor unit and tall grass , vines , slmlbs , etc . â€¢ Your lnultipurpose indoor therlnostat is the control center for your heat pump system . You should fhmiliarize yourself with its proper operation . Attelnpting to control the system by other lneans for instance , switching the electrical supply power ON and OFF may cause damage to the unit . â€¢ During heating , increasing the therlnostat more than 2 degrees may cause the supplelnental heaters to be turned on to satisfy the therlnostat . Needless use of the supplelnentary heat reduces potential eneigy savings . â€¢ You may find that you cm _ maintain greater personal COliR'orbt y rtuming t ] _ efan continuously . Air pockets can forln due to the structure of the house , placelnent of registers , etc . These air pockets lnay be too cool or warm for your lilting . Continuous fan operation lilinililizes any telnperature dift _ rences . Also , systems equipped with electronic air cleaners and / or humidifiers oft _ r the added benefits ofhavhag the air continuously cleaned year - round , and humidified during the winter season . â€¢ Your heat pump will relnove humidity froln your holne during the cooling season . After a few lninutes of operation , you should be able to see water trickle from the condensate drain of the indoor cooling coil . Check this occasionally to be sure the drain system is not clogged . Of course , don't expect to see lnuch drainage if you live in a very dry enviromnent . â€¢ During the heating cycle , air froln your registers may seem cool . This is because the air is being delivered at a higher velocity and a lnore constant flow than air supplied by a conventional fitrnace . Also , your heat pump supplies air at 85 Â° to 90 Â° F instead of in sudden bursts of hot air as with a conventional fimmce . The air may feel cool because it is slightly lower than your body telnperamre . However , it is sufficiently warm to keep you COlnfortable . â€¢ Ice or frost will tend to forln on the outdoor coil during the winter heating operation . Your heat pump is designed to autolnatically melt the ice . When in this defrost cycle , it is norlnal for steam or fog to rise froln the outdoor unit . Do not be alarmed ! NOTE TO INSTALLER : THIS MANUAL MUST BE LEFT WITH THE EQUIPMENT USER .
OPERATINGYOUR HEAT PUMP The operation of your heat pulnp system is controlled by the indoor therlnostat . You simply adjust the therlnostat and it lnaintains the indoor telnperature at the level you select . Refer to the therlnostat operating instructions for inforlnation on how to operate your therlnostat . COOLING CYCLE When operating in the cooling mode , your heat pump will mn until the indoor telnperature is lowered to the level you have selected . On extremely hot days , your heat pump will mn for longer periods at a time and have shorter off periods than on lnoderate days . Lowering the setpoint of your therlnostat will not cause your heat pump m cool thster . The following are typical conditions that add extra heat and / or humidity to your holne . Your cooling unit will work longer m keep your holne colnfortable under these conditions : â€¢ Entrance doors are frequently opened aM closed â€¢ Laundry appliances are being operated â€¢ A shower is nnming â€¢ More than the ustml number of people are present in the holne â€¢ More than the norlnal number of electric lights are in use â€¢ Drapes are open on the sulmy side of the home HEATING CYCLE With HEAT selected , the heating section of your holne colnfort system will operate until room telnperature is raised to the level you have selected . Of course , the heating unit will have m operate for longer periods to lnaintain a COlnfortable environment on cooler days and nights than on moderate ones . Refer m your fimmce User's Manual for specific inforlnafion on heating operation . DEFROST CYCLE When your heat pump is providing heat to your home and the outdoor temperature drops below 45 Â° F , moisture may begin to freeze on the surlhce of the outdoor coil . If allowed to build up , this ice would impede airflow across the coil and reduce the alnount of heat absorbed froln the outside air . So , to lnaintain energy - efficient operation , your heat pump has an autolnatic defrost cycle . The det ? ost cycle starts at a preset time interval of 90 lninutes , although , it may be reset to either 30 or 50 lninutes . Det ? ost will start at the preset time only if the ice is sutficient m interfere with norlnal heating operation . After the ice is melted froln the outdoor coil , or after a lnaxilnum of 10 lninutes in the defrost lnode , the unit will autolnatically switch back to normal heating operation . Do not be alarmed if steam or fog appears at the outdoor unit during the defi _ ostcycle . Water vapor froln the lnelting ice may condense into a mist in the cold outside air . During certain weather conditions such as heavy snow and t ? eezing rain it is not uncolranon for ice to build up on the outdoor unit grille . This is norlnal for these weather conditions . Do not attempt to remove the ice froln the outdoor unit grille . This condition will not affect the proper fimction of the unit and will clear within a few days . EMERGENCY HEAT The EMERGENCY HEAT setting on your therlnostat refers to any supplelnentary heating appliance that may be included in your holne colnfort system . Operation of the EMERGENCY HEAT source may be required if heating delnands exceed the capacity of the heat pump , or if the heat pump lnalfunctions . The red light on your therlnostat will illuminate if the EMERGENCY HEAT switch is lnoved froln NORMAL m the EMERGENCY HEAT setting . This indicates that the heat pump is off and the supplelnental heating appliance is selected for operation . Also , if your particular model of heat pump incNdes an efficiency alarm circuit , the red light will glow if the compressor lnalfimctions . Call your dealer for ilrnnediate service if you suspect trouble . During the heating season , switch to EMERGENCY HEAT if the electricity to your outdoor unit has been off for lnore than 30 lninutes for any reason ( i . e . , power outage ) . Leave the switch in the EMERGENCY HEAT lnode for an alnount of time equal to that during which the power was oft ' . It isn't necessary to exceed 12 hours . If you cmmot deterlnine how long the power has been oil leave the switch in the EMERGENCY HEAT position for 8 hours . NOTE : The EMERGENCY HEAT switch is effective only when HEAT or AUTO is selected .
PERFORMING ROUTINE MAINTENANCE With the proper lnaimenance and care , your heat pump unit will operate econolnically and dependably Maimenance can be accom - plished easily by referring to the following directions . However , before perforlning lnaintenance , consider these ilnportant safety precautions . WARNING : Disconnect all electrical power to the heat pump before removing access panels to perform mainte - nance . Disconnect power to both the indoor and outdoor units . Note : There may be more than I electrical disconnect switch . Electric shock can cause personal injury or death . CAUTION : Although special care has been taken to minimize sharp edges in the construction of your unit . Be extremely careful when handling parts or reaching into the unit . CHECKTHE AIR FILTER A dirty air filter will cause excessive strain on the COlnpressor and blower lnotor . This can cause the COlnponents to overheat and autolnatically shut down . In the extreme , the colnponents will fail and need m be replaced . To avoid inefficient or Â£ hiled operation of your unit , CHECK THE FILTER ( S ) EVERY 3 TO 4 WEEKS . Replace filter ( s ) when necessary , or clean the filter ( s ) if you have the washable type . Disposable filters should be replaced by similar , new filters of the same dilnensions . Reusable , washable filters should be washed in a solution of cold water and mild detergent , fl _ enrinsed and thoroughly dried . THE FILTER MUST BE COMPLETELY DRY BEFORE BEING REINSTALLED . To avoid prolonged shutdown of your unit while a filter is drying , you should have an extra filter on hand . This would allow you to rotate between the two filters with minimal downtilne for your COlnfort system . Extra filters may be purchased from your dealer . There are no filters in the outdoor unit of a split system . If your indoor unit is a gas or oil fimmce , refer m your fimmce I Yser'sManual for filter location and procedures for replacelnent or cleaning . If your system includes an indoor l'ancoil unit , the filter may be located in the unit where it comaects with the return - air duct or plenum . ( See Fig . 1 . ) Relnove the filter cover plate by sliding latches toward center of plate . Lift filter to clear lower flange . Filter is spring - loaded and will pop out . Reinstall filter , being certain to secure filter behind lower flange . When reinstalling cover plate , secure plate behind upper flange then slide tabs outward . \ \ \ Fig . lmRemoving Filter from Fan Coil Unit The indoor tan coil unit may be located in the attic . In this instance the filter lnay be located behind the return air grille . Access the filter by relnoving the return air grille .
BEFOREYOU REQUEST A SERVICE CALL BEFOREYOU CALL FOR SERVICE , CHECK FOR THESE EASILY SOLVED PROBLEMS : â€¢ Check the indoor and outdoor discomaect switches . Veri _ that circuit breakers are ON or that filses have not blown . â€¢ Check for sufficient airflow . Check the air filter ( s ) for any acculnulations of dirt . Check for blocked return - air or supply - air grilles . Be sure grilles are open and unobstructed . â€¢ Check the settings on your indoor thermostat . If you desire cooling , see that the telnperature setting is set below room temper - ature and COOL or AUTO is selected . If you require warmth , be sure the telnperature setting is set above rooln telnperature and HEAT or AUTO is selected . The FAN switch should be set at ON for continuous blower operation or AUTO if you wish the blower to fimction only while the unit is operating . If your colnfort system still thils to operate , contact your servicing dealer for troubleshooting and repairs . Specify your apparent problem , and state the model and serial numbers of your equiplnent . With this inforlnation , your dealer may be able m offer helpful suggestions over the phone or save valtmble time tl _ ough l _ aowledgeable preparation for the service call . REGULAR DEALER MAINTENANCE In addition to the routine lnaintenance that you perforln , your holne COlnfort system should be inspected regularly by a properly trained service teclmician . The inspection ( preferably twice each year , but at least once every year ) should include the following : â€¢ Routine inspection of air filter ( s ) . Replacement or cleaning as required . â€¢ Inspection and cleaning of the blower wheel , housing , and lnotor as required . â€¢ Inspection and , if required , cleaning of indoor and outdoor coils . â€¢ Inspection of the indoor coil & ain pan , plus the primary and secondary drain lines . If supplied , the auxiliary drain pan and line should be inspected at this tilne . Service should include cleaning if required . â€¢ A check of all electrical wiring and comaections . â€¢ A check for secure physical comaections of individtml colnponents within units . â€¢ Operational check of the heat pump system m deterlnine acttml working condition . Necessary repair and ! or adjustlnent should be perforlned at this time . Your servicing dealer may offer an econolnical service ccmtract that covers seasonal inspections . Ask for fimher details . FOR THE RECORD Record the lnodel , product , and serial numbers of your new equiplnent . This information , along with the other ready - reference t : acts requested , will be necessary should you ever require int \ mnation or service . Â© 2001 Payne Heating & Cooling 7310 West Morris St . indianapolis , IN 46231 11 - 01 Catalog No 53PH - I018 OG - PH10 - 04