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BY WHIRLPOOL CORPORATION ONE AND TWOSPEED AUTOMATICWASHERS For questions about features , operation / performance , parts , accessories or service call : 1 - 800 - 447 - 6737 In Canada , for assistance call : 1 - 800 - 461 - 5681 , for installation and service call : 1 - 800 - 807 - 6777 or visit our website at www . roper . com or www . roperappliances . com / canada Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 I 3955161
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TABLEOF CONTENTS WASHER SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 PARTS AND FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 WASHER USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Understanding Washer Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Normal Washer Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Starting Your Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Selecting a Cycle and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Rinse and Spin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Drain and Spin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Adding ! _ iquid Chlorine Bleach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Adding i - iquid Fabric Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 WASHER CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Cleaning Your Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Water Inlet Hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Vacation , Storage and Moving Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 ASSISTANCE OR SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 In the U . S . A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 tn Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2
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L , , WASHERSAFETY Your safety and the safety of others are very important . We have provided many important safety messages in this manual and on your appliance . Always read and obey all safety messages . This symbol alerts you to potential hazards that can kill or hurt you and others . TAhllissaifsettyhemseasfseatygeaslerwt ilslyfmolbloowl . the safety alert symbol and either the word " DANGER " or " WARNING . " These words mean : You can be killed or seriously injured if you don't immediately follow instructions . You can be killed or seriously injured if you don't follow instructions . All safety messages will tell you what the potential hazard is , tell you how to reduce the chance of injury , and tell you what can happen if the instructions are not followed . IMPORTANT SAFETY INSTRUCTIONS WARNING : To reduce the risk of fire , electric shock , or injury to persons when using the washer , follow basic precautions , including the following : • Read all instructions before using the washer . • Do not allow children to play on or in the washer . Close supervision of children is necessary when the washer • Do not wash articles that have been previously is used near children . cleaned in , washed in , soaked in , or spotted with gasoline , dry - cleaning solvents , other flammable , • Before the washer is removed from service or discarded , or explosive substances as they give off vapors remove the door or lid . that could ignite or explode . Do not reach into the washer if the drum , tub or agitator • Do not add gasoline , dry - cleaning solvents , or is moving . other flammable , or explosive substances to the Do not install or store the washer where it will be wash water . These substances give off vapors exposed to the weather . that could ignite or explode . Do not tamper with controls . • Under certain conditions , hydrogen gas may be produced in a hot water system that has not been Do not repair or replace any part of the washer or used for 2 weeks or more . HYDROGEN GAS IS attempt any servicing unless specifically recommended EXPLOSIVE . If the hot water system has not in this Use and Care Guide or in published user - repair been used for such a period , before using the instructions that you understand and have the skills to washing machine , turn on all hot water faucets carry out . and let the water flow from each for several See Installation Instructions for grounding minutes . This will release any accumulated requirements . hydrogen gas . As the gas is flammable , do not smoke or use an open flame during this time . SAVE THESEINSTRUCTIONS 3
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PARTSAND FEATURES This manual covers several different models . The washer you have purchased may have some or all of the parts and features listed below . 5 2 6 3 7 . Basket 1 . Control panel 2 . Model and serial number label 8 . Tub 3 . Liquid fabric softener dispenser _ 4 . Agitator Additional features 5 . Lid Water level selector 6 . Liquid bleach dispenser t Temperature selector tOn some models Control panel coLo _ Ob _ _ XT _ A SUPER SMALL pL _ S _ AL _ LARG , _ TER LEVEL _ EMPERATURE _ SH RkNSE
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Loa & 3g WASHERUSE Loading suggestions For these suggested full - sized loads , set the WATER LEVEL selector to the highest setting , SUPER CAPACITY WASHERS When the Cycle Control knob is set to a number and pulled out , . . . . . . . . . . . . . . . ÷ the washer fills ( to the selected water level ) before agitation and Heavy Work Clothes timing start . The washer begins agitating immediately after filling ; 3 pair pants 1 coverall agitation occurs with the washer lid up or down . 3 shirts 1 overall During agitation , the agitator creates a continuous rellover action 4 pair jeans ( on some models ) that provides a thorough cleaning of the wash load . Delicates 3 camisoles 2 sets of sleepwear 1 quilted robe 1 child's outfit 4 slips 6 undergarments Towels 10 bath towels 14 wash cloths 10 hand towels 1 bath mat After agitation starts , the Cycle Control knob turns clockwise until Mixed Load it points to an OFF area and the cycle ends . 3 double sheets 2 shirts 4 pillowcases 2 blouseserchiefs NOTE : The washer pauses briefly throughout each cycle . These 8 T - shirts 8 handk pauses are normal for washer operation . 6 pair shorts WASH RINSE EXTRA LARGE CAPACITY WASHERS _ 1 . Fill _ . _ 1 . Fill Heavy Work Clothes 2 pair pants 3 pair jeans 3 shirts 1 coverall selected Delicates 2 . Wash _ 2 . Rinse time 3 camisoles 2 sets of sleepwear 4 slips 1 child's outfit 6 undergarments No agitation No agitation 3 . Drain _ _ 3 . Drain Towels 8 bath towels 10 wash cloths 8 hand towels 1 bath mat Mixed Load Ij _ LL [ _ 1 4 . Spin [ _ 4 . Spin - SpraYrinse 2 double sheets or 6 pair shorts 1 king size sheet 2 shirts 4 pillowcases 2 blouses 6 T - shirts 6 handkerchiefs _ [ _ 5 . Spin t The Permanent Press cycle I rq I 6 . Off partially drains , fills , agitates briefly , and drains , Your new washer may make sounds your old one didn't . Because the sounds might be unfamiliar , you may be concerned about them . These sounds are normal . During washing When you select a small load size setting , your washer has a lower water level . This can cause a clicking sound from the upper part of the agitator . During drain If water is drained quickly from your washer ( depending on your installation ) , you may hear air being pulled through the pump during the end of draining , After drain and before spin When the cycle changes from draining to spinning , you may hear gears engaging .
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Drop a sorted load of clothes loosely into your washer . • Load evenly to maintain washer balance . Mix large and small items . • items should move easily through the wash water . Overloading can cause poor cleaning . • To reduce wrinkling of permanent press clothes and some synthetic knits , use a large load size to provide more space ( see step 5 ) . 2 . ( OPTIONAL STEP ) Pour measured liquid chlorine bleach into the liquid chlorine bleach dispenser ( on some models ) . Bleach will be dispensed automatically during the wash part of the cycle . Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable fluids . No washer can completely remove oil . • Never use more than 1 cup ( 250 mL ) for a full load . Use less with a smaller load size . Do not dry anything that has ever had any type of • Follow the manufacturer's directions for safe use . oil on it ( including cooking oils ) . • To avoid spilling , use a cup with a pouring spout . Do not Doing so can result in death , explosion , or fire . let bleach splash , drip , or run down into the washer basket . • Use only liquid chlorine bleach in this dispenser . NOTE = On models _ a bleach dispenser , see " Adding Liquid Chlorine Bleach . " 3 . ( OPTIONAL STEP ) Pour measured liquid fabric softener into the liquid fabric softener dispenser ( on some models ) . Softener is added automatically during the rinse portion of the cycle . Electrical Shock Hazard Plug into a grounded 3 prong outlet . Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the crossbar in the opening . Do not remove ground prong . • Do not spill or drip any fabric softener on the clothes . Do not use an adapter . • Use only liquid fabric softener in this dispenser . Do not use an extension cord . NOTE : On models ith _ yjLb _ aj _ fabric softener dispenser , see Failure to follow these instructions can result in " Adding Liquid Fabric Softener . " death , fire , or electrical shock . 4 . Close the washer lid . 5 . Turn the WATER LEVEL selector ( on some models ) to the correct setting for your wash load and the type of fabric being washed . 1 . Measure detergent and pour it into the washer . Ifdesired , add powdered or liquid color safe bleach . Add extra detergent for • Choose a load size that allows the load to move freely for the Extra Wash cycle . best fabric care . See " Loading " . • You may change the load size selection after the washer has started filling by turning the selector to a different setting .
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NOTE : This manual covers several different models . The washer 6 . Set the TEMPERATURE selector ( on some models ) to the correct setting for the type of fabric and soils being washed . you purchased may vary from the model shown and will not have Use the warmest water safe for fabric . Follow garment label all of the cycles described . HIGH instructions RINSE SPIN OF F NOTE : On models with temperature selections in the Cycle NORMAL PERMANENT Control knob , see " Cycle Time and Temperature Options " in LIGHT 6 the " Selecting a Cycle and Time " section . HEAVY 14 • Water Temp Use For REGULAR 10 = _ = _ EXTRA WASH 16 Hot Whites and pastels 111 ° F ( 44 ° C ) Heavy and greasy soils OFF _ or above PR _ _ isEDOESSwN PRE WASH 3 DELICATES Warm Bright colors SOAK2 [ 90 ° - 110 ° F Moderate to light soils OFF LOW SPIN ( 32 ° - 43 ° C ) Cold Colors that bleed or fade Normal cycle 70 ° - 90 ° F Light soils This cycle features longer spins to shorten drying time . Select up ( 210 - 32 ° C ) to 14 minutes of wash time , depending on whether your load is heavily , moderately , or lightly soiled . NOTE : In wash water temperatures colder than 7O ° F Extra Wash - Select the 18 - minute Extra Wash cycle to wash ( 21 ° C ) , detergents do not dissolve well . Soils can be difficult heavily soiled loads that need maximum soil removal . Use two to remove . Some fabrics can retain wear wrinkles and have times the recommended amount of detergent for this cycle . increased pilling ( the formation of small lint - like balls on the Permanent Press cycle surface of garments ) . This cycle features a cool - down rinse and shorter spins to reduce 7 . Push in the Cycle Control knob and turn it clockwise to the wrinkling . Select up to 10 minutes of wash time for cleaning wash cycle you want . Reduce the wash time when using a permanent press and some synthetic fabrics that are lightly to small load size setting . See " Selecting a Cycle and Time . " moderately soiled . Gentle cycle This cycle features a brief series of agitations and soaks , followed by a short spin . Select up to 6 minutes of wash time to gently clean special - care items that are lightly to moderately soiled . Pull out the Cycle Control knob to start the washer . Normal cycle To stop or restart your washer This cycle features high - speed agitation and longer spin speeds • To stop the washer at any time , push in the Cycle Control to shorten drying time . Use this cycle for cleaning cotton and knob . linen fabrics . Select up to 14 minutes of wash time , depending on • To restart the washer , close the lid ( if open ) and pull out whether your load is heavily , moderately , or lightly soiled . the Cycle Control knob . Extra Wash - Select the 18 - minute Extra Wash cycle to wash heavily soiled loads that need maximum soil removal . Use two times the recommended amount of detergent for this cycle . Permanent Press cycle This section describes the available wash cycles and will help This cycle features a cool - clown rinse and low spin speeds to you make the best cycle selections for your wash loads . Each help reduce wrinkling . Select up to 10 minutes of wash time for cycle is designed for different types of fabric and soil levels . cleaning permanent press and some synthetic fabrics that are • The washer pauses briefly throughout each cycle . These lightly to moderately soiled . pauses are normal . Refer to " Normal Washer Sounds " to Delicates learn more about the sounds you may hear during a wash cycle . This cycle features low agitation speed for gentle soil removal . Low spin speeds help reduce wrinkling . Use this 6 - minute cycle • Refer to " Understanding Washer Cycles " to learn what for cleaning lightly to moderately soiled delicate items and happens during a wash cycle . washable knits . Soak cycle This cycle features brief periods of agitation and soak time to help remove heavy soils and stains that need pratreatment Use warm water when soaking laundry . Hot water can set stains . Use the amount of detergent or presoak additive recommended by the manufacturer . After the Soak cycle ends , add detergent and set a new wash cycle .
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• When soaking with chlorine bleach , add detergent to Pre - Wash cycle soak water . This cycle features a brief period of agitation to help remove NOTE : Undiluted bleach will damage any fabric it touches . The heavy soils and stains that need pretreatment . Use the amount of damage appears as rips , holes , tears , or color loss and may not detergent or presoak additive recommended by the show up until several washings later . manufacturer . After the Pre - Wash cycle ends , add detergent and set a new wash cycle . Always dilute fabric softener with _ / 2to 1 cup ( 125 to 250 mL ) Some models have the water temperature included in the cycle warm water . Undiluted fabric softener can stain fabrics . selections of the Cycle Control knob . • Add diluted fabric softener only in the final rinse . R _ NSE Fabric softener should not be mixed with other laundry NORMAL GOLD 6 products . Greasy stains can form . To remove greasy stains , wet the stain and rub with liquid detergent or a bar of soap . Rewash . ° % . Yi 0 • Too much fabric softener can make some items ( diapers and ' towels ) nonabsorbent . If this happens , use less fabric softener , or do not use it every time . WASHERCARE PAus _ PERMANENT PRESS To s _ lect different wash time and temperature combinations : First select the water temperature ( HOT , WARM or COLD ) then turn to the new wash time . For example , for 14 minutes of wash time in the Normal cycle with Cold water : Cleaning the exterior 1 . Push in the Cycle Control knob and turn it clockwise to the Use a soft , damp cloth or sponge to wipe up any spills such as Cold setting . detergent or bleach . Occasionally wipe the outside of your 2 . Pull out the Cycle Control knob and allow washer to fill . washer to keep it looking new . 3 . When the washer has filled , push in and turn the Cycle Cleaning the interior Control knob to 14 minutes of wash time . Clean your washer interior by mixing 1 cup ( 250 mL ) of chlorine 4 . Pull out the Cycle Control knob to start washer . bleach and 2 cups ( 500 mL ) of detergent , Pour this into your washer and run it through a complete cycle using hot water . Repeat this process if necessary . NOTE : Remove any hard water deposits using only cleaners When using extra detergent for heavily soiled clothes , or washing labeled as washer safe . special - care items , you may find an extra rinse and spin is Cleaning the liquid fabric softener dispenser needed . Flush dispenser periodically with warm water , as shown , Remove 1 . Push in the Cycle Control knob and turn it clockwise to any of the dispenser by grasping the top of the dispenser with both the Rinse settings . hands and squeezing and pushing upwards with thumbs . Clean 2 . Pull out the Cycle Control knob . The washer fills to the the dispenser by rinsing it under a water faucet . Replace it after selected load size , agitates , drains , and spins . cleaning . NOTE ; Do not wash clothes with this dispenser removed . Do not add detergent or bleach to this dispenser ; it is for liquid fabric softener use only . A drain and spin may help shorten drying times for some heavy fabrics or special - care items by removing excess water . t . Push in the Cycle Control knob and turn it clockwise to any of the Spin settings . 2 . Pull out the Cycle Control knob . The washer drains , then spins . Always measure liquid chlorine bleach . Do not guess . Never use more than 1 cup ( 250 mL ) for a full load . Follow manufacturer's directions for safe use . Use a cup with a pouring spout to avoid Replace inlet hoses after five years of use to reduce the risk of spilling . hose failure . Periodically inspect and replace inlet hoses if 1 . Let the washer fill and begin agitating the load . bulges , kinks , cuts , wear or leaks are found . 2 . Add bleach to the wash cycle so it can be removed in the When replacing your inlet hoses , mark the date of replacement rinse cycle . Pour bleach around the agitator , not directly on on the label with a permanent marker . the load . • Follow directions on the care labels . Do not use chlorine bleach on wool , silk , spandex , acetates , or some flame - retardant fabrics . 8
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Washer stops Vacation , Storage and Moving Care Install and store your washer where it will not freeze . Because Check the following : some water may stay in the hoses , freezing can damage your Is the power cord plugged into a grounded 3 prong outlet ? washer , if storing or moving your washer during freezing weather , Is the indicator on the Cycle Control knob properly lined up winterize it . with a cycle ? Turn the Cycle Control knob to the right slightly Non - use or vacation care and pull to start , Operate your washer only when you are at home , If you will be on Are the water inlet valve screens clogged ? vacation or not using your washer for an extended period of time , Are both the hot and cold water faucets turned on ? you should : a Unplug washer or disconnect power . Is the water inlet hose kinked ? • Turn off the water supply to the washer . This helps avoid Is there power at the plug ? accidental flooding ( due to a water pressure surge ) while you Check your electrical source or call an electrician . are away . Has a fuse blown or is the circuit breaker open ? To winterize washer If problem continues , call an electrician . 1 . Shut off both water faucets , • Are you using an extension cord ? 2 . Disconnect and drain water inlet hoses , Do not use an extension cord . 3 . Put 1 quart ( 1 L ) of R . V . - type antifreeze in the basket . Is the washer in a normal pause in the Casual / Permanent 4 . Run washer on a drain and spin setting ( see " Drain and Spin " ) Press ( or Hand Washables ) cycle ? for about 30 seconds to mix the antifreeze and water . The washer pauses for about 2 minutes in the Casual / Permanent Press cycle . Allow the cycle to continue , 5 . Unplug washer or disconnect power . The Hand Washables cycle ( on some models ) features To use washer again periods of agitation and soak . 1 . Flush water pipes and hoses . Is the washer overloaded ? 2 . Reconnect water inlet hoses . Wash smaller loads , 3 . Turn on both water faucets . 4 . Plug in washer or reconnect power . Washer won't drain or spin 5 . Run the washer through a complete cycle with 1 cup ( 250 mL ) of detergent to clean out antifreeze . Is the drain hose clogged , or the end of the drain hose more than 72 inches ( 183 ca ) above the floor ? . See the Installation Instructions for proper installation of drain hose . TROUBLESHOOTING m Is the lid open ? The lid must be closed during operation . First try the solutions suggested here and possibly avoid m Is there excessive sudsing ? the cost of a service call . . . Always measure detergent . Follow manufacturer's directions . If you have very soft water , you might need to use less Washer won't fill , rinse or agitate detergent . Is your voltage low ? • Check the following : • Check your electrical source or call an electrician , Do not use is the power cord plugged into a grounded 3 prong outlet ? an extension cord . Is the indicator on the Cycle Control knob properly lined up with a cycle ? Turn the Cycle Control knob to the right slightly Washer continues to flU or drain , or the cycle seems and pull to start . stuck Are the water inlet valve screens clogged ? Is the top of drain hose lower than the water level in Are both the hot and cold water faucets turned on ? washer ? Is the water inlet hose kinked ? The top of the hose must be higher than the water level in the washer for proper operation . See the Installation Instructions . m Does the water level seem too low , or does the washer Does the drain hose fit too tightly in the standpipe , or is it appear to not fill completely ? . taped to the standpipe ? The top of the agitator is much higher than the highest water The drain hose should be loose yet fit securely . Do not seal level . This creates a perception that the washer is not filling the drain hose with tape . The hose needs an air gap . See the completely . This is normal . Installation Instructions . Washer makes noise • Is the load balanced and the washer level ? The wash load should be balanced and not overloaded . The washer must be level . The front feet should be properly installed and the nuts tightened , Reset the rear leveling legs ( if needed ) . See the Installation Instructions . 9
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• Did you completely remove the yellow shipping strap with • Did you use a cold rinse ? Cold rinses leave loads wetter than warm rinses . This is cotter pins ? See the Installation instructions . normal . = Are the gears engaging after the drain and before spin , or Residue or lint on load is the upper part of agitator clicking during wash ? These are normal washer noises . • Did you sort properly ? Sort lint givers ( towels , chenille ) from lint takers ( corduroy , Washer leaks synthetics ) . Also sort by color . Check the following : Did you overload the washer ? . The wash load must be balanced and not overloaded . Lint Are the fill hoses tight ? Are the fill hose washers properly seated ? Is the drain hose clamp properly installed ? See the can be trapped in the load if overloaded . Wash smaller loads . Installation Instructions . Check the following : • Is the sink or drain clogged ? Was paper or tissue left in the pockets ? Sink and standpipe must be able to handle 17 gallons ( 64 L ) Did you use enough detergent ? Follow manufacturer's of water per minute . directions . Use enough detergent to hold the lint in the water . • Is water deflecting off the tub ring or the load ? Is your water colder than 7O ° F ( 21 ° C ) ? Wash water colder Center the tub before starting the washer . than 70 ° F ( 21 ° C ) may not completely dissolve the detergent . The wash toad should be balanced and not overloaded . The fill or spray rinses can deflect off the load . Stains on load The washer must be level . The front feet should be properly installed and the nuts tightened . Reset the rear leveling legs Did you follow the manufacturer's directions when adding 0f needed ) . See the installation instructions . detergent and fabric softener ? Measure detergent and fabric softener . Use enough detergent • Check household plumbing for leaks . to remove soil and hold it in suspension . Dilute fabric softener and add to the rinse portion of a cycle Washer basket is crooked only . Do not drip fabric softener on clothes . • Was the washer basket pulled forward during loading ? = Is there above average iron ( rust ) in water ? The wash load should be balanced and not overloaded . Push You may need to install an iron filter . the basket to the center before starting wash . • Did you properly sort the load ? • Is the load balanced and the washer level ? Sort dark clothes from whites and lights . The wash load should be balanced and not overloaded . Did you unload the washer promptly ? The washer must be level . The front feet should be properly To avoid dye transfer , unload the washer as soon as it stops . installed and the nuts tightened . Reset the rear leveling legs ( if needed ) . See the Installation instructions . Load is wrinkled • The washer basket moves while washing • This is normal . • Did you unload the washer promptly ? Unload the washer as soon as it stops • Agitator operation • Did you use the right cycle for the load being washed ? Use the Casual / Permanent Press cycle or another cycle with • The top of the agitator is loose , or moves in only one low spin speeds ( if available ) to reduce wrinkling . direction . • Did you overload the washer ? . This is normal . The wash load must be balanced and not overloaded . Loads should move freely during washing . Dispensers clogged or bleach leaking Was the wash water warm enough to relax wrinkles , or are you using warm rinses ? Did you follow the manufacturer's directions when adding If safe for the load , use warm or hot wash water . Use cold detergent and fabric softener to the dispensers ? rinse water . Measure detergent and fabric softener . Carefully pour into the = Are the hot and cold water hoses reversed ? dispensers . Wipe up all spills . Check to be sure the hot and cold water hoses are connected Dilute fabric softener in the fabric softener dispenser . to the right faucets . See the Installation Instructions . Did you put powdered or color - safe bleach in the liquid chlorine bleach dispenser ? . Load is tangled or twisted Add powdered or liquid color - safe bleach directly to the basket • Do not use the chlorine bleach dispenser for color - • Did you overload the washer ? safe bleach . The wash load must be balanced and not overloaded . Loads should move freely during washing . Load too wet • Did you wrap items around the agitator ? . Drop items loosely into the washer . Do not wrap items around = Did you use the right cycle for the load being washed ? the agitator . Select a cycle with a higher spin speed ( if available ) , 10
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Grey whites , dingy colors In the U . S . A . • Did you properly sort the load ? CalltheRoper Customer InteractioCnentertolflree : 1 - 800 - 447 - 6737 . Dye transfer can occur when mixing whites and colors in a load . Sort dark clothes from whites and lights . Our consultants provide assistance with : • Was the wash temperature too low ? • Features and specifications on our full line of appliances Use hot or warm washes if safe for the load . Hot water should • Installation information be at least 111 ° F ( 44 ° C ) to clean heavy or greasy soils . = Use and maintenance procedures • Did you use enough detergent , or do you have hard water ? . • Accessory and repair parts sales Use more detergent for washing heavy soils in cold or hard • Specialized customer assistance ( Spanish speaking , hearing water . impaired , limited vision , etc . ) • Are the hot and cold water hoses reversed ? • Referrals to local dealers , repair parts distributors , and Check to be sure the hot and cold water hoses are connected service companies to the right faucets . See the Installation Instructions . Whirlpool designated service technicians are trained to fulfill the product warranty and provide after - warranty service anywhere in Garment damage the United States . To locate the Whirlpool designated service company in your area , Check the following : you can also look in your telephone directory Yellow Pages . Were sharp items removed from pockets before washing ? Empty pockets , zip zippers , snap or hook fasteners before washing . For further assistance If you need further assistance , you can write with any questions Were strings and sashes tied to prevent tangling ? or concerns to : Were items damaged before washing ? Mend rips and broken Roper Brand Home Appliances threads in seams before washing . Customer Interaction Center a Did you overload the washer ? , c / o Correspondence Dept . The wash load must be balanced and not overloaded . Loads MD 8020 should move freely during washing . 553 Benson Road Benton Harbor , Ml 49022 - 2692 Did you properly add chlorine bleach ? Do not pour chlorine bleach directly on load . Wipe up bleach Please include a daytime phone number in your correspondence . spills . Undiluted bleach will damage fabrics . • Did you follow the manufacturer's care label instructions ? in Canada Call the Inglis Limited Customer Interaction Center toll free : 1 - 800 - 461 - 5681 8 : 30 a . m . - 5 : 30 p . m . ( EST ) . ASSISTANCEOR SERVICE Our consultants provide assistance with : • Features and specifications on our full line of appliances Before calling for assistance or service , p ] ease check • Referrals to local dealers " Troubleshooting . " It may save you the cost of a service call . If you still need help , follow the instructions below . For service in Canada When calling , please know the purchase date and the complete Call 1 - 800 - 807 - 6777 . Inglis designated service technicians are model and serial number of your appliance . This information will trained to fulfill the product warranty and provide after - warranty help us to better respond to your request . service anywhere in Canada , If you need replacement parts For further assistance if you need to order replacement parts , we recommend that you If you need further assistance , you can write to InglisLimited with only use FSP ® factory specified parts . These parts will fit right any questions or concerns at : and work right because they are made with the same precision used to build every new ROPER ® appliance . Customer Interaction Center Inglis Limited To locate FSP replacement parts in your area : 1901 Minnesota Court In the U . S . A . , call the Customer Interaction Center at Mississauga , Ontario L5N 3A7 1 - 800 - 447 - 6737 , or your nearest designated service center . Please include a daytime phone number in your correspondence . In Canada , call 1 - 800 - 807 - 6777 , or your nearest Whirlpool designated service center . Gearcase assembly covered by your warranty 11
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ROPEP WASHERWARRANTY ONE - YEAR FULL WARRANTY For one year from the date of purchase , when this washer is operated and maintained according to instructions attached to or furnished with the product , Whirlpool Corporation will pay for FSP ® replacement parts and repair labor to correct defects in materials or workmanship . Service must be provided by a Whirlpool designated service company . SECOND THROUGH FIFTH YEAR LIMITED WARRANTY For the second through fifth year from the date of purchase , when this washer is operated and maintained according to instructions attached to or furnished with the product , Whirlpool Corporation will pay for FSP * replacement parts for any part of the gearcase assembly , if defective in materials or workmanship . Whirlpool Corporation will not pay for : 1 . Service calls to correct the installation of your washer , to instruct you how to use your washer , or to replace house fuses or correct house wiring or plumbing . 2 . Repairs when your washer is used in other than normal , single - family household use . 3 . Damage resulting from accident , alteration , misuse , abuse , fire , flood , acts of God , improper installation , installation not in accordance with local electrical and plumbing codes , or use of products not approved by Whirlpool Corporation . 4 . Any labor costs during the limited warranty . 5 . Replacement parts or repair labor costs for units operated outside the United States and Canada . 6 . Pickup and delivery . This product is designed to be repaired in the home . 7 . Repairs to parts or systems resulting from unauthorized modifications made to the appliance . 8 . In Canada , travel or transportation expenses for customers who reside in remote areas . THIS ROPER APPLIANCE IS WARRANTED BY WHIRLPOOL Outside the 50 United States and Canada , this warranty does CORPORATION AND INGLIS LIMITED . WHIRLPOOL not apply . Contact your authorized Roper dealer to determine CORPORATION AND INGLIS LIMITED SHALL NOT BE LIABLE if another warranty applies . FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES . If you need service , first see " Troubleshooting . " Additional help Some states and provinces do not allow the exclusion or can be found by checking " Assistance or Service , " or call our limitation of incidental or consequential damages , so this Customer Interaction Center at 1 - 800 - 447 - 6737 from anywhere exclusion or limitation may not apply to you . This warranty gives in the U . S . A . , or write : Roper Brand Home Appliances , Customer you specific legal rights and you may also have other rights which Interaction Center , c / o Correspondence Dept . , MD 8020 , 553 vary from state to state or province to province . Benson Road , Benton Harbor , MI 49022 - 2400 . In Canada , call Inglis Limited at 1 - 800 - 807 - 6777 . 3 / O0 Dealer name Keep this book and your sales slip together for future reference . You must provide proof of purchase or installation Address date for in - warranty service . Write down the following information about your washer to better Phone number help you obtain assistance or service if you ever need it . You will Model number need to know your complete model number and serial number . You can find this information on the model and serial number Serial number label / plate , located on your appliance as shown in " Parts and Features . " Purchase date 3955161 © 20 ( 30WhirlpoolCorporation . ® RegisteredTrademarkof Whirlpool , U . S . A . , 10 / 00A . AItrightsreserved . InglisUmited licenseein Canada Printedin U . S .