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VAIO ® Computer Quick Start PCG - GRX600 Series
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Contents Notice to Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Unpacking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Applying Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Locating Controls and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Turning On Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Registering Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Locating Your VAIO Computer User Guide . . . . . . . . . . . . 31 Setting Up A Dial - Up Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Expanding Your Computing Power . . . . . . . . . 37 Upgrading Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Locating Preinstalled Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Using the Recovery CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Application and System Recovery CDs . . . . . . . . . . . . . . . . . . . . 40 Using Your Recovery CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 3
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VAIO ® Computer Quick Start Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Troubleshooting Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Troubleshooting the LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Troubleshooting the Mouse and Touch Pad . . . . . . . . . . . . . 50 Support Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Program Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Caring for Your Computer . . . . . . . . . . . . . . . . . . . . . . . . 57 Storing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using Cables and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Handling the LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 4
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Notice to Users transported or used outside the United States . © 2002 Sony Electronics Inc . All rights Software specifications are subject to change reserved . This manual and the software without notice and may not necessarily be described herein , in whole or in part , may not identical to current retail versions . be reproduced , translated , or reduced to any machine - readable form without prior written Updates and additions to software may require approval . an additional charge . Subscriptions to online service providers may require a fee and credit SONY ELECTRONICS INC . PROVIDES NO card information . Financial services may WARRANTY WITH REGARD TO THIS require prior arrangements with participating MANUAL , THE SOFTWARE , OR OTHER financial institutions . INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR As an ENERGY ANY PARTICULAR PURPOSE WITH STAR ® Partner , Sony REGARD TO THIS MANUAL , THE Corporation has SOFTWARE , OR SUCH OTHER determined that this INFORMATION . IN NO EVENT SHALL product meets the SONY ELECTRONICS INC . BE LIABLE ENERGY STAR ® FOR ANY INCIDENTAL , guidelines for energy CONSEQUENTIAL , OR SPECIAL efficiency . DAMAGES , WHETHER BASED ON TORT , CONTRACT , OR OTHERWISE , ARISING The International ENERGY STAR ® Office OUT OF OR IN CONNECTION WITH THIS Equipment Program is an international program MANUAL , THE SOFTWARE , OR OTHER that promotes energy saving through the use of INFORMATION CONTAINED HEREIN OR computers and other office equipment . The THE USE THEREOF . program backs the development and dissemination of products with functions that Sony Electronics Inc . reserves the right to make effectively reduce energy consumption . It is an any modification to this manual or the open system in which business proprietors can information contained herein at any time participate voluntarily . The targeted products without notice . The software described herein is are office equipment such as computers , governed by the terms of a separate user license displays , printers , facsimiles and copiers . Their agreement . standards and logos are uniform among This product contains software owned by Sony and licensed by third parties . Use of such software is subject to the terms and conditions of license agreements enclosed with this product . Some of the software may not be 5
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VAIO ® Computer Quick Start intended for home and other limited viewing participating nations . ENERGY STAR is a U . S . uses only unless otherwise authorized by registered mark . Macrovision Corporation . Reverse engineering or disassembly is prohibited . i . LINK is a trademark of Sony used only to designate that a The Wireless LAN product contains an IEEE 1394 connection . The * i . LINK connection may vary , depending on the functionality , software applications , operating system , and which is compatible i . LINK devices . All products with incorporated into an i . LINK connection may not communicate selected models with each other . Please refer to the only , has passed Wi - documentation that came with your compatible Fi certification and i . LINK device for information on operating complies with the conditions and proper connection . Before interoperability connecting compatible i . LINK PC peripherals specifications to your system , such as a CD - RW or hard disk established by drive , confirm their operating system WECA ( Wireless compatibility and required operating Ethernet conditions . All other trademarks are trademarks Compatibility of their respective owners . Alliance ) . * Selected models may come with a PC Microsoft note Card . Certain software product ( s ) included with this Sony , DVgate , Handycam , i . LINK , Mavica , computer may include features such as copy protection and content management technology . MagicGate ™ Memory Stick , Memory Use of the software product ( s ) requires Stick , MovieShaker , VAIO , and the MEMORY STICK TM agreement to applicable end user agreements VAIO logo are trademarks of Sony Corporation . and full compliance with applicable product Microsoft , Windows Media , Windows , activation procedures . Product activation Windows NT , and the Windows logo are procedures and privacy policies will be detailed registered trademarks of Microsoft during initial launch of the software product ( s ) , Corporation . Intel , SpeedStep , and Pentium are or upon certain reinstallations of the software trademarks or registered trademarks of Intel product ( s ) or reconfiguration of the computer , Corporation . PS / 2 is a registered trademark of and may be completed by Internet or telephone IBM . Acrobat Reader , Photoshop , Photoshop ( toll charges may apply ) . Elements , and Premiere are trademarks of Adobe Systems Incorporated . PowerPanel is a Owner’s Record trademark of Phoenix Technologies Ltd . The model number and serial number are This product incorporates copyright protection located on the bottom of your Sony VAIO technology that is protected by method claims computer . Refer to the model and serial number of certain U . S . patents and other intellectual when you call your Sony Service Center . property rights owned by Macrovision Model Number : PCG - 8D1R , PCG - 8D1L , Corporation and other rights owners . Use of PCG - 8D2L this copyright protection technology must be Serial Number : _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ authorized by Macrovision Corporation , and is 6
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Notice to Users . Safety Information WARNING To change the backup battery , please contact your nearest Sony � To prevent fire or shock hazard , do not Service Center . expose your computer to rain or moisture . Caution : The use of optical � To avoid electrical shock , do not open the instruments with this product will cabinet . Refer servicing to qualified increase eye hazard . As the laser personnel only . beam used in this product is harmful to the eyes , do not � Never install modem or telephone wiring attempt to disassemble the during a lightning storm . cabinet . Refer servicing to qualified personnel only . � Never install telephone jacks in wet locations unless the jack is specifically ( For CD - RW / DVD drive , DVD - RW designed for wet locations . drive ) Danger : Visible and invisible laser radiation when � Never touch uninsulated telephone wire open . Avoid direct exposure to or terminals unless the telephone line has beam . been disconnected at the network Caution : To reduce the risk of fire , interface . use only No . 26 AWG or larger � Use caution when installing or modifying telecommunication line cord . telephone lines . AVERTISSEMENT � Avoid using the modem during an electrical storm . � Pour prévenir tout risque d’incendie ou d’électrocution , garder cet appareil à � Do not use the modem or a telephone to l’abri de la pluie et de l’humidité . report a gas leak in the vicinity of the leak . � Pour prévenir tout risque d’électrocution , � A socket outlet should be as close as ne pas ouvrir le châssis de cet appareil et possible to the unit and easily accessible . ne confier son entretien qu’à une personne qualifiée . � i . LINK , PC Card , and USB connectors are not supplied with Limited Power Sources . � Ne jamais effectuer l’installation de fil modem ou téléphone durant un orage électrique . � Ne jamais effectuer l’installation d’une prise téléphonique dans un endroit mouillé à moins que la prise soit conçue à cet effet . � Ne jamais toucher un fil téléphonique à découvert ou un terminal à moins que la ligne téléphonique n’ait été débranche de l’interface réseau . 7
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VAIO ® Computer Quick Start 33913 or find Sony Customer Service on the � Soyez très prudent lorsque vous installez Web at : http : / / www . sony . com / pcsupport . ou modifiez les lignes téléphoniques . � Évitez d’utiliser le modem durant un Regulatory Information orage électrique . Declaration of Conformity � N'utilisez pas le modem ni le téléphone pour prévenir d'une fuite de gaz quand vous êtes près de la fuite . Trade Name : Sony � L’appareil doit être le plus près possible Model No . : PCG - 8D1R d’une prise murale pour en faciliter PCG - 8D1L l’accès . PCG - 8D2L � Des connecteurs i . LINK , PC Card , et Responsible Party : Sony Electronics USB ne sont pas fournis avec des Sources Inc . d’Énergie Limitées . Address : 680 Kinderkamack Road Oradell , NJ 07649 Pour changer la pile de rechange , veuillez contacter votre centre de 201 - 930 - 6972 Telephone : service Sony le plus près . ( For FCC - related Avertissement : L'utilisation matters only . ) d'instruments optiques avec ce This device complies with Part 15 of the produit augmente les risques pour FCC rules . Operation is subject to the les yeux . Puisque le faisceau following two conditions : laser utilisé dans ce produit est dommageable pour les yeux , ne ( 1 ) This device may not cause harmful tentez pas de désassembler le interference , and boîtier . Adressez - vous à un agent de service qualifié . ( 2 ) this device must accept any interference received , including interference that may ( Pour le lecteur CD - RW / DVD , le cause undesired operation . lecteur DVD - RW ) Danger : Radiation laser visible et invisible si ouvert . Évitez l’exposition This equipment has been tested and found to directe au faisceau . comply with the limits for a Class B digital device , pursuant to Part 15 of the Rules . These Attention : Afin de réduire les limits are designed to provide reasonable risques d'incendie , n'utilisez protection against harmful interference in a qu'un cordon de communication residential installation . This equipment N0 . 26 AWG ou plus gros . generates , uses , and can radiate radio frequency energy and , if not installed and used in If you have questions about this product , you accordance with the instructions , may cause can reach the Sony Customer Information harmful interference to radio communications . Service Center at 1 - 888 - 4 - SONY - PC ; or write However , there is no guarantee that interference to the Sony Customer Information Service will not occur in a particular installation . If this Center at 12451 Gateway Blvd . , Ft . Myers , FL 8
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Notice to Users The REN is used to determine the quantity of equipment does cause harmful interference to devices which may be connected to the radio or television reception , which can be telephone line . Excessive RENs on the determined by turning the equipment off and telephone line may result in the devices not on , the user is encouraged to try to correct the ringing in response to an incoming call . In interference by one or more of the following most , but not all areas , the sum of the RENs measures : should not exceed five ( 5.0 ) . To be certain of � Reorient or relocate the receiving antenna . the number of devices that may be connected to the line , as determined by the total RENs , � Increase the separation between the contact the telephone company to determine the equipment and the receiver . maximum REN for the calling area . � Connect the equipment into an outlet on a If the terminal equipment causes harm to the circuit different from that to which the telephone network , the telephone company will receiver is connected . notify you in advance that temporary discontinuance of service may be required . But � Consult the dealer or an experienced if advance notice is not practical , the telephone radio / TV technician for help . company will notify the customer as soon as You are cautioned that any changes or possible . Also , you will be advised of your right modifications not expressly approved in this to file a complaint with the FCC if you believe manual could void your authority to operate this it is necessary . equipment . The telephone company may make changes in Only peripherals ( computer input / output its facilities , equipment , operations or devices , terminals , printers , etc . ) that comply procedures that could affect the operations of with FCC Class B limits may be attached to this the equipment . If this happens , the telephone computer product . Operation with non - company will provide advance notice in order compliant peripherals is likely to result in for you to make the necessary modifications in interference to radio and television reception . order to maintain uninterrupted service . All cables used to connect peripherals must be If trouble is experienced with this equipment , shielded and grounded . Operation with cables , you can reach the Sony Customer Information connected to peripherals , that are not shielded Service Center at 1 - 888 - 4 - SONY - PC ; or write and grounded , may result in interference to to the Sony Customer Information Service radio and television reception . Center at 12451 Gateway Blvd . , Ft . Myers , FL 33913 or find Sony Customer Service on the Web at : http : / / www . sony . com / pcsupport . FCC Part 68 Repair of this equipment should be made only This equipment complies with Part 68 of the by a Sony Service Center or Sony authorized FCC rules . On the bottom of this equipment is a agent . For the Sony Service Center nearest you , label that contains , among other information , call 1 - 888 - 4 - SONY - PC ( 1 - 888 - 476 - 6972 ) . the FCC Ringer Equivalency Number ( REN ) for this equipment . If requested , this This equipment cannot be used on public coin information must be provided to the telephone service provided by the telephone company . company . Connection to Party Line Service is subject to state and possible provincial tariffs . ( Contact This modem uses the USOC RJ - 11 telephone the state or provincial utility service jack . 9
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VAIO ® Computer Quick Start être placé loin des fenêtres afin de fournir un commission , public service commission , or écran de blindage maximal . Si le matériel ( ou corporation commission , for information . ) son antenne d’émission ) est installé a l’exterieur , il doit faire l’objet d’une licence . FCC Radio Frequency L’expression “ IC : � avant le numéro Exposure ( United States ) d’homologation / enregistrement signifie This equipment complies with FCC radiation seulement que les spécifications techniques exposure limits set forth for an uncontrolled d’Industrie Canada ont été respectées . environment . This equipment should be installed and operated with minimum distance Telephone Consumer of 8 inches ( 20 cm ) between the radiator and Protection Act of 1991 body ( excluding extremities : hands , wrists , and feet ) . ( United States ) Users are not permitted to make changes or The Telephone Consumer Protection Act of modify the system in any way . 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine IC RSS - 210 ( Canada ) unless such message clearly contains , in a Operation is subject to the following two margin at the top or bottom of each transmitted conditions : ( 1 ) this device may not cause page or on the first page of the transmission , the interference , and ( 2 ) this device must accept date and time it is sent and an identification of any interference , including interference that the business , other entity , or individual sending may cause undesired operation of the device . the message , and the telephone number of the sending machine or such business , other entity , To prevent radio interference to the licensed or individual . service , this device is intended to be operated indoors and away from windows to provide In order to program this information into your maximum shielding . Equipment ( or its transmit facsimile machine , see your fax software antenna ) that is installed outdoors is subject to documentation . licensing . The term “ IC : � before the certification / registration number only signifies that the Industry Canada technical specifications were met . L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes : ( 1 ) il ne doit pas produire de brouillage et ( 2 ) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu , même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif . Pour empêcher que cet appareil cause du brouillage au service faisant l’objet d’une licence , il doit être utilisé à l’interieur et devrait 10
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Notice to Users Telephone Consumer RECYCLAGE DES Guidelines ( Canada ) ACCUMULATEURS AUX IONS DE LITHIUM Please refer to your telephone directory under ‘ Privacy Issues ’ and / or ‘ Terms of Service . ’ For more detailed information , please contact : RECYCLAGE DES ACCUMULATEU CRTC RS AUX IONS DE Terrasses de la Chaudière , Tour centrale LITHIUM 1 promenade du Portage , 5 étage Hull PQ K1A 0N2 . Les accumulateurs aux ions de lithium This Class B digital apparatus complies with sont recyclables . Canadian ICES - 003 . Vous pouvez Cet appareil numérique de la classe B est contribuer à conforme à la norme NMB - 003 du Canada . préserver l’environnement en RECYCLING LITHIUM ION rapportant les piles usées dans un point BATTERIES de collection et recyclage le plus RECYCLING proche . LITHIUM - ION Pour plus d’informations sur le recyclage BATTERIES des accumulateurs , téléphonez le numéro Lithium - Ion gratuit 1 - 800 - 822 - 8837 ( Etats - Units et batteries are Canada uniquement ) , ou visitez recyclable . http : / / www . rbrc . org / . You can help Avertissment : Ne pas utiliser des preserve our accumulateurs aux ions de lithium qui sont environment by endommagées ou qui fuient . returning your used rechargeable batteries to the collection and recycling location nearest you . For more information regarding recycling of rechargeable batteries , call toll free 1 - 800 - 822 - 8837 , or visit http : / / www . rbrc . org / . Caution : Do not handle damaged or leaking Lithium - Ion batteries . 11
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VAIO ® Computer Quick Start INDUSTRY CANADA NOTICE NOTICE : The Industry Canada label identifies Do not handle damaged or leaking certified equipment . This certification means lithium ion batteries . that the equipment meets certain Danger of explosion if battery is telecommunications network protective , incorrectly replaced . Replace operational and safety requirements as only with the same or equivalent prescribed in the appropriate Terminal type recommended by the Equipment Technical Requirements manufacturer . Discard used document ( s ) . The Department does not batteries according to the guarantee the equipment will operate to the manufacturer’s instructions . user’s satisfaction . The battery pack used in this Before installing this equipment , users should device may present a fire or ensure that it is permissible to be connected to chemical burn hazard if the facilities of the local telecommunications mistreated . Do not disassemble , company . The equipment must also be installed heat above 140 ° F ( 60 ° C ) or using an acceptable method of connection . incinerate . Dispose of used battery promptly . Keep away from The customer should be aware that compliance children . with the above conditions may not prevent degradation of service in some situations . Ne pas utiliser des batteries au lithium ionisé qui sont Repairs to certified equipment should be endommagées ou qui fuient . coordinated by a representative designated by the supplier . Equipment malfunctions or any Une batterie non conforme repairs or alterations made by the user to this présente un danger d'explosion . equipment may give the telecommunications La remplacer seulement par une company cause to request that the user batterie identique ou de type disconnect the equipment . équivalent recommandé par le fabricant . Évacuer les batteries Users should ensure for their own protection usées selon les directives du that the electrical ground connections of the fabricant . power utility , telephone lines and internal La manutention incorrecte du metallic water pipe system , if present , are module de batterie de cet connected together . This precaution may be appareil présente un risque particularly important in rural areas . d'incendie ou de brûlures Caution : Users should not attempt to make such chimiques . Ne pas démonter , connections themselves , but should contact the incinérer ou exposer à une appropriate electric inspection authority , or température de plus de 60 ° C . electrician , as appropriate . Évacuer promptement la batterie usée . Garder hors de portée des NOTICE : The Ringer Equivalency Number enfants . ( REN ) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface . The termination on an interface may consist of any combination of 12
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Notice to Users Avertissement : L’utilisateur ne doit pas tenter devices subject only to the requirement that the de faire ces raccordements lui - même ; il doit sum of the RENs of all the devices does not avoir recours à un service d’inspection des exceed 5 . The REN for this equipment is 0.2 . installations électriques , ou à un électricien , selon le cas . AVIS DE L’INDUSTRIE AVIS : L’indice d’équivalence de la sonnerie CANADA ( IES ) assigné à chaque dispositif terminal AVIS : L’étiquette d’Industrie Canada identifie indique le nombre maximal de terminaux qui le matériel homologué . peuvent être raccordés à une interface . Cette étiquette certifie que le matériel est La terminaison d’une interface téléphonique conforme aux normes de protection , peut consister en une combination de quelques d’exploitation et de sécurité des réseaux de dispositifs , à la seule condition que la somme télécommunications , comme le prescrivent les d’indices d’équivalence de la sonnerie de tous documents concernant les exigences techniques les dispositifs n’excède pas 5 . L’indice relatives au matériel terminal . Le Ministère d’équivalence de la sonnerie de ce matériel est n’assure toutefois pas que le matériel de 0.2 . fonctionnera à la satisfaction de l’utilisateur . Avant d’installer ce matériel , l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication . Le matériel doit également être installé en suivant une méthode acceptée de raccordement . L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci - dessus n’empêche pas la dégradation du service dans certaines situations . Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur . L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement . Pour sa propre protection , l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’énergie électrique , des lignes téléphoniques et des canalisations d’eau métalliques , s’il y en a , sont raccordés ensemble . Cette précaution est particulièrement importante dans les régions rurales . 13
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VAIO ® Computer Quick Start CD - RW / DVD Drive Laser Diode Properties Laser Output : 151.50 µW ( CD ) 3.352 µW ( DVD ) Wave Length : 785nm ( CD ) 660 nm ( DVD ) DVD - RW Drive Laser Diode Properties Laser Output : 330µW ( CD ) 82.7 µW ( DVD ) Wave Length : 785nm ( CD ) 655 nm ( DVD ) The use of optical instruments with this product will increase eye hazard . As the laser beam used in this product is harmful to the eyes , do not attempt to disassemble the drive cabinet . Refer servicing to qualified personnel only . Visible and invisible laser radiation when open . Avoid direct exposure to beam . 14
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Setting Up Congratulations on your purchase of the Sony VAIO ® computer . Sony has combined leading - edge technology in audio , video , computing , and communications to provide you with state - of - the - art personal computing . � Unpacking Your Computer � Applying Ergonomics � Locating Controls and Ports 15
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VAIO ® Computer Quick Start Unpacking Your Computer Main Unit Power Cord Weight Saver AC Adapter Rechargeable Battery � A Wireless LAN PC Card may also come with your computer , depending on the model you purchased . Documents � VAIO ® Computer User Guide — A searchable online help file that contains detailed information on how to use your new computer . See “ Locating Your VAIO Computer User Guide � on page 31 for more information . � VAIO ® Computer Quick Start — Contains information on unpacking and setting up your computer for immediate use . � VAIO ® Computer Specifications ( Windows ® XP ) — An online file that details the hardware specifications and lists the installed software programs on your computer . See “ Locating Your VAIO Computer User Guide � on page 31 for more information . 16
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Unpacking Your Computer � VAIO ® Computer Specifications ( Windows ® 2000 ) — A printed sheet that details your computer's hardware specifications . � Microsoft ® Windows ® guide — Explains how to use the basic features of the Microsoft ® Windows ® operating system installed on your computer . Software CDs � Microsoft ® Word — Enables you to reinstall Microsoft Word to your VAIO ® computer if the application becomes corrupted or is erased . Recovery CDs � Application Recovery CD ( s ) — Enables you to reinstall individual software programs and device drivers if they become corrupted or are erased . � System Recovery CD ( s ) — Enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased . This CD restores your computer to its original factory settings , so user data and programs installed since you started using your computer will be lost . � To use these recovery CDs , see “ Using Your Recovery CDs � on page 40 . 17
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VAIO ® Computer Quick Start Applying Ergonomics Your computer is a portable device and can be used in a variety of environments . Whenever possible , you should apply the following ergonomic considerations for both stationary and portable environments . � Position of your computer — Place the computer directly in front of you as you work . Keep your forearms horizontal , with your wrists in a neutral , comfortable position while using the keyboard , touch pad , or external mouse . Let your upper arms hang naturally at your sides . Take breaks during sessions with your computer . Excessive use of the computer may strain muscles or tendons . � Furniture and posture — Sit in a chair with good back support and armrests . Adjust the level of the chair so your feet are flat on the floor . A footrest may make you more comfortable . Sit in a relaxed , upright posture and avoid slouching forward or leaning far backward . � Viewing angle of the computer’s display — Use the display’s tilting feature to find the best viewing angle . Also try adjusting the brightness setting of the display . Following these suggestions can reduce eye strain and muscle fatigue . � Lighting — Choose a location where windows and lights do not create glare and reflection on the display . Use indirect lighting to avoid bright spots on the display . You can also purchase accessories for your display that help reduce glare . Proper lighting adds to your comfort and work effectiveness . � Placement of an external display — When using an external display , set the display at a comfortable viewing distance . Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor . 18
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Applying Ergonomics Locating Controls and Ports Front 4 1 Memory Stick ® media 8 Hard disk drive indicator indicator 2 Num lock indicator 9 LCD screen 3 Caps lock indicator 10 Keyboard 4 Scroll lock indicator 11 Speakers 5 Power indicator 12 Left and right buttons 6 Battery indicator 1 13 Touch pad 7 Battery indicator 2 14 Power button 19
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VAIO ® Computer Quick Start Back * 5 Printer port 1 Air vent 2 DC IN port 6 USB port 3 Network ( Ethernet ) port 7 A / V OUT jack 4 Monitor ( VGA ) port 8 Telephone line jack * Do not cover the air vent when your computer is on . Only connect 10BASE - T and 100BASE - TX cables to the Network ( Ethernet ) port . Do not connect any other type of network cable or any telephone line . Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction , excessive heat , or fire in the port . To connect the unit to the network , contact your network administrator . 20
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Applying Ergonomics Left * 1 PC Card slot 5 Optical drive 2 BACK button 6 Memory Stick ® media slot 3 Jog Dial ™ Control 7 USB port 4 Eject button 8 i . LINK ® ( IEEE 1394 ) S400 port * Your computer may come with a CD - RW / DVD drive or a DVD - RW drive , depending on the model you purchased . 21
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VAIO ® Computer Quick Start Right 1 Hard disk drive bay 4 Microphone jack 2 Battery bay 5 USB port 3 Headphone jack 22
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Applying Ergonomics Bottom 1 Tilt stands 3 Reset button 2 Multipurpose bay RELEASE 4 Port replicator connector switch 23
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VAIO ® Computer Quick Start 24
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Getting Started This section helps you get your computer running and registered , so you can take advantage of Sony’s many support options . You’ll also learn how to locate your online VAIO ® Computer User Guide , which contains step - by - step instructions for operating your computer . � Turning On Your Computer � Using the Touch Pad � Registering Your Computer � Locating Your VAIO Computer User Guide � Setting Up A Dial - Up Connection � Turning Off Your Computer 25
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VAIO ® Computer Quick Start Turning On Your Computer To use your computer immediately , use the supplied AC adapter as a power source . Your supplied battery is not charged when you unpack it , however , you can begin charging it when you use your AC adapter . See “ Powering Your Computer � in your online VAIO ® Computer User Guide for more information about using batteries . See also “ Locating Your VAIO Computer User Guide � on page 31 . To charge your battery 1 Push the battery bay cover down to open it . The battery bay cover swings out but does not detach from the computer . Opening the Battery Bay 2 Slide the battery into the battery bay . If the computer is on , it automatically detects the battery . Inserting a Battery Bat ter ys ( pu plied ) VIAO logo f acing up 3 Push the battery bay cover up until it clicks into place . 26
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Turning On Your Computer � If the port replicator is attached to your computer , do not insert or remove the battery . Lifting and turning the computer with the port replicator attached could cause a temporary loss of power . Once you connect the AC adapter to the computer , the battery begins to charge whether or not the computer is on or off . The battery indicator shows the battery status . The indicator blinks as the battery charges . See “ Powering Your Computer � in your online VAIO ® Computer User Guide for more information . To connect the AC adapter 1 Plug the cable attached to the AC adapter into the DC IN port on your computer or port replicator . Connecting the AC adapter to the Computer ACad ap ter ( sup plied ) P owe rcor d ( s pu plied ) DC IN por t 2 Plug one end of the power cord into the AC adapter , and plug the other end into an AC outlet . � Use only the supplied AC adapter with your computer . 3 Slide the release lever to the right and lift the cover while holding the bottom of the computer firmly . 27
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VAIO ® Computer Quick Start Opening the Computer Relea se le ver 4 Press the power button until the power indicator turns on . Turning on the Computer Pow er idn icat or Pow er button � If you hold down the power button , the computer turns off . 5 If necessary , adjust the brightness controls for the LCD display as follows : � To increase brightness , press and release the Fn + F5 keys . Press the Up Arrow key or Right Arrow key . � To decrease brightness , press and release the Fn + F5 keys . Press the Down Arrow key or Left Arrow key . 28
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Turning On Your Computer Using the Touch Pad The keyboard contains a pointing device called a touch pad . You can point to , select , drag , and scroll objects on the screen using the built - in touch pad . Describing touch pad actions Touch pad P noite r Touchp ad Le ft and right btutons Action Description Point Slide one finger on the touch pad to place the pointer on an item or object . Click Press the left button once . Double - click Press the left button twice . 29
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VAIO ® Computer Quick Start Action Description Right - click Press the right button once . In many programs , this action displays a shortcut menu of context - sensitive choices . Drag Slide one finger while pressing the left button . Scroll Move your finger along the right edge of the touch pad to scroll vertically . Move your finger along the bottom to scroll horizontally . ( The scroll function is available only with programs that support a touch pad scroll feature . ) Registering Your Computer Take advantage of Sony’s commitment to quality customer support and receive these benefits by registering your computer : � Sony Customer Support — Talk to a Support Representative to troubleshoot problems you may have with your computer . � Limited Warranty Extension — Protect your investment . See the Warranty Card for more details . � Product Information Notification — By giving Sony your contact information , you will enable Sony to reach you regarding performance updates and upgrades . � You are prompted to register your computer the first time you turn on the unit . Follow the on - screen instructions to complete the registration process . If you are not able to register your computer during the first session , you are provided with additional registration opportunities later . 30
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Turning On Your Computer Locating Your VAIO Computer User Guide The VAIO ® Computer User Guide is a searchable online help file that contains detailed information on how to use your new computer . To open the user guide ( Windows XP ) 1 Click Start on the Windows ® taskbar , and then click Help and Support . The Help and Support Center window appears . Locating the VAIO User Guide VAIO sU er Gdui e link 2 Click VAIO User Guide in the Pick a Help topic column . A second Help and Support Center window appears , which offers detailed information about your computer . 31
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VAIO ® Computer Quick Start VAIO User Guide Window 1 User guide table of contents List of computer help topics 2 Electronic Flyer List of updates and supplemental information 3 VAIO Computer Specifications List of specifications and software To open the user guide ( Windows 2000 ) � Click Start on the Windows ® taskbar , point to VAIO Help Center and click VAIO User Guide . The VAIO User Guide appears . 32
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Turning On Your Computer VAIO User Guide Window 1 User guide table of contents List of computer help topics 2 Electronic Flyer List of updates and supplemental information Setting Up A Dial - Up Connection This section describes the basic steps for setting up your dial - up connection . The Connection Wizard guides you through the process of connecting to the Internet and choosing an Internet Service Provider ( ISP ) or setting up an existing account . To set up a dial - up connection ( Microsoft ® Windows ® XP operating system ) 1 Connect a telephone cable to your computer . See “ To connect a telephone cable � in the Internet and Network Connections chapter of your online VAIO ® Computer User Guide . 2 Click Start , point to All Programs , Accessories , Communications , and then click New Connection Wizard . The New Connection Wizard appears . 33
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VAIO ® Computer Quick Start New Connection Wizard 3 Click Next . 4 If it is not already selected , click Connect to the Internet . 5 Click Next . 6 Follow the on - screen instructions . 34
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Turning On Your Computer To set up a dial - up connection ( Microsoft ® Windows ® 2000 operating system ) 1 Click Start , point to Programs , Accessories , Communications , and then click Internet Connection Wizard . The Internet Connection Wizard window appears . Internet Connection Wizard 2 Follow the on - screen instructions to finish setting up your Internet connection . Turning Off Your Computer Using the power button to turn off your computer may result in loss of data . Follow the steps below to properly turn off your computer and avoid losing data . To turn off your computer 1 Close or end all operations . � Close all programs . � Remove the PC Cards . � Disconnect USB devices . 2 Click Start on the Windows ® taskbar . 35
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VAIO ® Computer Quick Start 3 Select the Turn Off Computer or Shut Down command at the bottom of the menu . � ( Windows XP ) Click Turn Off Computer at the bottom of the Start menu to display the Turn off computer window , and click Turn Off . � ( Windows 2000 ) Click Shut Down at the bottom of the Start menu to display the Shut Down Windows window , and click Shut Down . � Respond to any prompts warning you to save documents . 4 Wait for your computer to turn off automatically . The computer is off when the power indicator turns off . � During a period of inactivity , you can conserve battery life by using the power saving modes . See “ Controlling Power Management � in the online VAIO ® Computer User Guide for more information . 5 If you are unable to turn off your computer , then restart the computer . � ( Windows XP ) Press the key combination Ctrl + Alt + Delete . The Windows Task Manager dialog box appears . Select Restart from the Shut Down menu . � ( Windows 2000 ) Press the key combination Ctrl + Alt + Delete . The Windows Security screen appears . Select Restart from the Shut Down menu . � If you are still unable to shut down the computer , you can press the power button and hold it for more than four seconds . This operation may result in data loss . 36
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Expanding Your Computing Power This section helps you get started upgrading computer memory and locating information about preinstalled software programs . � Upgrading Memory � Locating Preinstalled Programs 37
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VAIO ® Computer Quick Start Upgrading Memory Depending on the configuration you purchased , your computer may accept additional memory modules . For information about installation procedures , refer to the online VAIO ® Computer User Guide and print those relevant steps . See “ Locating Your VAIO Computer User Guide � on page 31 . The specifications supplied with your computer ( either online for Windows XP or printed for Windows 2000 , depending on your computer's operating system ) lists the amount of installed memory and required memory modules for upgrades . Locating Preinstalled Programs Your computer comes with a variety of preinstalled audio / video programs . The following sources offer a list of preinstalled programs , descriptions , and information : � VAIO ® Computer User Guide — The Preinstalled Programs chapter of your online VAIO ® Computer User Guide contains a list of programs , descriptions , and support information . See “ Locating Your VAIO Computer User Guide � on page 31 for more information . � VAIO ® Computer Specifications ( Windows XP ) — The online file details your computer’s hardware specifications and lists preinstalled programs , descriptions , and support information . See “ Locating Your VAIO Computer User Guide � on page 31 for more information . � All Programs — The All Programs file on the Start menu contains a list of all the preinstalled programs on your computer . 38
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Using the Recovery CDs � Application and System Recovery CDs � Using Your Recovery CDs 39
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VAIO ® Computer Quick Start Application and System Recovery CDs Your computer comes with the following Application Recovery and System Recovery CDs . You will need an optical drive to use these recovery CDs . If your computer does not come with an optical drive , use an external optical drive . Application Recovery CD ( s ) Sony Electronics Inc . This CD enables you to reinstall individual software programs and device drivers if they become corrupted or are erased . System Recovery CD ( s ) Sony Electronics Inc . This CD enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased . This CD restores your computer to its original factory settings , so user data and software programs installed since you started using your computer will be lost . Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities . � Using the Application Recovery CD ( s ) � Using the System Recovery CD ( s ) Using the Application Recovery CD ( s ) The Application Recovery CD ( s ) utility enables you to reinstall individual software programs , device drivers , and repair software programs if they become corrupted or are erased . Reinstalling an individual program or device driver may correct a problem you are experiencing with your computer , peripheral hardware , or software . You may not need to reinstall the entire contents of your hard disk . To reinstall all the software titles that shipped with your computer , use the System Recovery CD ( s ) . See “ Using the System Recovery CD ( s ) � on page 42 for more information . � You must be using a Windows ® operating system to run the Application Recovery CD utility . 40
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Using Your Recovery CDs To reinstall programs with the Application Recovery CD ( s ) 1 Turn on your computer . If your computer is already on , close all open programs . 2 Logon to the Microsoft ® Windows ® desktop . 3 Insert Sony Application Recovery CD No . 1 into your computer’s optical drive . The Application Recovery utility starts automatically . 4 Click OK in the VAIO welcome window . The Sony Application Recovery Program window appears . 5 Double - click the Software folder icon . 6 Double - click the application you want to restore , and then follow the on - screen instructions to complete the recovery process . � Your system may include one or more Application Recovery CDs . If you have more than one Application Recovery CD , insert the first CD to run the Application Recovery program . You may be prompted to insert the next CD , depending on the application you wish to restore . To reinstall device drivers with the Application Recovery CD ( s ) 1 Logon to the Microsoft ® Windows ® desktop . 2 Insert Application Recovery CD No . 1 into your computer’s optical drive . 3 Click Start on the Windows ® taskbar , and right - click My Computer . 4 Click Properties . The System Properties dialog box appears . 5 Click the Hardware tab , and click Device Manager . 6 Right - click the unknown device or the device that requires the driver installation , and click Update Driver from the shortcut menu . � Unknown devices are identified by a yellow question mark . A device with a driver problem is identified by a yellow exclamation point . 7 In the Hardware Update Wizard , click to select Install from a list or specific location ( Advanced ) . 8 Click Next . 41
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VAIO ® Computer Quick Start 9 Click to cancel the Search removable media ( floppy , CD - ROM . . . ) option . 10 Click to select the Include this location in the search check box . 11 Click Browse . The Browse For Folder dialog box appears . 12 Navigate to the optical drive , and click to select the Application Recovery CD . The CD contents are displayed . 13 Click the folder name of the device in which you want to reinstall , and click OK . The Hardware Update Wizard appears . 14 Click Next , and select the device folder . The Microsoft ® Windows ® operating system automatically reinstalls the device driver ( s ) from the Application Recovery CD . 15 Click Finish , and remove the Application Recovery CD from the optical drive . 16 Turn off your computer by clicking Start , and then Turn off computer . 17 Wait 30 seconds , and turn on your computer . � Your system includes one or more Application Recovery CDs . Insert Application Recovery CD No . 1 to start the application or driver recovery process . You are prompted to insert the next CD ( s ) , depending on the application or driver you want to restore . If you have any questions about using the Application Recovery CD ( s ) , visit http : / / www . sony . com / pcsupport , or contact Sony Customer Support at 1 - 888 - 4 - SONY - PC . Using the System Recovery CD ( s ) The System Recovery CD ( s ) enables you to format your hard disk and restore all original software programs . Your computer is returned to the original factory settings . The System Recovery process removes all software that you may have installed since you started using your computer . Reinstall any software programs that were not included with the computer when you purchased it . 42
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Using Your Recovery CDs You can use the System Recovery CD ( s ) to reinstall the operating system and software titles that shipped with your computer if they become corrupted or are erased . You may not need to reinstall the entire contents of your hard drive . If you experience a problem with your computer , reinstalling an individual device driver or software title may correct the problem . Use the Application Recovery CD ( s ) to reinstall individual programs and device drivers . See “ Using the Application Recovery CD ( s ) � on page 40 for more information . The System Recovery CD ( s ) contains a backup copy of all the software originally installed on your hard disk . It can be used only to recover the hard disk of the computer you purchased . System Recovery options � Default System Drive Recovery — All data on Drive C is deleted . The factory default settings and software programs are restored on this drive only . � Change Partition Size — All partitions , custom installations , and changes are removed from the hard drive . You can set the partition sizes for both Drive C and Drive D . The original , preinstalled operating system and software programs are restored . � Recovery to Original Factory Defaults — All data and partitions are removed from the hard drive . All original factory settings , the operating system , and preinstalled software are restored . The System Recovery utility does not back up your system’s data . If you wish to retain your system data , perform a backup to an external media . To use the System Recovery CD ( s ) Your system may take a few minutes to load necessary files . A blue screen may appear during the downloading process . 1 Insert the Sony System Recovery CD into the optical drive . The first CD must be in the drive before you restart your computer . 2 Turn off your computer by clicking Start , and then Turn off computer . 3 Wait 30 seconds , and turn on your computer . The System Recovery utility restarts from the optical drive . 4 When the VAIO System Recovery Utility wizard appears , click Next . 43
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VAIO ® Computer Quick Start 5 Follow the on - screen instructions to complete the recovery process . If your computer does not start from the Recovery CD 1 Press the power button and hold it for more than four seconds to turn off the computer . 2 Turn on the computer . When the Sony logo is displayed , press the F2 key . The BIOS Setup Utility appears . 3 Press the right arrow key to select the Exit menu . 4 Press the down arrow key to select Get Default Values , and press Enter . The Setup Confirmation window appears . 5 Press Enter again to select Yes . 6 Make sure Exit ( Save Changes ) is selected , and then press Enter . The Setup Confirmation window appears again . 7 Make sure Yes is selected , and press Enter . The computer restarts from the Recovery CD . � Your system may include one or more System Recovery CDs . If you have more than one System Recovery CD , insert the first CD to run the System Recovery program . You are prompted to insert the second CD once the information from the first CD has been installed . The recovery process takes 30 to 60 minutes to complete . After recovering your system using the System Recovery CD ( s ) , you may be prompted to insert your Application Recovery CD ( s ) after restarting the Windows operating system . Insert the Application Recovery CD to automatically complete recovery of your system . 44
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Troubleshooting This section describes how to solve some basic problems you may encounter when using your computer . For more troubleshooting topics refer to the online VAIO ® Computer User Guide . Many problems have simple solutions , so refer to these sources before you contact Sony Computing Support ( http : / / www . sony . com / pcsupport ) . � Troubleshooting Your Computer � Troubleshooting the LCD Screen � Troubleshooting the Mouse and Touch Pad � Support Options � Program Support Information 45
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VAIO ® Computer Quick Start Troubleshooting Your Computer Why doesn’t my computer start ? � Make sure the computer is securely plugged into a power source and is turned on . Make sure the power indicator shows the power is on . See “ Turning On Your Computer � on page 26 for more information . � Make sure the battery is inserted properly and is charged . � Make sure the floppy disk drive is empty . � If the computer is plugged into a power strip or Uninterruptible Power Supply ( UPS ) , make sure the power strip or UPS is turned on and working . � If you are using an external display , make sure it is plugged into a power source and turned on . Make sure the brightness and contrast controls are adjusted correctly . See the manual that came with your display for details . � Remove the AC adapter and battery . Wait one minute . Reattach the AC adapter and reinsert the battery , and turn on the power . � Condensation may cause the computer to malfunction . If this occurs , do not use the computer for at least one hour . � If the computer still does not turn on , follow these steps : 1 Unplug the power cord and remove the battery . 2 Use a thin , straight object ( such as a paper clip ) to press the reset button . See “ Locating Controls and Ports � on page 19 to locate the reset button . 3 Reinsert the power cord and the battery . 4 Turn on the computer . Why does a BIOS error appear when my computer starts ? If the message “ Press < F1 > to resume , < F2 > to setup � appears at the bottom of the screen . Follow these steps : 1 Press F2 . The BIOS Setup menu appears . 2 Set the date ( month / day / year ) . Press Enter . 3 Press the Down Arrow key toselect System Time , and then set the time � ( hour : minute : second ) . Press Enter . 46
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Troubleshooting Your Computer 4 Press the Right Arrow key to select the Exit tab , and then press the � Down Arrow key to select Get Default Values . The message Load � default values for all SETUP items appears . 5 Press Enter . The Setup Confirmation window appears . 6 Select Yes , and press Enter . 7 Select Exit ( Save Changes ) , and press Enter . The Setup Confirmation window appears again . 8 Select Yes , and press Enter . The computer restarts . � If this occurs on a regular basis , contact Sony Computing Support ( http : / / www . sony . com / pcsupport ) . Why does the message “ Operating system not found � appear when my computer starts , and why won’t Windows start ? � Make sure there is no disk in the floppy disk drive ( non - bootable ) . � If a non - bootable floppy disk is in the drive , proceed as follows : 1 Turn off the computer , and remove the floppy disk . 2 Restart the computer and confirm that the Windows ® operating system starts properly . � If Windows still does not start , follow these steps to initialize the BIOS : 1 Remove any floppy disk from the floppy disk drive . 2 Turn off the computer . 3 Remove any peripheral devices connected to the computer . 4 Restart the computer . 5 Press F2 when the Sony logo appears . The BIOS Setup window appears . � 6 Press the Right Arrow key to select the Exit menu . 7 Press the Down Arrow key toselect Get Default Values . The � message Load default values for all SETUP items appears . 8 Press Enter . The Setup Confirmation window appears . 9 Select Yes , and press Enter . 47
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VAIO ® Computer Quick Start 10 Select Exit ( Save Changes ) , and press Enter . The Setup Confirmation window appears again . 11 Select Yes , and press Enter . The computer restarts . If your computer continues to display the message “ Operating system not found , � and Windows does not start , use your supplied System Recovery CD ( s ) to restore the software titles shipped with your computer . See “ Using the System Recovery CD ( s ) � on page 42 for more information . The System Recovery CD restores your computer to its original state , so user data and applications will be lost . Why does my computer stop responding or won’t turn off ? It is best to turn off your computer using the Turn Off Computer command on the Windows Start menu . Using other methods , including those listed below , may result in loss of unsaved data . � ( Windows XP ) Click Start on the Windows ® taskbar , select Turn Off Computer , and then click Turn Off . ( Windows 2000 ) Click Start on the Windows ® taskbar , and select Shut Down . When the Shut Down Windows window appears , make sure Shut down is selected , and click OK . � If your computer does not turn off , press Ctrl + Alt + Delete simultaneously . ( Windows XP ) When the Windows Task Manager dialog box appears , click Turn Off from the Shut Down menu . ( Windows 2000 ) When the Windows Security dialog box appears , click Shut Down , and select Shut down again from the Shut Down Windows window . � If your computer still does not turn off , press and hold the power button for at least four seconds to turn off the power . � Unplug the computer from the AC adapter , and remove the battery from your computer . � If your computer stops responding while playing a CD or DVD , press Ctrl + Alt + Delete simultaneously . You can turn off the computer from the Shut Down menu . � Pressing the Ctrl + Alt + Delete keys simultaneously or turning off the computer with the power button may result in data loss in files that are currently open . 48
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Troubleshooting Your Computer Why won’t the power management respond ? Your computer’s operating system may become unstable if a lower power state , such as Hibernate , is initiated and changed before the computer completely enters the lower power state . To restore the computer to its normal operating stability 1 Close all open programs . 2 Restart the computer . Follow these steps : 1 Press the Windows key . 2 Press U . The Turn off computer window opens . 3 Press R to select restart . 4 ( Windows 2000 ) Press Enter . 3 If the computer does not restart , 1 ( Windows XP ) Press Ctrl + Alt + Delete simultaneously . The Windows Task Manager window appears . ( Windows 2000 ) Press Ctrl + Alt + Delete simultaneously . The Windows Security dialog box appears . 2 ( Windows XP ) Press Alt to highlight the menu bar , and press the Right Arrow key to select Shut Down . � ( Windows 2000 ) Press the Right Arrow key to select Shut Down . � 3 Press Enter . 4 Press R to select restart . 5 ( Windows 2000 ) Press Enter . 4 If this procedure does not work , press and hold the power button for four seconds or longer to turn off the computer . Troubleshooting the LCD Screen Why did the computer ( LCD ) screen go blank ? � Your computer screen may go blank if the computer has lost power or is in a power saving mode ( Standby or Hibernate ) . 49
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VAIO ® Computer Quick Start � Make sure the computer is plugged into a power source and is turned on . The power indicator on the computer will be on if the computer is on . � Make sure the battery is inserted properly and is charged . � If the computer is in LCD ( Video ) Standby mode , press any key to activate the computer screen . � If the display mode is set to external display ( such as TV ) , press and hold the Fn key while you press F7 several times . Troubleshooting the Mouse and Touch Pad Why doesn’t the mouse work properly ? � If you are using a Sony USB mouse , make sure the mouse is securely plugged into the USB port . � If you are using an external mouse , make sure the mouse is securely plugged into the USB port or the PS / 2 port if you are connecting it to the port replicator . � If you are still experiencing problems , use your supplied Application Recovery CD to reinstall the mouse drivers . See “ Using the Application Recovery CD ( s ) � on page 40 for more information . Why doesn’t the touch pad work properly ? � You may have disabled the touch pad without connecting a mouse to the computer . To enable the touch pad : 1 ( Windows XP ) Press the Windows key , and then press P to open the All Programs menu . ( Windows 2000 ) Press the Windows key , and then press P to open the Programs menu . 2 Press Enter . 3 Press the Down Arrow key to select Sony Notebook Setup , and � press Enter . 4 Select Sony Notebook Setup again , and press Enter . 5 Press the Right Arrow key to select the Device tab . 50
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Troubleshooting Your Computer 6 Press the Tab key to select the left panel , and then press the Down Arrow key toselect Pointing Device . 7 Press Alt + S simultaneously . The Mouse Properties dialog box appears . 8 Make sure the Buttons tab is selected , and press the Up Arrow key and Down Arrow key to change the button assignments . Press the Tab key to move between shortcut menus . 9 Press Enter to save your changes and close the dialog box . � Restart the computer to activate the touch pad again . � If your touch pad is interpreting a single tap as a double - click , adjust the button assignments . Follow these steps : 1 Press the Windows andthe E keys . The My Computer window appears . 2 Click the Tools menu , and select Folder Options . The Folder Options dialog box appears with the General tab open . 3 In the Click items as follows box , click to select Single - click to open an item ( point to select ) . 4 Click Apply . � If you are still experiencing problems , make sure another mouse was not installed . � You may need to use your Application Recovery CD ( s ) to reinstall the mouse drivers . See “ Using the Application Recovery CD ( s ) � on page 40 for more information . Why doesn’t the pointer move when I use the touch pad or mouse ? � You should restart your computer . Follow these steps : 1 Press the Windows key . 2 Press U . The Turn off computer window opens . 3 Press R to select restart . 4 ( Windows 2000 ) Press Enter . � If the computer does not restart , 51
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VAIO ® Computer Quick Start 1 ( Windows XP ) Press Ctrl + Alt + Delete simultaneously . The Windows Task Manager window appears . ( Windows 2000 ) Press Ctrl + Alt + Delete simultaneously . The Windows Security dialog box appears . 2 ( Windows XP ) Press Alt to highlight the menu bar , and press the Right Arrow key to select Shut Down . � ( Windows 2000 ) Press the Right Arrow key to select Shut Down . � 3 Press Enter . 4 Press R to select restart . � If you still cannot restart your computer , press and hold the power button for more than four seconds to turn off the computer . � If the pointer does not move while playing a disc , press Ctrl + Alt + Delete simultaneously to stop playback and restart the computer . � If you are still experiencing problems , make sure another mouse was not installed . � You may need to use your supplied Application Recovery CD ( s ) to reinstall the touch pad or mouse drivers . See “ Using the Application Recovery CD ( s ) � on page 40 for more information . 52
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Troubleshooting Your Computer Support Options If you have questions about your computer or the preinstalled programs , refer to the following sources for answers in the sequence listed below . 1 VAIO ® Computer User Guide The online VAIO ® Computer User Guide and the printed VAIO ® Computer Quick Start provide information on how to maximize your computer capabilities and solve common problems . 2 Software Manuals and Online Help Files The software preinstalled on your computer may come with an online manual . These manuals are stored on the hard disk drive as online Help files . You can find the Help files from the Help menu under the specific software application . Some software programs may come with a printed manual . 3 Operating System Online Support Your computer comes preinstalled with Microsoft ® Windows ® . For operating system support , you can access Microsoft ® customer support at : http : / / support . microsoft . com / directory / . 4 VAIO Support Agent You can find VAIO Support Agent by clicking Start and selecting Help and Support . Using advanced diagnostic technology , Sony’s VAIO Support Agent runs scheduled protections of your programs , network settings , and other important software settings . When your software is protected , you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states . 5 Sony Computing Support This service provides instant access to information on commonly encountered problems . Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online . You can access Sony Computing Support at : http : / / www . sony . com / pcsupport . 53
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VAIO ® Computer Quick Start Program Support Information � Sony Service Center Adobe ® Acrobat ® Reader ® , Photoshop ® Elements , Premiere ® LE ( Adobe Systems Inc . ) Web site http : / / www . adobe . com / e - mail techdocs @ adobe . com telephone 206 - 675 - 6126 ( fee - based support ) fax 206 - 628 - 5737 hours M - F , 6 A . M . - 5 P . M . ( Pacific time ) America Online ® ( America Online , Inc . ) Web site http : / / www . aol . com / telephone 800 - 827 - 6364 hours 7 days a week , 24 hours a day AT & T WorldNet ® Service ( AT & T Corp . ) Web site http : / / help . att . net Drag’n Drop CD / DVD ( DigiOn , Inc . , and Easy Systems Japan Ltd . ) Web site http : / / www . easy . co . jp / dde / sony / tosupportne . html SM EarthLink Total Access ® ( EarthLink , Inc . ) Web site http : / / support . earthlink . net / e - mail support @ earthlink . net telephone 800 - 890 - 5128 or 800 - 890 - 6356 hours 7 days a week , 24 hours a day 54
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Program Support Information PC - cillin ® ( Trend Micro , Inc . ) Web site http : / / www . antivirus . com / pc - cillin / support / 1 telephone 510 - 859 - 0308 ; 900 - 820 - 8324 hours M - F , 8 A . M . - 5 P . M . ( Pacific time ) 1 Support from 510 - 859 - 0308 is free of charge , but subject to delays . Support from 900 - 820 - 8324 is fee - based , but offers immediate response . Quicken ® 2002 New User Edition ( Intuit Inc . ) Web site http : / / www . intuit . com / support 1 telephone 900 - 555 - 4932 ; 800 - 644 - 3193 hours M - F , 5 A . M . - 5 P . M . ( Pacific time ) 1 Support from 900 - 555 - 4932 is fee - based . Support from 800 - 644 - 3193 is automated and free of charge . QuickTime ® ( Apple Computer , Inc . ) Web site http : / / www . apple . com telephone 800 - 275 - 2273 hours M - F , 6 A . M . - 6 P . M . ( Pacific time ) RealOne ™ Player ( RealNetworks , Inc . ) Web site http : / / service . real . com / rjoptions . html e - mail http : / / service . real . com / help / call . html ( online email form ) Sony Applications ( Sony Electronics Inc . ) Web site http : / / www . sony . com / pcsupport 1 telephone 888 - 4 - SONY - PC ( 888 - 476 - 6972 ) hours 7 days a week , 24 hours a day 1 Support from 1 - 888 - 4 - SONY - PC is free of charge for 90 days after the original date of purchase . 55
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VAIO ® Computer Quick Start Windows ® Operating System , Word , XP Professional , XP Small Business ( Microsoft Corp . ) Web site http : / / www . sony . com / pcsupport 1 telephone 888 - 4SONYPC ( 888 - 476 - 6972 ) hours 7 days a week , 24 hours a day 1 Support from 1 - 888 - 4 - SONY - PC is free of charge for 90 days after the original date of purchase . WinDVD ® ( InterVideo , Inc . ) Web site http : / / www . intervideo . com telephone 510 - 651 - 0888 Yahoo ! ( Yahoo ! Inc . ) Web site http : / / help . yahoo . com / Sony Service Center For the Sony Service Center nearest you , call 1 - 888 - 4 - SONY - PC ( 1 - 888 - 476 - 6972 ) or find Sony Customer Service on the Web at http : / / www . ita . sel . sony . com / support . 56
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Caring for Your Computer This section provides information on how to safely use your Sony computer . � Storing Your Computer � Using Cables and Connections � Cleaning Your Computer � Handling the LCD Screen 57
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VAIO ® Computer Quick Start Storing Your Computer � Do not place your computer in a location subject to : � Heat sources , such as radiators or air ducts � Direct sunlight � Excessive dust � Moisture or rain � Mechanical vibration or shock � Strong magnets or speakers that are not magnetically shielded � Ambient temperature of more than 95º F ( 35º C ) or less than 40º F ( 5º C ) � High humidity � Do not place electronic equipment near your computer . The computer’s electromagnetic field may cause a malfunction . � Provide adequate air circulation to prevent internal heat buildup . Do not place your computer on porous surfaces such as rugs or blankets , or near materials such as curtains or draperies that may block its ventilation slots . Leave a space of at least 8 inches ( 20 cm ) behind the back panel of the computer . � If the computer is brought directly from a cold location to a warm one , moisture may condense inside your computer . In this case , allow at least one hour before turning on your computer . If any problems occur , unplug your computer , and contact your Sony Service Center . � The computer uses high - frequency radio signals and may cause interference to radio or TV reception . Should this occur , move the computer a suitable distance away from the radio or TV . � Do not drop the computer or place heavy objects on top of the computer . Using Cables and Connections � Use only specified peripheral equipment and interface cables ; otherwise , problems may result . � Do not use cut or damaged connection cables . � If the telephone company makes a service call to your home or office and determines that your computer is responsible for a problem , the telephone 58
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Cleaning Your Computer company may bill you for the service call . Also , if you do not disconnect your computer when it is adversely affecting the telephone line , the telephone company has the right to disconnect your service until you correct the problem . Cleaning Your Computer � Clean the computer with a soft , dry cloth or a soft cloth lightly moistened with a mild detergent solution . Do not use any type of abrasive pad , scouring powder , or solvent such as alcohol or benzine , as these may damage the finish of your computer . � If a solid object falls onto the computer or a liquid leaks into the computer , immediately turn off and unplug the computer . It is best to have the computer checked by qualified personnel before you use it again . � Avoid rubbing the LCD screen as this can damage the screen . Use a soft , dry cloth to wipe the LCD screen . � Always disconnect the power cord before cleaning the computer . Handling the LCD Screen � Do not leave the LCD facing the sun as it can damage the LCD . Be careful when using the computer near a window . � Do not scratch the LCD or exert pressure on it . This could cause a malfunction . � Using the computer in low temperature conditions may produce a residual image on the screen . This is not a malfunction . When the computer returns to normal temperature , the screen returns to normal . � The screen becomes warm during operation . This is normal and does not indicate a malfunction . � The LCD is manufactured using high - precision technology . You may , however , see tiny black points and / or bright points ( red , blue , or green ) that continuously appear on the LCD . This is a normal result of the manufacturing process and does not indicate a malfunction . 59
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VAIO ® Computer Quick Start 60
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Index D A AC adapter 26 DC IN port 20 connecting 27 dial - up connection 33 Application Recovery CD 40 E B Electronic Flyer 32 , 33 battery Energy Star 5 charging 26 F indicator 19 faxes brightness laws governing 10 adjusting 28 H brightness control 28 handling the LCD screen 59 buttons hard disk drive left 19 indicator 19 power 19 headphone jack 22 right 19 help 31 , 45 C I caps lock 19 i . LINK port 21 computer indicators controls and connectors 19 battery 19 online support 53 caps lock 19 specifications 16 hard disk drive 19 specifications ( online ) 32 Memory Stick media 19 troubleshooting 46 num lock 19 turning off 35 power 19 turning on 26 scroll lock 19 unpacking 16 input devices 9 updates 32 , 33 installation 58 connecting interference 9 dial - up 33 internal speaker 19 controls 19 Internet connection 33 brightness 28 61